Mtn. Home 2
Save940 W. 8th St., Mtn. Home, ID 83647
For more information about senior living options: (844) 490-3973
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Ashley Manor in Mountain Home surfaces in a wide range of experiences, but many residents and families describe a place that aims to be warm, dignified, and resident-centered. Across numerous reviews, the prevailing tone is that the staff are caring, patient, and attentive, and that the environment is designed to feel like home rather than a clinical setting. Families highlight how residents are treated with kindness and respect, and how the care teams strive to support both the residents and their loved ones through ongoing communication and involvement.
A recurring theme is the sense that Ashley Manor staff are detail-oriented and genuinely focused on the residents' well-being. Several reviewers mention staff who go above and beyond in their duties, with managers and on-shift staff stepping in to help in meaningful ways. The teamwork among caregivers, managers, and aides is frequently praised, with stories of a coordinated effort to keep residents safe, engaged, and happy. Activities play a central role in daily life, and staff members are often described as enthusiastic about engaging residents in games, outings, and various programs. Reviewers also note that the meals and overall service are well-regarded, contributing to a sense of quality and attentiveness in daily life at the facility.
Multiple accounts emphasize a strong emphasis on training and a culture of respect. Several reviewers point to a home-like atmosphere rather than a cold, institutional feel, with residents appearing content and involved in routine activities. The Mountain Home location, in particular, is described as welcoming and well-presented, with staff in professional dress and a visible priority placed on each resident's comfort and safety. Families repeatedly credit staff with making residents feel loved and valued, and they highlight the personal connections formed with specific caregivers and leaders who know the residents by name and story. In several reviews, former or current residents' family members express appreciation for staff who make an effort to understand individual needs and preferences.
There are specific commendations for individuals by name, illustrating how relationships with caregivers can become a meaningful part of a family's experience. Names such as Bridget, Stacie (the administrator), Dakota, Janet, Ellie, and Shanessy appear in multiple positive notes, along with references to a strong memory-care team and a house manager who earns trust and gratitude from families. Several reviewers speak to the welcoming, family-like environment fostered by staff who take time to discuss care plans with family members and to keep them informed about their loved ones' well-being. Some reviews also mention transportation challenges as an area for improvement, noting that having reliable transport options would further support families.
A portion of the feedback reflects a more troubling side, with serious concerns about staffing levels, communication gaps, and allegations of neglect in some instances. A few reviewers describe the facility as being understaffed, which they feel compromises safety and the ability to monitor frail residents closely. There are strong statements about a lack of effective communication with families and about rooms or residents' belongings not being properly maintained. One account accuses the staff and HR of turning a blind eye to neglect and suggests that staff turnover on a single day was a symptom of deeper problems. These perspectives emphasize the risk families feel when they perceive insufficient staffing or insufficient attentiveness to individual care needs.
Another pointed critique centers on an experience with care coordination around a loved one's illness and death. One reviewer describes a situation in which a mother with a stroke and dementia did not receive the attention they felt was appropriate, alleging delays in seeking hospital care, a physician who did not return calls, and a general sense of neglect during a difficult time. The reviewer also recalls a lack of condolences or formal acknowledgment after the loved one's passing, which amplified their disappointment. The narrative acknowledges that while some nurses and aides remained caring, the overall experience left the family with significant distress about the quality and responsiveness of the facility's care during a critical period.
Amid these concerns, there is also a notable tone of responsiveness and improvement. In one prominent case, the administrator - Stacie - reached out personally to apologize for an interaction, provided reassurance that the described experience did not reflect the facility's standards, and offered updated information about the resident's situation. The reviewer who shared the negative experience indicated a sense of relief and openness to reconsider their view if future visits went well, citing the administrator's direct engagement as a positive and meaningful correction. This instance illustrates that Ashley Manor has channels for addressing complaints and that staff leadership is capable of taking direct action to repair relationships with families when problems arise.
Taken together, the collection of reviews presents a facility with considerable strengths in its culture, staffing dedication, and effort to create a supportive, home-like environment for residents. Positive testimonials underscore meaningful connections between residents and caregivers, active engagement through daily activities, and a commitment to professional standards and family involvement. At the same time, the negative feedback highlights legitimate concerns around staffing, consistent communication, and some experiences of neglect or dissatisfaction. The presence of both perspectives suggests a complex picture: Ashley Manor has many advocates who credit the staff's compassion and the facility's improvements under new management, while it also faces scrutiny from families who feel more must be done to ensure safety, transparency, and continuity of care.
Overall, families considering Ashley Manor Mountain Home should weigh the consistently strong points - personal, compassionate care; a home-like atmosphere; proactive family communication; and visible staff teamwork - against the concerns raised about staffing levels, potential gaps in communication, and the need for unwavering attention to safety and routine maintenance. The facility's demonstrated willingness to listen and respond, particularly at the administrative level, can be a meaningful factor for families who value accountability and ongoing improvement as they evaluate what is best for their loved ones.
Mountain Home 2 is a premier assisted living community located in Mountain Home, ID. Our community offers a range of amenities and care services to ensure that our residents receive the support and assistance they need while enjoying a comfortable and fulfilling lifestyle.
Our spacious dining room provides a welcoming environment for meals, which are prepared by our professional staff and tailored to meet any special dietary restrictions. Residents can also enjoy their meals in our beautiful outdoor space, surrounded by lush gardens.
In addition to our fully furnished accommodations, we offer housekeeping services to keep residents' living spaces clean and tidy. Wi-Fi/high-speed internet and telephone services are also available to keep residents connected with their loved ones.
Our dedicated care team is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure that each resident's medical needs are met. For those with dementia or mild cognitive impairment, we offer specialized memory care programming to support their unique needs.
At Mountain Home 2, we understand the importance of mental wellness. That's why we provide a mental wellness program aimed at promoting emotional well-being and engagement among our residents.
The convenience of nearby amenities cannot be overstated. With cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals all within close proximity to our community, residents have easy access to everything they may need or desire.
We invite you to experience the comfort and care of Mountain Home 2. Contact us today to schedule a tour or learn more about our assisted living community.
Mtn. Home 2 is located at 940 W. 8th St., Mtn. Home, ID 83647 in Elmore County, Idaho
The features offered by Mtn. Home 2 are essential for supporting residents with dementia or Alzheimer's disease, as they address both the physical and emotional needs of individuals in varying stages of cognitive decline. Assistance with dressing, bathing, and transfers ensures that residents maintain their dignity while receiving help with personal care tasks that may become challenging due to cognitive impairment. Medication management is vital for ensuring adherence to prescribed regimens, which can be complex given the memory challenges faced by these individuals. Meal preparation and service are tailored to meet nutritional needs while considering preferences, promoting overall health and well-being. Transportation arrangements for medical appointments facilitate necessary healthcare access, while coordination with healthcare providers enhances continuity of care. Activities of daily living assistance promotes independence, helping to maintain skills wherever possible. Additionally, 24-hour supervision provides a safety net that fosters security and peace of mind. The dementia waiver allows for specialized services under specific circumstances, aligning care more closely with individual needs. Programs centered on mental wellness and specialized memory care programming actively engage residents, reinforcing cognitive function and emotional health through tailored activities aimed at enhancing quality of life despite the challenges posed by their conditions. Mild cognitive impairment support helps bridge transitions in care, ensuring holistic support throughout the spectrum of memory-related issues.
Mtn. Home 2 on seniors.fyi includes 4 photos including images showing dining, bedroom, decor, wall art, windows, interior, landscaping, architecture, and more.
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