Cherished Hands Home Health

Pros

• Cherished Hands Home Healthcare is described as a wonderful organization making a significant difference for residents in the community.
• Abby and her team are described as fantastic, first-class, and compassionate.
• The staff are loving, caring, and consistently attentive to residents' needs, creating a home-like atmosphere.
• The agency provides reliable in-home respite care with professional, capable staff.
• Caregivers are warm, kind, and supportive, helping clients maintain independence and stay engaged.
• Abby and the team are noted for clear communication, thoughtful options, and ensuring good caregiver fit.
• The nursing care provided is excellent, with caring, professional staff and management.
• Families express gratitude and highly recommend Cherished Hands for their care and dedication.
• Abby is described as a passionate, compassionate nurse whose character reflects the company's mission.
• The staff are treated with love and respect, and many employees take pride in being part of Cherished Hands.
• The organization is reliable and responsive, with caregivers who are experienced and attentive.
• The leadership and Abby's dedication are praised as foundations for trust and lasting partnerships with families.

Cons

Review

In Frederick County, Cherished Hands Home Healthcare has become a trusted beacon for families navigating the sometimes overwhelming task of finding dependable, compassionate care for loved ones as they age. One family described Cherished Hands as the first group home they visited among several options, and it stood out in every way. They found the home itself welcoming and the staff genuinely caring, and after moving their brother in April 2025, they've seen him thriving and truly happy. "I would 100% recommend this home and Cherished Hands," they shared, underscoring how meaningful the first impression was and how well the team has continued to support their family.

Across numerous testimonials, the organization consistently earns praise for the leadership and team behind it. Abby, the owner and a nurse practitioner, is repeatedly highlighted as a driving force whose dedication and warmth permeate the entire operation. Families speak of a wonderful organization that has made a significant difference in the well-being of residents and clients, and they express gratitude for Abby's guidance, the thoroughness of the intake process, and the willingness of the staff to go the extra mile. Several reviews note a strong sense of partnership and a commitment to continually improving the level of care.

The day-to-day experience with Cherished Hands is described as delightfully reliable and personal. Many reviewers express that they are "delighted with the service" and could not ask for a better experience. Clients repeatedly mention feeling at home, and they emphasize the respect, kindness, and attentiveness they experience from staff. "Very nice and caring people to work with," one reviewer noted, capturing the overall impression of a team that treats clients with dignity and compassion and makes them feel valued.

Specific needs, including in-home respite care and dementia-related support, are addressed with professionalism and warmth. Families caring for loved ones with special needs praise the primary caregivers for being warm, kind, and supportive, and they appreciate caregivers who keep their loved ones engaged and comfortable at home. In one meaningful example, caregivers helped a daughter maintain her mother's physical therapy routine and kept her mentally stimulated with games, walks, and conversation - efforts that contributed to real improvements in independence and quality of life. Reviewers repeatedly say they feel fortunate to have found such a wonderful agency and would recommend Cherished Hands to others.

The caregiving team's caliber is further reinforced by comments about specific, standout staff and the caliber of leadership. "Working with Cherished Hands is by far a fantastic experience! Abby and her team are first class and are very compassionate about what they do," one reviewer wrote, emphasizing the sense of trust and confidence that comes from working with a team that prioritizes compassionate, personalized care. Families also point to caregivers who are thoughtfully matched to their loved ones' needs, with positive, uplifting relationships that extend beyond basic care to meaningful human connection.

Nursing care and overall professional standards are another pillar of the glowing feedback. Reviewers describe "excellent nursing care," highlighting capable, caring staff and management that foster a safe and supportive environment for aging relatives. The sense of continuity - no repeated handoffs or confusing transfers - comes through as a quiet but powerful advantage, with families noting clear communication and reliable coverage that keeps their loved ones' routines intact and their caregivers consistently available when needed.

A recurring theme is the character and culture of Cherished Hands, deeply shaped by Abby's leadership. Descriptions of Abby emphasize a genuine, compassionate spirit - a nurse with a "one of the most caring and kind-hearted" dispositions, whose presence seems to set the tone for the entire organization. Statements such as "If you meet the owner Abby just once, you will always want to be around her" encapsulate the faith families place in her vision and in the way she runs the company. The sentiment that "the sky for you ain't the limit" reflects a broader sense of optimism and support that permeates client experiences.

Beyond direct care, families also value the practical support Cherished Hands provides in navigating complex systems and planning for long-term needs. Testimonials praise Abbie (Abby) for care and guidance, especially in navigating Medicare and nutrition advice. This practical help, paired with compassionate bedside care, reinforces the sense that Cherished Hands is more than a service - it's a reliable partner for families facing the challenges of aging and disability.

Overall, Cherished Hands Home Healthcare is portrayed as a trustworthy, patient-centered organization where needs are met with professionalism, empathy, and steady reliability. Reviewers describe a dedicated staff ready to answer questions at any time, and they emphasize that clients are never left feeling alone. One family even notes that their mom has been with Cherished Hands for several years and that the care has never missed a day, a testament to consistent leadership, robust systems, and genuine caregiver commitment. The overarching message is clear: Cherished Hands is a good home care agency where care, respect, and thoughtful human connection come first, and where families feel reassured knowing their loved ones are in capable, caring hands.

Transportation

• Germantown MARC Station (0.4 miles)
• Nextcar Gaithersburg South (2.9 miles)
• Shady Grove Metro Station (6.5 miles)
• Rockville Metro Station (8.7 miles)
• Hertz Rent A Car (10.1 miles)
• Twinbrook Metro Station (10.8 miles)

Physicians

• David L. Yeh, MD (0.6 miles)
• Cardiac Associates PC (0.9 miles)
• Medical Access (0.9 miles)
• Doctors First P.C-Rakesh Malik MD (0.9 miles)
• Leon Kao, M.D. Germantown Allergy And Asthma (1.7 miles)
• Chesapeakeurology (1.7 miles)
• Tibor E Frekko (3.3 miles)

Restaurants

• Wendy's (0.9 miles)
• McDonald's (0.9 miles)
• Taco Bell (1 miles)
• Chick-Fil-A (1.1 miles)
• IHOP (1.1 miles)
• Burger King (2.1 miles)
• Bruster's Ice Cream (2.6 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.9 miles)
• Wegmans (2.3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.5 miles)

Hospitals

• Holy Cross Germantown Hospital (1.7 miles)
• Adventist HealthCare Shady Grove Medical Center (6.1 miles)

Parks

• South Germantown Recreational Park (2.3 miles)
• Black Hill Regional Park (2.3 miles)
• Bohrer Park (4.6 miles)
• Aberdeen Park (4.8 miles)
• Arora Hills Local Park (4.8 miles)
• Rock Creek Regional Park (7.8 miles)
• Falls Road Park (8.7 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (3.1 miles)
• Starbucks (4.6 miles)
• Silver Diner (5.2 miles)
• Starbucks (5.6 miles)
• Starbucks (6.3 miles)
• Starbucks (11.7 miles)

Places of Worship

• Rockville Evangelical Mission (5.2 miles)
• Church of the Redeemer (6.4 miles)

Theaters

• AMC DINE-IN Rio Cinemas 18 (5.2 miles)