Tower Hill Healthcare Center

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Tower Hill Healthcare Center

759 Kane Street, South Elgin, IL 60177

For more information about senior living options: (844) 490-3973

3.9 from 16 reviews
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Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Tower Hill Healthcare Center is described as "exceptional," demonstrating patience and understanding in caring for residents with dementia.
  • pro Many reviewers appreciate the cleanliness of the facility, noting that it is well-maintained and continuously cleaned.
  • pro Residents are reported to be happy and engaged, enjoying a variety of activities that keep their minds active and allow them to form friendships.
  • pro Family members express gratitude for the responsive communication from the staff, who provide regular updates about their loved ones' health and well-being.
  • pro The transition process into the facility has been smooth, thanks to the friendly and supportive management team that helps families navigate the admission process.
  • pro Overall, several families feel a sense of comfort knowing their loved ones are being treated with kindness, compassion, and dignity at Tower Hill Healthcare Center.

Cons

  • pro The facility provided inadequate care, leading to significant weight loss and neglect of dietary needs for residents with dementia.
  • pro There were serious communication issues, as families were not informed about critical health updates, including positive COVID-19 tests.
  • pro Families felt that their loved ones were often left unsupervised and poorly monitored due to inadequate staffing.
  • pro Residents experienced repeated falls under the facility's care, raising concerns about safety and supervision levels.
  • pro The management failed to notify family members promptly about serious health developments, such as severe illness or exposure to COVID-19.
  • pro Overall dissatisfaction with the quality of care led some families to seek better facilities for their loved ones after negative experiences.
  • pro The facility appeared focused on its image rather than the well-being of its residents, resulting in devastating consequences for some patients and their families.

Review

The experiences shared by families regarding Tower Hill Healthcare Center in South Elgin are strikingly diverse, revealing both commendable and troubling aspects of care provided at the facility. Some families express deep dissatisfaction, while others find comfort and satisfaction in the services offered. This dichotomy underscores the importance of thorough research and consideration when selecting a skilled nursing home for loved ones.

One family recounted their nightmarish experience with another facility where their mother suffered a fall resulting in significant injuries, along with severe weight loss attributed to inadequate supervision and assistance during meal times. The family pointed out that their mother, afflicted with dementia, was unable to make use of food placed under cloches on her tray. This neglect ultimately prompted them to relocate her to a different care environment where they observed immediate improvement in her health and well-being. This review serves as a cautionary tale for those contemplating care options, emphasizing that appearance or facade should not sway decisions about long-term care.

In stark contrast, there were glowing endorsements from others who praised Tower Hill's staff for their compassion and dedication. One reviewer noted that despite challenges related to their grandfather’s health condition, they found the caregiving experience at Tower Hill outstanding. Staff members were commended for being attentive and proactive in ensuring that residents received proper care. The reviewer emphasized the importance of feeling secure knowing that their loved one was enjoying life within the community while receiving adequate medical support.

Another positive account highlighted how nurses at Tower Hill demonstrated understanding towards residents experiencing sundowning—a common phenomenon among dementia patients—indicating an awareness of individual needs among the staff members. Families appreciated the cleanliness of both living spaces and bathrooms, fostering a sense of trust about hygiene standards within this healthcare center. They also mentioned various activities available to residents as essential components of maintaining engagement and quality of life.

However, not every experience was positive; several families raised serious concerns regarding communication issues within Tower Hill Healthcare Center. A reader lamented being informed about their father’s COVID-19 diagnosis only because they had called inquiring after his health status—an unacceptable breach of expected communication protocol during such distressing times. The frustration echoed across reviews where families felt left in the dark concerning their loved ones' medical conditions or incidents occurring under staff supervision.

Despite these mixed reactions, many reviewers remained appreciative of specific staff members who worked diligently behind the scenes during transitions into assisted living facilities amidst pandemic-related restrictions on visitation. Individuals responsible for admissions were often described as patient and supportive throughout difficult decisions related to placing parents or grandparents in nursing homes—a particularly tough choice for families grappling with emotions surrounding aging relatives’ health limitations.

Overall, potential residents or family members considering Tower Hill Healthcare Center must weigh these contrasting perspectives carefully against their own unique circumstances and prerequisites for care quality. While some rave about heartfelt interactions with experienced staff providing well-managed environments conducive to recovery—for others—experiences characterized by neglect call attention to significant operational flaws needing rectification before entrusting loved ones' care entirely into any facility's hands.

Features

Housing

  • 206 resident community capacity 206 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (21 miles away) Chicago O'Hare International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Tower Hill Healthcare Center is a skilled nursing facility located in South Elgin, IL. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each room, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms, restaurant-style dining options with special dietary restrictions taken into consideration, a small library for leisure reading, telephone service in each room for easy communication with loved ones and staff members as well as transportation arrangements (non-medical) to various locations.

In terms of care services provided at Tower Hill Healthcare Center we have 24-hour call system in place to address any immediate needs or concerns of our residents. Moreover, there is round-the-clock supervision by trained professionals to ensure the safety and security of all residents. Our staff members provide assistance with activities of daily living including bathing and dressing as needed. We also offer assistance with transfers for those who may require it. For individuals with diabetes or specific dietary requirements, we provide specialized diets to meet their needs. Meal preparation and service are provided to ensure that our residents receive nutritious meals regularly. Medication management is another important aspect of our care services.

At Tower Hill Healthcare Center we believe in promoting mental wellness among our residents and offer a comprehensive mental wellness program to cater to their emotional needs. We also take into consideration any special dietary restrictions that our residents may have. Transportation arrangements are made not only for non-medical purposes but also specifically tailored for doctor's appointments so that our residents can easily access healthcare services they require.

In terms of nearby amenities and facilities available in the vicinity of our community we have parks where our residents can enjoy nature and outdoor activities close by. There are multiple pharmacies nearby ensuring accessibility to medications and healthcare supplies. Several physicians are located in close proximity for any medical needs that may arise. There are also various restaurant options, allowing our residents to enjoy different dining experiences, as well as places of worship for spiritual fulfillment. Additionally, there are hospitals within a convenient distance from our community in case of any emergencies or specialized medical care requirements.

Overall, Tower Hill Healthcare Center provides a caring and supportive assisted living community where residents can enjoy a comfortable lifestyle with access to various amenities, personalized care services, and nearby facilities to cater to their individual needs and interests.

Nearby Places of Interest

This part of South Elgin, Illinois offers a convenient and diverse range of amenities for senior living. There are several pharmacies in close proximity for easy access to medications and healthcare needs. Additionally, there are reputable physicians and hospitals nearby to ensure quality medical care. Parks are also abundant in the area, providing opportunities for outdoor recreation and leisurely strolls. A variety of dining options are available, ranging from fast food to sit-down restaurants, catering to different preferences. For those looking for spiritual fulfillment, there are multiple places of worship within a short distance. Cafes offer a cozy setting for socializing or enjoying a cup of coffee. Public transportation options such as Metra stations make it easy to explore the surrounding areas. Overall, this neighborhood provides a well-rounded environment with all the necessary conveniences for comfortable senior living in South Elgin, Illinois.

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.6 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.1 miles)
  • Jewel-Osco Pharmacy (5.3 miles)

Physicians

  • Next Generation Pediatrics (0.5 miles)
  • Dr.Ehsan Family Practice (3.7 miles)
  • Ghani M T MD (5 miles)
  • Derick Dermatology (5.6 miles)
  • Valley Ambulatory Surgery Center (5.6 miles)
  • Fox Valley Ear Nose (5.6 miles)
  • Barrington Orthopedics (5.7 miles)

Parks

  • The Park (1.5 miles)
  • Pottawatomie Park (5.3 miles)
  • Winding Trails Basin (5.9 miles)
  • Bartlett Park (6.2 miles)
  • Lions Park East Dundee (7.6 miles)
  • Cambridge Lakes Park Parkside (9.3 miles)
  • Mallard Lake County Forest Preserve (9.4 miles)

Restaurants

  • Chick-Fil-A (1.7 miles)
  • Portillo's Hot Dogs (1.7 miles)
  • McDonald's (2.6 miles)
  • McDonald's (2.6 miles)
  • Old Republic Kitchen + Bar (2.7 miles)
  • McDonald's (5.3 miles)
  • Chipotle Mexican Grill (6.9 miles)

Hospitals

  • AMITA Health Saint Joseph Hospital Elgin (2.8 miles)
  • Sherman Immediate Care (4.1 miles)
  • Advocate Sherman Hospital (5.2 miles)
  • St Alexius Medical Center (9.1 miles)
  • Alexian Brothers Women and Children's Hospital (9.4 miles)
  • Ascension Alexian Brothers - Behavioral Health Hospital (9.5 miles)

Places of Worship

  • Harvest Bible Chapel (4.5 miles)
  • St John Neumann Catholic Church (5.4 miles)
  • St Peter Catholic Church (7.7 miles)
  • Calvary Community Church (9.6 miles)

Cafes

  • Starbucks (5.6 miles)
  • Starbucks (6.7 miles)
  • Graham's 318 (7.8 miles)
  • Starbucks (8.4 miles)
  • Panera Bread (8.7 miles)

Transportation

  • Metra - Geneva Station (8 miles)
  • Metra (8.1 miles)
  • Metra (9.7 miles)

Theaters

  • AMC South Barrington 24 (9.5 miles)

Frequently Asked Questions

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Related Resources

  • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

    The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.