CERTUS at Waterford Lakes

Pros

• The facility is described as clean, well-maintained, and pleasant-smelling, providing a safe environment for residents.
• Staff members are consistently praised for their caring attitudes and have developed strong relationships with the residents.
• The medical care is organized and efficient, with staff being knowledgeable and responsive to both resident and family needs.
• A wide variety of engaging activities are offered, and efforts are made to encourage participation among all residents.
• Many reviewers highlight the positive dining experience, noting that meals are tasty and dietary preferences are accommodated.
• The facilities are noted for their home-like atmosphere, with thoughtful designs that enhance comfort and safety for memory care residents.
• Open communication between staff and families is emphasized as a key factor in providing quality care.
• Several reviewers express confidence in the training of staff to handle memory issues with empathy and expertise.

Cons

• The diet has been a slight issue, as it depends on residents' preferences, and the chef struggles to accommodate all requests effectively.
• The pricing is considered very high and difficult for most people to afford, making it challenging to spend their life savings for care.
• A recommendation was given against considering the facility for loved ones, indicating dissatisfaction or concern.
• There is a suggestion that they need to increase the staff-to-resident ratio, implying potential understaffing issues.
• Some residents may not want to participate in activities, which could indicate a lack of engagement despite staff efforts.
• Although communication lines are open, there might still be lingering concerns about addressing all family and resident needs adequately.

Review

Located in Waterford Lakes, CERTUS Premier Memory Care Living has garnered overwhelmingly positive reviews from families who have entrusted their loved ones to the facility’s care. Many reviewers highlight the cleanliness and inviting atmosphere of the establishment, noting that it doesn’t resemble a typical institutional environment. Instead, visitors often describe it as warm and family-oriented, which can be a crucial factor for families searching for a memory care solution. The facility is well-maintained and smells pleasant, creating a home-like ambiance that reassures both residents and their families.

The staff at CERTUS stands out as one of its most commendable features. Reviewers consistently mention the caring nature of the employees, whose dedication to resident well-being creates a familial bond between them and the clients. This supportive environment fosters open lines of communication, ensuring that families can easily address any concerns related to medical care, activities, or dietary preferences. One reviewer particularly emphasized that after working in nursing for 48 years, they are quite discerning about quality care—but they feel confident in recommending CERTUS without hesitation due to the thoroughness and compassion exhibited by the staff.

Medical care appears to be another strong suit for CERTUS. The facility coordinates all medical visits onsite, removing the burden of transportation for residents while ensuring seamless access to healthcare services. Families appreciate this aspect immensely since it guarantees timely attention without disrupting daily routines. Moreover, there were mentions of an innovative approach when switching pharmacies after realizing cost efficiencies; this adaptability demonstrates how CERTUS prioritizes both quality care and financial considerations for its residents.

Dining experiences at CERTUS are generally well-received among reviewers as well. Meals are described as tasty with plenty of choices available to accommodate various dietary preferences—something especially important considering some residents may struggle with utensil use or have specific likes and dislikes. The chef's reputation is noteworthy; having experience from Disneyworld adds a touch of excellence to meal preparation that residents enjoy.

Activities within the community also receive praise but come with the acknowledgment that not every resident participates fully. Nevertheless, staff members work diligently to engage those who might be hesitant or reluctant—creating opportunities tailored to individual interests that promote social interaction and cognitive stimulation. The sheer variety of options available ensures that there’s something suited for everyone—a feature appreciated by both residents and visiting family members alike.

Despite high praise overall, some reviewers expressed concern regarding pricing at CERTUS; many felt it was steep compared to other options in their area—even while acknowledging the high level of care provided in return. While this presents challenges for families managing long-term costs associated with memory care facilities, those who choose CERTUS seem convinced that the value received justifies the expense given their loved one’s safety and happiness.

In conclusion, many families express deep satisfaction with their experiences at CERTUS Premier Memory Care Living in Waterford Lakes. The combination of dedicated staff members committed to fostering an environment filled with warmth and respect makes it stand out among similar facilities—their ability to adapt services based on individual needs further contributes positively towards achieving better outcomes for all residents involved. As these personal testimonies demonstrate repeatedly throughout various accounts shared online; Certus emerges not merely as a place providing necessary assistance but instead transforms into an integral part of each family unit navigating precious moments together during times filled with uncertainty surrounding dementia-related conditions.

This part of Orlando, Florida offers a variety of amenities and services that may be beneficial for senior living. There are several cafes, pharmacies, restaurants, and physicians in close proximity, making it convenient for accessing daily necessities and healthcare services. Additionally, there are theaters and places of worship nearby for entertainment and spiritual needs. The presence of parks allows for outdoor activities and relaxation in nature. Hospitals within a reasonable distance provide peace of mind in case of medical emergencies. Overall, this area offers a well-rounded community with easy access to essential resources for senior residents.

Cafes

• Starbucks (1.1 miles)
• Starbucks (2.7 miles)
• Starbucks (4 miles)
• Panera Bread (6.8 miles)
• Starbucks (8 miles)
• Lineage Coffee Roasting (8.7 miles)

Physicians

• Central Florida Pulmonary Group Pa (1.2 miles)
• Legacy Family Medicine (1.7 miles)
• East Orlando Medical Group (3.3 miles)
• Physician Associates (5.3 miles)
• First Choice Pediatrics (5.9 miles)
• Growing Together Pediatrics (6.9 miles)
• Bliss Healthcare Services (7.2 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (3.9 miles)

Restaurants

• McDonald's (2.2 miles)
• Chick-Fil-A (2.6 miles)
• Chipotle Mexican Grill (3.3 miles)
• Olive Garden (3.3 miles)
• McDonald's (3.5 miles)
• Chick-Fil-A (5.2 miles)
• Del Taco (5.2 miles)

Theaters

• Regal Waterford Lakes 4Dx & Imax (2.8 miles)
• EPIC Theatres at Lee Vista (6.2 miles)

Places of Worship

• Masjid Al-Malik (3.5 miles)
• ISCF Masjid Al Rahman (4.2 miles)
• St Luke's Lutheran Church (8.5 miles)

Transportation

• Fox Rent A Car Orlando (5.8 miles)
• Lyft Parking Lot (7.2 miles)
• Airside 2 (7.5 miles)
• Southwest Airlines Curb Side (7.9 miles)
• APM to Gates 70-99 (7.9 miles)
• Delta Sky Club, MCO (8 miles)
• Airside 4 (Gates 70-99) (8 miles)

Parks

• Moss Park Ridge Community Park (7 miles)
• Blue Jacket Park (7.8 miles)

Hospitals

• Orlando VA Medical Center (7 miles)
• Winter Park Memorial Hospital (8 miles)
• Orlando Regional Medical Center (9.1 miles)