Harbor House

Pros

• The staff at Harbor House Memory Care has a personal relationship with the residents and is caring and professional.
• The facility at Harbor House Memory Care is neat, pleasant, and free of strange odors.
• The director of Harbor House Memory Care is helpful and the rooms are clean and recently painted.
• The care provided at Harbor House Memory Care is good and the staff members are attentive and caring.
• The ratio of staff to patients at Harbor House Memory Care is great, with a nurse and three caregivers always present.
• Harbor House Memory Care provides exceptional care for their residents, treating them with respect and dignity.
• The facility at Harbor House Memory Care is warm, cozy, and feels like home.
• The smaller size of Harbor House Memory Care allows for a more personal experience for the residents.
• The staff at Harbor House Memory Care are friendly, caring, and efficient in their services.
• The facility at Harbor House Memory Care is very nice, with lock-up doors for added security.

Cons

• "Poorly maintained, staff does not communicate well between each other, the activities are not done as you are lead to believe and the director has zero integrity."
• "My mom was in a big, fancy, expensive nursing home where she was neglected, fell down in the bathroom with no one helping her, and had half of her stuff taken by either the residents or the staff - we still aren't sure. Caring.com put Harbor House in touch with me and from the moment I spoke with Savannah, the executive director, I knew this place was special."
• "The staff and the services are not as good as those in the other facility."
• "The food is just OK."

Review

Harbor House Memory Care is a highly regarded facility that provides caring and professional services for individuals with memory care needs. Many reviewers express confidence in the staff's ability to rectify any issues that may arise, as they have personal relationships with residents and are thorough in addressing concerns. While the facility lacks a chapel or library, it offers arts and crafts activities for residents.

The overall atmosphere at Harbor House Memory Care is described as neat, pleasant, and free of strange odors. The dining area is adequate, and residents can often be found enjoying television together. What sets Harbor House apart is its smaller size, which allows for a more intimate environment. The rooms, though small, are clean and well-maintained, offering a cozy living space.

Activities are offered daily, including games and social interaction facilitated by dedicated staff members. One reviewer suggests that some areas of the facility appear older and could benefit from sprucing up to create a newer appearance.

Several reviewers specifically chose Harbor House Memory Care due to its exclusive focus on memory care needs. They appreciate the attention given solely to residents with memory impairments. The facility is described as very clean, with caring and attentive staff members who maintain open lines of communication with family members.

A significant aspect of Harbor House's appeal lies in their excellent staff-to-patient ratio. Reviewers note that there are always enough caregivers available to provide quality care for each resident. In contrast to negative experiences at previous facilities, this high level of personnel ensures that residents receive proper attention.

One reviewer recounts how her mother was neglected at a large nursing home before finding Harbor House through Caring.com. The executive director went above and beyond by personally assisting with the move and demonstrating genuine concern for her mother's wellbeing. This hands-on approach extended throughout her stay at Harbor House – caregivers were consistently respectful and compassionate towards all residents.

Another reviewer appreciates the warm atmosphere at Harbor House compared to larger institutions. The small, cottage-like units create a home-like environment that fosters more personal care. While the services may not be as extensive as in some other facilities, they are efficient for residents at that particular stage of memory impairment.

Security is also a priority at Harbor House Memory Care, with a coded access system in place to ensure safety. Family members appreciate this extra level of security for their loved ones.

Overall, reviewers express satisfaction with the excellent care and attention provided by Harbor House Memory Care. The attentive staff, cozy living spaces, and individualized approach create an environment where residents feel comfortable and well cared for. They recommend Harbor House to others seeking quality memory care for their loved ones.

Located in the charming town of Wheeling, Illinois, this area offers a convenient and vibrant community for seniors looking to settle down. With a variety of dining options such as McDonald's, Culver's, Cooper's Hawk Winery & Restaurant, and more within close proximity, residents can enjoy delicious meals without straying far from home. Additionally, there are several pharmacies nearby including Walgreens and CVS Pharmacy for easy access to prescription medications and healthcare needs. For medical care, there are reputable physicians and hospitals like NCH Northwest Community Hospital and Glenbrook Hospital just a short distance away. Seniors can also take advantage of the beautiful parks like Lake Arlington and South Park for leisurely walks or outdoor activities. Transportation options like Metra stations provide convenient travel opportunities, while places of worship such as St Thomas Of Villanova offer spiritual support. Overall, this area in Wheeling provides a well-rounded and welcoming environment for senior living.

Restaurants

• McDonald's (0.4 miles)
• Culver's (1.3 miles)
• Cooper's Hawk Winery & Restaurant (1.8 miles)
• McDonald's (1.9 miles)
• D'Agostino's Pizza and Pub (2.3 miles)
• Portillo's Hot Dogs (2.4 miles)
• Wildfire (2.4 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (0.7 miles)
• Premier Eye Care & Surgery (1.9 miles)
• Stuart Bergman-Bock MD - Northshore University Health Systems (2.7 miles)
• NorthShore University HealthSystem - GI & General Surgery (5.7 miles)
• NorthShore Medical Group (5.8 miles)
• Northwestern Memorial Physicians Group (5.9 miles)
• Arlington Eye Physicians (6.2 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (4.1 miles)
• Cafe Zupas (5.3 miles)
• Starbucks (5.4 miles)
• Panera Bread (6 miles)
• Starbucks (6.5 miles)
• Starbucks (6.8 miles)

Parks

• Lake Arlington (2.4 miles)
• South Park (4.2 miles)
• Briarwood Park (6.1 miles)
• Century Park (6.7 miles)
• West Ridge Center (6.8 miles)
• Sunset Park (7.6 miles)

Theaters

• Regal Lincolnshire & Imax (2.4 miles)
• AMC Hawthorn 12 (6.7 miles)

Transportation

• Metra (3.5 miles)
• Metra (5.2 miles)
• Metra (6.4 miles)

Places of Worship

• St Thomas Of Villanova (4.1 miles)
• Congregation Solel (7.5 miles)

Hospitals

• NCH Northwest Community Hospital (6 miles)
• Glenbrook Hospital (6.1 miles)