Redwood at Blue River

Pros

• The Memory Care facility provided care for the writer's husband in his final weeks.
• The facility recognized the need to send the writer's husband to the hospital when he was injured.
• The staff at Redwood at Blue River approved a refund for the writer, indicating a willingness to address their concerns.
• The reviewer appreciated the kindness shown by some staff members in interacting with their husband.
• Although there were issues, some staff members made an effort to be present and engaged with the residents in the social room.

Cons

• The husband experienced frequent injuries and hospitalizations due to lack of care and supervision in Memory Care.
• Staff members at Redwood at Blue River neglected to provide proper attention and kindness towards the husband during his stay.
• The social room was often unattended, resulting in a lack of interaction and support for the residents.
• Redwood at Blue River has failed to refund the owed amount of over $3600 despite its approval, and they have been unresponsive to phone calls for months.

Review

Concerns and Negligence in Memory Care Facility - Redwood at Blue River

Redwood at Blue River, a memory care facility, has come under scrutiny due to recurrent incidents of neglect and inadequate supervision. Disturbingly, a former resident's family member has shared their distressing experience, detailing the repeated falls and lack of attentive care that ultimately led to the resident's hospitalizations. Adding insult to injury, the facility has failed to honor their obligations by delaying payment of a substantial refund, leaving the grieving family frustrated and concerned.

Insufficient Care and Frequent Falls: According to the family member's testimonial, it is clear that Redwood at Blue River failed in its duty to provide a safe environment for their loved one. Shockingly, incidents of falling were reported nearly every day during their husband's five-week stay at the facility. These falls resulted in severe injuries that required multiple trips to the hospital. The lack of proper supervision meant that nobody was actively watching or engaging with him in a compassionate manner, as staff members seemingly disregarded their duties.

Inadequate Staff Presence: One major concern highlighted by the reviewer is the apparent absence of staff members from common spaces such as the social room. Their observation suggests that most of the time, no one was present to provide social interaction or monitor residents' activities in this area. This lack of supervision further compounds concerns about neglect and raises questions about whether residents were receiving appropriate care during their stay at Redwood at Blue River.

Refund Payment Delay: Adding additional frustration to an already painful ordeal, Redwood at Blue River approved a refund exceeding $3600 for the reviewer; however, they have failed to follow through on reimbursing them even after months have passed. Furthermore, attempts made by them to reach out via phone calls have gone unanswered by facility management. These actions raise serious doubts about Redwood at Blue River's commitment not only to providing quality care but also to their financial responsibilities and ethical obligations.

The testimonial given by the family member of a former resident at Redwood at Blue River underscores deep concerns surrounding the care and management practices within the facility. The repeated incidents of falls, lack of attentive care, and absence of staff in common areas raise alarming red flags. Moreover, the delay in refund payment and failure to respond to inquiries reflects a lack of professionalism and accountability on the part of Redwood at Blue River's administration.

It is crucial that such serious allegations are thoroughly investigated to ensure the safety and well-being of current residents. Families considering placing their loved ones in memory care facilities should be aware of these concerns and conduct thorough research before making any decisions. Ultimately, it is imperative that Redwood at Blue River addresses these issues promptly, both for the sake of its reputation and most importantly, for the welfare and dignity of its residents.

Located in the southern part of Kansas City, Missouri, this area offers a variety of amenities that cater to the needs and interests of seniors. With close proximity to reputable healthcare facilities such as The University of Kansas Cancer Center and Saint Luke's South Hospital, residents can feel comfortable knowing they are in good hands. Additionally, there are several pharmacies nearby for easy access to medications. For dining options, there are a variety of restaurants serving different cuisines, as well as cafes for those looking for a cozy spot to enjoy a cup of coffee. Nature lovers will appreciate the several parks within a short distance, providing opportunities for leisurely walks or picnics. Places of worship are also within reach for those seeking spiritual fulfillment. Lastly, entertainment options include the AMC DINE-IN Prairiefire theater for movie nights. Overall, this area offers a well-rounded living experience with convenient amenities for seniors to enjoy their golden years comfortably.

Physicians

• The University of Kansas Cancer Center - South (1.3 miles)
• Jeffrey Allen Scott (3.8 miles)
• Kansas City Orthopaedic Institute (3.9 miles)
• Crittenton Children's Center (4.1 miles)
• Discover Vision Centers in Leawood, Kansas (4.5 miles)
• Allergy & Asthma Care, PA (4.8 miles)
• Village Pediatrics (4.9 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Cerner Healthe Clinic (2.8 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.4 miles)

Restaurants

• McDonald's (1.7 miles)
• Southside Bar & Grille (2.7 miles)
• Strip's Chicken (3.4 miles)
• Rye (3.8 miles)
• Kansas City Bier Company (4 miles)
• Martin City Pizza & Tap Room - Mission Farms (4 miles)
• The Peanut (4 miles)

Cafes

• Starbucks (4.2 miles)
• McLain's Market (4.4 miles)
• Front Range Coffeehouse & Provisions (4.6 miles)
• McLain's Bakery (4.7 miles)
• Starbucks (5.8 miles)
• Starbucks (6.6 miles)
• Starbucks (7.5 miles)

Hospitals

• Rehabilitation Hospital of Overland Park (4.7 miles)
• Saint Luke's South Hospital (6.4 miles)

Parks

• Nall Hills Park (5 miles)
• Gezer Park (5.1 miles)
• Swope Park (5.3 miles)
• Harmon Park (5.5 miles)
• Ironwoods Park (6.4 miles)
• Cherokee Park (6.9 miles)
• Loose Park (7 miles)

Places of Worship

• Lord of Life Lutheran Church (5.1 miles)
• St Michael The Arch Angel (6.6 miles)
• Word Of Grace Fellowship (6.7 miles)
• Central United Methodist Church (6.9 miles)
• Overland Park Christian Church (7.5 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (6.3 miles)