Stone Valley Transitional Assisted Living and Memory Care

Pros

• The caregivers at Stone Valley are described as loving, patient, and truly caring towards the residents.
• Many families found the environment at Stone Valley to be calm, clean, and welcoming, making it a great fit for their loved ones.
• Residents received attentive and compassionate care from the staff, who treated them like family.
• The facility is noted for its excellent food and amenities like an on-site salon for residents' convenience.
• Multiple reviewers expressed satisfaction with the administrative team's helpfulness and accommodating nature.
• Families appreciated the thorough support provided by counselors from A Place for Mom in finding suitable placements.
• Overall experiences at Stone Valley were overwhelmingly positive, with families expressing gratitude for the care their loved ones received.

Cons

• The facility's management changed, leading to a decline in care quality and the loss of a beloved staff member.
• There were serious issues with medication distribution, resulting in residents not receiving their prescribed pills.
• The environment was described as awkward and uncomfortable for family visits due to limited seating availability.
• Staff members were reported to be inexperienced and overwhelmed, resulting in inadequate care for residents.
• Communication regarding medical changes and emergencies was lacking, leaving families uninformed about their loved ones' conditions.
• A resident experienced severe dehydration and malnutrition within a short time frame after moving in, raising concerns about oversight.
• Families felt they had to take on the responsibility of managing their loved one's care rather than relying on the facility.
• There were complaints about the lack of access to snacks or spaces for family interaction during visits.

Review

The experience of families at Stone Valley Memory Care is a tapestry of emotions, reflecting both the high hopes and the stark realities of assisted living for loved ones struggling with cognitive decline. For some, the facility has offered solace and an environment that feels safe and nurturing. These families have praised the caregivers for their genuine compassion and dedication to the residents. Many reports highlight the staff’s friendly demeanor and a notable commitment to providing attentive care, which brings comfort to family members who are often grappling with guilt or anxiety about having moved their loved ones from home.

However, amidst these positive experiences, there exist troubling narratives that paint a different picture. Some reviewers expressed serious concerns regarding medication management and overall supervision within the facility. One relative detailed an alarming situation where their loved one was not receiving prescribed medications consistently, raising questions about oversight and communication between families and staff. The change in management seemed to coincide with decreased satisfaction among families, leading to frustrations over insufficient care protocols during crucial transitional periods.

The building itself receives mixed reviews. While many appreciate its cleanliness, attractive layout, and specialized amenities such as on-site salons and customizable meal options for residents with specific dietary needs—especially significant for those facing dental issues due to conditions like Parkinson’s disease—others pointed out limitations in visitor accommodations for families. Complaints emerged about a lack of access to snacks or private visiting areas that could foster better familial interactions without intruding on residents' daily lives.

Further complicating matters are heart-wrenching accounts of neglect or improper care leading to tragic outcomes. One family heartbreakingly shared how their mother succumbed just days after moving into Stone Valley due to severe dehydration and malnutrition—a scenario described as utterly unacceptable by family members expecting proper assistance in meeting basic needs. This level of neglect stands starkly against other narratives where families felt secure in their loved ones’ well-being under attentive staff.

Communication remains another pivotal issue reported across numerous reviews. Reports indicate that while initial contact with administrative staff can be positive, ongoing communication falters when it comes to critical health updates as residents face changes in condition or treatment plans. Families voiced frustration at being left out of essential conversations concerning their loved ones' health status or treatment adjustments—in some cases learning only via personal caregivers rather than formal communications from the nursing staff.

Despite these mixed experiences, several families still found value at Stone Valley based on affordability compared to similar facilities while also highlighting moments where dedicated staff made significant impacts on resident comfort levels—often treating them like family rather than mere patients in a clinical setting. For those looking into options for their elderly loved ones experiencing advanced memory-related issues but who do not require full skilled nursing care, Stone Valley evokes both hope through its committed caregivers and caution through its inconsistent practices regarding health monitoring and communication.

In summary, choosing an assisted living facility like Stone Valley Memory Care is laden with emotional complexities; it requires balancing financial considerations against quality of care standards expected by concerned families entrusting providers with their loved ones’ futures. Stakeholders must heed these documented experiences—both positive acknowledgments of compassionate service from many staff members alongside grave concerns over systemic issues impacting safety—to ensure improvements happen swiftly for current residents while guiding new admissions toward suitable environments aligned more closely with expectations for adequate support.

This area of Reno, Nevada offers a convenient and bustling location with a variety of amenities nearby. With several physicians, pharmacies, and hospitals within close proximity, seniors can easily access medical care when needed. Additionally, there are plenty of dining options ranging from sushi to Mexican cuisine, as well as cafes for socializing or enjoying a cup of coffee. Parks like Mayberry Park and Crissie Caughlin Park provide opportunities for outdoor recreation and leisurely walks. Overall, this area provides a mix of healthcare services, dining options, and recreational opportunities that could make it an appealing choice for senior living.

Physicians

• Hall and Wrye Plastic Surgeons (0.2 miles)
• Summit Pediatrics (0.2 miles)
• Bella Dermatology (0.4 miles)
• Hamid Shakeri MD (0.4 miles)
• St Mary's Pulomanary Special Care (0.6 miles)
• Renown Health - Sierra Highlands (1.3 miles)
• Nevada ENT (1.6 miles)

Cafes

• Starbucks (0.5 miles)
• Coffeebar McCarran (1.7 miles)
• Walden's Coffeehouse (2 miles)
• Franz's Backstube Austrian Bakery (2 miles)
• Coffeebar (4.1 miles)
• Too Soul Tea Co (4.1 miles)
• Laughing Planet Cafe (4.2 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Safeway Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• Save Mart Supermarkets (1.6 miles)
• CVS Pharmacy (3.1 miles)
• Save Mart Supermarkets (3.2 miles)
• Sierra Health Mart Pharmacy (3.6 miles)

Restaurants

• Sakana Sushi Bar & Japanese Restaurant (1.3 miles)
• Taco Bell (1.4 miles)
• Chipotle Mexican Grill (1.4 miles)
• Chili's Grill & Bar (1.5 miles)
• Flowing Tide Pub (1.6 miles)
• Flowing Tide Pub 5 (1.8 miles)
• Whispering Vine Wine Co. (2 miles)

Parks

• Mayberry Park (1.5 miles)
• Crissie Caughlin Park (2.1 miles)
• Idlewild Park (3.1 miles)
• Village Green Park (3.5 miles)
• Whitaker Park (3.6 miles)
• Rancho San Rafael Regional Park (3.8 miles)
• Wingfield Park (3.9 miles)

Hospitals

• Duwell International (2.6 miles)
• Manor Care (4.6 miles)