Grant Serenity Homes of San Fernando Valley

Pros

• The Grant Serenity facility on Verdugo Ave. in Burbank is lovely and well-maintained.
• The staff at Grant Serenity seem nice and well-meaning.
• The community has appealing features that were appreciated by the reviewer.

Cons

• The staff at Grant Serenity lack the necessary training to care for seniors with challenging behaviors due to Alzheimer's.
• The facility's primary goal seems to be using chemical restraints on residents, leading to rapid deterioration.
• Signing up for St. Vincent hospice resulted in detrimental effects on the father's health.
• Grant Serenity and St. Vincent hospice have not taken responsibility for their actions that led to the father's decline and death.
• The father's condition worsened significantly after admission, resulting in loss of consciousness and ultimately, his passing.

Review

The Grant Serenity facility located on Verdugo Avenue in Burbank has garnered attention due to a mix of experiences from families who have entrusted their loved ones to its care. While many aspects of the community, including the physical environment and certain staff members, are positively acknowledged, critical concerns have emerged regarding the quality of care provided, particularly for seniors grappling with challenging behaviors associated with Alzheimer’s disease.

First and foremost, the facility itself is described as lovely and well-maintained. The ambiance offers a welcoming atmosphere that many find appealing during what can be an emotionally taxing time for families navigating the complexities of senior care. Families appreciate that the surroundings are designed thoughtfully, creating a comfortable living space for residents. Additionally, some reviews note that the staff seem to be well-meaning and genuinely caring individuals who strive to create positive interactions with residents. This initial impression often aims to reassure families looking for a safe and nurturing environment for their elderly relatives.

However, beneath this commendable exterior lies a troubling reality regarding the training and expertise of the staff in managing residents with complex behavioral challenges associated with Alzheimer's disease. Numerous reviews highlight alarming deficiencies in this area, raising serious questions about the qualifications of personnel tasked with providing specialized care. Families report feeling increasingly concerned as they witnessed their loved ones not receiving adequate support tailored to their specific needs, particularly when faced with distressing symptoms characteristic of cognitive decline.

A particularly disturbing pattern emerges around the treatment methodologies employed at Grant Serenity. One family's review indicated that their father was admitted as an able-bodied individual but quickly found himself subjected to what they characterized as chemical restraints intended to sedate him rather than address his behavioral challenges holistically and compassionately. The family felt compelled to sign up for hospice services through St. Vincent—identified in their experience as a service provider ill-equipped or unwilling to prioritize humane end-of-life care—further complicating an already fraught situation.

Tragically, within just over seven weeks of admission to Grant Serenity, this family’s father succumbed after experiencing rapid health decline exacerbated by medication prescribed by hospice staff. Their narrative paints a heart-wrenching picture: from joyous hopes for better days ahead upon entering the facility to an agonizing struggle marked by loss of consciousness followed by his untimely death. They emphasize not only mourning their personal loss but also harboring feelings of betrayal due to perceived negligence from both Grant Serenity and St. Vincent hospice—a sentiment echoed among similar families grappling with dissatisfaction regarding care outcomes.

While it cannot be denied that Grant Serenity presents a visually inviting community idealized by some prospective clients seeking suitable housing for loved ones, it is crucial for potential residents’ families considering this option to dig deeper beyond surface-level impressions. Though some reviewers express admiration toward various aspects of the establishment—such as its community charm or attention from certain staff members—the overarching message warns against complacency when evaluating such facilities’ capacities to meet diverse health conditions and needs effectively.

In conclusion, while there may be elements worth appreciating at Grant Serenity—including its appearance and friendly demeanor—the stark warnings shared by dissatisfied families should raise essential questions about selecting appropriate long-term care options specifically designed for seniors facing Alzheimer’s-related challenges. As families grapple with ensuring dignity and quality throughout their loved ones' later years, issues surrounding training deficiencies among caregivers coupled with questionable treatment practices underscore an urgent need for improved accountability within assisted living environments like Grant Serenity before placing trust—and lives—in their hands once more.

Located in Van Nuys, California, this neighborhood offers convenient access to Van Nuys Airport and the FlyAway Bus Terminal for easy travel. There are a variety of dining options nearby including La Corona Mexican Grill, In-N-Out Burger, and several coffee shops such as Starbucks. For recreational activities, there are parks like Lake Balboa Park and Van Nuys Sherman Oaks Park within a short distance. Additionally, pharmacies like CVS and Walgreens are easily accessible for medical needs. Nearby healthcare facilities include Southern California Orthopedic Institute and Kaiser Permanente Emergency for any medical concerns. Places of worship such as Immanuel Bible Church and entertainment options like Regal Sherman Oaks Galleria theater are also close by. Overall, this area offers a mix of amenities that cater to seniors looking for a convenient and comfortable living environment.

Transportation

• Van Nuys Airport (VNY) (0.1 miles)
• Van Nuys FlyAway Bus Terminal to LAX (0.8 miles)

Restaurants

• La Corona Mexican Grill (0.2 miles)
• In-N-Out Burger (0.5 miles)
• McDonald's (0.7 miles)
• Vinh Loi Tofu (2.7 miles)
• McDonald's (2.7 miles)
• Wendy's (2.7 miles)
• The Stand American Classics Redefined (3 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (3.4 miles)
• Porto's Bakery & Cafe (4.4 miles)
• Winnetka Bowl (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (6 miles)
• Starbucks (6.4 miles)

Parks

• Lake Balboa Park (1.2 miles)
• Encino Bike Path (1.9 miles)
• Van Nuys Sherman Oaks Park (4.1 miles)
• Playground (4.9 miles)
• Serrania Park (6.2 miles)
• Parthenia Park (6.3 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.8 miles)
• Rite Aid (2.9 miles)

Physicians

• Southern California Orthopedic Institute (1.8 miles)
• Mid-Valley Comprehensive Health Center (2.5 miles)
• UCLA Health Woodland Hills (6.5 miles)

Hospitals

• Veterans Administration (3 miles)
• Kaiser Permanente Emergency (3.8 miles)
• Rinaldi Convalescent Hospital (5.4 miles)
• Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (5.7 miles)

Places of Worship

• Immanuel Bible Church (3.3 miles)
• St Michael & All Angels (6.5 miles)

Theaters

• Regal Sherman Oaks Galleria (3.5 miles)