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4.3 from 68 reviews
5 stars
54
4 stars
3
3 stars
0
2 stars
0
1 stars
11
Comfort Keepers Costs & Pricing
Comfort Keepers offers a range of pricing options for care services in Lake County, Illinois, reflecting the varying needs of clients. For a semi-private room, the cost is $5,873 per month, which is notably lower than the county's average of $6,875 but slightly higher than the state average of $5,146. In contrast, private rooms are priced at $7,047 - a figure that exceeds both local and state averages of $6,113 and $5,049 respectively. Additionally, those seeking studio accommodations will find Comfort Keepers' rate of $7,634 to be on the higher end compared to Lake County's average of $4,770 and significantly above Illinois's state average of $4,028. These figures suggest that while some options may come at a premium compared to local competitors, Comfort Keepers delivers quality services tailored to individual preferences and needs.
Floor plans
Comfort Keepers
Lake County
Illinois
Semi-Private
$5,873
$6,875
$5,146
Private
$7,047
$6,113
$5,049
Studio
$7,634
$4,770
$4,028
Overall Review of Comfort Keepers
common18 reviews mention this
Caregivers are kind and helpful
Residents and families describe caregivers who are kind, attentive, and willing to help with daily needs.
Across multiple reviews, people focus on caregivers being helpful in everyday moments—keeping routines, assisting with personal care, and offering hands-on support. Several reviewers also mention caregivers being gentle and patient, including when the client’s situation changes over time. Even positive reviews often come back to the same theme: the caregiver’s demeanor and follow-through make a noticeable difference.
common9 reviews mention this
Communication and case management
Families describe case managers and office staff who stay in contact and help coordinate changes.
Many reviews highlight responsiveness from the office—starting with the initial conversation and continuing through scheduling and care adjustments. Some reviewers mention that managers meet with families in the home and help update the care plan as needs evolve. Others specifically praise communication and follow-up when they ask questions or need help coordinating coverage.
caveat7 reviews mention this
Care depends on consistency
Some families report lapses in dependability, including lateness or gaps in promised coverage.
A recurring concern in the reviews is inconsistency—caregivers arriving late, not showing up, or not following through with the expected level of help. Several negative reviews describe days where tasks weren’t completed, meals or cleaning didn’t happen as requested, or the family had to keep pushing for basic assistance. A few reviewers also describe safety concerns tied to inconsistent care and poor documentation during service hours.
differentiator10 reviews mention this
Daily living support at home
Reviews repeatedly describe at-home help with routines like meals, cleaning, and medication support.
A strong thread across the reviews is practical help inside the home—things like preparing meals, organizing or cleaning, and supporting medication routines. Some reviewers describe caregivers helping maintain hygiene routines and personal care, along with walking or companionship as part of the day. While the exact experience varies by caregiver and situation, the most consistent positive stories tie to getting real help with everyday tasks.
caveat6 reviews mention this
Care can vary by caregiver
Several reviewers say the quality of help varies from caregiver to caregiver.
Beyond general staffing issues, some negative reviews describe wide differences in how caregivers perform day-to-day tasks. A few reviewers report that some caregivers focus on their phones or personal activities instead of completing duties, while other reviewers describe the opposite experience with caregivers who were engaged and thorough. Taken together, the reviews suggest outcomes depend heavily on who is assigned and how expectations are handled during service.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Chicago O'Hare International (11 miles away)
Nearby Places of Interest
This area of Wheeling, Illinois offers a variety of amenities and services that cater to senior living. With several restaurants nearby such as Cooper's Hawk Winery & Restaurant and Bob Chinn's Crab House, seniors can enjoy dining out with friends and family. There are also pharmacies like Walgreens and CVS within close proximity for convenience in accessing medications. For medical needs, there are physicians' offices such as Ferber, Stuart Nch Buffalo Grove Outpatient Care Center, ensuring quality healthcare options. The presence of theaters like Regal Lincolnshire & IMAX provides opportunities for entertainment, while parks such as South Park and Lake Arlington offer peaceful outdoor spaces for leisurely walks or relaxation. Access to transportation through Metra stations is also convenient for getting around the area. Additionally, there are places of worship like St Thomas Of Villanova and Congregation Solel nearby for spiritual support and community engagement. Overall, this part of Wheeling provides a well-rounded environment suitable for senior living.
Restaurants
Cooper's Hawk Winery & Restaurant (0.4 miles)
D'Agostino's Pizza and Pub (0.8 miles)
Bob Chinn's Crab House (1 miles)
McDonald's (1.8 miles)
J. Alexander’S Restaurant (2.1 miles)
Wildfire (2.4 miles)
Culver's (2.6 miles)
Pharmacies
Walgreens (0.5 miles)
Walgreens (1.6 miles)
CVS Pharmacy (2.2 miles)
Walgreens (2.4 miles)
CVS Pharmacy (3.3 miles)
Walgreens (3.6 miles)
Walgreens (3.6 miles)
Physicians
Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (2.2 miles)
Stuart Bergman-Bock MD - Northshore University Health Systems (2.8 miles)
Premier Eye Care & Surgery (3.4 miles)
NorthShore Medical Group (4.2 miles)
Northwestern Memorial Physicians Group (4.3 miles)
NorthShore University HealthSystem - GI & General Surgery (6.1 miles)
Comfort Keepers offers a range of pricing options for care services in Lake County, Illinois, reflecting the varying needs of clients. For a semi-private room, the cost is $5,873 per month, which is notably lower than the county's average of $6,875 but slightly higher than the state average of $5,146. In contrast, private rooms are priced at $7,047 - a figure that exceeds both local and state averages of $6,113 and $5,049 respectively. Additionally, those seeking studio accommodations will find Comfort Keepers' rate of $7,634 to be on the higher end compared to Lake County's average of $4,770 and significantly above Illinois's state average of $4,028. These figures suggest that while some options may come at a premium compared to local competitors, Comfort Keepers delivers quality services tailored to individual preferences and needs.
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Chicago O'Hare International (11 miles away)
Gorgeous, inviting facility with attentive staff and comprehensive care.
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