The Sanctuary of Phoenix

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The Sanctuary of Phoenix

3847 West Port Royale Lane, Phoenix, AZ 85053

For more information about senior living options: (844) 490-3973

4.7 from 34 reviews
5 stars
29
4 stars
3
3 stars
1
2 stars
0
1 stars
1

Board and Care Home Memory Care

The Sanctuary of Phoenix Costs & Pricing

The Sanctuary of Phoenix offers competitive monthly costs for its residents, particularly when compared to the broader market in Maricopa County and throughout Arizona. For a semi-private room, The Sanctuary charges $2,800, which is just slightly below the county's average of $2,801 and more favorable than the state average of $2,820. When it comes to private accommodations, The Sanctuary's rate of $3,200 remains attractive compared to Maricopa County's average of $3,318 and is also lower than Arizona's overall average of $3,345. This pricing structure reflects The Sanctuary's commitment to providing quality care at an accessible price point within the region.

Floor plansThe Sanctuary of PhoenixMaricopa CountyArizona
Semi-Private$2,800$2,801$2,820
Private$3,200$3,318$3,345

Overall Review of The Sanctuary of Phoenix

Pros

  • pro The service was wonderful and God moved in a powerful way.
  • pro They are friendly and kind, and visitors are encouraged to return.
  • pro The event was a moving time of praise and worship, with each artist delivering impactful songs.
  • pro The concert was free, and attendees plan to return.
  • pro The church is loved for its loving pastors and consistent, caring community.
  • pro The environment to worship is great, reminiscent of a home church in Chicago.
  • pro It is awesome and people are encouraged to visit.
  • pro The service is amazing all the time, and Pastor Jack is highly regarded.
  • pro The music ministry is engaging, the Word is delivered powerfully, and the people are down-to-earth.
  • pro The pastors and First Lady are welcoming, and the worship experience is incredible.
  • pro The church offers a warm welcome and a soul-nourishing Word, with real, down-to-earth leadership.
  • pro The service features high-energy singing and praise.

Cons

  • pro It was EXTREMELY LOUD. EXTREMELY.
  • pro The deposit has yet to be returned, and the owners are refusing to take calls or texts.
  • pro The house is old-looking and stark; it feels like it's more about aesthetics than comfort.
  • pro There were some caregivers who were better than others.

Review

The Sanctuary of Phoenix is best suited for families seeking a small, home-like senior living option in which caregivers deliver warmth, personal attention, and a genuine sense of community. This is a setting where residents are greeted like family, staff are described as consistently caring, and everyday life centers on approachable, down-to-earth engagement. For seniors who want a spiritually oriented environment with a strong, personable team and real social connections, this community stands out in Phoenix.

Those considering alternatives should note a few caveats. For residents who require advanced medical oversight, complex memory care, or a facility with the latest, branded aesthetics and campus-style amenities, other options may fit better. A few families also prioritize ironclad financial terms and predictable deposits; in at least one review, a large deposit was not promptly returned after a relative's passing, with the owners reportedly difficult to reach. If transparent, written financial policies and a more modern look and feel are nonnegotiables, it is worth comparing this community against larger, newer properties with clearer dispute-resolution processes and updated interiors.

On the upside, the strongest pro is the staff's approach to care. The caregivers described - Irene and Charlie - are praised for their genuine kindness, hands-on guidance, and ability to create a cheerful, supportive daily atmosphere. Cleanliness and a fresh, welcoming environment reinforce that impression, with multiple reviewers noting the home-like feel the moment one steps in. Residents and families consistently remark on staff who are attentive, informative, and patient, willing to explain schedules, meals, and routines clearly. This level of relational care often translates into calmer days for residents who value predictability and personal connection.

But there are notable cons to weigh. The most tangible issue in some reviews is financial: a four-month delay in refund of a deposit after a loved one's death, coupled with limited accessibility from the owners. While this may reflect a single outlier in management, it's a red flag that should prompt careful scrutiny of contracts, deposit timelines, and contact protocols before moving in. Aesthetics also trend toward the practical rather than modern; some families describe the house as old-looking or stark, which may matter to residents who equate fresh surroundings with comfort and pride. Another practical concern mentioned was a brush-with-uncertainty about personal items (toothbrushes), underscoring the need for crystal-clear intake and room-sharing safeguards. Noise levels during worship or events could also impact residents who are sensitive to louder environments, though that is more a reflection of programming than core caregiving.

The pros, however, can substantially offset these drawbacks for the intended resident. The intimate, homey feel and the demonstrated willingness of staff to educate families through processes create a trustworthy, low-stress care trajectory. When a resident's daily routine centers around familiar faces, predictable meals, and a sense of belonging, the risk of feeling isolated diminishes - an especially important consideration for seniors who thrive on community, faith-based encouragement, and consistent, personable interaction. The combination of clean spaces, a welcoming front-door experience, and a culture of genuine care makes practical day-to-day life smoother, even if some financial or cosmetic concerns require diligence and upfront contract work.

In practical terms, this community is a strong fit for families prioritizing warmth, spiritual alignment, and a caregiver-first approach. It works well for residents who want a smaller, neighborly environment where staff become trusted partners in daily living. Those who value a robust social calendar, opportunities for worship, and a culture that treats residents like extended family will feel the strengths clearly. However, for families needing strict financial assurances, newer interiors, or highly structured medical oversight, it pays to evaluate alternatives with comparable care quality but different price structures and facility aesthetics. Before deciding, request a detailed, written explanation of all deposits, a clear schedule of policies, and direct conversations with current staff about day-to-day routines and contingency plans.

Bottom line: The Sanctuary of Phoenix offers a compelling, family-like living experience anchored by caring staff, a clean and welcoming environment, and a faith-infused sense of community. It is especially well-suited for seniors who value personal attention, social engagement, and spiritual belonging over cutting-edge d?cor. Alternatives are worth exploring for families who require stricter financial terms, more modern interiors, or advanced medical oversight. With careful contract review and direct conversations about expectations, the decision arrives at a clear choice between a warm, intimate home and a larger, more clinical or modern setting.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Phoenix Sky Harbor International (15 miles away) Phoenix Sky Harbor International (15 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

The Sanctuary of Phoenix is an assisted living community located in Phoenix, AZ. It specializes in providing Memory Care for seniors who may be living with Alzheimer's disease or other forms of dementia.

Residents at The Sanctuary of Phoenix can enjoy a range of amenities designed to enhance their comfort and well-being. These amenities include spacious private rooms with private bathrooms, allowing for personal privacy and relaxation. The community also offers bath tubs and wheelchair accessible showers for ease and convenience. A beautician is available on-site to provide styling services to residents, making it easy to look and feel their best.

For those seeking spiritual fulfillment, devotional services are held on-site, creating a nurturing environment where residents can explore their faith and find solace. Indoor common areas provide opportunities for socialization and relaxation, while outdoor common areas allow residents to enjoy the fresh air and sunshine.

Short-term stays are offered for respite care needs, providing temporary relief for caregivers or when additional support is needed during recovery from illness or surgery.

Care services provided at The Sanctuary of Phoenix include high acuity care for individuals with complex medical needs, as well as assistance with incontinence management and medication administration. This ensures that residents receive the necessary support to maintain their health and well-being.

Dining at The Sanctuary of Phoenix is provided, with nutritious meals served regularly. Vegetarian options are available to accommodate different dietary preferences or restrictions.

In terms of activities, Christian services and devotional activities are offered on-site to cater to the spiritual needs of residents. Additionally, there are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters that provide ample opportunities for entertainment and engagement in the local community.

Overall, The Sanctuary of Phoenix provides a caring and supportive environment for seniors requiring Memory Care services in Phoenix, AZ. With its range of amenities and care services tailored to meet individual needs, residents can enjoy a comfortable lifestyle while receiving the assistance they require.

Nearby Places of Interest

This area of Phoenix, Arizona, is located in a convenient and accessible neighborhood with a variety of amenities nearby. There are multiple places of worship for spiritual enrichment, as well as several healthcare facilities including clinics and specialists for various medical needs. The presence of parks provides opportunities for outdoor activities and relaxation, while the abundance of cafes offers social gathering spots for enjoying coffee or tea. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants, catering to different culinary preferences. Pharmacies are conveniently located for easy access to medications and health care products. Lastly, there are theaters close by for entertainment options such as movies and shows. Overall, this area provides a comfortable and well-rounded environment suitable for senior living.

Places of Worship

  • Pure Heart Christian Fellowship (0.7 miles)
  • St Thomas More Parish (4.1 miles)
  • Open Door Fellowship Church (5 miles)
  • Church of Jesus Christ of Latter Day Saints (5.4 miles)

Physicians

  • Northwest Clinic For Children (0.8 miles)
  • West Valley Ear Nose & Throat (1.6 miles)
  • Banner Thunderbird Surgery Center (2.3 miles)
  • Arizona Center for Hematology and Oncology (2.4 miles)
  • AOC: Arizona Otolaryngology Consultants (2.5 miles)
  • ABC Children's Eye Specialists (2.5 miles)
  • Arrowhead Health Centers (2.7 miles)

Parks

  • Conocido Park (1.2 miles)
  • Foothills Park (3.3 miles)
  • Moon Valley Park (3.6 miles)
  • Royal Palm Park (5.1 miles)
  • Paseo Highlands Park (5.2 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (1.7 miles)
  • Dutch Bros Coffee (2.7 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.8 miles)

Restaurants

  • Whataburger (1.4 miles)
  • Valle Luna (1.5 miles)
  • Don Ruben's Mexican Restaurant (1.9 miles)
  • Bruster's Ice Cream (2 miles)
  • McDonald's (2.4 miles)
  • Chipotle Mexican Grill (2.6 miles)
  • Chick-Fil-A (2.7 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • Walgreens (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)

Theaters

  • AMC Deer Valley 30 (3.3 miles)
  • AMC Arrowhead 14 (5.1 miles)

Frequently Asked Questions

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