The Oaks at Olde Towne

Pros

• The staff is described as polite and conciliatory in their interactions with residents.
• Residents appreciate the efforts to light the gazebo at night for improved safety.
• Some community members express concern for their neighbors' well-being, indicating a sense of community among residents.
• There has been acknowledgment of complaints leading to changes, such as increased lighting in shared areas.
• Families are actively looking out for each other’s safety and sharing their observations about unusual activities in the building.

Cons

• The smoke from Unit 313 regularly enters Unit 213, causing severe breathing difficulties and eye irritation for the resident.
• The temperature in the building is consistently uncomfortably high, with residents reporting temperatures above 80 degrees despite climate control settings being ignored.
• Maintenance staff appear unprofessional and ineffective, leading to a lack of resolution on environmental issues within the building.
• Residents feel unsafe due to the presence of strangers loitering around the property at all hours and concerning behavior from other tenants.
• The cleanliness of common areas is subpar, with hallways often going months without proper cleaning.
• Smoking remains rampant in areas like stairwells and gazebos, contributing to an unhealthy living environment.
• Complaints about smoking and loitering are frequently disregarded by management, leaving residents feeling unheard and unsupported.
• Air pollution from smoking in apartments seeps into other units, disturbing residents' sleep and well-being.
• There is a general sense of dissatisfaction among residents regarding safety measures and overall maintenance of the facility.

Review

The residents of the facility have raised serious concerns regarding air quality, safety, and overall cleanliness within the building. Many have reported that smoke from other units frequently infiltrates their apartments, causing significant health issues for those with pre-existing respiratory conditions. One resident recounted a distressing experience in which they struggled to breathe after smoke seeped into their unit; the choking sensation was exacerbated by irritation to their eyes. This episode is not isolated; another resident highlighted that despite complaints about high temperatures in common areas, the building's heating and cooling systems seem inadequately managed. With hallways reaching over 80 degrees while individual units remain uncomfortably warm, many feel neglected and frustrated by what they perceive as a lack of proper environmental controls.

In terms of security, anxiety among residents has been heightened due to the presence of unfamiliar individuals loitering around the premises at late hours. Incidents such as witnessing strange cars parked nearby or noticing individuals engaging in potentially unlawful activities—such as smoking and drinking—have left many feeling unsafe within their own home. One account noted repeated sightings of a vehicle without proper parking permits parked under suspicious circumstances near the building's entrance. Such behaviors contribute to an atmosphere of unease, prompting concerned residents to look for alternative living arrangements for themselves or their loved ones.

The facility’s management appears to be perceived as largely ineffective when it comes to addressing these grievances. Residents have observed that while staff may be polite and conciliatory in their interactions, there is minimal follow-through on promised actions regarding maintenance and upkeep. Routine cleaning has reportedly fallen short over time; what once was a diligent housekeeping schedule has devolved into sporadic surface cleaning that does little to address ongoing issues. Halls go without appropriate attention for extended periods, leading some individuals to describe the environment as deplorable—a stark contrast from initial experiences when both hallways and communal spaces were reportedly cleaned frequently.

Smoking remains a pervasive problem throughout the building. Multiple accounts illustrate how cigarette smoke permeates shared spaces such as stairwells and hallways despite regulations against indoor smoking in apartments. Residents often awaken during nighttime due to smoke seeping through walls from neighboring units; one even reported being jolted awake at 3:25 AM by intense coughing caused by overwhelming smoke pollution drifting from an adjacent apartment. Despite repeated requests for action to curb this behavior, there appears to be an unwillingness or inability on behalf of management to establish effective measures that would protect all inhabitants from such harmful exposure.

Further compounding these issues are complaints regarding littering and disregard for property aesthetics among certain residents who congregate outside the building—particularly near the gazebo area. Observers report seeing discarded cigarettes tossed casually onto the ground by individuals who seem unconcerned about maintaining cleanliness around shared facilities. Alarmingly, these behaviors persist despite notifications given to staff members about specific violators staring down protocol established for community conduct.

As dissatisfaction continues to grow among residents regarding safety protocols, air quality management, and general cleanliness standards within this facility, many share feelings of urgency concerning possible relocation options should conditions fail to improve promptly. The sentiments expressed reflect a collective desire for accountability from management—not just courtesy interactions but tangible results that demonstrate commitment towards ensuring safer living environments conducive not only for health but also peace of mind among all who reside here.

This part of Gaithersburg, Maryland, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies and physicians located within a few miles, access to healthcare services is easily accessible. In addition, there are several parks nearby for leisurely walks and outdoor activities. The presence of various restaurants and cafes provides options for dining out or grabbing a quick meal. Transportation options such as metro stations and car rental services make traveling around the area convenient. The proximity to hospitals like Adventist HealthCare Shady Grove Medical Center and Holy Cross Germantown Hospital ensures quality healthcare facilities are easily accessible in case of emergencies. Additionally, entertainment options like theaters are available for recreational activities. Overall, this part of Gaithersburg offers a comfortable and convenient living environment for seniors.

Restaurants

• La Casita Pupuseria (0.2 miles)
• McDonald's (0.5 miles)
• Chipotle Mexican Grill (0.6 miles)
• McDonald's (0.7 miles)
• Dogfish Head Alehouse (0.8 miles)
• McDonald's (1.1 miles)
• Bruster's Ice Cream (1.6 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3 miles)
• Safeway Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)

Physicians

• Kane Howard MD (0.7 miles)
• Tibor E Frekko (0.7 miles)
• Family Allergy & Asthma Care (0.7 miles)
• Potomac Pediatrics (2.5 miles)
• Occupational Health Consultants (2.9 miles)
• The Centers For Advanced Orthopaedics (3 miles)
• Potomac Valley Pediatrics (3.1 miles)

Parks

• Bohrer Park (0.8 miles)
• Rock Creek Regional Park (3.9 miles)
• Aberdeen Park (4.3 miles)
• South Germantown Recreational Park (5.6 miles)
• Falls Road Park (5.6 miles)
• Black Hill Regional Park (6.1 miles)
• Arora Hills Local Park (6.8 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1.6 miles)
• Silver Diner (1.9 miles)
• Starbucks (2.1 miles)
• Starbucks (2.1 miles)
• Starbucks (3.1 miles)

Places of Worship

• Rockville Evangelical Mission (1.3 miles)
• Church of the Redeemer (3.6 miles)
• Saint Andrew Kim Catholic Church (8.2 miles)

Transportation

• Nextcar Gaithersburg South (1.3 miles)
• Shady Grove Metro Station (2.6 miles)
• Germantown MARC Station (4.2 miles)
• Rockville Metro Station (5 miles)
• Hertz Rent A Car (6.4 miles)
• Twinbrook Metro Station (7.1 miles)
• Grosvenor-Strathmore Metro Station (9.5 miles)

Theaters

• AMC DINE-IN Rio Cinemas 18 (1.9 miles)
• AMC Montgomery 16 (8.7 miles)

Hospitals

• Adventist HealthCare Shady Grove Medical Center (3.1 miles)
• Holy Cross Germantown Hospital (3.5 miles)