A Great Life Services, Inc in Orlando, FL

Pros

• Jonathan Rodriguez is highly recommended.
• Rosa Palma is amazing.
• The staff is attentive and courteous from the moment you arrive.
• Rosa Palma is an excellent, professional, and responsible therapist.
• The initial consultation was extremely informative.
• Jessmary is very kind, compassionate, and helpful.
• Jessmary Echeverria is always available to talk through any problem and provides a positive perspective.
• The therapists are highly trained.
• Glendalie is an excellent, kind, patient, and considerate professional.
• Yalitza is a great PSR; she is a sweet, understanding, and caring mentor.
• Ivelisse Nieves provides excellent service and helps clients face challenges and reach goals.
• Maria Montalvo is an excellent professional with many years of experience.
• Brenda is a wonderful therapist who has helped families.

Cons

• They felt ignored after their father's death when the counselor failed to follow up for weeks.
• They argued that canceling services for their minor children without a proper transition treated their daughters' mental health as a money maker.
• They described the receptionist and scheduling staff as having poor customer service, making it hard to secure appointments.
• They reported that their children were misdiagnosed and that multiple therapists left, leaving them without consistent care.
• They criticized the office as unorganized with zero communication, including a claim of favoritism toward clients based on religion or language.
• They noted a lack of communication when a counselor quit, with no timely information or replacement offered.
• They described the management as unprofessional, including purported threats of harassment charges for asking questions.
• They called the experience terrible and not worth their time or money.

Review

This community is best suited for families seeking focused, clinician-led mental health support for children and teens in a warm, family-oriented setting. The strongest value comes from highly skilled therapists who connect with young clients and invite parents into the process. Families repeatedly highlight therapists who engage with kids in meaningful, age-appropriate ways, and who provide practical tools that families can use at home. Flexible scheduling and a welcoming intake environment help smooth the path from first contact to ongoing treatment, making it a viable option for households that want visible progress and active parental participation as part of the care plan.

Those who should consider alternatives are families where reliability of service and consistency of who their child sees are non-negotiable. The reviews paint a clear pattern of counselor turnover and uneven administrative communication that can derail progress when a child's provider changes without clear transition steps. Several accounts describe counselors leaving mid-care, abrupt changes in staff, and a front-office culture that at times fails to follow up or adequately inform families about changes. For families with autistic or highly time-sensitive needs, or for those who must rely on steady, uninterrupted care, it's prudent to compare other providers that emphasize continuity and disciplined case management.

The strong clinical advantages here - especially the rapport-building, parent-inclusive sessions, and demonstrated positive impact on family dynamics - often offset the weaker administrative threads. When a trusted therapist remains engaged, families report transformative outcomes: children become more engaged, behavioral patterns shift, and parents gain practical strategies for supporting change at home. Names that recur with praise - Rosa Palma, Jessmary, Maria Montalvo, Ivonne Gutierrez, and others - underscore a core competency in relating to youth and guiding families through challenging moments. In these cases, the benefits of consistent, skilled therapy can substantially blunt the impact of occasional scheduling or communication hiccups.

Yet the cons are real and can be significant. Counselor turnover disrupts momentum, occasionally leaving families to restart with a new provider who may not know the child's history or the family's goals. Administrative missteps - missed communications about new counselors, delayed or unclear appointment updates, and perceived uneven treatment by staff - erode trust and can make the process feel inefficient. A few reviews also raise concerns about misdiagnoses or dissatisfaction with how cases are managed, and one account hints at perceived bias tied to language or religious background. These patterns matter because they color the willingness to invest emotionally and financially in long-term therapy.

Practically, families weighing this option should enter with a clear plan: request a stable primary therapist and a formal continuity guarantee, and insist on a documented transition protocol if turnover occurs. Ask for real-time updates about any change in staff and a designated point person for scheduling questions. Confirm the ability to involve parents in sessions and the approach to progress updates and goals, as many families value this collaboration. Inquire about a robust intake and care-coordination process, and verify that language preferences and cultural considerations align with the team you'll work with. A candid intake may reveal how well the center's strengths align with a child's specific needs.

In the end, A Great Life Services delivers standout clinical care for families who can tolerate occasional administrative friction in exchange for access to highly capable therapists and a family-centered approach. For households whose priority is unwavering counselor continuity, or whose timelines rely on seamless scheduling and clear, proactive communication, it is wise to explore alternatives and secure a written commitment before committing long term. When the right therapist is in place and the administrative team operates with reliability, this community can be a catalyst for meaningful, lasting improvement in a child's mental health and the family's collective well-being.

This area of Orlando, Florida offers a convenient location with various amenities nearby. You will find multiple pharmacies, cafes, restaurants, theaters, physicians' offices, places of worship, parks, and hospitals within a few miles. This neighborhood provides easy access to essential services and entertainment options. Additionally, transportation options are available for travel needs. The presence of healthcare facilities and places of worship caters to the well-being and spiritual needs of seniors. Overall, this area is bustling with activity and provides a comfortable living environment for older individuals looking for convenience and accessibility in their daily lives.

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Winn-Dixie (1.3 miles)
• Walgreens (2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (2.7 miles)
• Starbucks (5.6 miles)
• Panera Bread (10.6 miles)
• Lineage Coffee Roasting (12.3 miles)
• Starbucks (12.4 miles)

Restaurants

• McDonald's (2.2 miles)
• McDonald's (2.5 miles)
• Olive Garden (2.6 miles)
• Chick-Fil-A (2.6 miles)
• Chipotle Mexican Grill (3.3 miles)
• McDonald's (4 miles)
• Del Taco (4 miles)

Theaters

• Regal Waterford Lakes 4Dx & Imax (2.3 miles)
• EPIC Theatres at Lee Vista (10.8 miles)

Physicians

• Legacy Family Medicine (3.4 miles)
• Central Florida Pulmonary Group Pa (4.1 miles)
• Physician Associates (5.7 miles)
• East Orlando Medical Group (7.1 miles)
• Oviedo Family Medicine (8.2 miles)
• First Choice Pediatrics (9 miles)
• Central Florida Breast Center, PA (10.2 miles)

Places of Worship

• Masjid Al-Malik (3.9 miles)
• ISCF Masjid Al Rahman (7.3 miles)
• St Luke's Lutheran Church (7.3 miles)

Parks

• Shane Kelly Park (8.3 miles)
• Moss Park Ridge Community Park (9.6 miles)
• Blue Jacket Park (10.8 miles)

Hospitals

• Orlando VA Medical Center (9.8 miles)
• Winter Park Memorial Hospital (10.3 miles)

Transportation

• Fox Rent A Car Orlando (10.4 miles)
• Lyft Parking Lot (11.8 miles)
• Airside 2 (11.9 miles)
• Delta Sky Club, MCO (12.3 miles)
• Southwest Airlines Curb Side (12.3 miles)
• Airside 4 (Gates 70-99) (12.3 miles)
• APM to Gates 70-99 (12.3 miles)