Encore at Avalon Park in Orlando, FL
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13798 Cygnus Drive, Orlando, FL 32828
For more information about senior living options: (844) 490-3973
Encore at Avalon Park presents a diverse range of accommodation options that vary in cost compared to both Orange County and the broader state of Florida. For instance, a semi-private room at Encore is priced at $3,900 per month, which significantly exceeds the county average of $3,041 and the state average of $3,009. Similarly, studio apartments are available for $4,800 - higher than both local ($4,288) and state averages ($3,823). Those seeking more space can consider the one-bedroom units at Encore priced at $5,200; this is notably above Orange County's average of $3,903 and the state's rate of $3,864. Lastly, for two-bedroom accommodations, Encore's monthly fee stands at $5,500 compared to the county's average of $4,577 and Florida's statewide figure of $4,711. Overall, while Encore at Avalon Park offers a premium living experience with its various room types and amenities, it does come with costs that are generally higher than those found locally or within the state.
| Floor plans | Encore at Avalon Park | Orange County | Florida |
|---|---|---|---|
| Semi-Private | $3,900 | $3,041 | $3,009 |
| Studio | $4,800 | $4,288 | $3,823 |
| 1 Bedroom | $5,200 | $3,903 | $3,864 |
| 2 Bedrooms | $5,500 | $4,577 | $4,711 |
Melissa Russell is described as an angel to the family, with unmatched attention to detail, responsiveness, and compassion. Encore's staff are praised as warm, welcoming, and genuinely caring, making residents feel at home. Simone Rivera is repeatedly called a true professional and a blessing, going above and beyond to help families and residents. The caregivers and nurses are described as exceptional, providing around-the-clock patience, compassion, and warmth. Andre, the Activities Director, is noted for his patience and for keeping the dad engaged with a full calendar of events. The food is described as good and tailored to each resident's needs. The facility is described as clean, beautifully maintained, and organized in a home-like neighborhood concept. The location is considered convenient, with easy access to shops, restaurants, and other amenities. The Music and Memory program is described as phenomenal and beneficial to residents. The Encore team is consistently described as friendly, professional, and attentive, giving families peace of mind.
The head nurse is extremely difficult to reach and rarely responds to messages. The lack of communication is unacceptable, and the head nurse should be replaced. Families felt trusting Encore with a loved one was a mistake due to turnover and declining care. The atmosphere among staff is stressed and morale is low, impacting resident care. There is frequent staff turnover, with long-time caregivers leaving and care suffering as a result. Some reviews describe the facility as more like a nursing home or mental hospital than assisted living. Families were not helped with moves to memory care, often required to hire their own moving help. Promises and requested services were denied or ignored, with families blamed for paperwork delays. There were financial issues, including a sudden $10,000 withdrawal from a family's account and unclear billing.Encore at Avalon Park is best suited for families seeking an upscale, memory-care-forward environment in Orlando that treats residents as part of a close-knit community. The campus-style layout, broken into smaller neighborhoods, makes daily life feel less institutional and more homelike. It is especially well matched for families who need memory care with robust programming, frequent engagement, and a team that appears to invest in individual residents. The community's proximity to Avalon Park shops and services is a practical plus for arranging outings or quick errands, and the option to accept Medicaid for memory care broadens access for those with tighter budgets. In short, this is a strong fit for families prioritizing compassionate care, structured activity, and a sense of belonging in a polished setting.
Those weighing alternatives should consider two caveats. First, if administrative consistency and transparent, timely communication are nonnegotiable, some reviews signal red flags. A pattern of staff turnover and difficulty obtaining updates from leadership has appeared in multiple accounts, including concerns about how changes in nursing leadership were managed and whether families were kept fully informed. Second, while the facility is aesthetically impressive and modern, several families report sticker shock related to price, and others note that room sizes and the overall pace of care can feel restrictive for some residents. For families seeking a lower-cost option or a more intimate, low-key feel, other communities may deliver a softer fit.
The main pros - strong caregiving, meaningful activity, and a warm, engaged staff - often offset the most salient cons when the care plan is clear and well coordinated. Residents benefit from a dedicated memory-care team, hands-on CNAs, and nurses who appear attuned to individual needs. The activity calendar is robust, with programs like Music and Memory that reconnect residents to their pasts, daily outings, and ongoing socials such as Friday gatherings. The dining experience and kitchen staff frequently earn praise for quality and customization, and the neighborhood design supports familiar routines in smaller, manageable settings. These strengths are most compelling for families seeking high-touch care and a vibrant social life for a loved one with memory impairment.
However, the negatives cannot be ignored as the overall backdrop for decision-making. Reports of extended turnover among directors and nursing staff raise questions about continuity of care and the ability to sustain consistent care plans over time. Some reviewers describe delays in communication and partial or delayed updates during critical health changes, which undercuts trust during challenging moments. There are also isolated but troubling anecdotes involving disputes over a resident's financial arrangements, and a few families recount experiences where move-in or transition support was insufficient. Finally, price sensitivity remains a reality, with some families feeling the cost premium is steep relative to the perceived gains in care and atmosphere.
From a practical standpoint, families evaluating Encore should prioritize concrete, written assurances: a current, residency-specific care plan; RN coverage levels and CNA-to-resident ratios across shifts; a documented process for routine family updates; and a transparent, itemized fee schedule with any Medicaid interactions clearly explained. Meeting with the Director of Nursing, the Memory Care director, and the Admissions team early in the process is essential to gauge not just the facility's capabilities, but the likelihood of stable leadership and dependable follow-through on promises. A trial period, respite option, or a detailed transition plan can help verify that the dream of a warm, engaged, memory-friendly environment aligns with day-to-day realities.
Ultimately, Encore at Avalon Park stands out as a compelling choice for families who value an upscale, community-first approach to memory care, supported by active programming and attentive staff. It is less well suited for those who fear turnover, require unwavering real-time communication, or need a more economical option. For the right family - one willing to ask pointed questions, insist on clarity, and monitor the care plan closely - Encore can deliver peace of mind, a sense of home for a loved one, and meaningful days filled with purpose and connection.
110 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Encore at Avalon Park is an assisted living community located in Orlando, FL. This community offers studio apartments as housing options for its residents. The community provides various types of care, including day program, memory care, and respite care.
Residents at Encore at Avalon Park can enjoy a range of amenities to enhance their quality of life. These amenities include air-conditioning for comfort, a beauty salon for personal grooming, and cable or satellite TV for entertainment. Community operated transportation is available for residents to conveniently travel to nearby destinations. A computer center is provided for residents to access technology and stay connected. Devotional services off-site are offered to cater to the spiritual needs of residents. A dining room is available where residents can enjoy restaurant-style meals.
The community also features several recreational spaces and facilities. A fitness room is provided for residents who wish to engage in physical activities. A gaming room offers opportunities for socializing and relaxation. Residents can also spend time in the garden or indoor common areas. A small library is available for residents who enjoy reading.
Encore at Avalon Park provides various care services to ensure the well-being of its residents. There is a 24-hour call system in place to address any emergencies or concerns. The community offers 24-hour supervision, along with assistance with activities of daily living such as bathing and dressing. Staff members are trained to provide ambulatory care and transfers assistance if needed. Special dietary restrictions, including diabetes diet, are accommodated by the community's meal preparation and service. Medication management services are provided to ensure that residents take their medications on time.
Residents have access to an array of activities organized by the community as well as concierge services to cater to their needs and preferences. Fitness programs are offered to promote physical wellness, while planned day trips provide opportunities for exploration and recreation outside the community premises. Resident-run activities allow individuals to actively participate in their chosen hobbies or interests.
Encore at Avalon Park is conveniently located near cafes, pharmacies, physicians, restaurants, and theaters. This ensures that residents have easy access to essential amenities and services in the surrounding area.
Overall, Encore at Avalon Park provides a comfortable and supportive environment for seniors needing assisted living services. With its range of amenities, care services, and proximity to various facilities, this community offers residents a vibrant and fulfilling lifestyle.
This part of Orlando, Florida offers convenient access to essential amenities such as pharmacies, restaurants, cafes, physicians, places of worship, parks, transportation options, and hospitals. With multiple Walgreens and CVS Pharmacy locations nearby, easy access to healthcare services is readily available. The area also features a variety of dining options including fast food chains like McDonald's and Chick-Fil-A as well as sit-down restaurants like Olive Garden and Chipotle Mexican Grill. In addition, there are several Starbucks locations for coffee lovers. For recreational activities, residents can visit nearby theaters or parks such as Moss Park Ridge Community Park. The proximity to medical facilities like Orlando VA Medical Center and Winter Park Memorial Hospital ensures quality healthcare services are easily accessible. Overall, this area offers a convenient and well-rounded lifestyle for seniors looking to settle down in a vibrant community.
Encore at Avalon Park presents a diverse range of accommodation options that vary in cost compared to both Orange County and the broader state of Florida. For instance, a semi-private room at Encore is priced at $3,900 per month, which significantly exceeds the county average of $3,041 and the state average of $3,009. Similarly, studio apartments are available for $4,800 - higher than both local ($4,288) and state averages ($3,823). Those seeking more space can consider the one-bedroom units at Encore priced at $5,200; this is notably above Orange County's average of $3,903 and the state's rate of $3,864. Lastly, for two-bedroom accommodations, Encore's monthly fee stands at $5,500 compared to the county's average of $4,577 and Florida's statewide figure of $4,711. Overall, while Encore at Avalon Park offers a premium living experience with its various room types and amenities, it does come with costs that are generally higher than those found locally or within the state.
Encore at Avalon Park offers 1-bedroom apartments and Studio apartments.
Encore at Avalon Park is located at 13798 Cygnus Drive, Orlando, FL 32828 in Orange County, Florida
Encore at Avalon Park's comprehensive features are designed to create a supportive environment for residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. Continuous 24-hour supervision ensures that residents are safe and secure, allowing caregivers to promptly address any needs or concerns. Assistance with activities of daily living, such as bathing and dressing, promotes dignity and comfort while helping residents maintain their routines. Careful meal preparation and service not only meet nutritional requirements but also foster social interaction during mealtimes. Medication management addresses important health needs in a structured manner, reducing the potential for confusion or missed doses. Furthermore, a dedicated mental wellness program offers engaging activities that stimulate cognitive function and emotional well-being, providing meaningful interactions tailored to individual abilities. Collectively, these features create a nurturing atmosphere that supports both physical care and emotional fulfillment for residents facing the challenges of memory loss.
Encore at Avalon Park on seniors.fyi includes 173 photos including images showing interior, dining, outdoors, wheelchair, outdoor, art, painting, theater, and more.
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Interior
Outdoors
Decor
Living Room
Architecture
Bedroom
Windows
Dining
Kitchen
Garden
Artwork
Seating Area
Outdoor
Patio
