Lakeland Rehabilitation & Health Care Center

Pros

• The staff at Lakeland Rehab & Healthcare Center was excellent and provided attentive care to patients.
• The facility was clean, well-kept, and had a pleasant atmosphere with minimal odors.
• Residents enjoyed various activities, such as bingo, which contributed to a positive experience.
• Meals were adequate and residents appeared well-fed without major complaints about food quality.
• The director was responsive to concerns raised by family members regarding staff behavior.
• The rehab facilities were state-of-the-art and conveniently located within the same campus for easy access.

Cons

• The facility neglected the resident by forgetting her food and fluids after she was moved, leading to inadequate care.
• A friend experienced awful care, being left in a chair for hours without physical therapy, resulting in dehydration and sores.
• There was an unpleasant odor immediately upon entering Lakeland Rehab, detracting from the overall atmosphere.
• The lack of private bedrooms for patients raised concerns about privacy and comfort.
• It was observed that attentive monitoring was necessary to ensure quality care; otherwise, the staff might not provide adequate attention.
• One reviewer noted they only heard complaints about careless or rude staff members during visits.

Review

The experiences shared by families regarding various rehabilitation and healthcare facilities highlight the significant differences in care quality, staff attentiveness, and overall environment that can impact a loved one's recovery and comfort. While some facilities have earned praise for their high standards of cleanliness and friendly staff, others have come under scrutiny due to neglectful care or insufficient support for residents' needs.

One particularly troubling account involved a mother who was relocated within a facility after her roommate tested positive for COVID-19. Unfortunately, the higher level of care that was expected during this transition was not met; her family reported that she received inadequate attention, which included neglected meals and hydration. The distress was exacerbated as they had to constantly remind the staff about her care needs because she had been moved to a different part of the building. This experience left them feeling frustrated and disappointed with the overall service provided by the facility, leading them to contemplate ignoring their bill entirely until they received their mother's belongings back.

In stark contrast, another family described their positive experience with Lakeland Rehab & Healthcare Center when caring for their father. They noted the facility's excellent staff who were attentive and dedicated to ensuring residents received proper care across various activities such as bingo—highlighting how engagement plays an important role in patient well-being. Their praise also extended to the general ambiance of Lakeland; it was described as clean, well-kept, and devoid of offensive odors often associated with nursing homes. Cleanliness is often linked directly to resident satisfaction, so it is noteworthy that both clients felt comfortable visiting without encountering unpleasant smells.

However, not all reviews of Lakeland were entirely favorable. One reviewer expressed discomfort with noticeable odors upon entering the facility and raised concerns over the lack of private rooms for patients requiring Alzheimer’s treatment. Moreover, they pointed out that attentive supervision appeared contingent on whether staff knew family members were nearby—a situation that raises alarms about consistent patient monitoring when relatives are not present.

On a more optimistic note regarding Lakeland's operations, other reviewers noted how well-kept common areas were decorated according to seasons or holidays, contributing positively to residents’ spirits while also emphasizing cleanliness throughout rooms and dining areas. Though one visitor claimed food quality could be improved—often considered standard fare at nursing homes—the overall sentiment remained fairly positive regarding meal provisions and nutrition management among residents.

Despite some mixed assessments about specific staff interactions—where instances of rudeness or careless behavior arose—most families ultimately expressed satisfaction with both medical treatments and daily living assistance provided at Lakeland. Medications were routinely administered with professionalism as personal grooming tasks like bathing were managed competently by caregivers.

Overall, these testimonials indicate that while some facilities fail in crucial areas like safe transitions between rooms during health crises or routine daily care practices such as meal delivery or hydration assurance—and fall short in meeting family expectations—other centers excel in providing comprehensive support through skilled attentive staff members who create welcoming atmospheres conducive to recovery and enhance patients’ quality of life through engaging activities.

Physicians

• Effingham Health Center (0.1 miles)
• Effingham Surgical Associates (0.1 miles)
• Springfield Clinic Effingham Dermatology (0.1 miles)
• Consolidated Community Medical (0.1 miles)
• Sarah Bush Lincoln Health System (0.1 miles)
• The Center For Jaw and Facial Surgery, PC (0.2 miles)
• Effingham Ambulatory Surgery Center (0.2 miles)

Hospitals

• St Anthony's Diagnostic Center (0.1 miles)
• Prairie Heart Institute at HSHS St. Anthony's Memorial Hospital (0.2 miles)
• Hospitals (0.2 miles)
• Effingham Express Care (0.9 miles)

Restaurants

• Jimmy John's (0.4 miles)
• Iron Horse Cafe (0.5 miles)
• Little Caesars Pizza (0.5 miles)
• Taqueria Don Pedro (0.6 miles)
• Orchard Inn Tavern (0.6 miles)
• McAlister's Deli (0.6 miles)
• Niemerg's Steak House (0.7 miles)

Places of Worship

• St Francis Church (0.5 miles)
• Comunidad Cristiana Calvario (0.5 miles)
• St Anthony Church (0.6 miles)
• Saint-Anthony Church (0.6 miles)
• St Anthony Grade School (0.7 miles)
• Sacred Heart Catholic Church (0.7 miles)
• Cross Foundation (0.7 miles)

Transportation

• U-Haul Neighborhood Dealer (0.5 miles)
• Budget Truck Rental (0.6 miles)
• Amtrak - Efg (0.8 miles)
• Effingham Taxi (0.8 miles)
• John W Kirby Office (1.1 miles)
• Enterprise Rent-A-Car (1.5 miles)
• Alamo (1.5 miles)

Pharmacies

• Medicine Shoppe (0.5 miles)
• Andes Health Mart Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Brown's Drug Store (0.7 miles)
• Walmart Pharmacy (1 miles)
• The Medicine Shoppe Pharmacy (10.4 miles)
• Poehler's Pharmacy (10.4 miles)

Cafes

• Panera Bread (1 miles)
• Starbucks (1.1 miles)

Parks

• Hendelmeyer Park (1.7 miles)