Benton House of Oviedo

Pros

• Benton House is always clean and well maintained, providing a pleasant environment for residents and families.
• Staff members are consistently helpful, attentive, and caring towards the residents.
• Residents enjoy a variety of activities, including bingo, therapy dogs, and entertainment during happy hours.
• The facility actively seeks resident feedback through monthly meetings with the chef and activities director to enhance their offerings.
• Families appreciate the effective COVID-19 policies in place that allow for safe visitation while minimizing risks to residents.
• The community is praised for its warm atmosphere and the friendliness of both staff and residents, contributing to a positive experience for families looking for care options.
• Benton House has impressed families with its commitment to maintaining high standards of cleanliness and engagement activities that enrich residents' lives.
• The facility's newness adds to its appeal, with well-maintained private rooms that provide comfort to residents.

Cons

• The management at Benton House of Oviedo has been poor and unresponsive, requiring constant follow-up from families.
• There is a lack of staff available to adequately care for residents, leading to concerns about oversight and safety.
• The activities provided for residents are insufficient, leaving many without engaging options.
• A loved one experienced multiple falls due to inadequate supervision in the Memory Care unit.
• The overall experience does not justify the high cost of care received at Benton House.
• Staffing turnover has been a significant issue affecting the quality of care and consistency for residents.
• Despite some positive aspects, there are substantial concerns regarding management's effectiveness and responsiveness.

Review

Benton House of Oviedo has garnered a mixed set of reviews from families seeking care for their loved ones, reflecting various experiences regarding the facility's management, cleanliness, staff attentiveness, and the activities offered to residents. Many reviewers emphasized the cleanliness and maintenance of the facility as standout features. One family highlighted that the overall environment was always clean and well-kept, which contributed significantly to their positive experience. The staff at Benton House consistently received praise for being friendly and helpful, creating a welcoming atmosphere where residents felt cared for by attentive individuals devoted to their needs.

However, not all feedback has been positive. Some reviewers voiced serious concerns about management issues affecting quality of care. One reviewer reported multiple incidents involving their loved one falling during their stay due to inadequate staff supervision in Memory Care. Disturbingly, they recounted that their loved one fell four times within just one week before passing from a brain bleed—a tragic outcome that underscored fears about safety protocols within the facility. This particular account illuminated how poor management oversight could lead to significant distress for both residents and families alike.

Despite these troubling incidents reported by some families, others found solace in the nursing care provided at Benton House. A reviewer expressed satisfaction with the attentiveness displayed by nursing staff towards their mother, noting effective communication as a strong point in her care experience. While acknowledging that staffing issues were common across many facilities during challenging times, they maintained a generally positive view about how staff managed resident needs despite those challenges.

Additionally, several favorable reviews shed light on the vibrant activities available at Benton House. Families appreciated thoughtful programming designed to engage residents and stimulate social interaction among them. Activities such as bingo games, visits from therapy dogs once a week, and even unique events like having Shetland ponies visit for residents to interact with created joyful moments in daily routines. Regular happy hours with entertainment and monthly meetings between chefs and activity directors also demonstrated an eagerness among the staff to create enjoyable experiences shaped by resident preferences.

Moreover, families commended Benton's proactive approach concerning COVID-19 policies that emphasized safety without sacrificing resident visitation rights. One caregiver noted how rigorous testing procedures limited contamination risks while ensuring that family members could continue visiting loved ones throughout challenges posed by the pandemic. By maintaining strict protocols against cross-contamination yet allowing open access under specific conditions—in contrast to complete lockdown measures adopted elsewhere—Benton House was recognized for balancing health safety with emotional connection.

While some families expressed concern over costs associated with services at Benton House—highlighting it as "more than we wanted to spend"—the general consensus remained centered around tailored resident experiences largely shaped through interactions among caring staff members dedicated to maintaining high standards in living conditions and community spirit. Ultimately, those searching for suitable assisted living arrangements must weigh these varied perspectives carefully when considering sending their loved ones into this community but can find reassurance in certain aspects evidenced through positively-rated accounts from satisfied families who would recommend Benton House of Oviedo wholeheartedly based on favorable experiences encountered thus far.

This part of Oviedo, Florida, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies such as Walgreens and CVS nearby, accessing medications and healthcare services is easily manageable. Additionally, there are numerous parks for leisurely walks and outdoor activities, as well as a selection of restaurants to enjoy dining out. Places of worship like St Luke's Lutheran Church cater to spiritual needs, while various physicians and healthcare facilities provide accessible medical care. For socializing and relaxation, there are cafes like Starbucks within a short distance. The area also boasts proximity to theaters for entertainment options, along with transportation hubs like Orlando Sanford International Airport for easy travel access. In case of emergencies or medical needs, hospitals like Winter Park Memorial Hospital are within reach. Overall, this neighborhood offers a well-rounded environment with convenience and essential services for comfortable senior living.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (5.5 miles)
• Walgreens (6.2 miles)

Parks

• Shane Kelly Park (1.8 miles)
• Sunland Park (10 miles)
• Blue Jacket Park (11.9 miles)
• Fort Mellon Park (12.3 miles)

Restaurants

• The Townhouse Restaurant (2.9 miles)
• McDonald's (4.6 miles)
• Del Taco (4.8 miles)
• Chick-Fil-A (5.3 miles)
• McDonald's (6.4 miles)
• Olive Garden (6.6 miles)
• Chipotle Mexican Grill (6.7 miles)

Places of Worship

• St Luke's Lutheran Church (4 miles)
• Masjid Al-Malik (6.6 miles)
• ISCF Masjid Al Rahman (9.8 miles)

Physicians

• Oviedo Family Medicine (4.8 miles)
• Physician Associates (6.3 miles)
• Legacy Family Medicine (8.1 miles)
• Central Florida Pulmonary Group Pa (8.8 miles)
• Central Florida Family Health Center (10 miles)
• Central Florida Breast Center, PA (10.3 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (10.4 miles)

Cafes

• Starbucks (6.2 miles)
• Starbucks (7.1 miles)
• Starbucks (10.9 miles)

Theaters

• Regal Waterford Lakes 4Dx & Imax (7.1 miles)
• Regal Winter Park Village & RPX (12.5 miles)

Transportation

• Orlando Sanford International Airport (9.6 miles)
• Deltona Executive Airport (9.8 miles)
• Altamonte Springs SunRail Station (11.7 miles)

Hospitals

• Winter Park Memorial Hospital (10.5 miles)
• Orlando VA Medical Center (10.8 miles)
• Florida Hospital Altamonte (12.4 miles)