CERTUS at Waterford Lakes in Orlando, FL
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Information last verified:
11120 Lake Underhill Rd, Orlando, FL 32825
For more information about senior living options: (844) 490-3973
At CERTUS at Waterford Lakes, the monthly cost for a studio room stands at $6,350, which is notably higher than the average rates in both Orange County and Florida overall. In Orange County, the typical monthly expense for a studio is approximately $4,288, while across the state of Florida, it averages around $3,823. This pricing reflects CERTUS's commitment to providing premium services and amenities tailored to enhance residents' quality of life. While the cost may be higher than surrounding areas, many families find value in the unique features and supportive environment offered at this location.
| Floor plans | CERTUS at Waterford Lakes | Orange County | Florida |
|---|---|---|---|
| Studio | $6,350 | $4,288 | $3,823 |
Certus is an exceptional memory care community with compassionate, attentive staff. The staff at Certus are friendly, welcoming, and treat residents like family. Certus creates a warm, home-like atmosphere with engaged residents and a supportive community. The care at Certus is top-notch, with nurses and aides providing professional and kind attention. Nurse Katie and the nursing team go above and beyond for their residents. The facility is clean, bright, and welcoming, with a non-institutional feel. Certus focuses on safety and dignity, offering an environment designed specifically for memory care. Families report peace of mind knowing their loved ones are safe and well cared for at Certus. The dining program at Certus is well-regarded, with staff accommodating individual preferences. Certus Premier Memory Care Living at Waterford Lakes is described as light, airy, and highly engaging for residents. The activities program keeps residents busy and fosters joy, laughter, and meaningful engagement. Certus is consistently praised as a place where residents thrive and feel valued.
One reviewer describes the place as terrible, alleging staff abused the reviewer’s grandmother and stole her expensive ring. Another reviewer argues that large memory care facilities are unsafe for frail loved ones due to minimal staff and a bottom-line focus. A critic claims that Certus’ memory care unit within an assisted living facility is a back hallway warehouse—a place for loved ones to die. One reviewer states they would not recommend anyone consider having a loved one stay there. A reviewer criticizes the meals, noting that the quality has declined and is not nutritious or appealing. Another reviewer notes that access after 4 PM is too challenging.CERTUS at Waterford Lakes is best suited for families seeking a memory-care focused living environment where dementia care is the core mission, delivered in a warm, home-like setting. This campus excels for loved ones in mid to advanced stages of memory loss who need constant cues, safety oversight, and highly engaged programming. It is designed to feel less institutional and more like a community of caregivers who know residents by name and tailor daily life around meaningful activities, meals, and social connection. Those who want a true memory-care specialty, with a campus built around science-based approaches to cognition and behavior, will find a clear fit here.
Alternatives are worth considering for several profiles: anyone insisting on a broader assisted-living experience (not memory-care only), those seeking a more independent atmosphere, or families with tighter budgets might explore other ALFs or smaller memory-care houses that emphasize cost containment or different cultural fits. A few reviewers point to language barriers and limited English-speaking staff in some shifts, which can matter for families prioritizing language congruence. For seniors who are earlier in their memory journey and prefer substantial autonomy without the concentrated dementia-focused design, a non-memory-care community may be more appropriate. Finally, for those who need very intensive clinical oversight or a facility with a broader continuum of care beyond memory care, it is prudent to compare settings with longer established nursing capabilities or hospital partnerships.
The strongest positives, the consistently caring staff, the home-like atmosphere, rigorous family communication, and the safety-forward design, more than compensate for the usual concerns families encounter when choosing memory care. Reviewers repeatedly describe staff as genuinely compassionate, patient, and attentive, treating residents like family and learning each person’s preferences, routines, and history. The environment reinforces dignity and meaning: large, open spaces, accessible pathways on one level, well-lit common areas, and a programming slate that includes music, arts, outings, and daily engagement. When a loved one’s mood improves, appetite sparks, or anxiety eases because of structured activities and predictable schedules, those benefits tend to justify the higher investment and the time required to participate in daily programs. The facility’s emphasis on ongoing communication, with families, visiting physicians, and pharmacists, creates a transparent care loop that further mitigates risk and builds confidence.
Yet the memory-care landscape is not devoid of red flags to consider. A singular, highly negative review alleging abuse and theft cannot be ignored and demands rigorous due diligence: prospective families should insist on seeing incident reporting, speaking with leadership, and requesting direct, current references from families who have recent, firsthand experiences. Other concerns appear more easily addressed, such as occasional language gaps among staff and reports that after-hours access can be challenging. Pricing also emerges as a practical barrier; the high caliber of care is not inexpensive, and families should quantify long-term affordability, explore what is included in the rate (care plans, medications management, activities, transportation), and weigh those costs against the potential savings from reduced hospitalizations or emergency care due to proactive dementia management.
The pros offset the cons through a coherent, family-centered care model that prioritizes safety, dignity, and daily meaning. The memory-care design, no stairs, floor plans oriented to wandering prevention, sensors and monitoring, and a resident-centric rhythm, works in concert with a staff team that shows up consistently, communicates openly, and coordinates with medical providers to preempt crises. In practical terms, this means fewer hospitalizations, more stable routines, and a residence where residents can be engaged throughout the day. For families watching a loved one slip into agitation or withdrawal, Certus often reverses that trajectory through timely interventions, consistent supervision, and activities that align with each resident’s cognitive strengths. Even critics note the facility’s cleanliness, comfort, and the palpable warmth of caregivers; the strongest caution, one troubling incident, serves as a reminder to verify governance and accountability upfront.
For families weighing the choice, a focused decision framework helps: schedule a firsthand tour and request to observe a typical day in the memory-care unit; meet the wellness director and at least a couple of frontline caregivers; review a current resident’s care plan and dietary preferences; probe how staff-to-resident ratios shift across day and night; and ask for a transparent outline of costs, routine medical coordination, and how emergencies are handled. Given the hurricane-readiness details surfaced in one account, it’s reasonable to expect solid disaster planning, generator reliability, and a clear protocol for emergencies. If these confirmations align with priorities, home-like atmosphere, attentive staff, proactive family involvement, and evidence-based memory-care routines, Certus stands out as a premier option in the Orlando area.
In sum, Certus at Waterford Lakes represents a strong, often exemplary choice for families who require a dedicated memory-care home where residents are cherished, engaged, and safeguarded. The setting is purpose-built for dementia care, and the care team’s commitment shines through in routine, consistent caregiving, and open family partnerships. Those who prioritize a truly specialized memory-care environment, value transparent communication, and can invest in a high-quality service will find the benefits far outweigh the drawbacks. For families seeking less of a dementia-centric model, or seeking to minimize costs, it makes sense to explore alternatives that emphasize more independent living, broader medical capabilities, or lower price points before finalizing a decision. Ultimately, a candid, in-person evaluation will reveal whether Certus is the best fit for a given loved one’s needs and the family’s expectations.
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (8 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion. Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being. Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.CERTUS at Waterford Lakes is an assisted living community located in Orlando, FL. Our community offers a range of amenities to enhance the comfort and convenience of our residents. We provide various activities on-site, ensuring that there is never a dull moment for our residents. The air-conditioning in all units ensures that our residents can enjoy a comfortable living environment regardless of the weather outside. Additionally, we have bath tubs available for relaxation and comfort.
At CERTUS at Waterford Lakes, we prioritize the well-being and care of our residents. Our dedicated staff includes a beautician on-site to provide grooming and salon services. Our ground floor units make it easy for residents with mobility issues to move around freely. Indoor and outdoor common areas are available for socializing and enjoying the natural surroundings.
We also offer respite or short term stays for those who require temporary care support. Wheelchair accessible showers are available to ensure ease and safety during bathing.
Our community provides high acuity care services for individuals with complex medical needs. Incontinence care is provided to promote comfort and dignity for our residents. Medication management is also offered to ensure that medications are taken correctly and on time.
Dining at CERTUS at Waterford Lakes is a delightful experience. Meals are provided in a restaurant-style dining setting, offering nutritious and delicious options. Special dining programs cater to specific dietary needs or preferences.
Engaging in meaningful activities is important for the well-being of our residents, which is why we offer a diverse range of activities. Our brain fitness programs stimulate cognitive abilities, while cooking classes encourage creativity in the kitchen.
Day trips and outings allow our residents to explore new places and create lasting memories. Educational speakers provide opportunities for lifelong learning right within our community. For those with green thumbs, we have a gardening club where residents can nurture plants together.
Entertainment is also abundant at CERTUS at Waterford Lakes, with live dance or theater performances and live musical performances to be enjoyed by all. Our Live Well programs focus on promoting overall wellness among our residents.
Physical fitness is important, and we offer stretching classes, tai chi, and yoga or chair yoga for those who enjoy staying active.
Conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and theaters, CERTUS at Waterford Lakes ensures that our residents have easy access to essential services and entertainment options.
Overall, our assisted living community provides a welcoming and vibrant environment where seniors can live comfortably while receiving the care and support they need.
This part of Orlando, Florida offers a variety of amenities and services that may be beneficial for senior living. There are several cafes, pharmacies, restaurants, and physicians in close proximity, making it convenient for accessing daily necessities and healthcare services. Additionally, there are theaters and places of worship nearby for entertainment and spiritual needs. The presence of parks allows for outdoor activities and relaxation in nature. Hospitals within a reasonable distance provide peace of mind in case of medical emergencies. Overall, this area offers a well-rounded community with easy access to essential resources for senior residents.
At CERTUS at Waterford Lakes, the monthly cost for a studio room stands at $6,350, which is notably higher than the average rates in both Orange County and Florida overall. In Orange County, the typical monthly expense for a studio is approximately $4,288, while across the state of Florida, it averages around $3,823. This pricing reflects CERTUS's commitment to providing premium services and amenities tailored to enhance residents' quality of life. While the cost may be higher than surrounding areas, many families find value in the unique features and supportive environment offered at this location.
CERTUS at Waterford Lakes offers Studio apartments.
CERTUS at Waterford Lakes is located at 11120 Lake Underhill Rd, Orlando, FL 32825 in Orange County, Florida
CERTUS at Waterford Lakes offers comprehensive memory care services that are enhanced by several key features designed to support residents with dementia and Alzheimer's disease. Medication management ensures that individuals receive the correct medications at the right times, which is crucial for maintaining cognitive function and overall health. Incontinence care provides residents with dignity and comfort, addressing a common challenge in advanced stages of dementia while allowing them to focus on engaging in daily activities rather than discomfort or embarrassment. The brain fitness programs are tailored to stimulate cognitive abilities through various therapeutic activities, fostering mental engagement and potentially slowing the progression of memory-related conditions. Each of these features works synergistically to create a supportive environment that prioritizes both the physical and emotional well-being of residents, promoting a higher quality of life.
CERTUS at Waterford Lakes on seniors.fyi includes 15 photos including images showing interior, bedroom, floor plan, bathroom, decor, entrance, seating area, fitness, and more.
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Interior
Decor
Building
Bedroom
Dining
Entrance
Floor Plan
Outdoor
Bathroom
Exercise Equipment
Gym
