Information last verified:
10 North Gilbert Street, South, IL 60177
For more information about senior living options: (844) 490-3973
The property is clean and the senior apartments are really nice. Prospective tenants thought Fox River Crossing looked really nice and that the price was decent. The reviews describe the senior living options as appealing and well-regarded.
They say the planning and exterior design were so poorly done that those responsible should not have jobs, and the building is fugly. They describe Fox River Crossing as a nightmare with constant staff turnover and subpar maintenance, implying negligent management. They accuse Ludwig Management of being slumlords who underpay office staff, resulting in poor service. They report ongoing mechanical problems, especially air conditioning that never works and a garage door that freezes in winter. They raise security and cleanliness concerns, including a nearby homeless camp, a dirty garbage area, and a front door left broken for months. They claim rent hikes with little to no improvement, making it not worth the price, and note extreme noise from trains and sirens. They allege staff treat seniors poorly and describe some residents in demeaning terms, signaling a negative living environment.River Crossing in South, IL is best suited for budget-conscious seniors who want a straightforward, clean apartment and are willing to accept inconsistent management and a less inviting overall environment. The appeal rests on affordability and the notion of a simple, age-targeted living space, but those advantages quickly collide with a pattern of management turnover, maintenance delays, and weak responsiveness. For anyone who needs dependable, resident-centered service, this is not the right fit.
Those who should consider alternatives are residents who prize reliability, safety, and calm. The most persistent red flags in the available experiences are frequent turnover in the management office, difficulty reaching staff, and questionable handling of deposits or disputes. Add in maintenance lags, a front-line staff that can feel unhelpful, and a property that has faced accusations of being poorly run, and the odds shift toward seeking a community with steadier leadership and clearer accountability. The property’s exterior and overall atmosphere also fail to project a comfortable, welcoming environment, which matters for long-term peace of mind.
The few clear advantages, clean apartments that appear suitable for seniors and a price point that remains inviting, do not sufficiently offset the dominant drawbacks. Cleanliness in units matters, but it cannot compensate for a sprawling lack of timely repairs, recurring communication breakdowns, and a management culture that residents describe as unresponsive or even dismissive. Noise and security concerns compound the problem: trains and sirens nearby create ongoing disruption, and worry about uneasy access or entry issues drains daily comfort. In short, the modest upside of affordable, tidy living is overwhelmed by instability and quality-of-life risks.
From a decision standpoint, River Crossing demands a careful, risk-tolerant buyer. Families should expect to navigate inconsistent leasing experiences, limited nonemergency support, and the potential for escalations over deposits or leases. The pattern of delays in returning calls, the perception of indifferent office staff, and reports of safety and access concerns all erode confidence in long-term residency. For someone whose priorities include predictable maintenance, prompt problem-solving, and a tranquil setting, these realities point decisively toward alternatives with steadier governance and stronger resident advocacy.
Practical due diligence can still matter for those who want to explore further: visit at different times to gauge responsiveness, request a current, named contact in management, and probe the exact maintenance response times and past work orders. Verify what protections exist around deposits, and ask for recent examples of how disputes were resolved. Inspect the exterior and common areas with a critical eye for sound insulation, security features, and overall upkeep. If choosing River Crossing, set clear expectations in the lease about maintenance commitments, dispute resolution, and service-hours, and insist on written confirmation of any promises.
The bottom-line verdict is clear. River Crossing is not recommended for seniors who require dependable management, quiet living conditions, and a safety-focused environment. The combination of management turnover, communication gaps, maintenance delays, and surrounding noise creates a living experience that undermines comfort and peace of mind. For families that can prioritize strong, responsive leadership and a more polished atmosphere, even if it costs more, alternatives in the same market are worth pursuing. Only if cost is the sole driver and risk tolerance is high should one seriously weight River Crossing, with a strict plan to verify current operations and safeguards before any commitment.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (20 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.River Crossing is an exceptional assisted living community located in the heart of South, IL. With a focus on providing the utmost comfort and care to our residents, we offer a variety of amenities and services to meet their unique needs.
At River Crossing, we understand the importance of staying connected in today's digital world. That's why we provide telephone and Wi-Fi/high-speed internet access throughout our community, ensuring that our residents can easily communicate with loved ones and stay connected to the outside world.
We also prioritize the nutritional wellbeing of our residents by offering meal preparation and service. Our experienced culinary team takes into account any special dietary restrictions or preferences, ensuring that every meal is delicious, nutritious, and tailored to meet individual needs.
Medication management is another crucial aspect of our care services. Our highly trained staff works closely with each resident to ensure that medications are taken as prescribed and at the appropriate times. This attention to detail helps promote optimal health and wellness among our residents.
In addition to these essential services, River Crossing boasts a convenient location surrounded by various amenities. For those who enjoy exploring their surroundings, there are cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals all within close proximity.
At River Crossing in South, IL, we strive to provide a warm and inviting environment where residents can thrive with dignity and independence. Our dedicated staff is committed to creating a safe and supportive community where every individual feels valued and cared for.
This part of South, Illinois offers a variety of amenities and services that cater to the needs of seniors. With several physicians, pharmacies, and hospitals within close proximity, residents have easy access to healthcare services. The area also boasts a selection of parks for leisurely walks or relaxation in nature. In terms of dining options, there are various restaurants nearby offering a range of cuisines. Additionally, cafes provide a pleasant setting for socializing or enjoying a cup of coffee. For those looking for spiritual fulfillment, there are several places of worship in the vicinity. Transportation options such as Metra stations make it convenient for seniors to travel within the area or to nearby locations. Overall, this part of South, Illinois offers a well-rounded environment suitable for senior living with its healthcare facilities, recreational opportunities, dining options, and accessibility to transportation.
River Crossing is located at 10 North Gilbert Street, South, IL 60177 in Kane County, Illinois
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