Tami's Personalized Care

Pros

• The practice was described as wonderful and patient-centered.
• Dr. Wool built the practice and still owns the building, reflecting enduring leadership.
• Dr. Wool places personal integrity and patient care first.
• Dr. Wool's reputation helped build the practice to what it was.
• Patients experienced high-quality service they were accustomed to.

Cons

• The sale to Sevi Health turned a previously patient-centered practice into a disarray after the acquisition.
• Sevi Health appears to prioritize profit over people, according to the reviewer.
• Sevi's management has caused several great providers to resign or leave.
• Dr. Wool's departure is framed by Sevi as "termination for cause," which the reviewer deems misleading.
• Sevi owns the practice but does not own the building and is not offering a place to treat patients, according to an alarming email from the COO.
• The changes gutted a good thing, and patients ultimately suffer.
• The reviewer insists Dr. Wool's reputation built the practice and cannot be bought or replaced by Sevi.
• Patients who paid a hefty annual membership deserve refunds since they cannot be seen by their trusted provider or receive the quality service.

Review

What began as a patient-centered practice, built on personal attention and continuity of care, has undergone a dramatic transformation since being sold to a corporate entity identified by the author as Sevi Health. The writer describes a once-thriving medical home that, under new ownership, has slipped into disarray and ongoing internal turmoil. The change is not just organizational on paper; it has been felt in the daily experience of patients who trusted the practice for reliable, attentive care. The sense conveyed is that the move from a locally rooted, relationship-based model to a larger corporate framework compromised the very foundation that made the practice special.

A core theme in the narrative is the perception that Sevi Health operates under a philosophy of profit over people. The author contends that this orientation has driven a management approach that pushed several excellent providers to resign or leave the practice. The claim is not simply about personnel changes but about the underlying mission of the organization. In this view, the departure of high-quality clinicians is presented as evidence that the new leadership's priorities are not aligned with the needs and expectations of long-time patients. The sense of loss extends beyond individual providers to the overall culture of care, which the writer believes suffered as a result of the corporate transition.

A particularly contentious point centers on the departure of Dr. Wool, a figure who is described as the founder of the practice and still the owner of the building at its location. The protocol around Dr. Wool's exit is characterized by the authors as "termination for cause" as asserted by Sevi Health, but the writer disputes the characterization, arguing that this framing misrepresents the situation. The narrative insists that Dr. Wool's personal integrity and commitment to patient care were the driving forces behind the practice's success, and that his influence extended beyond clinical expertise to the ethical standards and patient-first orientation that patients experienced. While acknowledging that there may be contractual or legal dimensions to the dispute, the author emphasizes the perceived merit of Dr. Wool's approach and the respect he earned within the community.

Complicating matters further is the claim that Sevi Health does not own the building, while it asserts ownership over the practice itself. An alarming and terse email from the COO is cited as evidence of a troubling reality: there may be no physical location presently available to treat patients. This detail fuels the author's concern that the services patients relied upon have been disrupted or displaced, leaving families without a reliable place for care. The juxtaposition of ownership - Sevi Health claiming the practice while the building remains under Dr. Wool's control - forms a focal point of frustration, suggesting to the writer that the disruption runs deeper than administrative reshuffling.

The impact on patients is described with a sense of practical and emotional loss. The author contends that a "good thing" has been gutted, with patients ultimately bearing the burden. People who paid substantial annual memberships expect to receive consistent access to their providers and the high standard of service they had grown accustomed to. Instead, the experience described is one of uncertainty, reduced access, and a deteriorating sense of trust in the care system that had previously been reliable. The call for accountability is implicit in this critique, framed as a request that those who funded ongoing care - often through meaningful financial commitments - receive appropriate refunds when the capacity to deliver services has been compromised.

A recurrent theme in the narrative is reverence for Dr. Wool's reputation and the view that his legacy cannot be bought or recreated by corporate ownership. The writer asserts that his impact on the practice's success was foundational: it was his leadership, vision, and patient-centered ethic that established the standards by which the practice was measured. The implication is that, even if Sevi Health operates the business aspects of the clinic, the community's trust and the practice's identity were anchored in Dr. Wool's personal integrity and professional ethos. Consequently, the author argues that patients who contributed through premium memberships and long-term commitments deserve consideration and restitution in light of the disruption to the care model they valued.

In closing, the author's perspective presents a stark contrast between what the practice once represented and what it has become under the new ownership. There is a clear expectation that transparency, accountability, and a reaffirmation of patient-centered care should guide the path forward. The narrative underlines a belief that the true strength of the clinic lay in its physician leadership and relational approach, not in corporate branding or financial arrangements. For patients and community members who found value in the original model, the message is strong: the disruption of trusted care warrants attention, and remedies - such as refunds for prepaid memberships and a clear plan to restore reliable access to trusted providers - are essential to healing the breach left by the transition.

Located in the eastern part of Tucson, Arizona, this area offers a variety of amenities and services that cater to seniors. With numerous dining options such as Taco Bell, Los Betos Mexican Food, and Culver's, residents can enjoy a range of cuisines close to home. The proximity of multiple pharmacies like CVS Pharmacy and Walgreens ensures easy access to medication and healthcare supplies. For entertainment, seniors can visit Galaxy Theatres Tucson or Century Park Place 20 And Xd nearby. Additionally, there are several parks for outdoor activities like Fantasy Island and Palo Verde Park. Medical facilities like St Joseph's Hospital and Kindred Hospital - Tucson provide quality healthcare services in the vicinity. Overall, this part of Tucson offers a convenient and vibrant environment for seniors looking to settle down in a welcoming community.

Restaurants

• Taco Bell (1 miles)
• Los Betos Mexican Food (1.1 miles)
• McDonald's (1.1 miles)
• McDonald's (2.1 miles)
• Culver's (2.1 miles)
• Hooters (2.4 miles)
• In-N-Out Burger (2.5 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.1 miles)
• Fry's Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.5 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)

Theaters

• Galaxy Theatres Tucson (2.4 miles)
• Century Park Place 20 And Xd (3.7 miles)

Parks

• Fantasy Island (2.7 miles)
• Palo Verde Park (2.8 miles)
• Udall Park Soccer Fields (4.1 miles)

Physicians

• Sheldon Dr - Marks Sheldon Marks MD (3 miles)
• Tmj Disorders Orofacial Pain Center PC (3 miles)
• Radiology (3.3 miles)
• Harmony Obgyn (3.3 miles)
• Dr Debora Chelson-Naturopathic Physician (3.4 miles)
• SoundPoint Audiology and Hearing (3.5 miles)
• Jason M Levine (3.8 miles)

Cafes

• The Human Bean (3.1 miles)
• Dutch Bros Coffee (3.4 miles)
• Panera Bread (3.6 miles)
• Le Buzz (4.2 miles)
• Dutch Bros Coffee (4.3 miles)
• Starbucks (4.3 miles)
• Coffee X Change (4.3 miles)

Places of Worship

• Christ Presbyterian Church (3.1 miles)
• Rincon Congregational Church (4.3 miles)
• Grace To The Nations (4.4 miles)
• Tucson Arizona Rincon Stake (4.7 miles)
• Desert Valley Adventist Church (5.4 miles)
• Vail Christian Church (5.5 miles)

Hospitals

• St Joseph's Hospital (3.4 miles)
• Kindred Hospital - Tucson (3.6 miles)
• Curahealth Tucson (3.6 miles)
• Danville Services (4.3 miles)
• Providence Service (4.6 miles)
• Tmc Labor and Delivery (5.5 miles)

Transportation

• Port Of Tucson (5.5 miles)