Harbor House - Memory Care in Wheeling, IL

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  • Interior

    A cozy living room with a grey sofa facing an open dining area.
  • Outdoors

    A sign for Harbor House Memory Care surrounded by greenery.
  • Decor

    A minimalist bedroom features a single bed, wooden floors, and a dresser beneath a framed painting.
  • Building

    A residential building with a porch and landscaped front yard under a partly cloudy sky.
  • Architecture

    A charming house with a front porch and well-maintained landscaping under a blue sky.
  • Landscaping

    A blue house with a well-maintained lawn and a single tree under a clear blue sky.
  • Garden

    A sunny patio with outdoor furniture and a large umbrella surrounded by flowers.

Harbor House - Memory Care in Wheeling, IL

760 McHenry Rd, Wheeling, IL 60090

For more information about senior living options: (844) 490-3973

4.1 from 37 reviews
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20
4 stars
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Memory Care

Harbor House - Memory Care Costs & Pricing

Harbor House - Memory Care offers competitive pricing for its services when compared to both Lake County and the broader state of Illinois. For semi-private rooms, residents can expect a monthly fee of $5,600, which is notably lower than the county average of $6,875, while remaining slightly above the state average of $5,146. In terms of studio accommodations, the cost at Harbor House is set at $6,100 - this surpasses Lake County's average of $4,770 and the state's average of $4,028. Overall, Harbor House positions itself as a viable option in the marketplace by balancing quality care with affordability relative to local competitors.

Floor plansHarbor House - Memory CareLake CountyIllinois
Semi-Private$5,600$6,875$5,146
Studio$6,100$4,770$4,028

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    Overall Review of Harbor House - Memory Care

    Pros

    • pro The director and staff are wonderful and caring.
    • pro The staff are caring and gentle and create a feeling of family.
    • pro Harbor House is clean, well maintained, and feel like a home.
    • pro The care is specialized for memory care, with staff who understand dementia as both physical and cognitive.
    • pro The team is dedicated, thoughtful, dependable, and compassionate.
    • pro Families express gratitude for the great care and peace of mind Harbor House provides.
    • pro The facility is small, cozy, and not institutional, offering a home-like environment.
    • pro Leslee, the director, takes a personal interest in residents and makes everyone feel loved and welcomed.
    • pro The care setting offers personalized, hands-on care in a small-group environment.
    • pro Harbor House is frequently recommended as a top choice for memory care.

    Cons

    • pro Chapters Living is unethical and does not care for its residents.
    • pro The memory care has gone downhill since the previous director left.
    • pro The building is worn-down and safety is not prioritized.
    • pro The food has gone downhill.
    • pro The new director has cut out therapy and support care for residents.
    • pro The kitchen has rodents and cockroaches.
    • pro They will not answer phones or return calls.
    • pro This place should be investigated for fraud.
    • pro Harbor House is not their style and feels more like a boarding house than a managed care facility.
    • pro The food at Harbor House is terrible and there are zero activities.

    Review

    Harbor House Memory Care in Wheeling is best suited for families seeking a small, home-like dementia-focused community where caregivers know residents well and care feels personal rather than institutional. It works best for residents who thrive on intimate, relationship-centered care, where daily routines are predictable and staff can tailor activities to individual needs. The setting is described as cozy and non-clinical, with private rooms and a sense of family among residents and staff. The facility's emphasis on gentle interaction, compassion, and a philosophy of minimizing unnecessary medications aligns with many families' goals for memory-care support. For families prioritizing warmth, steadiness, and hands-on attention over a showroom experience, Harbor House offers a compelling, practical fit.

    Those who may want to consider alternatives include families seeking robust 24/7 medical oversight, more structured programming, or a larger campus with higher staffing levels. Several reviews flag concerns about leadership turnover, communication gaps, and inconsistent operations that can surface in some shifts or wings. If night-time nursing coverage, prompt doctor access, or a consistently high level of housekeeping and meal quality are non-negotiable, Harbor House may not satisfy. For residents with complex medical needs, aggressive behavioral management, or a desire for a more hospital-like milieu, comparing options with stronger clinical intensity or more formal programming is prudent. The choice hinges on aligning care expectations with the current leadership and staffing realities.

    On the upside, the strongest advantages are people and setting. Families repeatedly commend the staff for warmth, patience, and genuine regard for residents, fostering a sense of belonging and family-like care. The small, homelike footprint supports individualized attention, easier communication, and a calmer daily rhythm that can reduce anxiety for memory-impaired residents. The team's experience with dementia - together with an emphasis on meaningful activities and movement - helps residents stay engaged without feeling institutionalized. When leadership is stable and responsive, communication with families tends to be clear and timely, and the care team can deliver consistently strong, compassionate service. The result is a caregiver-driven environment where residents often feel seen, heard, and valued.

    Nevertheless, the record includes meaningful cautions that cannot be ignored. A subset of reviews depicts neglectful episodes, lapses in bathing or dental hygiene, and substantial gaps in communication, including missed calls and unanswered questions. Turnover in directors and activity staff, limited nighttime nursing presence, and inconsistent meal quality have all been reported. Occasional safety and maintenance concerns - ranging from pest observations to under-resourced staffing on certain shifts - underscore that the experience can vary by time and by staff rotation. These reports suggest a facility whose quality is highly contingent on current leadership, on-site nurses, and consistent front-line teams. Prospective families must verify the present state of operations, tour with a critical eye, and speak directly with the administrator and frontline caregivers to gauge current stability.

    Practical next steps for families evaluating Harbor House center on due diligence and concrete assurances. Request direct time with the executive director and the current nursing lead to discuss nightly coverage, emergency protocols, and behavior-management plans. Observe staff tone, test response times to call bells, and review the calendar of dementia-appropriate activities. Inspect private rooms and shared spaces for cleanliness, odors, and homelike comfort. Inquire about meal quality, dietary accommodations, and sample menus. Confirm staffing ratios by shift and ask about after-hours nurse availability and on-call practices. Clarify medication management philosophy and how behavioral symptoms are handled without over-reliance on sedatives. When the answers are concrete and the atmosphere communicates trust, Harbor House becomes a strong candidate for families prioritizing intimate, compassionate memory care in a small, cozy setting.

    In the end, Harbor House occupies a distinctive niche within memory care. It can deliver transformative, person-centered care for residents who fit the intimate, homey model and whose families are engaged partners in the care plan. The facility is not a universal solution; it requires vigilance around leadership stability, consistent night coverage, and program continuity. For families who prize warmth, individualized attention, and a culture of respect and tenderness, Harbor House frequently earns lasting peace of mind and meaningful quality-of-life gains for memory-impaired loved ones. Those seeking constant clinical intensity, relentless programming, or a more formal, hospital-like environment should consciously steer toward alternatives that better match those expectations.

    Features

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)

    Care Services

    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
    • Birthday parties Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
    • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
    • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
    • Montessori programs Montessori programsMontessori programs are important for seniors because they promote a sense of independence, dignity, and purpose through engaging activities and personalized care. These programs help seniors maintain cognitive abilities, physical health, and emotional well-being, ultimately enhancing their overall quality of life in a supportive and stimulating environment.
    • Reminiscence programs Reminiscence programsReminiscence programs are vital for seniors as they provide opportunities for them to reflect on their life experiences, share memories with others, and maintain cognitive function. These programs can improve mood, stimulate social interaction, and enhance overall well-being for older adults.
    • Sensory-based programs Sensory-based programsSensory-based programs are important for seniors as they can help stimulate their senses, improve cognitive function, reduce feelings of isolation, and enhance overall quality of life. These programs engage residents in a variety of sensory activities such as music therapy, aromatherapy, tactile stimulation, and reminiscence therapy, providing mental and emotional benefits for older adults in senior living communities.
    • Trivia games Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.

    Description

    Harbor House is a memory care community located in Wheeling, IL. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents. Activities are available on-site to keep residents engaged and entertained. Each room is equipped with air-conditioning, private bathrooms, and bath tubs for convenience and privacy. We also have an on-site beautician to help residents look and feel their best.

    Harbor House understands the importance of spiritual well-being, which is why we offer both on-site and off-site devotional services. Our indoor and outdoor common areas provide opportunities for socializing and enjoying the beautiful surroundings.

    For those needing assistance, our community is handicap accessible with ground floor units and wheelchair accessible showers. We also offer high acuity care, medication management, and incontinence care services to ensure that each resident receives personalized attention.

    Dining at Harbor House is catered towards vegetarian preferences. Our chef prepares nutritious meals that are not only delicious but also meet dietary requirements.

    We believe in providing a stimulating environment for our residents, which is why we offer a variety of activities such as art classes, birthday parties, gardening club, live musical performances, Montessori programs, reminiscence programs, sensory-based programs, and trivia games.

    Convenience is key at Harbor House. We have 2 cafes nearby for residents to enjoy outings or meet up with friends. There are also 2 parks nearby for leisurely walks or picnics. In addition, there are multiple pharmacies and physicians in close proximity to ensure easy access to healthcare services. For dining options outside of the community, there are 22 restaurants nearby offering a variety of cuisines. Transportation is readily available with one transportation option nearby.

    Harbor House also recognizes the importance of faith for our residents. With 1 place of worship nearby and devotional activities both off-site and on-site, our community aims to cater to the spiritual needs of our residents. For entertainment, there is 1 theater nearby for residents to enjoy movies or live performances.

    Overall, Harbor House provides a warm and caring community for individuals in need of memory care services. With a wide range of amenities and care services, we strive to meet the unique needs of each resident while creating an engaging and enriching environment.

    Nearby Places of Interest

    This part of Wheeling, Illinois, offers a convenient and accessible location with a variety of amenities nearby. For dining options, there are popular chains such as McDonald's, Culver's, and Cooper's Hawk Winery & Restaurant within a short distance. Pharmacies like Walgreens and CVS Pharmacy are also easily accessible for any medical needs. In terms of healthcare, there are several physician offices in the vicinity including NorthShore Medical Group and Northwestern Memorial Physicians Group. The area also features cafes like Starbucks and Panera Bread for relaxing outings. Parks like Lake Arlington provide opportunities for outdoor activities and relaxation. For entertainment, there are theaters like Regal Lincolnshire & Imax nearby. Transportation options through Metra stations make it easy to get around the area. Places of worship such as St Thomas Of Villanova offer spiritual support, while hospitals like NCH Northwest Community Hospital and Glenbrook Hospital provide quality healthcare services. Overall, this neighborhood in Wheeling offers a convenient and comfortable environment for senior living with access to various amenities and services.

    Restaurants

    • McDonald's (0.4 miles)
    • Culver's (1.3 miles)
    • Cooper's Hawk Winery & Restaurant (1.8 miles)
    • McDonald's (1.9 miles)
    • D'Agostino's Pizza and Pub (2.3 miles)
    • Portillo's Hot Dogs (2.4 miles)
    • Wildfire (2.4 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • CVS Pharmacy (0.8 miles)
    • Walgreens (0.9 miles)
    • Walgreens (2 miles)
    • Walgreens (2.1 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (3.2 miles)

    Physicians

    • Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (0.7 miles)
    • Premier Eye Care & Surgery (1.9 miles)
    • Stuart Bergman-Bock MD - Northshore University Health Systems (2.7 miles)
    • NorthShore Medical Group (5.8 miles)
    • NorthShore University HealthSystem - GI & General Surgery (5.8 miles)
    • Northwestern Memorial Physicians Group (5.9 miles)
    • Arlington Eye Physicians (6.2 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Starbucks (4.1 miles)
    • Cafe Zupas (5.3 miles)
    • Starbucks (5.4 miles)
    • Panera Bread (6 miles)
    • Starbucks (6.5 miles)
    • Starbucks (6.8 miles)

    Parks

    • Lake Arlington (2.4 miles)
    • South Park (4.2 miles)
    • Briarwood Park (6.1 miles)
    • Century Park (6.8 miles)
    • West Ridge Center (6.8 miles)
    • Sunset Park (7.6 miles)

    Theaters

    • Regal Lincolnshire & Imax (2.4 miles)
    • AMC Hawthorn 12 (6.7 miles)

    Transportation

    • Metra (3.6 miles)
    • Metra (5.2 miles)
    • Metra (6.4 miles)

    Places of Worship

    • St Thomas Of Villanova (4.1 miles)
    • Congregation Solel (7.5 miles)

    Hospitals

    • NCH Northwest Community Hospital (6 miles)
    • Glenbrook Hospital (6.1 miles)

    Frequently Asked Questions

    How much does it cost to live at Harbor House - Memory Care in Wheeling, IL?
    Where is Harbor House - Memory Care?
    Does Harbor House - Memory Care provide care for residents with dementia or Alzheimer's disease?
    Does Harbor House - Memory Care allow residents to have pets?
    What photos are available for Harbor House - Memory Care in Wheeling, Illinois?

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    Related Resources

    • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

      Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

    • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

      The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.


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