Pleasant Hills Home Care

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Pleasant Hills Home Care

Pleasant Hills Home Care

1014 W Dorothy Dr, Brea, CA 92821

For more information about senior living options: (844) 490-3973

4.3 from 24 reviews
5 stars
20
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Board and Care Home Memory Care

Pleasant Hills Home Care Costs & Pricing

Pleasant Hills Home Care offers a range of living accommodations with pricing that reflects its commitment to quality care in a competitive market. For semi-private rooms, the monthly cost is set at $4,500, which is notably higher than the median costs in both Orange County and across California. Private rooms and one-bedroom units are priced at $5,000 each, again exceeding state and county averages. Specifically, while Orange County's private room costs average around $4,104 and one-bedroom units at $4,380, Pleasant Hills maintains its premium position by prioritizing personalized care and community well-being. This investment in luxurious surroundings and dedicated support may appeal to those seeking an enhanced living experience for themselves or their loved ones.

Floor plansPleasant Hills Home CareOrange CountyCalifornia
Semi-Private$4,500$3,431$3,333
Private$5,000$4,104$3,939
1 Bedroom$5,000$4,380$4,340

Overall Review of Pleasant Hills Home Care

Pros

  • pro The two caregivers were absolutely wonderful.
  • pro The caregivers knew just what to do and were very capable.
  • pro A nurse arrived on time with a rolling bag of supplies and a warm handshake.
  • pro She reviewed hospital notes, prepared low-sodium soup, and guided Dad through slow hallway laps.
  • pro Dad's vitals were neatly charted in the portal.
  • pro A professional home health care service watching him erased a lot of late-night worry.
  • pro Ongoing visits were scheduled.
  • pro Their coordinator listened attentively to medication times and concerns about dementia.
  • pro A caregiver arrived with a gentle smile, laid out gloves and a tablet checklist, and coaxed Mom through stretches.
  • pro The caregiver provided updates via text when vitals were logged.
  • pro Knowing reliable home care services were in place lifted a weight.
  • pro Dinner that night felt calm for the first time all summer.
  • pro Miss Julia was absolutely lovely and supportive.
  • pro They came through with getting me there and taking care of me after my surgery.
  • pro Priscilla has been taking care of her for many months and it's made an incredible difference in her wellbeing.
  • pro Jennifer has impressed the mom with her care.
  • pro Jen is wonderful, courteous, and professional.
  • pro Amadalyn has been the best caregiver.
  • pro Angie Anderson is one of the sweetest and most helpful employees.
  • pro The agency does its best to accommodate needs and is an amazing resource.
  • pro They take great care of the people they assist.

Cons

  • pro The experience with this home care agency was deeply disappointing and frustrating.
  • pro Over 10 weeks, they had 9 or 10 different aides, signaling inconsistency and poor planning.
  • pro The constant turnover prevented stable, familiar care for someone with dementia.
  • pro Many aides lacked the proper training or experience to care for a dementia patient.
  • pro Several aides took little initiative and spent much time sitting on the couch rather than engaging or assisting.
  • pro The agency blamed the home's location and the four cats for staffing challenges, despite those factors being known from the start.
  • pro Describing the home environment and speaking to the mother in their native language as "overwhelming" for aides was unacceptable.
  • pro The agency failed to take accountability, resorting to shifting blame and citing irrelevant or misrepresented factors.
  • pro They informed the family the day before a planned trip that they would no longer service the mother, leaving them to scramble for care.
  • pro The reviewer would not recommend this provider, especially for dementia care, and urged others to research better options.

Review

Across California, families touched by Home Care Providers describe a broad spectrum of experiences, from moments of real relief to episodes of frustration that linger long after the conversations end. Several accounts begin with tangible, hands-on care that fits neatly into daily life: a heart failure patient whose discharge was followed by calm, attentive support; a parent recovering from surgery who found a caregiver who could guide stretches, prepare meals, and keep careful vitals in a portal the family could trust. In these stories, the caregiver shows up on time with a rolling bag of supplies, reviews hospital notes, and slowly helps the patient regain a sense of normalcy. A brief hiccup - an ECG monitor needing fresh batteries - becomes a teachable moment, as the nurse explains the delay, powers up, and records a baseline once readings resume. By the end of the shift, the patient rests comfortably and the family returns home with organized vitals and a clear sense that professional help is watching over their loved one, easing what had felt like perpetual worry.

Another positive thread follows a caregiver network that begins with listening. A mother's post-surgery rehab needs prompt a compassionate coordinator who heard out medication schedules, fears about outsiders, and the family's logistics. The next-day caregiver arrives with a gentle smile, a setup of gloves, and a tablet checklist. She leads the patient through gentle stretches, shares conversation about old movies, and creates a calm kitchen energy that lingers after she leaves. The family receives timely updates via text when vitals are logged, allowing them to stay focused at work without constantly fretting. Those small, reliable touches - updates, reassurance, and a steady routine - translate into a dinner that feels peaceful for the first time in a long stretch, reinforcing the sense that this agency can become a dependable part of the care plan.

Yet another review underscores that the quality of service can vary dramatically, and where it falters it can disproportionately affect vulnerable loved ones - especially those living with dementia. In a lengthy, cautionary account, the family describes nearly three months of turnover: nine or ten aides for a ten-week window. The constant change makes it nearly impossible to deliver stable, familiar care. The reviewers emphasize that many aides lacked appropriate training or experience with dementia, and some appeared disengaged, spending time on the couch rather than actively supporting the patient. Compounding the issue, the agency cited factors like the home's location, four cats, and even the family's native language as "overwhelming" for staff - justifications that ring as excuses to avoid consistent placement and accountability. Dementia-related episodes in the home were not caused by the aides, they note, yet these episodes were used to justify staffing gaps. The situation culminates in a costly disruption: the agency cancels service the day before the family plans to travel, leaving them scrambling for alternatives. The verdict is clear and strong: for families navigating dementia care, this provider may not offer the dependable, trained, and responsible support they need, especially when insurance or CalOptima is involved, and there are better options to explore.

Other reviewers balance the picture by highlighting a culture that feels personally grounded and ethically oriented in everyday care. They describe a "great organization" that attends to daily routines with care, even noting a distinctly Christian attitude that emphasizes compassion and respect. The stories illustrate how practical support - getting dressed, helping with showers, managing meals, or gently assisting with medications - can make a significant difference in a family's sense of stability. In one vignette, the same agency helps a client reach a critical medical appointment - the kind of transportation and accompaniment that can feel life-affirming when you don't have nearby help. The sentiment across these accounts is one of gratitude for caregivers who show up with warmth and reliability, and for the agency that helps families re-enter a sense of normalcy during stressful times.

The heartbeat of the positive experiences is further carried by individual caregivers who become memorable, trusted figures in their clients' lives. Miss Julia is singled out as "absolutely lovely and supportive," making the overall experience feel like it could not have gone better. Another client recounts how Home Care Providers supported them through a second knee replacement, ensuring they reached medical appointments and received post-surgical care. Times when a caregiver's presence feels almost familial - Priscilla's long-term attentiveness to a mom's wellbeing, and Jennifer's capable, high-quality care - repeat across several reviews. Jen, Amadalyn, and Angie Anderson are all praised for their courteous, professional demeanor, with notes about punctuality, attentiveness, and a willingness to go the extra mile. One caregiver even earns a special mention for forming a small daily bond with a client's dog, who clearly adores her; the caregiver's treats for the dog become a tiny but meaningful symbol of trust and daily routine.

Another recurring theme is the sense of relief that comes when care plans feel consistent, even if perfection isn't guaranteed. Several reviewers describe caregivers who maintain an open line of communication, check in, and keep a steady rhythm of tasks from bed adjustments to trash removal. A two-month window with no complaints stands out as a testament to dependable, compassionate care on a day-to-day basis, even as families acknowledge that staffing logistics can be a challenge. The positive experiences often hinge on the working relationship between client, family, and caregiver - an experience where the agency's ability to supply reliable, capable staff translates directly into calmer days and more predictable routines at home.

Taken together, these stories capture the full arc of relying on a home care provider: the relief of having trained professionals who can review hospital notes, monitor vitals, and support meal planning; the peace of mind that comes from caregivers who communicate clearly and show up with genuine warmth; and the real frustration that can arise when staff turnover, training gaps, or scheduling issues disrupt a family's sense of security. They underscore the importance of thoughtful matching, ongoing training - especially for dementia care - clear communication, and reliable logistics. For families navigating medical needs, complex schedules, or cognitive decline, the right combination of dependable caregivers and responsive planning can transform anxious days into manageable, calmer ones, while highlighting areas where agencies may need to strengthen consistency, transparency, and accountability.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Long Beach (Daugherty) (16 miles away) Long Beach (Daugherty) (16 miles away)
  • John Wayne Orange Co (19 miles away) John Wayne Orange Co (19 miles away)
  • Ontario International (19 miles away) Ontario International (19 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

Pleasant Hills Home Care in Brea, CA is a welcoming and comfortable assisted living community that specializes in providing exceptional memory care services. Our dedicated team of caregivers is committed to creating a safe and nurturing environment for our residents who require specialized care for memory-related conditions.

At Pleasant Hills Home Care, we offer a range of amenities to enhance the comfort and well-being of our residents. Our spacious bathrooms include bathtubs, ensuring that residents can enjoy a relaxing and refreshing bathing experience. Additionally, our indoor and outdoor common areas provide opportunities for socializing and engaging in recreational activities.

For those seeking spiritual fulfillment, we offer on-site devotional services and Christian activities. These activities provide an opportunity for residents to connect with their faith and find solace in a supportive community.

Our care services are designed to meet the unique needs of each individual resident. We provide specialized care for diabetic residents, ensuring their health needs are effectively managed. High acuity care is also available for those with more complex medical conditions. Our compassionate staff is trained in providing discreet and dignified incontinence care, allowing residents to maintain their independence and dignity. Medication management services are also provided to ensure that residents receive their medications accurately and on time.

Pleasant Hills Home Care is conveniently located near various amenities. With three cafes nearby, residents have the option to enjoy delicious meals or catch up with friends over a cup of coffee. Two parks offer the opportunity for outdoor recreation and leisurely walks in nature's beauty. The proximity of 13 pharmacies ensures easy access to medications when needed. In case of any medical emergencies or routine check-ups, there are two physicians located nearby. Seven restaurants nearby cater to different culinary preferences, offering diverse dining options. Lastly, there is also a theater nearby, providing entertainment options for our residents.

At Pleasant Hills Home Care in Brea, CA, we strive to create a warm and inviting atmosphere where our memory care residents can thrive. With a range of amenities, personalized care services, and convenient access to nearby facilities, we are dedicated to ensuring our residents' comfort and well-being at all times.

Nearby Places of Interest

This part of Brea, California, offers convenient access to several medical facilities such as St Jude's Heritage Medical Center and Kaiser Permanente Diamond Bar Medical Offices, ensuring easy access to healthcare services. There are also numerous pharmacies in the vicinity for medication needs. In terms of dining options, there is a variety of restaurants nearby including The Hat and Lazy Dog Restaurant & Bar. For recreation, residents can enjoy the nearby parks like Craig Regional Park and La Bonita Park. Additionally, there are cafes like Mother's Kitchen and Tiger Sugar for socializing with friends. The area also offers entertainment options such as the AMC Puente Hills 20 theater for movie buffs. Overall, this neighborhood provides a mix of healthcare facilities, dining options, recreational spaces, and entertainment venues making it a well-rounded choice for senior living in Brea.

Physicians

  • St Jude's Heritage Medical Center (0.8 miles)
  • St Jude Medical Center (3.4 miles)
  • Kaiser Permanente Diamond Bar Medical Offices (5.8 miles)
  • Kaiser Permanente, Euclid & Romneya (6.6 miles)
  • Kaiser Permanente Medical Building 1 (7.2 miles)

Pharmacies

  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Rite Aid (3.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • Rite Aid (3.4 miles)
  • CVS Pharmacy (4.2 miles)

Restaurants

  • The Hat (2.5 miles)
  • Lazy Dog Restaurant & Bar (2.6 miles)
  • Chick-Fil-A (2.8 miles)
  • Banana Bay Restaurant (3.2 miles)
  • Summit House Restaurant (3.3 miles)
  • Thirsty Cow Korean BBQ (3.7 miles)
  • Olde Ship (4.6 miles)

Cafes

  • Mother's Kitchen (2.7 miles)
  • Tiger Sugar (3.2 miles)
  • Starbucks (4 miles)
  • Delicious Food Corner (5.4 miles)
  • Starbucks (6.7 miles)
  • Starbucks (6.7 miles)
  • Anaheim Packing District (7.6 miles)

Parks

  • Craig Regional Park (2.7 miles)
  • La Bonita Park (2.9 miles)
  • Creekside Park (6.2 miles)
  • Michigan Park (6.6 miles)
  • Steve Ambriz Memorial Park (7.9 miles)
  • Willow Park (8.4 miles)
  • Pantera Park (8.5 miles)

Theaters

  • AMC Puente Hills 20 (3.7 miles)
  • AMC DINE-IN Fullerton 2 (5.6 miles)
  • Regal Yorba Linda & Imax (6.7 miles)

Hospitals

  • Ahmc Whittier Hospital Medical Center (5.4 miles)
  • Anaheim Regional Medical Center (6.6 miles)
  • Department of State Hospitals (8.9 miles)

Transportation

  • Metro La Mirada & Alondra Bus Stop (6.2 miles)
  • Drr Toontown Station (8.8 miles)
  • Disneyland Monorail (8.9 miles)
  • Drr Tomorrowland Station (8.9 miles)
  • DLRR New Orleans Station (9.1 miles)

Places of Worship

  • Calvary Chapel Golden Springs (6.6 miles)
  • Chinese Baptist Church (7.5 miles)

Frequently Asked Questions

How much does it cost to live at Pleasant Hills Home Care in Brea, CA?
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Nearby Communities

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