Tower Hill Healthcare Center in South Elgin, IL
Save759 Kane Street, South Elgin, IL 60177
For more information about senior living options: (844) 490-3973
The memory care staff on Tower Hill’s second floor are exceptional, attentive, and know their residents well. Tikewa and Connie are especially kind, diligent, and consistently go above and beyond to assist residents and families. Michele and Kammi are extremely helpful and provide excellent care and treatment. The front desk staff greet visitors warmly, and the facility is impeccably clean. Kammy consistently goes above and beyond for families, with clear communication and dedication. The Tower Hill team communicates professionally and goes above and beyond to meet patient and family needs. On-site dialysis and memory care are meaningful services delivered with dignity, respect, and personalized care. The staff are caring, patient, and create a warm, supportive environment for residents and families. The facility is beautifully remodeled, well-maintained, and offers engaging activities and quality therapy services. Kami (the social worker) is wonderful to work with—proactive, responsive, and a reliable connector to services.
The facility is described by one reviewer as a horrible place, a “joke of a nursing home” where staff are on their phones and call lights are ignored. Kami, the social worker, is described as unpleasant, unprofessional, and rude, with little effort to arrange aftercare. It is alleged that the facility does not follow standard discharge protocols and poor communication during discharge is common. The place has been described as dirty, with bedbugs and scabies at times, plus issues like moldy AC units and sewage leaks. The meals are criticized as terrible, often cold, and lacking in nutrition. Communication problems are frequent: staff do not return calls and families aren’t kept informed, leading to frustrating phone tag. Families report limited or no visiting during Covid and delayed/notified updates about positive cases. There are accounts of lost items and poor handling of belongings in laundry, with clothes and other personal items not being returned.Tower Hill Healthcare Center in South Elgin is best suited for seniors who need dependable skilled nursing with an emphasis on memory care and the convenience of on-site dialysis. It serves families seeking a single, comprehensive care setting where a loved one can transition from rehab to long-term care without moving again. The memory-care unit on the second floor is a clear strength, staffed by a team that knows residents by name and history. Tikewa, the unit director, and Connie, a nurse, are repeatedly praised for calm leadership and follow-through, while Michele and Kammi in the broader clinical and social-support roles earn consistent appreciation for responsiveness, courtesy, and clear communication. The facility is consistently described as clean, bright, and approachable, with a front desk that greets visitors warmly. Added value comes from in-house therapies, a well-equipped therapy gym, and a cadence of events that foster connection for residents and families alike.
Consider alternatives if the priority is luxury branding or testing a flawless dining experience. A recurring critique across reviews is that some meals arrive cold or with a dull presentation, and a few residents voice dissatisfaction with dining variety. The building has been renovated and looks modern, but some families weigh it against ongoing concerns about staffing consistency and floor-level coverage. There are outlier accounts of missteps in discharge handling, and a handful of comments about safety or maintenance challenges; these stories are not universal, yet they matter to families weighing risk versus reward. For those who expect uniform excellence across all shifts and spaces, a careful comparison with peers is warranted. Tower Hill remains solid for care-first families, but it is not the only option in the region worth evaluating.
On the care front, the memory-care program drives most of the facility’s strength. The second-floor team, led by Tikewa, is highlighted for compassionate, patient-focused care that respects dignity and individuality. Connie and Adrianna are frequently cited for steady nursing support, while Kammi and Kami are praised for proactive communication and for guiding families through care transitions. Across the campus, CNAs, nurses, and therapists are described as knowledgeable, reliable, and oriented toward safe, steady progress. The dialysis program, now housed on-site, is a practical differentiator that reduces hospital transfers and simplifies chronic-care management. Rehabilitation services receive warm endorsements, with families noting meaningful improvements and a therapy environment that supports short-term recovery and long-term function. The renovations amplify this impression, reinforcing a sense of modern care without sacrificing a home-like atmosphere.
Yet a segment of reviews voices concern about several areas. Dining quality is the most frequent friction point, with some residents lamenting that meals are not consistently appealing. Staffing pressures are another theme, with comments about uneven coverage on certain floors and occasional lapses in responsiveness. Discharge processes can feel opaque, and some families report frustration around timing and information sharing at transitions. A minority of posts allege maintenance or safety issues, including pests or cleanliness problems, though these accounts sit alongside far more positive experiences. Taken together, these concerns are not the norm for most residents, but they are real and deserve scrutiny during tours and conversations with leadership. The key question becomes whether the current leadership can sustain improvements and respond quickly to problem signals.
Fortunately, the core benefits largely counterbalance the drawbacks. The combination of memory care, dialysis, and strong rehab creates a practical care trajectory that minimizes churn and supports families during tough transitions. Staff consistently demonstrates accessibility, thorough communication, and a willingness to do extra to meet residents’ needs and preferences. Cleanliness and a welcoming environment contribute to daily well-being, while the memory-care team’s expertise translates into safer, more engaging routines for residents with dementia. Prospective residents should request candid conversations with Tikewa about memory-care programming, and with Kami or Kammy about discharge planning and family coordination. Ask to observe floor staffing patterns, tour therapy spaces, and sample meal service at different times to form a clear picture of consistency. The aim is to confirm that the cadence of care aligns with the loved one’s goals and daily realities.
In conclusion, Tower Hill Healthcare Center stands out for families seeking continuity of care, a robust memory-care program, and the practicality of on-site dialysis. It is a practical, not overly fancy, choice that tends to deliver compassionate care and steady progress, especially for residents who value predictable routines and strong family partnerships. The cons, dining variability, occasional communication gaps, and a few maintenance or safety anecdotes, do not erase the core advantages, but they do counsel diligence. For families weighing options, a thoughtful tour focused on memory-care leadership, dialysis services, and rehab outcomes will reveal whether Tower Hill matches the loved one’s priorities. If alignment exists, this community offers a reliable home where care comes first, and where families gain a trusted ally in navigating the aging journey.
206 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tower Hill Healthcare Center is a skilled nursing facility located in South Elgin, IL. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each room, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms, restaurant-style dining options with special dietary restrictions taken into consideration, a small library for leisure reading, telephone service in each room for easy communication with loved ones and staff members as well as transportation arrangements (non-medical) to various locations.
In terms of care services provided at Tower Hill Healthcare Center we have 24-hour call system in place to address any immediate needs or concerns of our residents. Moreover, there is round-the-clock supervision by trained professionals to ensure the safety and security of all residents. Our staff members provide assistance with activities of daily living including bathing and dressing as needed. We also offer assistance with transfers for those who may require it. For individuals with diabetes or specific dietary requirements, we provide specialized diets to meet their needs. Meal preparation and service are provided to ensure that our residents receive nutritious meals regularly. Medication management is another important aspect of our care services.
At Tower Hill Healthcare Center we believe in promoting mental wellness among our residents and offer a comprehensive mental wellness program to cater to their emotional needs. We also take into consideration any special dietary restrictions that our residents may have. Transportation arrangements are made not only for non-medical purposes but also specifically tailored for doctor's appointments so that our residents can easily access healthcare services they require.
In terms of nearby amenities and facilities available in the vicinity of our community we have parks where our residents can enjoy nature and outdoor activities close by. There are multiple pharmacies nearby ensuring accessibility to medications and healthcare supplies. Several physicians are located in close proximity for any medical needs that may arise. There are also various restaurant options, allowing our residents to enjoy different dining experiences, as well as places of worship for spiritual fulfillment. Additionally, there are hospitals within a convenient distance from our community in case of any emergencies or specialized medical care requirements.
Overall, Tower Hill Healthcare Center provides a caring and supportive assisted living community where residents can enjoy a comfortable lifestyle with access to various amenities, personalized care services, and nearby facilities to cater to their individual needs and interests.
This part of South Elgin, Illinois offers a convenient and diverse range of amenities for senior living. There are several pharmacies in close proximity for easy access to medications and healthcare needs. Additionally, there are reputable physicians and hospitals nearby to ensure quality medical care. Parks are also abundant in the area, providing opportunities for outdoor recreation and leisurely strolls. A variety of dining options are available, ranging from fast food to sit-down restaurants, catering to different preferences. For those looking for spiritual fulfillment, there are multiple places of worship within a short distance. Cafes offer a cozy setting for socializing or enjoying a cup of coffee. Public transportation options such as Metra stations make it easy to explore the surrounding areas. Overall, this neighborhood provides a well-rounded environment with all the necessary conveniences for comfortable senior living in South Elgin, Illinois.
Tower Hill Healthcare Center is located at 759 Kane Street, South Elgin, IL 60177 in Kane County, Illinois
The features offered by Tower Hill Healthcare Center are meticulously designed to support residents with dementia or Alzheimer's disease in a compassionate and effective manner. Assistance with dressing not only fosters independence but also simplifies daily routines, reducing potential frustration. Medication management ensures that residents receive their necessary medications on time, which is crucial for maintaining health and stability. Meal preparation and service are tailored to meet specific dietary needs while also encouraging social interaction during mealtimes, which can enhance cognitive engagement. By providing assistance with activities of daily living, including bathing and transfers, staff members help maintain dignity and comfort, minimizing the likelihood of accidents. The presence of 24-hour supervision adds an essential layer of safety and reassurance for both residents and families. Furthermore, the mental wellness program promotes engagement through tailored activities that stimulate cognitive function and emotional well-being, ultimately creating a nurturing environment conducive to overall quality of life.
Tower Hill Healthcare Center on seniors.fyi includes 5 photos including images showing windows, interior, exercise equipment, dining, building, brick, exterior, architecture, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
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