Harbor House in Wheeling, IL

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Harbor House

Harbor House in Wheeling, IL

760 McHenry Road, Wheeling, IL 60090

For more information about senior living options: (844) 490-3973

3.9 from 24 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
0
1 stars
5

Memory Care

Harbor House Costs & Pricing

Harbor House presents a competitive pricing structure for its accommodations, particularly when analyzed against both Lake County and broader Illinois averages. For studio apartments, Harbor House charges $4,300 per month, which is notably lower than the Lake County rate of $4,770 while remaining slightly above the state average of $4,028. Similarly, the semi-private rooms at Harbor House are priced at $4,300 each month, significantly undercutting Lake County's average of $6,875 and also positioning itself favorably against the state average of $5,146. These rates reflect Harbor House's commitment to providing quality housing options that balance comfort with affordability in a challenging market.

Floor plansHarbor HouseLake CountyIllinois
Semi-Private$4,300$6,875$5,146
Studio$4,300$4,770$4,028

Overall Review of Harbor House

Pros

  • pro The staff understand that dementia is a physical and cognitive disease, and their care reflects that.
  • pro Leslee, the director, takes a personal interest in residents and goes out of her way to make everyone feel loved and welcomed.
  • pro Harbor House is described as a caring, professional facility with staff who build personal relationships with residents.
  • pro The caregiving team is attentive, positive, and kind, providing comprehensive support.
  • pro The facility is warm, home-like, and smaller in scale, offering a good staff-to-resident ratio.
  • pro The rooms are clean, well maintained, and comfortable, with residents receiving individualized attention.
  • pro The dining area and activities are thoughtfully arranged, with arts and crafts and daily engagement opportunities.
  • pro The team communicates well with families and is responsive to questions and concerns.
  • pro Reviewers consistently state Harbor House is an excellent memory care option and would recommend it highly.

Cons

  • pro Chapters Living is unethical and does not care for its residents.
  • pro The memory care has gone downhill since the previous director left.
  • pro The building is worn-down and safety issues are not prioritized.
  • pro The food has gone downhill.
  • pro The new director has cut out therapy and support care for residents.
  • pro The building has rodents and cockroaches in the kitchen.
  • pro They will not answer their phones or return calls; the director's mailbox is full and there is no receptionist.
  • pro This place should be investigated for fraud.
  • pro Harbor House is poorly maintained, with staff who do not communicate well and activities that are not delivered as promised.
  • pro The director at Harbor House has zero integrity and the facility is terribly run.

Review

Harbor House Memory Care is best suited for families seeking a dementia-focused, intimate setting where residents are known by name and care plans feel personal. The campus operates as three small houses, delivering a home-like atmosphere rather than a large, hospital-like campus. This structure supports predictable routines, close supervision, and meaningful interaction with a stable staff cadre who specialize in memory-related needs. For residents in the earlier-to-mid stages or those who benefit from one-on-one engagement, daily crafts, and hands-on assistance with bathing, dressing, and medication management, Harbor House tends to deliver consistent warmth and attentiveness that many larger facilities struggle to sustain.

However, Harbor House is not for those who require broad medical oversight or a high-energy, resort-style environment. Several reviews flag administrative instability, with leadership changes and occasional gaps in family communication. Questions about after-hours nursing coverage and the speed of doctor involvement have arisen, suggesting the need for careful verification of current staffing levels and on-call arrangements. Those who want a facility with a large activity calendar, modern amenities, or a more institutional feel may be better served elsewhere.

On the positive side, families repeatedly praise the staff for being attentive, patient, and genuinely invested in residents. The caregiver-to-resident ratio is cited as favorable, allowing more individualized time with therapies, med management, and daily routines. The director or management team is frequently described as helpful, accessible, and willing to go the extra mile - arranging assessments, coordinating doctor visits, and ensuring daily needs are met. Residents' rooms and common spaces are typically reported as clean, well-kept, and cozy, reinforcing the sense of a small, caring home rather than an impersonal institution. The focus on memory care often translates into staff trained to notice subtle changes and respond quickly.

Yet serious caveats appear in several accounts. Administrative turnover and varied consistency in communication create a sense of uncertainty for families planning long-term care. Some reviews describe delays in returning calls or coordinating with doctors, and there are voices worried about the sufficiency of on-site nursing and ongoing medical oversight during night and weekend hours. The facility's size and age can also translate into less flashy amenities and a perception of outdated spaces, prompting questions about ongoing sprucing and modernization. For families needing a richer activity slate or a more expansive sense of campus life, Harbor House may feel limited.

These dynamics create a trade-off: the undeniably strong dementia-focused care and intimate setting can offset some operational fragility, but the decision hinges on what matters most. For families prioritizing compassionate, constant attention and a setting that feels like a home, Harbor House delivers. For those prioritizing unwavering administrative stability, transparent, responsive communication, and 24/7 clinical presence, alternatives may be worth exploring. Pros like high-quality interactions, consistent caregivers, clean environments, and a dedicated dementia program must be weighed against concerns about leadership consistency, after-hours coverage, and the pace of medical response.

Recommendations for families: schedule in-depth tours and talk with several current residents' families to gauge the real-time cadence of care and communication. Ask for concrete data: current nurse-to-resident ratios by shift, the on-call process after hours, and how often physicians visit. Request a full activity calendar and a sample daily routine that demonstrates meaningful engagement for memory care residents. If these checks align with the household's expectations, Harbor House stands out as a top option in memory care. If not, consider other dementia-focused communities or larger campuses with stronger after-hours medical oversight to avoid gaps in care.

Features

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Guest parking Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • TV room TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.

Transportation

  • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Arts and crafts Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
  • Cooking club Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Games GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
  • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Tai Chi Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being.

Description

Harbor House in Wheeling, IL is an exceptional assisted living community that offers a range of amenities and care services to meet the unique needs of its residents. With a focus on creating a comfortable and nurturing environment, Harbor House provides everything necessary to ensure a fulfilling and enjoyable lifestyle for seniors.

The community features a spacious dining room where residents can enjoy delicious and nutritious meals prepared by talented chefs. A beautiful garden is available for those who wish to spend time outdoors amidst nature's beauty. In addition, guests are welcome to join residents during mealtime, fostering a sense of warmth and connection.

For the convenience of residents and their guests, ample parking is provided on-site. Housekeeping services are also available to help maintain a clean and orderly living space. Laundry facilities further contribute to the ease of daily living.

Harbor House understands the importance of socialization in maintaining overall well-being. As such, they offer various recreational activities and programs designed to foster engagement and meaningful connections among residents. From arts and crafts to educational speakers, fitness programs, games, gardening clubs, live musical performances, religious services, and even Tai Chi classes - there is something for everyone at Harbor House.

Located conveniently near 2 cafes, 2 parks, 12 pharmacies, 3 physicians' offices, 22 restaurants, transportation options, places of worship nearby as well as theatrical venues – residents have easy access to numerous amenities within close proximity.

In terms of care services provided by Harbor House in Wheeling, IL physical therapy is offered to support the health and mobility of residents. The highly-trained staff ensures that individuals receive personalized care tailored to their specific needs.

At Harbor House in Wheeling, IL seniors can enjoy an enriching lifestyle filled with engaging activities while receiving the necessary care and support they require. With its array of amenities and convenient location near various services in the area – it truly is an ideal choice for those seeking assisted living accommodations.

Nearby Places of Interest

Located in the charming town of Wheeling, Illinois, this area offers a convenient and vibrant community for seniors looking to settle down. With a variety of dining options such as McDonald's, Culver's, Cooper's Hawk Winery & Restaurant, and more within close proximity, residents can enjoy delicious meals without straying far from home. Additionally, there are several pharmacies nearby including Walgreens and CVS Pharmacy for easy access to prescription medications and healthcare needs. For medical care, there are reputable physicians and hospitals like NCH Northwest Community Hospital and Glenbrook Hospital just a short distance away. Seniors can also take advantage of the beautiful parks like Lake Arlington and South Park for leisurely walks or outdoor activities. Transportation options like Metra stations provide convenient travel opportunities, while places of worship such as St Thomas Of Villanova offer spiritual support. Overall, this area in Wheeling provides a well-rounded and welcoming environment for senior living.

Restaurants

  • McDonald's (0.4 miles)
  • Culver's (1.3 miles)
  • Cooper's Hawk Winery & Restaurant (1.8 miles)
  • McDonald's (1.9 miles)
  • D'Agostino's Pizza and Pub (2.3 miles)
  • Portillo's Hot Dogs (2.4 miles)
  • Wildfire (2.4 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • Walgreens (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.1 miles)

Physicians

  • Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (0.7 miles)
  • Premier Eye Care & Surgery (1.9 miles)
  • Stuart Bergman-Bock MD - Northshore University Health Systems (2.7 miles)
  • NorthShore University HealthSystem - GI & General Surgery (5.7 miles)
  • NorthShore Medical Group (5.8 miles)
  • Northwestern Memorial Physicians Group (5.9 miles)
  • Arlington Eye Physicians (6.2 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (4.1 miles)
  • Cafe Zupas (5.3 miles)
  • Starbucks (5.4 miles)
  • Panera Bread (6 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.8 miles)

Parks

  • Lake Arlington (2.4 miles)
  • South Park (4.2 miles)
  • Briarwood Park (6.1 miles)
  • Century Park (6.7 miles)
  • West Ridge Center (6.8 miles)
  • Sunset Park (7.6 miles)

Theaters

  • Regal Lincolnshire & Imax (2.4 miles)
  • AMC Hawthorn 12 (6.7 miles)

Transportation

  • Metra (3.5 miles)
  • Metra (5.2 miles)
  • Metra (6.4 miles)

Places of Worship

  • St Thomas Of Villanova (4.1 miles)
  • Congregation Solel (7.5 miles)

Hospitals

  • NCH Northwest Community Hospital (6 miles)
  • Glenbrook Hospital (6.1 miles)

Frequently Asked Questions

How much does it cost to live at Harbor House in Wheeling, IL?
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