Wilson Health Care Center in Gaithersburg, MD

301 Russell Avenue, Gaithersburg, MD 20877

For more information about senior living options: (844) 490-3973

3.9 from 73 reviews
5 stars
44
4 stars
8
3 stars
3
2 stars
4
1 stars
14

Skilled Nursing Facility

Overall Review of Wilson Health Care Center

Pros

  • pro The facility is wonderful for loved ones.
  • pro The staff at Wilson are lovely, caring, kind, compassionate, competent, and professional.
  • pro The meals at Asbury were highly praised.
  • pro It is by far the best place for recovery after major surgery.
  • pro The facility is beautiful, cozy, and lively, with staff who are pleasant and make it feel like a second home.
  • pro The rehabilitation program, including OT and PT, helps patients regain mobility and independence.
  • pro The staff are extraordinarily kind and caring to families.
  • pro The rehabilitation therapists are top notch; the OT and PT teams are excellent.
  • pro The environment is serene and inviting for the elderly.
  • pro Cynthia in Admissions is extraordinary at facilitating admission and communicating progress.
  • pro The staff keep families informed every step of the way.

Cons

  • pro Reviewers describe Wilson Health Care Center as terrible due to incompetence and cruelty toward vulnerable families.
  • pro Nursing care is labeled abysmal, with reused dirty catheter bags, mismanaged medications, and little monitoring.
  • pro Call buttons are frequently ignored, leaving patients waiting long times for help and sometimes in pain.
  • pro Families report poor communication and difficulty reaching admissions or staff, especially during transitions.
  • pro There are allegations of abuse and neglect of residents, including residents crying out in pain and not being listened to.
  • pro COVID policies caused isolation and limited visitation, with staff sometimes failing to offer condolences or timely updates after a loved one's death.
  • pro The staff are described as unprofessional and rude, with insufficient staffing and long wait times.
  • pro Several reviews warn others not to place loved ones there, citing unsafe or unacceptable conditions.

Review

Wilson Health Care Center is best suited for families prioritizing strong rehabilitation outcomes within a warm, community-focused setting. The center consistently draws praise for its therapy programs, particularly in postoperative and stroke recovery, where residents regain mobility and independence through diligent physical and occupational therapy. The campus atmosphere - bright, homey, and lively - also matters to families seeking a place that feels less like a hospital and more like a supportive community. For these families, the nursing floor is often a secondary consideration to the quality and continuity of rehab services, the responsiveness of the therapy team, and the clarity of discharge planning.

That said, this is a community where attention to care can diverge sharply by shift and by individual staff. Those who may want to consider alternatives are the families who require consistently rapid nursing responsiveness and rigorous daily oversight. Several reviews recount extended call-bell delays, limited hands-on care, and episodes where needs were not promptly addressed, sometimes with subsequent adverse outcomes. In some cases, families moved quickly to different facilities after feeling neglected or unsafe. When safety and constant supervision are non-negotiable, WHCC's nursing performance in certain situations may fall short of expectations, making alternatives with more predictable staffing levels worth exploring.

The strongest argument in favor of WHCC centers on the rehab-first culture. OT and PT teams are frequently described as excellent, with therapists who help patients regain function, confidence, and independence after major procedures. Discharge planning and social work support receive frequent kudos for coordinating ongoing care and facilitating safe transitions home. Meals and the overall atmosphere can feel surprisingly uplifting for a rehab stay, contributing to a sense of well-being that bolsters recovery. Families often highlight a second-home vibe, the visibility of staff who know residents, and the way collaboration among doctors, nurses, and therapists translates into tangible progress.

Yet the drawbacks cannot be dismissed. Across many accounts, nursing care is the area that fluctuates the most, sometimes dramatically. Reports include uncaring or inattentive staff, unreliability in responding to call lights, and gaps in medication management or routine care such as wound and catheter maintenance. Language barriers, communication lapses, and inconsistent follow-through from admissions to discharge add to a sense of fragmentation for some families. A few reviews describe distressing experiences - perceived neglect, infections, or preventable complications - raising serious questions about what happens when supervision is thin or misaligned with therapy goals. These experiences have led some families to question the facility's overall safety and reliability.

The prudent approach weighs the rehab strengths against the nursing and communication concerns. For residents whose primary goal is restoration from surgery or illness, and where families can maintain an active, vigilant presence to monitor care and advocate on a daily basis, WHCC can deliver meaningful recovery within a supportive setting. For others - especially those with complex medical needs, cognitive impairments, or a history of compounding health issues where rapid, consistent nursing response is critical - alternatives with stronger, more consistent staffing and transparent accountability may be wiser choices. The variability in experiences across families and shifts suggests a careful, proactive diligence during the decision process.

Practical next steps are clear. Schedule a detailed tour and ask to speak with the therapy team about current caseloads, average therapy hours, and discharge planning practices. Request the most recent staffing ratios by shift and concrete response-time data for call bells. Talk to several current residents and family members about daily care and how often issues are escalated and resolved. Compare WHCC's rehab outcomes, food quality, and activity schedule with nearby options that come with reputations for steadier nursing oversight. If WHCC remains a strong contender, establish explicit expectations and a written care plan that assigns accountability for medication management, catheter care, and safety checks, and designate an on-site family liaison who can monitor progress without relying solely on the resident's advocate.

Features

Housing

  • 285 resident community capacity 285 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Washington Dulles International (20 miles away) Washington Dulles International (20 miles away)
  • Ronald Reagan Washington National (22 miles away) Ronald Reagan Washington National (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wilson Health Care Center is a premier assisted living community located in Gaithersburg, MD. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

Our residents can take advantage of our on-site beauty salon to pamper themselves and stay looking their best. They can also relax and unwind in the comfort of their own fully furnished private rooms, equipped with cable or satellite TV and high-speed internet access.

We understand the importance of maintaining an active and social lifestyle, which is why we offer a variety of activities for our residents to enjoy. Our fitness room is perfect for those who wish to stay physically active, while our gaming room provides a fun space for friendly competition. We also have a small library for those who enjoy reading.

Meals at Wilson Health Care Center are not only delicious but also cater to special dietary restrictions. Our restaurant-style dining room provides an inviting atmosphere where residents can socialize while enjoying nutritious meals prepared by our skilled culinary team.

At Wilson Health Care Center, we prioritize the well-being of our residents. Our care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our experienced staff also ensures that medications are managed properly, and we offer a mental wellness program to support the emotional health of our residents.

Transportation arrangements are provided for both non-medical purposes as well as transportation to doctors' appointments. We also assist with move-in coordination should you need any help settling into your new home.

Our community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. We believe that being close to these resources enhances the overall quality of life for our residents.

Come join us at Wilson Health Care Center where you can experience exceptional assisted living services in a welcoming environment that promotes independence and well-being.

Nearby Places of Interest

Located in Gaithersburg, Maryland, this area offers a variety of amenities for senior living. With several pharmacies and physicians nearby, residents have easy access to healthcare services. The abundance of restaurants, including options for both casual dining and fast food, provides convenience for meal options. Parks such as Bohrer Park and Rock Creek Regional Park offer opportunities for outdoor recreation and relaxation. Transportation options, including metro stations and car rental services, make it easy to explore the surrounding areas. Additionally, places of worship are within close proximity for those seeking spiritual fulfillment. Overall, this area provides a well-rounded environment with access to essential services and recreational activities for seniors looking to settle down in a vibrant community.

Restaurants

  • La Casita Pupuseria (0.4 miles)
  • McDonald's (0.5 miles)
  • Chipotle Mexican Grill (0.7 miles)
  • McDonald's (1 miles)
  • Dogfish Head Alehouse (1.1 miles)
  • McDonald's (1.4 miles)
  • Bruster's Ice Cream (1.5 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.4 miles)
  • Safeway Pharmacy (3.5 miles)

Physicians

  • Kane Howard MD (0.6 miles)
  • Tibor E Frekko (1 miles)
  • Family Allergy & Asthma Care (1 miles)
  • Potomac Pediatrics (2.8 miles)
  • Occupational Health Consultants (3.2 miles)
  • The Centers For Advanced Orthopaedics (3.3 miles)
  • Chesapeakeurology (3.3 miles)

Parks

  • Bohrer Park (1 miles)
  • Rock Creek Regional Park (3.8 miles)
  • Aberdeen Park (4.7 miles)
  • South Germantown Recreational Park (5.7 miles)
  • Falls Road Park (5.9 miles)
  • Black Hill Regional Park (6 miles)
  • Arora Hills Local Park (6.5 miles)

Transportation

  • Nextcar Gaithersburg South (1.2 miles)
  • Shady Grove Metro Station (2.6 miles)
  • Germantown MARC Station (4.3 miles)
  • Rockville Metro Station (5.2 miles)
  • Hertz Rent A Car (6.6 miles)
  • Twinbrook Metro Station (7.2 miles)
  • Grosvenor-Strathmore Metro Station (9.6 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.5 miles)
  • Starbucks (1.8 miles)
  • Silver Diner (2.3 miles)
  • Starbucks (2.5 miles)
  • Starbucks (3.5 miles)

Places of Worship

  • Rockville Evangelical Mission (1.4 miles)
  • Church of the Redeemer (3.2 miles)
  • Saint Andrew Kim Catholic Church (8 miles)

Theaters

  • AMC DINE-IN Rio Cinemas 18 (2.2 miles)
  • AMC Montgomery 16 (8.9 miles)

Hospitals

  • Holy Cross Germantown Hospital (3.3 miles)
  • Adventist HealthCare Shady Grove Medical Center (3.5 miles)

Frequently Asked Questions

Where is Wilson Health Care Center?

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