Bridgewood Health Care Center in Kansas City, MO

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Bridgewood Health Care Center Bridgewood Health Care Center Bridgewood Health Care Center Bridgewood Health Care Center

Bridgewood Health Care Center in Kansas City, MO

Information last verified:

11515 Troost, Kansas City, MO 64131

For more information about senior living options: (844) 490-3973

1.7 from 37 reviews
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Overall Review of Bridgewood Health Care Center

Pros

  • pro The son is doing fine at Bridgewood Health Center.
  • pro The family thanks the staff for his care.
  • pro The administration and the staff are doing their best to care for the residents.
  • pro The facility provides holistic care, with medical and spiritual support available 24/7.
  • pro The volunteers enjoy ministering at the facility.

Cons

  • pro They mistreat residents and confiscate their belongings when family isn’t nearby.
  • pro They fail to answer the phone or return calls, making it hard to check on loved ones.
  • pro They are described as unhelpful with poor communication and opaque administration.
  • pro They allow theft to occur, with staff stealing from residents and the management defending the thieves.
  • pro The place is considered horrible and unsafe, with calls for it to be shut down.
  • pro Aides are rude and inattentive, failing to provide timely care.
  • pro An employee assaulted a resident, raising ongoing safety and staffing concerns.
  • pro A staff member named Derek Stewart assaulted a mentally disabled resident and remains employed there.
  • pro The administration is accused of ignoring requests for information and failing to provide timely updates to families or the court.
  • pro It is suggested that money, not residents’ welfare, drives the facility’s actions, especially in cases where a resident died.

Review

Bridgewood Health Care Center in Kansas City, MO is not a general-purpose choice for most families. It is best suited for residents whose families can commit to heavy, ongoing oversight and who value affordability and access to 24/7 holistic care and spiritual support, even when operations and communication are inconsistent. In practice, this place works best for those who can tolerate uneven care and who prioritize a lower-cost option that promises around-the-clock visits from medical and chaplaincy support more than a transparent, well-run front-office experience.

For many families, alternatives should be on the table. The clearest red flags consistently cited are safety and accountability concerns: allegations of abuse, neglect, and even theft; reports of residents being overmedicated or physically harmed; and accusations that staff communication and responsiveness are severely lacking. Add unreliable phone access and limited visibility into daily operations, and the case for looking elsewhere becomes strong, especially for residents with significant medical or behavioral needs, or for families who require reliable contact and timely issue resolution.

The strongest pro, round-the-clock holistic care with medical and spiritual support, does not meaningfully offset the dominant cons. Even when some staff members are described as caring and the facility offers chaplain-led programming, those positives are overshadowed by persistent patterns of neglect, inconsistent staffing, and allegations of mistreatment. The most serious concerns, abuse, theft, poor oversight, and obstructed family communication, frame the overall risk calculation. In practical terms, a facility that cannot guarantee safe, respectful treatment and transparent communication cannot justify the potential harm that appears to be embedded in daily operations.

If this community remains under consideration, an explicit, rigorous due-diligence plan is essential. Demand a personal tour with the administrator, not just a pass-through with a social worker. Insist on access to current incident reports, state inspection findings, and a transparent accounting of staffing levels by shift. Speak directly with multiple families and, where possible, current residents about everyday responsiveness, meal service, laundry, medication administration, and safety practices. Verify that calls to the unit are answered promptly and that there is a reliable mechanism for updating families on the resident’s status. A live tour should cover interior spaces, hygiene standards, and the daily routine, not just what is publicly visible.

Should the decision tilt toward Bridgewood, implement strict guardrails designed to protect the resident. Establish a dedicated family liaison with a clear escalation path to administration, and insist on real-time communication for any health changes, medication adjustments, or behavioral concerns. Require visible accountability measures: logs of nurse calls, weekly care conferences, and documented responses to complaints. Retain a contingent plan with external oversight, such as a local ombudsman or a trusted social worker, to review care quality regularly. Ensure that any transition plan includes secure access to the resident’s belongings, a clear inventory process, and a defined pathway for addressing grievances without retaliation.

In the final assessment, Bridgewood Health Care Center warrants strong caution. The weight of safety and communication risks, amplified by frequent, serious allegations, means that many families will be better served by exploring other Missouri options with documented safety records, transparent operations, and stable, adequately staffed teams. If chosen, Bridgewood should be approached with a formal, aggressive oversight framework and a plan for continuous evaluation. For most families, a facility with demonstrably safer care, stronger family engagement, and clearer accountability remains the prudent choice.

Features

Housing

  • 166 resident community capacity 166 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bridgewood Health Care Center in Kansas City, MO is a skilled nursing facility that offers a wide range of amenities and care services to its residents. The facility provides a comfortable and homely environment with fully furnished rooms and private bathrooms. Residents can enjoy various amenities such as a beauty salon, gaming room, fitness room, small library, and a computer center.

The dining experience at Bridgewood Health Care Center is exceptional, with restaurant-style meals that cater to special dietary restrictions. The kitchenette allows residents to prepare their own meals if they wish. Housekeeping services ensure that the living spaces are kept clean and well-maintained.

The staff at Bridgewood Health Care Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their prescribed medications timely and accurately. Additionally, transportation arrangements are made for medical appointments and other outings.

Residents have plenty of opportunities for recreation and socialization through concierge services, organized fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, Bridgewood Health Care Center offers an assisted living community where residents can receive personalized care in a comfortable setting while enjoying a variety of amenities and engaging in activities that promote physical well-being and social interaction.

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • The Peanut (2.3 miles)
  • Southside Bar & Grille (2.3 miles)
  • Martin City Brewing Company (2.5 miles)
  • Chipotle Mexican Grill (2.5 miles)
  • Rye (3 miles)
  • Martin City Pizza & Tap Room - Mission Farms (3.1 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.4 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (4.3 miles)

Physicians

  • The University of Kansas Cancer Center - South (1.8 miles)
  • Kansas City Orthopaedic Institute (2.8 miles)
  • Discover Vision Centers in Leawood, Kansas (3.3 miles)
  • Jeffrey Allen Scott (3.6 miles)
  • Allergy & Asthma Care, PA (3.9 miles)
  • Village Pediatrics (5.1 miles)
  • Crittenton Children's Center (5.2 miles)

Cafes

  • Starbucks (2.5 miles)
  • McLain's Market (3.5 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.2 miles)
  • McLain's Bakery (5.7 miles)
  • Front Range Coffeehouse & Provisions (5.7 miles)
  • Brew Haha Coffeehouse (7 miles)

Places of Worship

  • Lord of Life Lutheran Church (3.4 miles)
  • St Michael The Arch Angel (4.9 miles)
  • Overland Park Christian Church (7.4 miles)

Parks

  • Gezer Park (3.4 miles)
  • Nall Hills Park (4.2 miles)
  • Ironwoods Park (4.7 miles)
  • Harmon Park (5.7 miles)
  • Cherokee Park (6.3 miles)
  • Swope Park (6.8 miles)

Hospitals

  • Rehabilitation Hospital of Overland Park (3.8 miles)
  • Saint Luke's South Hospital (5 miles)

Theaters

  • AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (4.6 miles)

Frequently Asked Questions

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.