Lincoln Assisted Living

Pros

• Tribute at Black Hill is an exceptional assisted living facility.
• The staff show love, respect, honesty, and compassion toward residents.
• The community treats residents like family.
• The facility is beautiful, with well-maintained outdoor spaces and inviting interiors.
• The dining is excellent, with a talented chef who accommodates special diets.
• The memory care neighborhood is thoughtfully staffed with attentive, gentle caregivers.
• Families feel the staff are dedicated, responsive, and genuinely caring for individual needs.
• Eddie is praised for graciously assisting a non-ambulatory resident and her aide after a transportation issue.
• Visitors and residents alike notice warmth, positivity, and a vibrant, welcoming atmosphere.

Cons

• The main elevator has been broken for about a month, raising concerns about fire safety.
• The director doesn't show up to scheduled meetings, signaling poor management.
• The elevator repairs have been taking four weeks, with complaints that it shouldn't be this hard to fix.

Review

Tribute at Black Hill emerges in these accounts as a community that genuinely centers on care, connection, and daily living lived with dignity. One personal story stands out for its immediacy and human impact: Eddie, from maintenance and transportation, was contacted when a non-ambulatory mother and her aide were left stranded at a mall, and he graciously went out of his way to arrange a ride home. That act of practical kindness set the tone for the deeper appreciation that runs through many of these reflections - that the staff and leadership here listen, respond, and adapt to the needs of residents and their families. For families dealing with Lewy body dementia and the challenges that come with it, Tribute at Black Hill is described as a place that takes care seriously, with its team listening to expectations and adjusting as needed. Several reviewers also commend the new management for steering the community with an eye toward hard-won improvements and a more responsive environment.

Beyond the care itself, many reviewers paint a picture of an exceptionally well-kept, clean, and inviting setting. The comments repeatedly describe Tribute at Black Hill as a place that feels like a five-star hotel, with no noticeable odor and an emphasis on high-quality surroundings. The dining room, television and cinema spaces, spa, and outdoor areas are highlighted as well-appointed and enjoyable, with a sense of calm and refinement that makes residents feel comfortable and at ease. Security features are noted - rooms are accessible only with special keys, underscoring a priority on safety for residents who may have cognitive or physical challenges - and the overall ambience contributes to a sense of security and well-being for families visiting or considering a move.

Not every post avoids critique, and a few reviews call out operational tensions that matter to families. Elevator maintenance is a recurring theme: one family asks why the main elevator has been out for about a month and questions what would happen in a fire emergency if access is compromised. There is also feedback about leadership visibility, with some noting that the director did not attend scheduled meetings. Yet even in those comments, the overarching sentiment remains positive, with many acknowledging that the staff's warmth, attentiveness, and steadfast commitment to residents often outweigh the frustrations that can accompany facility life. The consistent thread is that, despite occasional management or logistics hiccups, Tribute at Black Hill stands out for the care and character of its people.

The heart of these reviews lies in the relationships between residents, families, and staff. Across multiple accounts, families describe feeling treated as part of a larger family by the team at Tribute. The facility is portrayed as a place where residents are welcomed, engaged, and supported, often going above and beyond in ways that help families feel confident and reassured. One powerful theme is the genuine bond that forms when a resident experiences loss or significant life events; for instance, staff's visible distress when a resident passes away demonstrates the depth of connection residents and caregivers forge here. Another recurring sentiment is gratitude for staff who take the time to recognize each person's history and preferences, making the community feel personal rather than generic.

Memorable stories emphasize how individual attention translates into meaningful daily living. Reviewers recount moments where staff learned personal preferences - such as a preference for Sriracha at meals - and adjusted routines to accommodate them. Language needs are acknowledged as well, with caregivers making efforts to communicate in a resident's native tongue. The facility also demonstrates thoughtfulness in celebrating residents' lives: a news story honoring a veteran's military service or a 60-year marriage is arranged to honor a couple, and even family pets can be welcomed into the community. Temporary furniture accommodations during moves, and other practical supports, show a readiness to ease transitions for families relocating from out of state or adjusting to new routines.

Several reviews highlight the strength of Tribute's memory care and activity programming. For families managing advanced dementia, the memory care neighborhood is described as carefully staffed, with gentle, attentive caregivers who are readily available to assist. The programming is noted to include regular exercise, musical entertainment, and appropriately scaled activities that accommodate different levels of cognitive ability. Food quality receives particular praise, with a chef who is able to deliver an elevated dining experience even for residents on specialized diets, including pureed meals. A former Bethesda memory care resident and her family found the change to Tribute transformative, reporting improvements in appetite, nutrition, and overall quality of life, with the added reassurance of compassionate care.

The human element remains a clear standout across these testimonials. Families repeatedly express gratitude for the staff's professionalism and genuine care, from the nursing team to maintenance and administration. They celebrate the communication, responsiveness, and the sense that the team loves what they do, which translates into a supportive and positive living environment for residents. In several narratives, Tribute at Black Hill is described as the best assisted living facility in the area, offering not only high-quality care but also a sense of community, warmth, and family that makes the experience of aging and memory care less daunting for both residents and their families.

In sum, these accounts present Tribute at Black Hill as a vibrant, well-maintained community that honors individuality, fosters meaningful connections, and delivers care with compassion. While there are notes about elevator maintenance and occasional leadership visibility, the prevailing message is one of gratitude and trust: families feel seen, respected, and supported, and residents experience living that is not merely functional but truly valued. For many families, Tribute stands out as a place where memories are nurtured, dignity is preserved, and everyday life is enhanced by thoughtful programming, quality dining, beautiful spaces, and a team of people who treat residents like family. It is described not just as a facility, but as a community that makes a positive and lasting difference in the lives of residents and their loved ones.

This part of Germantown, Maryland offers convenient access to various amenities and services that cater to the needs of seniors. The close proximity to transportation options such as the Germantown MARC Station and rental car services like Hertz provides ease of mobility for getting around the area. There are also several reputable physicians and medical facilities nearby, including specialists in cardiology and allergy and asthma care. In terms of dining options, there are familiar chain restaurants like Wendy's and IHOP along with cafes such as Starbucks for leisurely meals or coffee outings. Additionally, residents can enjoy recreational activities at nearby parks like South Germantown Recreational Park and Black Hill Regional Park or catch a movie at AMC DINE-IN Rio Cinemas 18. Overall, this area offers a well-rounded mix of conveniences, healthcare services, dining options, and entertainment venues for seniors looking to settle down in Germantown.

Transportation

• Germantown MARC Station (0.4 miles)
• Nextcar Gaithersburg South (2.9 miles)
• Shady Grove Metro Station (6.5 miles)
• Rockville Metro Station (8.7 miles)
• Hertz Rent A Car (10.1 miles)
• Twinbrook Metro Station (10.8 miles)

Physicians

• David L. Yeh, MD (0.6 miles)
• Cardiac Associates PC (0.9 miles)
• Medical Access (0.9 miles)
• Doctors First P.C-Rakesh Malik MD (0.9 miles)
• Leon Kao, M.D. Germantown Allergy And Asthma (1.7 miles)
• Chesapeakeurology (1.7 miles)
• Tibor E Frekko (3.3 miles)

Restaurants

• Wendy's (0.9 miles)
• McDonald's (0.9 miles)
• Taco Bell (1 miles)
• Chick-Fil-A (1.1 miles)
• IHOP (1.1 miles)
• Burger King (2.1 miles)
• Bruster's Ice Cream (2.6 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.9 miles)
• Wegmans (2.3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.5 miles)

Hospitals

• Holy Cross Germantown Hospital (1.7 miles)
• Adventist HealthCare Shady Grove Medical Center (6.1 miles)

Parks

• South Germantown Recreational Park (2.3 miles)
• Black Hill Regional Park (2.3 miles)
• Bohrer Park (4.6 miles)
• Aberdeen Park (4.8 miles)
• Arora Hills Local Park (4.8 miles)
• Rock Creek Regional Park (7.8 miles)
• Falls Road Park (8.7 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (3.1 miles)
• Starbucks (4.6 miles)
• Silver Diner (5.2 miles)
• Starbucks (5.6 miles)
• Starbucks (6.3 miles)
• Starbucks (11.7 miles)

Places of Worship

• Rockville Evangelical Mission (5.2 miles)
• Church of the Redeemer (6.4 miles)

Theaters

• AMC DINE-IN Rio Cinemas 18 (5.2 miles)