San Jose Gardens Alzheimer’s Special Care Center in Jacksonville, FL

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  • Interior

    A modern lobby with a reception desk, seating area, and decorative elements.
  • Decor

    A cozy bedroom with twin beds featuring floral bedding and a large window.
  • Living Room

    A modern living room and dining area with comfortable seating and sleek furnishings.
  • Building

    A beautifully landscaped courtyard featuring a large tiered fountain, surrounded by palm trees and a building in the background.
  • Architecture

    A beautifully lit house with a spacious outdoor patio area in the evening.
  • Bedroom

    A cozy bedroom with a single bed, a wicker chair, and a floor lamp by the window.
  • Windows

    A modern living room with elegant decor and neutral colors.
  • Dining

    A modern dining area with tables and chairs, lit by natural light through large windows.
  • Landscaping

    A luxurious mansion with a grand fountain surrounded by palm trees during the evening.
  • Lighting

    A modern living room with a stone fireplace and elegant decor.
  • Artwork

    A modern conference room with tables and chairs, a television, and artwork on the wall.
  • Bathroom

    A modern bathroom interior featuring a wooden finish with a sink, mirror, and neatly arranged towels.

San Jose Gardens Alzheimer’s Special Care Center in Jacksonville, FL

3760 Dupont Avenue, Jacksonville, FL 32217

For more information about senior living options: (844) 490-3973

4.4 from 32 reviews
5 stars
24
4 stars
3
3 stars
1
2 stars
1
1 stars
3

Memory Care

Overall Review of San Jose Gardens Alzheimer’s Special Care Center

Pros

  • pro San Jose Gardens is described as clean, bright, and well maintained.
  • pro The staff, physicians, and medical director are attentive, knowledgeable, helpful, friendly, organized, and kind.
  • pro Updates about residents' conditions are communicated effectively to families.
  • pro There are daily activities and social opportunities that engage residents.
  • pro The environment feels safe, intimate, and like home, with caring and compassionate staff.
  • pro Management and leadership, including Gwen and Kathleen, are proactive and responsive to residents' needs.
  • pro Families and professional care managers consistently say San Jose Gardens is highly recommended and life-changing for memory care.

Cons

  • pro The facility starved the father for seven weeks, with nights and days mixed up and no food at night.
  • pro They were frequently understaffed and the staff were on their phones instead of caring for residents.
  • pro He suffered three back-to-back falls and his pain was not addressed.
  • pro The mother died after being neglected and drugged, with hospice care arriving only minutes after death and the last days were excruciating with sores.
  • pro Residents were left soiled and without sheets or pillows, and clothes and shoes went missing.
  • pro The policy requiring a 30-day written notice to move led to prorated charges of nearly $4,700, described as greedy.
  • pro The room was filthy with blood all over.

Review

San Jose Gardens Alzheimer's Special Care Center in Jacksonville is best suited for families facing advanced memory challenges who want a memory-care?focused environment with a warm, home-like feel, hands-on leadership, and dependable day-to-day engagement for residents. The community earns strong marks for a clean, bright setting, attentive staff, and a cohesive care culture guided by experienced administrators. Families consistently note that updates on a loved one's condition arrive promptly, and that activities, social opportunities, and supportive relationships with caregivers help residents stay engaged. The facility's emphasis on tailored memory care, with a team that appears committed to consistent communication and problem solving, makes it a compelling option for those who prioritize stability and daily purposeful routines.

Those who may want to consider alternatives include families whose loved one is in the early stages of dementia, who require less specialized memory care, or who must compare pricing and contractual terms more aggressively. A recurring caution in reviews is the perception of a policy framework that can feel rigid about move-out timing and billing, including a 30-day written notice requirement and pro-rated charges that can catch families by surprise. Additionally, a small number of families report severe dissatisfaction around staffing levels, food service, or responsiveness, sometimes tied to specific units or shifts. For families sensitive to ongoing staffing variability or who fear repeat experiences of understaffing, broader market options may be worth a closer look.

In terms of practical trade-offs, the strongest positives - expert memory-care focus, seasoned leadership, and a culture of responsiveness - tend to offset many routine concerns about daily life for residents with complex needs. Staff turnover appears low enough to cultivate real familiarity with each resident's routines and preferences, and the leadership team is repeatedly praised for its willingness to think creatively and to collaborate with families and care managers. The facility's maintenance, cleanliness, and well-kept rooms reinforce a sense of safety and dignity. For many families, the ability to participate in a steady calendar of meaningful activities and to have a trusted point of contact when medical information or documentation is requested is a meaningful counterbalance to the occasional operational frictions that may arise.

A nuanced strength lies in the program's intimate, focused atmosphere. Several reviews highlight the experience of genuine teamwork among caregivers, nurses, and administrators, with staff who genuinely "care about the residents." Activities range from musical performances to art classes, and even individualized attention such as staff engaging a resident in a preferred pastime - examples that reinforce the perception of a person-centered approach. Multiple families speak of the facility feeling like a true home, where staff know residents well and respond promptly to concerns. Yet the experience is not uniformly uniform; some reviewers point to variable experiences between units and to occasional lapses in comfort or safety that warrant direct, in-person verification during tours.

For families weighing this community against others, practical diligence matters. Tour the campus with a focused list: ask about current staff-to-resident ratios at peak times, request recent incident reports, and confirm how care plans are developed and updated. Clarify the exact terms of the move-out policy and any prorated charges, and seek written confirmations to avoid billing disputes. Compare the dining quality and food service, housekeeping consistency, and how bed alarms, falls prevention, and medical coordination are managed across shifts. If a resident's needs are highly specialized beyond memory care or if a larger, less intimate setting with different staffing dynamics is desired, evaluate comparable facilities in the area.

Taken together, San Jose Gardens stands out as a strong, practical choice for families needing dedicated memory-care services delivered in a caring, well-managed environment. It excels when a resident benefits from structured routines, engaging activities, and a leadership team with a visible commitment to the residents' quality of life. The main caveats are price sensitivity, the need for careful review of move-out terms, and the possibility of staffing fluctuations affecting experiences from unit to unit. For families prioritizing a devoted memory-care home with responsive administrators and a robust activity program, this community is worth moving forward with - while approaching the decision with due diligence and clear questions to ensure alignment with long-term care goals.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Family overnight stay rooms Family overnight stay roomsFamily overnight stay rooms are important for seniors because they provide a welcoming and comfortable space for their loved ones to spend quality time with them, support their emotional well-being, and strengthen family bonds. This accommodation option ensures that seniors can maintain connections with their families and receive the social interaction and support they need for overall health and happiness.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jacksonville International (17 miles away) Jacksonville International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Respite program Respite programRespite programs provide short-term relief for family caregivers and allow seniors to receive temporary care in a safe and supportive environment. These programs help prevent burnout among caregivers, promote socialization for seniors, and offer a break from the challenges of daily caregiving responsibilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

San Jose Gardens Alzheimer’s Special Care Center in Jacksonville, FL is a top-notch assisted living community that specializes in providing care for individuals with Alzheimer's disease and other forms of dementia. Our center offers a wide range of amenities to ensure the comfort and well-being of our residents.

Our beautifully designed facility features a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, and a computer center for those who wish to stay connected with their loved ones online. We also provide community-operated transportation to help residents get around conveniently.

At San Jose Gardens, we prioritize the dining experience by offering restaurant-style dining in a spacious dining room. Special dietary restrictions are taken into consideration to cater to individual needs. Residents can also enjoy their meals in the outdoor space or kitchenette if they prefer.

To promote physical wellness, we have a fitness room equipped with exercise equipment, along with planned fitness programs and activities that are tailored to suit different levels of mobility. For those seeking mental stimulation, our small library is filled with books that cater to various interests.

The care services at San Jose Gardens are comprehensive and personalized. Our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their medications promptly and accurately. We coordinate closely with health care providers to ensure seamless medical support for our residents.

San Jose Gardens understands the challenges faced by those with Alzheimer's disease or dementia, which is why we offer specialized memory care programming designed to promote cognitive functioning and maintain independence.

We strive to create an engaging social environment for our residents through concierge services, resident-run activities, scheduled daily activities, and planned day trips. With several cafes, parks, pharmacies, physicians' offices nearby, there are plenty of opportunities for socializing and exploring the local community.

In addition to all these amenities and services, San Jose Gardens aims to make the transition to our facility as smooth as possible with move-in coordination services. We also offer respite programs for short-term stays and have a hospice waiver for those in need of end-of-life care.

With our commitment to providing exceptional care and enriching experiences, San Jose Gardens Alzheimer’s Special Care Center is the ideal choice for individuals seeking specialized memory care in the Jacksonville area.

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Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Winn-Dixie (1.3 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.8 miles)
  • Winn-Dixie (3 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.9 miles)

Restaurants

  • Chipotle Mexican Grill (0.6 miles)
  • Applebee's (1.6 miles)
  • Chick-Fil-A (1.6 miles)
  • Dave & Buster's (2.2 miles)
  • McDonald's (2.4 miles)
  • Tunis Seafood Wings And Subs Emerson St (2.4 miles)
  • Wicked Barley Brewing Company (2.6 miles)

Cafes

  • Starbucks (1.6 miles)
  • The Local - San J (2.1 miles)
  • Southern Grounds (3.9 miles)
  • Starbucks (4.1 miles)
  • European Street Cafe (4.3 miles)
  • The Coffee Grinder (4.7 miles)
  • Metro Diner (4.8 miles)

Physicians

  • VA Outpatient Clinic - Southpoint (2 miles)
  • Borland-Groover Clinic (2.2 miles)
  • Family Allergy & Asthma Consultants (2.2 miles)
  • North Florida OB/GYN-Paul Rebenack, MD (2.4 miles)
  • Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (2.5 miles)
  • Cancer Specialists Of North Florida (2.6 miles)
  • Wolchok Eye Associates, PA (2.6 miles)

Hospitals

  • Brooks Rehabilitation Hospital (2.8 miles)
  • Baptist Primary Care (3 miles)
  • Ascension St Vincent's Riverside (5.4 miles)

Theaters

  • Cinemark Tinseltown and XD (4.1 miles)

Parks

  • Riverfront Park (4.1 miles)
  • Cortez Park (5.1 miles)
  • Losco Park (5.6 miles)
  • Adams Park (5.7 miles)

Places of Worship

  • Holy Family Catholic School (4.8 miles)

Frequently Asked Questions

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