Laura Jean Care Home in Saint Johns, MI

Pros

• Grace Haven is a wonderful place where residents are treated with dignity, respect, and kindness.
• The staff at Grace Haven are patient, caring, and welcoming to residents and visitors.
• The activities at Grace Haven are engaging, plentiful, and thoughtfully planned to keep residents connected and joyful.
• Grace Haven feels like a warm, family-like community, with staff who go above and beyond for every resident.
• The facility is clean, well-maintained, and inviting, with beautiful landscaping and flowers.
• Missy, the administrator, leads Grace Haven with a heartfelt commitment to compassionate care.
• Grace Haven offers a wide range of events and programs that create meaningful memories for residents and their families.
• The Memory Care area at Grace Haven provides rich activities, photo opportunities, and music that delight residents.
• Grace Haven's staff and leadership foster a loving environment where residents feel supported and cared for.

Cons

• The place does not feed, it consumes.
• Praises that shine too bright can blind what they hide.
• One reviewer alleges opioids for a loved one were missing or mishandled, with some doses disposed of.
• Meals were repeatedly missing or substitutions made, and the reviewer was billed for family-delivered dinners.
• The water was brown, indicating poor sanitation.
• A reviewer found a mother soaked in urine, suggesting neglectful care.
• The emergency button was removed because staff were "too busy," leaving residents at risk.
• Billing practices were suspicious, with overbilling and double-billing and refunds denied.
• Staff did not consistently call an ambulance or respond promptly to emergencies, contributing to a decline in health.
• A reviewer would strongly discourage others from placing loved ones there.
• A night aide allegedly knocked a mother down, injuring her, with no nurse on staff at night.

Review

Grace Haven Assisted Living and Memory Care in St. Johns, Michigan is best suited for seniors who want a warm, community-centered experience where care feels personal and daily life is anchored by a robust calendar of social and therapeutic activities. The setting clearly serves memory-care residents and their families who value engagement, dignity, and a home-like atmosphere. It is ideal for those who want to participate actively, trust local leadership, and measure success by resident happiness and social fulfillment rather than rigid clinical metrics. For anyone seeking a highly clinical environment with minimal programming or a strictly predictable routine, a different path will likely suit better.

However, prospective residents should acknowledge who may want to consider alternatives. The strongest cautions in the feedback center on consistency and safety: episodes of medication mismanagement, missed meals, and care lapses; reports of a resident's urine-related issues and safety concerns; and claims of billing irregularities tied to license changes that cloud accountability. For families prioritizing ironclad medical management, transparent billing, and unwavering incident response, a facility with a longer track record of flawless operations could be a wiser choice. In short, a more tightly controlled environment may be preferable for those with higher risk tolerance that demands perfect procedural discipline.

On the plus side, Grace Haven earns high marks for atmosphere and culture. The building is consistently described as clean and well-kept, with a bright, inviting feel. Staff are repeatedly praised for warmth, patience, and genuine care, fostering relationships that feel more like family than administration. The activities program stands out for creativity and energy - mud parties, dance events, memory-care celebrations, casino outings, and ongoing community engagement create daily life that feels meaningful and enjoyable. Leadership - Missy at the helm and Lindsay guiding activities - emerges in reviews as a stabilizing force delivering consistent, imaginative programming.

Residents and families also highlight practical benefits that reinforce the community's appeal. A strong sense of community, welcoming admissions, and staff who treat residents with dignity and respect are repeatedly noted. The memory-care environment is showcased as vibrant and purposeful, with staff who tailor activities to cognitive ability and residents who respond well to meaningful engagement. The setting feels homelike, with a country-tinged vibe that contributes to peace of mind, and volunteers and community partners regularly contribute to events, turning Grace Haven into more than a residence - an active social hub.

Yet those strong positives do not fully erase the hazards raised by critical feedback. The most pressing concerns revolve around how care is executed day-to-day: how prescriptions are tracked, who monitors for missed doses, and what safeguards exist when emergencies arise. Meal service matters as well; inconsistent fulfillment of dietary requests can erode trust and nutrition. The most troubling elements - billing disputes, allegations of overcharging, early removal of an emergency call button, and episodes of neglect - call for transparent, verifiable responses from leadership. Prospective families should demand solid policies, open incident reporting, and clear corrective action before committing.

In the end, Grace Haven stands out as a compelling option for families seeking a lively, compassionate community where staff invest in residents' lives and families feel included. The key decision hinges on tolerance for occasional care gaps and a willingness to engage with management to ensure robust safeguards. For those who prize a bright social calendar, personal connections, and a home-like environment with strong leadership backing, Grace Haven is worth pursuing. For others, especially where medical complexity, consistent meal service, or financial transparency are non-negotiable, exploring alternatives with clearer risk controls is prudent. Tour, ask tough questions, and observe - then decide with confidence.

This area of Saint Johns, Michigan, offers a variety of amenities that cater to seniors looking for convenience and accessibility. With several restaurants such as Applebee's, Big Boy, and Wendy's located within a short driving distance, residents can enjoy dining out without having to travel far. Additionally, there are hospitals like Rivendell Psychiatric Center and Clinton Memorial Hospital nearby for any healthcare needs. Pharmacies like Walgreens and Good Neighbor Pharmacy are also in close proximity for medication refills. Places of worship such as the Saint Johns Seventh Day Adventist church provide spiritual support, while parks like St Johns City Park offer recreational opportunities for outdoor enjoyment. The presence of physicians' offices like Clinton County Medical Center ensures easy access to medical care when needed. Overall, this area offers a balance of services that can meet the diverse needs of seniors seeking a comfortable living environment.

Restaurants

• Applebee's (1.6 miles)
• Big Boy (2.1 miles)
• Wendy's (2.2 miles)
• Arby's (2.2 miles)
• McDonald's (2.3 miles)
• Burger King (2.3 miles)
• Taco Bell (2.4 miles)

Hospitals

• Rivendell Psychiatric Center (2 miles)
• Clinton Memorial Hospital (2.4 miles)

Pharmacies

• Walgreens (2.1 miles)
• Good Neighbor Pharmacy (2.4 miles)
• Rite Aid (3 miles)
• Mid Michigan Relief Pharmacy (3.6 miles)
• Dewitt Pharmacy (8.1 miles)
• Meijer Pharmacy (8.9 miles)
• Rite Aid (9.4 miles)

Places of Worship

• Saint Johns Seventh Day Adventist (2.1 miles)
• General Conference Of Seventh-Day Adventists (2.1 miles)
• First Church of God (3.3 miles)
• Heimsoth, Jeffrey E (6.8 miles)
• Shepardsville United Methodist Church (7.1 miles)
• St Jude Catholic Church (7.7 miles)
• Northpointe Community Church (8.4 miles)

Physicians

• Clinton County Medical Center (2.2 miles)
• Sparrow Clinton Hospital Physician Services (2.4 miles)
• Mid Michigan Orthopedics (2.5 miles)
• Audiology Center of St. Johns (2.5 miles)
• St Johns Internal Medicine (3.2 miles)
• Carson Cynthia - Community Mental Health (3.2 miles)
• Advanced Audiology (8.8 miles)

Cafes

• Biggby Coffee (2.4 miles)
• Beaners (2.4 miles)
• Biggby Coffee (8.9 miles)
• Starbucks (13.7 miles)
• Starbucks (13.8 miles)

Parks

• St Johns City Park (3.2 miles)
• Francis Motz (7.1 miles)
• Sleepy Hollow State Park (11.2 miles)
• Granger Meadows Park (12.2 miles)

Transportation

• Simon Brothers Incorporated (10.6 miles)
• Capital Region International Airport (LAN) (12.8 miles)
• U-Haul Moving & Storage (13.1 miles)

Theaters

• NCG Eastwood Cinemas (13.5 miles)