Harbor House - Memory Care in Wheeling, IL
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Information last verified:
760 McHenry Rd, Wheeling, IL 60090
For more information about senior living options: (844) 490-3973
Harbor House - Memory Care offers competitive pricing for its services when compared to both Lake County and the broader state of Illinois. For semi-private rooms, residents can expect a monthly fee of $5,600, which is notably lower than the county average of $6,875, while remaining slightly above the state average of $5,146. In terms of studio accommodations, the cost at Harbor House is set at $6,100 - this surpasses Lake County's average of $4,770 and the state's average of $4,028. Overall, Harbor House positions itself as a viable option in the marketplace by balancing quality care with affordability relative to local competitors.
| Floor plans | Harbor House - Memory Care | Lake County | Illinois |
|---|---|---|---|
| Semi-Private | $5,600 | $6,875 | $5,146 |
| Studio | $6,100 | $4,770 | $4,028 |
Harbor House staff from the director to the nurses are wonderful. Leslee takes a personal interest in the residents and goes out of her way to make everyone feel loved and welcomed. Harbor House provides excellent dementia care, with the team understanding dementia as both a physical and cognitive disease. The caregiving staff are attentive, positive, and kind, creating a family-like atmosphere. The facility is clean, well maintained, and has a warm, homey feel rather than an institutional setting. Harbor House is highly recommended by families and described as the best option for memory care in the area. The team is hardworking, compassionate, and dependable, consistently caring for residents. The philosophy to decrease medications whenever possible is appreciated and reflects thoughtful, personalized care.
Nicole was rude, unhelpful, and shockingly incompetent. As the first point of contact with this business, the experience could not have been worse. Instead of being informative or courteous, she was dismissive and made the interaction unnecessarily frustrating. This level of unprofessionalism reflects badly on the company as a whole. Chapters Living is unethical and does not care for residents. The memory care has gone downhill since the previous director left. The building has rodents and cockroaches in the kitchen. The facility will not answer their phones or return calls; the director's mailbox is full and there is no receptionist. It is a dangerous situation to put a loved one in a facility that allows no communication with residents. The administration lies to cover up issues; people should not believe them. The food is terrible and there are zero activities; the staff is overworked and underpaid. The administration is behind all of it; it is not the staff. The place should be investigated for fraud. Run, do not walk away, from this facility.Harbor House Memory Care in Wheeling is best suited for families seeking a small, homelike dementia-focused community where caregivers know residents by name and daily life centers on comfort, safety, and meaningful interaction. This is not a hospital-like campus; it is a tight-knit setting where staff aim to create a “home away from home” feel and tailor routines to each resident’s memory-care needs. The model works especially well for those who value relationship-based care, a lower resident-to-staff ratio, and a leadership culture that is hands-on, compassionate, and accessible. Families report that the atmosphere supports independence where possible, with staff who are patient, gentle, and quick to respond. The emphasis on memory-specific care , with staff who understand behavior, triggers, and communication strategies , makes Harbor House a compelling option for residents with dementia who respond to personal attention and predictable, structured days.
However, Harbor House may not be the right fit for everyone. Those requiring around-the-clock medical oversight, regular on-site nursing presence during the graveyard shift, or a highly programmatic calendar with abundant activities may prefer options with larger teams and more formal programming. Some reviews flag communication gaps, from voicemail and calls not being returned to a perception that administrative stability has fluctuated. Potential residents wary of inconsistent leadership or recent turnover should probe current leadership stability and governance before moving forward. Additionally, families who equate care with a high-end, resort-like dining or a bustling activity schedule may find the community’s offerings more modest. In short, Harbor House excels as a low-key, dementia-focused home with devoted staff; alternatives may better serve those seeking intensive medical staffing, robust programming, or a more upscale service footprint.
On the upside, Harbor House earns its keep through a genuinely intimate, homey environment where staff develop real rapport with residents and families. The days are structured around meaningful activities, conversations, and gentle movement, with caregivers regularly going the extra mile to engage individuals living with memory loss. Several families praise the direct involvement of leadership and frontline staff, noting that directors and nurses are accessible, collaborative, and oriented toward reducing medications where possible. The small scale supports better communication, faster problem-solving, and a sense of belonging among residents who know their peers and caregivers. Cleanliness, a calm atmosphere, and a focus on comfort contribute to a less institutional feel, which many families value as a bridge to quality of life for someone with dementia. In practice, these strengths help offset occasional gaps in staffing coverage and occasional service hiccups.
Yet, the most consistent caution comes from operational realities. Several reviews point to periods of understaffing relative to demand, with complaints about long response times, gaps in after-hours nursing, and the challenge of maintaining a full slate of activities and a strong dining program. Families frequently mention turnover at the director and activity-lead positions, which can momentarily disrupt routine and communication. The sentiment that the community has many caring people at the bedside remains intact, but the infrastructure sometimes strains under demand. Even so, many residents and families express gratitude for the hands-on nursing care, the warmth of the daily caregiving team, and the perceived safety of a small, watchful community. The contrast between personal devotion and systemic strain is real, and prospective residents should weigh the quality of daily interactions against the potential for administrative fluctuations.
For families that can tolerate or even embrace a smaller-scale operation, Harbor House offers compelling strengths. The care philosophy centers on honoring the person with dementia, prioritizing humane interactions, minimizing unnecessary medications, and fostering independence wherever feasible. Multiple testimonials celebrate compassionate nurses, patient aides, and a director who makes rounds, listens, and follows through. The setting, described as warm, cozy, and home-like, helps residents settle and feel secure, with private rooms and a layout that supports wandering in a safe environment. The small size also allows staff to know residents’ histories, triggers, preferences, and routines, which translates into more personalized care and better communication with families. That said, potential move-ins should verify current staffing levels, ensure there is a reliable after-hours plan, and confirm that the menu and activity schedule meet the specific needs and tastes of the resident.
In making a decision, families should visit Harbor House with targeted questions in hand. Ask for a current day-to-day activity schedule, the exact nursing coverage after 9 pm, and the plan for doctor visits and therapy services. Meet a few frontline caregivers and the executive director to assess responsiveness and consistency of communication. Review recent family references to gauge whether the positive experiences described by many persist today. If the priority is a dementia-focused, intimate setting with deeply personalized care and a staff culture that feels like a close-knit family, Harbor House stands out as one of the strongest options in the area. If instead the need centers on a robust programming calendar, gourmet-level dining, or guaranteed 24/7 on-site medical staffing, alternatives should be evaluated carefully. With clear expectations and diligence, families can determine whether Harbor House aligns with the resident’s care goals and the family’s peace of mind.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (12 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Montessori programsMontessori programs are important for seniors because they promote a sense of independence, dignity, and purpose through engaging activities and personalized care. These programs help seniors maintain cognitive abilities, physical health, and emotional well-being, ultimately enhancing their overall quality of life in a supportive and stimulating environment. Reminiscence programsReminiscence programs are vital for seniors as they provide opportunities for them to reflect on their life experiences, share memories with others, and maintain cognitive function. These programs can improve mood, stimulate social interaction, and enhance overall well-being for older adults. Sensory-based programsSensory-based programs are important for seniors as they can help stimulate their senses, improve cognitive function, reduce feelings of isolation, and enhance overall quality of life. These programs engage residents in a variety of sensory activities such as music therapy, aromatherapy, tactile stimulation, and reminiscence therapy, providing mental and emotional benefits for older adults in senior living communities.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.Harbor House is a memory care community located in Wheeling, IL. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents. Activities are available on-site to keep residents engaged and entertained. Each room is equipped with air-conditioning, private bathrooms, and bath tubs for convenience and privacy. We also have an on-site beautician to help residents look and feel their best.
Harbor House understands the importance of spiritual well-being, which is why we offer both on-site and off-site devotional services. Our indoor and outdoor common areas provide opportunities for socializing and enjoying the beautiful surroundings.
For those needing assistance, our community is handicap accessible with ground floor units and wheelchair accessible showers. We also offer high acuity care, medication management, and incontinence care services to ensure that each resident receives personalized attention.
Dining at Harbor House is catered towards vegetarian preferences. Our chef prepares nutritious meals that are not only delicious but also meet dietary requirements.
We believe in providing a stimulating environment for our residents, which is why we offer a variety of activities such as art classes, birthday parties, gardening club, live musical performances, Montessori programs, reminiscence programs, sensory-based programs, and trivia games.
Convenience is key at Harbor House. We have 2 cafes nearby for residents to enjoy outings or meet up with friends. There are also 2 parks nearby for leisurely walks or picnics. In addition, there are multiple pharmacies and physicians in close proximity to ensure easy access to healthcare services. For dining options outside of the community, there are 22 restaurants nearby offering a variety of cuisines. Transportation is readily available with one transportation option nearby.
Harbor House also recognizes the importance of faith for our residents. With 1 place of worship nearby and devotional activities both off-site and on-site, our community aims to cater to the spiritual needs of our residents. For entertainment, there is 1 theater nearby for residents to enjoy movies or live performances.
Overall, Harbor House provides a warm and caring community for individuals in need of memory care services. With a wide range of amenities and care services, we strive to meet the unique needs of each resident while creating an engaging and enriching environment.
This part of Wheeling, Illinois, offers a convenient and accessible location with a variety of amenities nearby. For dining options, there are popular chains such as McDonald's, Culver's, and Cooper's Hawk Winery & Restaurant within a short distance. Pharmacies like Walgreens and CVS Pharmacy are also easily accessible for any medical needs. In terms of healthcare, there are several physician offices in the vicinity including NorthShore Medical Group and Northwestern Memorial Physicians Group. The area also features cafes like Starbucks and Panera Bread for relaxing outings. Parks like Lake Arlington provide opportunities for outdoor activities and relaxation. For entertainment, there are theaters like Regal Lincolnshire & Imax nearby. Transportation options through Metra stations make it easy to get around the area. Places of worship such as St Thomas Of Villanova offer spiritual support, while hospitals like NCH Northwest Community Hospital and Glenbrook Hospital provide quality healthcare services. Overall, this neighborhood in Wheeling offers a convenient and comfortable environment for senior living with access to various amenities and services.
Harbor House - Memory Care offers competitive pricing for its services when compared to both Lake County and the broader state of Illinois. For semi-private rooms, residents can expect a monthly fee of $5,600, which is notably lower than the county average of $6,875, while remaining slightly above the state average of $5,146. In terms of studio accommodations, the cost at Harbor House is set at $6,100 - this surpasses Lake County's average of $4,770 and the state's average of $4,028. Overall, Harbor House positions itself as a viable option in the marketplace by balancing quality care with affordability relative to local competitors.
Harbor House - Memory Care is located at 760 McHenry Rd, Wheeling, IL 60090 in Lake County, Illinois
Harbor House - Memory Care employs a comprehensive approach to support residents with dementia or Alzheimer's disease through features that cater to their unique needs. Medication management ensures that residents receive their prescribed medications accurately and on time, reducing anxiety and preventing potential health complications. Incontinence care offers dignity and respect, allowing individuals to maintain their comfort while addressing a common challenge associated with memory impairments. Montessori programs engage residents in meaningful activities that promote cognitive stimulation and foster a sense of purpose, enhancing their overall well-being. Sensory-based programs further enrich the experience by stimulating the senses, which can evoke positive memories and encourage social interactions, ultimately contributing to a more fulfilling daily life for those with memory-related conditions.
Yes, Harbor House - Memory Care allows both dogs and cats.
Harbor House - Memory Care on seniors.fyi includes 8 photos including images showing landscaping, architecture, clouds, bedroom, building, patio, porch, outdoor, and more.
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