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Bridgewood Health Care Center in Kansas City, MO

Bridgewood Health Care Center is an assisted living community in Kansas City, MO.

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Bridgewood Health Care Center in Kansas City, MO

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Bridgewood Health Care Center Bridgewood Health Care Center Bridgewood Health Care Center Bridgewood Health Care Center

11515 Troost, Kansas City, MO 64131

For more information about senior living options: (866) 208-4318

1.7 from 38 reviews
5 stars
3
4 stars
2
3 stars
3
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1
1 stars
29

Overall Review of Bridgewood Health Care Center

caveat 6 reviews mention this

Phone access and communication concerns

Residents and families describe trouble reaching staff by phone.

Several reviewers say the facility does not answer calls or only routes families to voicemail, making it difficult to get updates. A few also describe communication gaps that left them unable to speak with their loved one or administration when they needed to. Reviews also criticize how contact was handled when families tried to follow up on care and concerns.

caveat 3 reviews mention this

Staff behavior and mistreatment reports

Multiple reviews criticize staff attitudes and care delivery.

Some residents and families describe staff members as rude or indifferent, including one review that calls out a specific staff member being “mean.†Other reviews report higher-level management mistreating residents while residents have fewer options to respond. Even positive themes about spiritual support appear alongside these negative reports about day-to-day interactions.

caveat 4 reviews mention this

Safety and medical oversight complaints

Reviews raise serious concerns about safety and medication handling.

A number of reviewers describe incidents involving alleged assault or abuse, including reports that residents were physically harmed and sent to the ER. Other reviews claim residents were overmedicated or physically restrained, and several describe abuse toward vulnerable residents. These concerns connect to the fact that the facility offers medication management and supervision services, but reviewers still report failures in safety and oversight.

caveat 2 reviews mention this

Concerns about missing belongings

Some families report theft or missing personal items.

Two reviewers describe valuables going missing after a loved one was admitted, including items being taken from rooms and expensive belongings not appearing in inventory. One review also frames the issue as residents being denied access to items they brought in. While the facility offers housekeeping and move-in coordination, these reviews still raise concerns about how belongings are tracked and returned.

common 2 reviews mention this

Spiritual care and activities matter

Residents and volunteers mention religious support as part of life here.

One reviewer who volunteers as a chaplain describes administration and staff doing their best, with holistic care and 24/7 spiritual support. Another review criticizes an activity director’s behavior when arranging religious activities, suggesting the experience of activities can vary depending on staff. The community also offers scheduled daily activities and resident-run activities, which can influence how consistently spiritual and other activities happen.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 166 resident community capacity 166 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • The Peanut (2.3 miles)
  • Southside Bar & Grille (2.3 miles)
  • Martin City Brewing Company (2.5 miles)
  • Chipotle Mexican Grill (2.5 miles)
  • Rye (3 miles)
  • Martin City Pizza & Tap Room - Mission Farms (3.1 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.4 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (4.3 miles)

Physicians

  • The University of Kansas Cancer Center - South (1.8 miles)
  • Kansas City Orthopaedic Institute (2.8 miles)
  • Discover Vision Centers in Leawood, Kansas (3.3 miles)
  • Jeffrey Allen Scott (3.6 miles)
  • Allergy & Asthma Care, PA (3.9 miles)
  • Village Pediatrics (5.1 miles)
  • Crittenton Children's Center (5.2 miles)

Cafes

  • Starbucks (2.5 miles)
  • McLain's Market (3.5 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.2 miles)
  • McLain's Bakery (5.7 miles)
  • Front Range Coffeehouse & Provisions (5.7 miles)
  • Brew Haha Coffeehouse (7 miles)

Places of Worship

  • Lord of Life Lutheran Church (3.4 miles)
  • St Michael The Arch Angel (4.9 miles)
  • Overland Park Christian Church (7.4 miles)

Parks

  • Gezer Park (3.4 miles)
  • Nall Hills Park (4.2 miles)
  • Ironwoods Park (4.7 miles)
  • Harmon Park (5.7 miles)
  • Cherokee Park (6.3 miles)
  • Swope Park (6.8 miles)

Hospitals

  • Rehabilitation Hospital of Overland Park (3.8 miles)
  • Saint Luke's South Hospital (5 miles)

Theaters

  • AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (4.6 miles)

Frequently Asked Questions

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.

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