Aspen Creek of Sullivan Costs & Pricing
Aspen Creek of Sullivan offers a range of room types at competitive pricing when compared to both Moultrie County and the broader Illinois market. For private rooms, the monthly cost at Aspen Creek is $2,860, which is notably lower than the state average of $5,049 and slightly higher than Moultrie County's rate of $2,614. In terms of one-bedroom accommodations, Aspen Creek's fee stands at $4,500, surpassing the county average of $3,300 but remaining close to the statewide figure of $3,527. When it comes to semi-private rooms, residents can expect a monthly charge of $5,000 - more affordable than Illinois's average price yet higher than Moultrie County's cost of $4,375. Overall, Aspen Creek provides an appealing balance of quality and affordability within its regional context.
| Floor plans | Aspen Creek of Sullivan | Moultrie County | Illinois |
|---|
| Private | $2,860 | $2,614 | $5,049 |
| 1 Bedroom | $4,500 | $3,300 | $3,527 |
| Semi-Private | $5,000 | $4,375 | $5,146 |
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Overall Review of Aspen Creek of Sullivan
common
21 reviews mention this
Care feels consistent and responsive
Residents and families describe staff who stay responsive and reassuring throughout difficult moments.
Across the reviews, families emphasize being able to reach the team, getting updates, and feeling that care needs are handled. Several residents are described as safe and well cared for over time, and multiple reviewers note the staff’s follow-through after hospital stays or falls. Communication is a recurring point, including staff checking in and explaining what to expect as dementia changes. A few reviewers also describe staff going beyond routine help during transitions and end-of-life care.
differentiator
14 reviews mention this
Memory care support for dementia
Reviewers repeatedly connect the quality of care to Alzheimer’s and dementia support that fits changing needs.
Many reviews name Alzheimer’s or dementia directly and say the team adapts as symptoms and routines shift. Families describe support for anxiety and challenging behaviors, along with help meeting individual needs even as health declines. Several reviewers also mention medication oversight and nurses answering questions, which ties to day-to-day dementia care management. One reviewer specifically calls out dementia expertise and coordination around hospice involvement.
common
6 reviews mention this
Dining is described as home-style
Dining comes up often, with multiple reviews describing home-style meals and a comfortable dining setup.
Reviewers mention appetizing, homemade-feeling food and describe the dining experience as pleasant rather than institutional. A couple of families describe chefs preparing meals throughout the day and residents being able to spend time in the kitchen area when they want food. Others add that residents are provided meals and snacks and that the food quality stood out during visits. Overall, dining is portrayed as part of the everyday “home” feel in the community.
common
8 reviews mention this
It feels like a home
A recurring theme is the community’s home-like atmosphere instead of a typical institutional feel.
Many reviewers describe walking in and feeling like they had found a home, with comments about comfort, cleanliness, and a warm environment. Several also describe social spaces and routines that help residents stay engaged with others rather than staying isolated in rooms. One reviewer highlights an open layout that brings the family room, dining area, and kitchen together, while another contrasts the community with other facilities they experienced. Even short stays are described with an emphasis on a homey setting and personal attention.
caveat
2 reviews mention this
Management and billing complaints
A small number of reviews raise concerns about management availability, staffing levels, and payment handling.
Two reviews express disappointment with how the community handled staffing and oversight, including claims that management was hard to reach during staffing shortages. One of these reviews also portrays care as inconsistent due to patient-to-staffing ratio concerns. Another review focuses on pro-rating and deposit/charge handling after a resident’s death, describing it as unfair and not matching expectations. These negatives appear alongside much stronger feedback elsewhere, but they are specific enough to flag for follow-up during a decision process.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.