Fountainview Center-Alzheimers

Pros

• The care provided at Fountainview has been excellent.
• The care team communicates well with families and creates a supportive environment.
• Terrence and Julius are highly supportive and deeply appreciated by families.
• The therapy program is good and the wound care program is excellent.
• The staff are compassionate, attentive, and detail-oriented.
• Fountainview has a long-tenured leadership team, uncommon in the industry.
• Families report quality service and compassionate care with dignity.
• The staff demonstrate passion and grace, with many wonderful people working there.
• The facility is clean, safe, and has a hands-on approach to caregiving.
• The front desk and operations run smoothly with robust protocols.

Cons

• The DON Julius is criticized for bad-mouthing his own nurses to a potential new employee, calling them jaded and spoiled; toxic.
• The family was not happy with the care their mom received during a 10-week stay.
• There were only a few attentive caregivers; the rest appeared to be there just to receive a paycheck and did the bare minimum.
• The wound care was not initiated promptly, allowing a small pressure sore to worsen.
• After raising concerns about care, the family was told their mom had to leave, with a staff member saying, "YOU ARE OUT THE DOOR."
• The food was awful, with meals like sandwiches and green beans served daily, which was hard for a resident with no teeth.
• The clothing inventory was mishandled and clothes went missing.
• The facility was described as sad and dark, with residents suffering and staffing being poor due to low pay; not recommended.
• There were instances of a caregiver leaving a patient soaking wet with food on him, indicating a need for a better care system.

Review

Fountainview Center comes across in these memories as a place that is well cared for on the surface: the buildings are clean, the grounds are tidy, and the day-to-day environment feels pleasant. Many of the accounts emphasize that the facility itself is well maintained and orderly, which matters deeply when families are entrusting someone they love to a long-term care setting. But beyond the polish, what shines through most vividly is the quality of care and the way the staff and leadership try to create a nurturing, communicative atmosphere for residents and their families.

A number of reviewers sing specific praises for individual caregivers and leaders. Terrence and Julius are repeatedly thanked for support and encouragement, with one person noting that since beginning the journey with Fountainview, those two have been consistently supportive and believed in them even during doubt. The sentiment is that these staff members exemplify what it means to be present for families - offering reassurance, practical help, and a steady hand through CNA school and beyond. Phrases like "Amazingly Awesome" capture the high regard some families have for the care team and their personal kindness.

The care programs themselves are frequently highlighted in a glow of appreciation. Resorting to terms like "excellent" wound care and a robust therapy program, several reviewers describe moments when the Center delivered high-quality, attentive care after hospitalizations or during rehab stays. Even when the distance from home is considerable, there's a clear sense that Fountainview is the place families trust for rehabilitation and ongoing support. The leadership team's longevity is cited as rare in the industry, and it's linked to a stable, hands-on approach that families perceive as a backbone of reliable care. One reviewer even notes having found this facility to be the one they could sleep well at night about, thanks to its safe, compassionate, and hands-on caregiving culture.

For families navigating Alzheimer's or dementia, Fountainview is portrayed as a place where long-term residents can find consistent, compassionate care. One family marks eight years of living there with their loved one, noting that the staff have remained devoted and loving through various challenges. They credit Julius and a senior nurse with actively addressing improvements and maintaining a steady level of care, even through changes in management. The overall impression is that the facility can be a reassuring home for people with memory challenges, with recommendations held up for those seeking a supportive environment for Alzheimer's or dementia.

Alongside the glowing testimonials, there are clearly voiced concerns that show the complexity of running a memory care and rehabilitation facility. A few comments suggest that not every experience is positive, with critiques aimed at management style, staff availability, and responsiveness. One review includes a caution about a director of nursing who reportedly spoke negatively about his own nurses to a potential new hire, describing a perception of toxicity. Others recount situations where care did not meet expectations - delays in wound care initiation, periods when a loved one was left uncomfortable or not immediately tended to, and even instances of a patient leaving with unresolved issues such as a swollen leg or a wound. Dietary concerns and missing clothing are also cited as sources of distress in some stays, underscoring that the facility's performance can vary by shift, unit, and staff availability.

There are also voices that speak to systemic issues and the broader challenges of staffing in long-term care. Some reviewers describe facilities that feel quiet, dark, or lacking in activity, with a sense that underpayment and high turnover contribute to inconsistent care. The sentiment is not universal; rather, it reflects frustration with the realities many families face when trying to balance cost, staffing, and quality. In some accounts, families felt that the leadership and owners might not fully align with the day-to-day needs of frontline caregivers, which can color the experience in less favorable ways. However, even amid these criticisms, there are acknowledgments that the center has strengths and moments of excellence, especially in moments of transition or end-of-life care.

The most resonant and moving narratives center on end-of-life care, admission assistance, and ongoing communication. Families have described the front desk as a well-oiled machine, with efficient check-ins and thorough COVID protocols, and they repeatedly emphasize how staff kept them informed with detailed updates when they could not be present. In poignant passages, reviewers recall how compassionate care during a loved one's final days brought a sense of peace and dignity. Heather's help with admissions, the proactive approach to Medicaid qualification, and the overall dedication of the medical and nursing teams are highlighted as examples of the compassionate, customer-focused care Fountainview strives to offer. For many, these moments are the reasons they would recommend the center to others, particularly for families facing difficult transitions.

In sum, Fountainview Center emerges as a place of dual realities: strong, compassionate care and a sense of dedicated community that many families come to value deeply, paired with legitimate critiques about staffing, consistency, and management conduct. The stories converge on a common theme: when the care team is at its best - when seasoned staff, responsive leadership, and honest communication align - residents feel supported, families feel heard, and the facility earns the trust of those who rely on it. For families considering Fountainview, the message is clear - there is genuine potential for exceptional care, especially for those navigating rehab, wound care, and dementia care, but it is essential to visit, observe, and weigh individual experiences across shifts and seasons to gain a complete picture of what life at Fountainview may be like for a loved one.

This part of Atlanta, Georgia offers a convenient and diverse range of amenities for seniors looking to live in the area. With several pharmacies located within a few miles, access to healthcare is readily available. The presence of various restaurants, including Chick-Fil-A and La Parrilla Mexican Restaurant, provides dining options for every taste. Places of worship, such as the Greek Orthodox Cathedral of the Annunciation and North Decatur Presbyterian Church, offer opportunities for spiritual fulfillment. Nearby hospitals like Marcus Autism Center and Piedmont Atlanta Hospital ensure quality medical care when needed. Parks like Leafmore Country Club and Piedmont Park offer opportunities for outdoor recreation and relaxation. Access to public transportation through MARTA stations like Brookhaven/Oglethorpe University Rail Station makes getting around the city easy. Additionally, cafes like Dancing Goats Coffee Bar provide cozy spots for socializing or enjoying a quiet moment. Overall, this area provides a vibrant and convenient setting for seniors to consider calling home.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• Kroger Pharmacy (2.7 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• La Parrilla Mexican Restaurant (0.7 miles)
• Havana Sandwich Shop (1.4 miles)
• Roasters (2.2 miles)
• Chick-Fil-A (2.6 miles)
• McDonald's (2.7 miles)
• Chick-Fil-A (2.7 miles)

Places of Worship

• Greek Orthodox Cathedral of the Annunciation (0.7 miles)
• Karin Kabalah Center of Atlanta (0.7 miles)
• North Decatur Presbyterian Church (2.6 miles)
• Haygood Memorial United Methodist Church (2.7 miles)
• First Baptist Church of Decatur (3.2 miles)
• Second-Ponce De Leon Baptist Church (4 miles)
• Rehoboth Baptist Church (4.1 miles)

Hospitals

• Marcus Autism Center (1.3 miles)
• Atlanta VA Medical Center (1.5 miles)
• North Dekalb Health Center (3.5 miles)
• Piedmont Atlanta Hospital (4.5 miles)

Parks

• Leafmore Country Club (1.9 miles)
• Morningside-Lenox Park Tennis Courts (2.2 miles)
• Briarlake Forest Park (3.1 miles)
• Toy Park (3.3 miles)
• Fetch Park Buckhead (3.5 miles)
• Peachtree Hills Playground (3.7 miles)
• Piedmont Park (4.1 miles)

Transportation

• Brookhaven/Oglethorpe University MARTA Rail Station (2.9 miles)
• MARTA - Lindbergh Center Station (2.9 miles)
• Epps Aviation (3.8 miles)
• Marta - Westbound (3.9 miles)

Physicians

• Decatur Health Imaging (3 miles)
• Dekalb Medical Ctrdecatur Decatur (3.5 miles)
• Atlanta OB/GYN (3.5 miles)
• Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (4 miles)
• Northlake Emory (4.1 miles)
• Oakhurst Pediatrics (4.4 miles)

Theaters

• AMC Theatres Phipps Plz 14 (3.3 miles)
• Phipps Plaza (3.3 miles)
• Movie Tavern Northlake Festival (4.1 miles)
• Regal Hollywood (4.1 miles)

Cafes

• Dancing Goats Coffee Bar (3.3 miles)
• Starbucks (4.3 miles)
• Panera Bread (4.6 miles)