Granville Inn

Pros

• The server was gracious and friendly.
• The food was good.
• The chicken salad is very good.
• The Granville Inn is a beautiful hotel with history.
• The hotel is beautiful and most guests will love it.
• The dinner was excellent, hot, cooked perfectly, and served with a smile.
• The server Emma did a great job and remembered everything.
• The Inn is easy to find and has plenty of free parking.
• The wedding venue is beautiful, with impressive, well-kept rooms and delicious, thoughtfully prepared food.
• Old, quaint, cozy - great place to stay.
• The Granville Inn never disappoints; the service is great and the food quality is beyond compare.
• The grounds are beautiful.

Cons

• The Granville Inn's food quality was not as excellent as it used to be.
• Breakfast offerings were extremely limited, leaving guests hungry.
• The hotel downgraded from a complimentary hot breakfast to a cold continental option with no menu.
• Service was slow and meals arrived inconsistently, with extra charges that were not resolved.
• Guests felt the property had declined in class and value.
• Some staff and management were described as dismissive toward guests and staff, signaling a decline in customer service.
• Guests encountered cold or unheated rooms and freezing hallways, including a first room with no heat.
• A guest felt the dinner and overall stay were overpriced for the quality received.
• An umbrella went missing with no apology or resolution.
• A non-alcoholic drink was served with alcohol by mistake and charged, with poor handling.

Review

Over the weekend, a visit to the Granville Inn unfolded as a mix of warm hospitality, historic charm, and a procession of mixed experiences that left a few guests feeling hopeful and others a bit let down. A brunch with friends showcased a server who was friendly and gracious even if not perfectly polished. The food, while described as good rather than exceptional, included a chicken salad that many found tasty but priced higher than it seemed it should be. The setting was quiet - only a couple of other tables were occupied - and an unfortunate moment occurred when an umbrella went missing. The search by an employee yielded a tepid response - no apology, no proactive solution - and that detail stood out as emblematic of a broader sense that the Granville Inn's service, while still kind, didn't always rise to the level many associates with its former status expected. All in all, the nostalgia for the inn's once-classier reputation lingered: "Sad to see it go downhill," one guest implied, even as the historic building still radiated character.

Beyond the dining room, the hotel itself drew admiration for its built-in history and character, but a separate thread of frustration ran through many conversations: breakfast. Several visitors highlighted a significant shift in morning offerings. One guest described "practically no breakfast" with "a couple of cookies," leaving them hungry, especially when traveling for work and facing a city where morning options were scarce. Another guest echoed the sentiment, noting a shift from a lovely complimentary hot breakfast to a cold, minimal continental option that felt far beneath what a place with the inn's pedigree should offer. The recurring complaint was not only the absence of warmth in the morning meals but also the perception that the experience had been devalued in favor of cost-cutting. The sense across these comments was that the Granville Inn used to be a place where breakfast felt like a thoughtful amenity; now, several guests felt it was a cut that cheapened the overall experience.

The breakfast conversation carried over into reflections about value and pricing. One traveler who did dine in the restaurant described the dinner as excellent - hot, well-prepared, with service that was pleasant - but the sticker price loomed large. "$400 a night, what are they thinking?" was a sentiment that punctuated the view that the inn's luxury veneer hadn't quite matched the current price tag or the consistency of experience some guests remembered. That sense of high expectations not always met by the day-to-day reality appeared again in other meals as well: high-quality ingredients and capable service, but uneven execution at times and noticeable gaps in value.

There were, however, unmistakable high points. A luncheon visit yielded praise for the food's quality and preparation, with a server named Emma singled out for exceptional memory and attentiveness: "Emma did a great job. She remembered everything." Guests who stopped by for lunch found the dining rooms, the easy parking, and the overall atmosphere reassuringly pleasant. And then there were the moments when staff members went above and beyond to salvage an experience: a family celebrating a mother's 65th birthday was moved from a blocked outdoor heated room to the dining room after heaters failed; Noelle and Tim handled the hiccup with grace, checking in frequently and offering complimentary goodies to celebrate. These stories underscored a recurring theme: when the staff is engaged, sincere, and proactive, the inn can still deliver memorable hospitality.

When the Granville Inn hosted weddings or larger celebrations, experiences ranged from deeply positive to disappointingly fraught. Guests spoke glowingly of the venue's beauty, the well-kept rooms, and the thoughtful, delicious food that complemented special occasions. Yet a few moments reminded travelers of the fragility of a consistently seamless event: a wedding that left guests to clean or rearrange spaces, or a reception area that wasn't prepared or cleaned from the previous day. The staff responses varied as well - Mike the manager and Tessa the bartender were described as amazing and accommodating, while some felt the general manager, Brooke, could be dismissive of both staff and customers. The overall takeaway was that the inn could deliver spectacular hospitality and atmosphere, but leadership behavior remained a make-or-break factor for many visitors.

Throughout the lived experiences, there was a clear sense of a venue with enduring appeal and a genuine potential to shine, tempered by uneven execution. Guests repeatedly noted the Granville Inn's historic feel, charming rooms, and a dining room and bar that could feel both warm and sophisticated. Yet frequent reminders about inconsistent service, creeping price sensitivity, and shifts in amenities - especially around breakfast - left some guests wary about what their next visit would bring. Several testimonials praised the inn's ability to balance a white-collar elegance with a welcoming atmosphere for families and even a toddler, which speaks to a versatile appeal that isn't easy to sustain.

In the end, the Granville Inn remains a place of undeniable atmosphere, where old-world charm meets modern expectations in often imperfect harmony. For some visitors, the experience is a reminder of how far the inn has come - and how far it still has to go - to live up to its historic reputation. For others, the individual staff members, the thoughtful service moments, and the timeless ambiance offer enough to keep them returning, even as they navigate the occasional misstep or menu change. If the management can translate the occasional standout service into a consistently reliable standard, and if breakfast and value can be aligned with the guests' expectations, the Granville Inn could once again become the kind of destination that makes visitors feel like they've stepped into a refined, warm-inviting time capsule - one that honors its past while fully embracing its future.

This part of Los Angeles, California, offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens and CVS nearby, accessing medication and healthcare services is easily accessible. There are also a variety of cafes and restaurants within close proximity, providing options for dining out or grabbing a coffee with friends. The presence of parks like Penmar Recreation Center and Santa Monica State Beach offer opportunities for outdoor leisure activities and relaxation. Additionally, there are reputable hospitals like Santa Monica - UCLA Medical Center & Orthopaedic Hospital located nearby for easy access to medical care. Overall, this neighborhood provides a balanced mix of essential services and recreational facilities suitable for senior living.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Rite Aid (2.2 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (0.9 miles)
• Chocolate Bash (1.2 miles)
• Go Get Em Tiger (2.8 miles)
• Gjusta (2.8 miles)
• Intelligentsia Coffee (2.8 miles)
• The Rose Cafe & Market (2.8 miles)

Restaurants

• The Apple Pan (1.3 miles)
• McDonald's (1.6 miles)
• Shamshiri Grill (1.7 miles)
• Santa Monica Brew Works (1.8 miles)
• Erewhon Market (1.8 miles)
• Tartine Santa Monica (2.1 miles)
• Jon & Vinny's Brentwood (2.2 miles)

Parks

• Penmar Recreation Center (1.6 miles)
• Westwood Park (1.8 miles)
• DOG PPL - Dog Park, Bar, Cafe & Lounge (2.9 miles)
• Ocean View Park (2.9 miles)
• South Beach Park (3 miles)
• Santa Monica State Beach (3 miles)
• Roxbury Memorial Park (3.1 miles)

Hospitals

• Santa Monica - UCLA Medical Center & Orthopaedic Hospital (2.3 miles)
• Kaiser Permanente West Los Angeles Medical Center (4.1 miles)

Places of Worship

• King Fahad Mosque (2.3 miles)

Physicians

• Kaiser Permanente Culver Marina Medical Offices (2.5 miles)
• UCLA Stein Eye Institute Westwood (2.5 miles)

Theaters

• AMC Century City 15 (2.6 miles)