CERTUS at Waterford Lakes in Orlando, FL

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  • Interior

    A cozy indoor seating area with tables, chairs, and decorative plants.
  • Decor

    A modern living room with a cozy arrangement featuring a sofa, armchairs, a large flat-screen television, and contemporary decor.
  • Building

    A sunny view of a building entrance with a palm tree casting a shadow.
  • Bedroom

    A modern and cozy bedroom featuring a comfortable bed with a checkered duvet, wooden flooring, and stylish decor.
  • Dining

    A dining table set with red and blue dinnerware, featuring a centerpiece of orange flowers.
  • Entrance

    The inviting entrance of CERTUS Masterpiece Theater features comfortable seating and decorative plants.
  • Floor Plan

    A floor plan of a small bedroom with an adjoining bathroom, featuring a bed, nightstands, and an armchair.
  • Outdoor

    A sign for CERTUS Premier Memory Care Living located outdoors.
  • Bathroom

    A modern bathroom featuring a unique spa bathtub with lavender towels and minimalist decor.
  • Exercise Equipment

    A clean and organized physical therapy room equipped with exercise machines and chairs.
  • Gym

    A senior woman exercises on a stationary bike with assistance from a trainer in a gym setting.

CERTUS at Waterford Lakes in Orlando, FL

11120 Lake Underhill Rd, Orlando, FL 32825

For more information about senior living options: (844) 490-3973

4.9 from 124 reviews
5 stars
115
4 stars
5
3 stars
3
2 stars
0
1 stars
1

Memory Care

CERTUS at Waterford Lakes Costs & Pricing

At CERTUS at Waterford Lakes, the monthly cost for a studio room stands at $6,350, which is notably higher than the average rates in both Orange County and Florida overall. In Orange County, the typical monthly expense for a studio is approximately $4,288, while across the state of Florida, it averages around $3,823. This pricing reflects CERTUS's commitment to providing premium services and amenities tailored to enhance residents' quality of life. While the cost may be higher than surrounding areas, many families find value in the unique features and supportive environment offered at this location.

Floor plansCERTUS at Waterford LakesOrange CountyFlorida
Studio$6,350$4,288$3,823

Overall Review of CERTUS at Waterford Lakes

Pros

  • pro Certus is an exceptional memory care community with compassionate, attentive staff.
  • pro The team is kind, patient, and dedicated, treating residents like family.
  • pro Families appreciate the clear, proactive communication and prompt responses.
  • pro The environment is warm, home-like, clean, and safe for memory care.
  • pro Residents enjoy engaging activities that bring joy, laughter, and dignity.
  • pro The dining and nutrition are well-regarded, with high-quality meals prepared with care.
  • pro Management and leadership are responsive, supportive, and genuinely caring.
  • pro Certus provides peace of mind to families, knowing loved ones are well cared for.

Cons

  • pro One reviewer felt Certus' pricing was very high and difficult for families to afford.
  • pro A reviewer described the food as average at Certus.
  • pro A reviewer believed Certus needed to increase its staff-to-resident ratio.
  • pro A reviewer observed little interaction or staff presence at Certus.
  • pro A reviewer stated they would not recommend Certus to others.
  • pro A reviewer noted that access after 4 PM at Certus was too challenging.
  • pro A reviewer wished for more English-speaking helpers at Certus.

Review

Certus at Waterford Lakes is best suited for families seeking a memory-care focused residence that feels like a true home for someone living with dementia or Alzheimer's. The community is purpose-built for memory support, with a science-based design, intimate gatherings, and a culture that treats residents as family. It suits families who want around-the-clock engagement, consistent communication with caregivers, and a highly individualized approach to daily routines, meal planning, and activities. For a loved one who benefits from structured cognitive-stimulation, predictable schedules, and a setting that prioritizes dignity and safety, this is where care can translate into meaningful daily moments.

Alternatives are worth examining for several scenarios. Those in the earlier stages of memory loss who still need more general assisted living services may find some other facilities more appropriate. Families operating on tighter budgets or seeking more affordable care options may consider places with lower price points or different funding structures. If language diversity is a major consideration and English-speaking coverage across all shifts is critical, or if a facility with broader non-memory-care housing options is desired, it may be prudent to compare options beyond Certus Waterford Lakes. In short, those who want a pure memory-care environment with a premium, boutique feel should lean in; those seeking broader, less specialized care or lower costs should look elsewhere.

The core strengths of Certus offset the top drawbacks with impressive consistency. Residents benefit from a dedicated memory-care model that emphasizes safety, meaningful engagement, and daily rhythms designed around memory challenges. The staff is broadly described as compassionate, attentive, and genuinely affectionate, with families reporting regular updates and a high level of transparency. The environment itself reinforces well-being: light-filled spaces, home-like dining rooms, engaging activities, and a campus designed to minimize confusion and wandering. The combination of a highly trained team and a purpose-built setting creates stability that many families felt lacking in prior experiences.

Another substantial advantage is the breadth and quality of programming, social connection, and care coordination. Observations from clinicians and family members alike highlight individualized care planning, mindful medication management, and a proactive approach to comfort, grooming, and nutrition. The wellness director and nursing leadership, along with a large, engaged activity staff, keep residents connected to meaningful routines - musical programs, outings, and in-house events - that reinforce dignity and purpose. Regular family contact is not incidental but intentional, with staff willing to tailor communications and respond promptly to questions, updates, and concerns.

Where the discussion turns cautiously practical, the most cited concerns center on cost and staffing logistics. A number of families acknowledge that Certus sits at the higher end of the price spectrum, which can be a barrier for long-term planning. Some reviews also flag the perception that staff-to-resident ratios could be tighter at certain times, particularly after business hours, potentially affecting responsiveness. Language coverage is another practical note; while many caregivers speak English and Spanish, a multilingual environment can pose challenges for some families. Nonetheless, even these concerns are typically weighed against the proven benefits of a memory-care environment that emphasizes safety, engagement, and consistent family communication.

The bottom line is clear for families prioritizing memory-care excellence: Certus Waterford Lakes is a compelling, high-caliber option that consistently earns praise for compassion, cleanliness, and meaningful resident engagement. If the goal is a warm, home-like setting where staff know residents by name, anticipate needs, and you can trust daily routines to support mood and functioning, Certus delivers. If cost is a dominant constraint, or if a less specialized, more affordable model is required, or if after-hours access and broad English-language coverage must be universal, it is wise to compare alternatives closely and bring these questions to a tour. A focused visit with the wellness director and front-office team will reveal whether this community aligns with the family's care goals and financial plan.

Features

Housing

  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (8 miles away) Orlando International (8 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Brain fitness Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Tai Chi Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being.
  • Yoga / chair yoga Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.

Description

CERTUS at Waterford Lakes is an assisted living community located in Orlando, FL. Our community offers a range of amenities to enhance the comfort and convenience of our residents. We provide various activities on-site, ensuring that there is never a dull moment for our residents. The air-conditioning in all units ensures that our residents can enjoy a comfortable living environment regardless of the weather outside. Additionally, we have bath tubs available for relaxation and comfort.

At CERTUS at Waterford Lakes, we prioritize the well-being and care of our residents. Our dedicated staff includes a beautician on-site to provide grooming and salon services. Our ground floor units make it easy for residents with mobility issues to move around freely. Indoor and outdoor common areas are available for socializing and enjoying the natural surroundings.

We also offer respite or short term stays for those who require temporary care support. Wheelchair accessible showers are available to ensure ease and safety during bathing.

Our community provides high acuity care services for individuals with complex medical needs. Incontinence care is provided to promote comfort and dignity for our residents. Medication management is also offered to ensure that medications are taken correctly and on time.

Dining at CERTUS at Waterford Lakes is a delightful experience. Meals are provided in a restaurant-style dining setting, offering nutritious and delicious options. Special dining programs cater to specific dietary needs or preferences.

Engaging in meaningful activities is important for the well-being of our residents, which is why we offer a diverse range of activities. Our brain fitness programs stimulate cognitive abilities, while cooking classes encourage creativity in the kitchen.

Day trips and outings allow our residents to explore new places and create lasting memories. Educational speakers provide opportunities for lifelong learning right within our community. For those with green thumbs, we have a gardening club where residents can nurture plants together.

Entertainment is also abundant at CERTUS at Waterford Lakes, with live dance or theater performances and live musical performances to be enjoyed by all. Our Live Well programs focus on promoting overall wellness among our residents.

Physical fitness is important, and we offer stretching classes, tai chi, and yoga or chair yoga for those who enjoy staying active.

Conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and theaters, CERTUS at Waterford Lakes ensures that our residents have easy access to essential services and entertainment options.

Overall, our assisted living community provides a welcoming and vibrant environment where seniors can live comfortably while receiving the care and support they need.

Nearby Places of Interest

This part of Orlando, Florida offers a variety of amenities and services that may be beneficial for senior living. There are several cafes, pharmacies, restaurants, and physicians in close proximity, making it convenient for accessing daily necessities and healthcare services. Additionally, there are theaters and places of worship nearby for entertainment and spiritual needs. The presence of parks allows for outdoor activities and relaxation in nature. Hospitals within a reasonable distance provide peace of mind in case of medical emergencies. Overall, this area offers a well-rounded community with easy access to essential resources for senior residents.

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (2.7 miles)
  • Starbucks (4 miles)
  • Panera Bread (6.8 miles)
  • Starbucks (8 miles)
  • Lineage Coffee Roasting (8.7 miles)

Physicians

  • Central Florida Pulmonary Group Pa (1.2 miles)
  • Legacy Family Medicine (1.7 miles)
  • East Orlando Medical Group (3.3 miles)
  • Physician Associates (5.3 miles)
  • First Choice Pediatrics (5.9 miles)
  • Growing Together Pediatrics (6.9 miles)
  • Bliss Healthcare Services (7.2 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (3.9 miles)

Restaurants

  • McDonald's (2.2 miles)
  • Chick-Fil-A (2.6 miles)
  • Chipotle Mexican Grill (3.3 miles)
  • Olive Garden (3.3 miles)
  • McDonald's (3.5 miles)
  • Chick-Fil-A (5.2 miles)
  • Del Taco (5.2 miles)

Theaters

  • Regal Waterford Lakes 4Dx & Imax (2.8 miles)
  • EPIC Theatres at Lee Vista (6.2 miles)

Places of Worship

  • Masjid Al-Malik (3.5 miles)
  • ISCF Masjid Al Rahman (4.2 miles)
  • St Luke's Lutheran Church (8.5 miles)

Transportation

  • Fox Rent A Car Orlando (5.8 miles)
  • Lyft Parking Lot (7.2 miles)
  • Airside 2 (7.5 miles)
  • Southwest Airlines Curb Side (7.9 miles)
  • APM to Gates 70-99 (7.9 miles)
  • Delta Sky Club, MCO (8 miles)
  • Airside 4 (Gates 70-99) (8 miles)

Parks

  • Moss Park Ridge Community Park (7 miles)
  • Blue Jacket Park (7.8 miles)

Hospitals

  • Orlando VA Medical Center (7 miles)
  • Winter Park Memorial Hospital (8 miles)
  • Orlando Regional Medical Center (9.1 miles)

Frequently Asked Questions

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