Lacrosse Health & Rehab Center

Pros

• The staff give great care.
• Lakeside has a great RT team that works in parallel with the nursing team to provide top-notch Vent and Trach services.
• Lakeside is highly recommended for nurses wanting to utilize subacute skills.

Cons

• The reviewer claims it is the worst place ever and that no one should send their loved one there because the staff are rude, uncaring, and unhelpful.
• The care is described as horrible and the facility is said to be out of compliance, with patients not treated with dignity.
• The facility is alleged to have no working bathroom call buttons, putting patients at risk.
• Adult Protective Services had to be called.

Review

Two starkly different experiences shape the narrative around Lakeside, painting a picture of a facility that inspires strong feelings on both ends of the spectrum. On one hand, some readers describe it in terms that are almost explosive in their intensity: a place that feels like the worst possible environment for a loved one, where staff are seen as rude, uncaring, and unhelpful. These voices insist that the care provided is repeatedly lacking and that the overall atmosphere fails to meet basic expectations for patient treatment. They describe a sense of neglect and a feeling that dignity and respect for patients are not prioritized in daily care.

In these accounts, the concerns go beyond general impressions and descend into specific allegations. The reviewer characters the care as horrible and says the facility is out of compliance, with patients not treated with dignity or genuine care. A particularly troubling claim centers on patient safety: the claim that bathroom call buttons are not working, a situation described as mandatory and therefore unacceptable. The implication is that essential safety features are broken, putting patients at risk. The tone conveys alarm and a belief that the environment is not just uncomfortable but potentially dangerous.

Accompanying these criticisms is a dramatic note about accountability. The reviewer mentions that Adult Protective Services had to be called, a signal that someone perceived serious risk or neglect requiring external intervention. This is presented not as a minor complaint but as a turning point that underscores the severity of the perceived problems. The effect of these statements is to cast Lakeside as a place where basic safety, dignity, and regulatory compliance are called into question by patients or their families.

Amid these sharp critiques, another strand of experience emerges, offering a very different view of Lakeside. This voice asserts that the staff can deliver excellent care. The use of phrases like "The staff give great cares" suggests moments of attentiveness, kindness, and effective, compassionate service. This perspective invites readers to acknowledge that, despite serious concerns noted by others, there are occasions when patients feel well cared for and supported by the team.

There is also a strong positive note about the facility's specialized clinical staff. The respiratory therapy team at Lakeside is highlighted as a standout performer, described as great and working in close parallel with the nursing team. The description emphasizes collaboration and the ability to provide high-quality vent and tracheostomy services. For nurses or other clinicians reading these reviews, this portion presents Lakeside as a place where advanced clinical skills are available and where teamwork among therapy and nursing professionals is demonstrated in practice.

The final piece of the narrative centers on credibility and professional opportunity. The reviewer who praises the RT team also recommends Lakeside for nurses seeking to expand or apply subacute skills. This statement positions Lakeside as a potentially valuable workplace for clinicians who want hands-on experience with specialized equipment and procedures, underscoring a professional impression that, for some staff, the facility offers meaningful growth and a strong skill set in respiratory care.

Taken together, the reviews present a multifaceted picture. There are serious concerns about patient safety, dignity, and regulatory compliance expressed by some readers, including claims about nonfunctional call buttons and intervention by Adult Protective Services. At the same time, other voices insist that compassionate care does occur, and that the respiratory therapy team, in particular, provides high-quality, collaborative care that supports the broader nursing effort. The contrast suggests that patient experiences at Lakeside can vary widely, potentially depending on the department, shift, or individual staff members involved. It also points to an environment where strong clinical capabilities exist alongside serious, unresolved concerns about day-to-day patient care and safety practices.

This part of Coeur D'Alene, Idaho offers a variety of amenities and services that cater to senior living needs. With numerous restaurants within walking distance, including options for healthy eating like Pilgrim's Natural Food Market and Denny's, seniors can enjoy dining out without having to travel far. Additionally, there are several physicians located nearby such as North Idaho Eye Institute and Kootenai Clinic Gastroenterology for convenient medical care. Pharmacies like Rite Aid and Safeway Food & Drug are easily accessible for medication needs. For leisure activities, there are cafes like Starbucks and Dutch Bros Coffee where seniors can socialize with friends or relax with a cup of coffee. Not to mention the close proximity to parks such as City Park and Tubbs Hill where seniors can enjoy nature walks or picnics. Overall, this part of Coeur D'Alene provides a convenient and vibrant location for senior living with a range of essential services and recreational opportunities nearby.

Restaurants

• Daft Badger Brewing (0.2 miles)
• Pilgrim's Natural Food Market (0.3 miles)
• Jack In The Box (0.4 miles)
• Capone's Pub & Grill (0.7 miles)
• Denny's (0.7 miles)
• Izzy's Comfort Kitchen (0.7 miles)
• McDonald's (0.8 miles)

Physicians

• Direct Radiology (0.3 miles)
• North Idaho Eye Institute (0.3 miles)
• Kootenai Clinic Diabetes and Endocrinology (0.4 miles)
• Kootenai Clinic Gastroenterology (0.4 miles)
• Kootenai Heart Cliinics NW (0.4 miles)
• Coeur D'alene Pediatrics Pa (0.4 miles)
• Kootenai Clinic Ear, Nose, Throat and Audiology (0.4 miles)

Pharmacies

• Rite Aid (0.3 miles)
• Interlake Pharmacy (0.4 miles)
• Safeway Food & Drug (0.5 miles)
• Medicine Man Pharmacy (0.8 miles)
• Walgreens (0.8 miles)

Cafes

• Starbucks (0.3 miles)
• Dutch Bros Coffee (0.6 miles)
• Calypsos Coffee & Creamery (1 miles)
• CK Coffee (1.1 miles)
• Woops! (1.1 miles)
• Coeur D'Alene Coffee C (1.1 miles)
• Vault Coffee (1.1 miles)

Hospitals

• Kootenai Occupational Medicine (0.4 miles)
• Kootenai Health (0.5 miles)
• Emergency Room, Kootenai Medical Center (0.6 miles)
• Long Beach Memorial Med Center (1 miles)

Places of Worship

• Thirst - College Age - Young Adults (0.9 miles)

Parks

• City Park (1 miles)
• Independence Point (1.1 miles)
• Cherry Hill (1.2 miles)
• McEuen Park (1.3 miles)
• Tubbs Hill (1.4 miles)