The Sanctuary of Phoenix

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The Sanctuary of Phoenix

3847 West Port Royale Lane, Phoenix, AZ 85053

For more information about senior living options: (844) 490-3973

4.4 from 12 reviews
5 stars
8
4 stars
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1 stars
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Board and Care Home Memory Care

Pricing

The Sanctuary of Phoenix offers competitive monthly costs for its residents, particularly when compared to the broader market in Maricopa County and throughout Arizona. For a semi-private room, The Sanctuary charges $2,800, which is just slightly below the county's average of $2,801 and more favorable than the state average of $2,820. When it comes to private accommodations, The Sanctuary's rate of $3,200 remains attractive compared to Maricopa County's average of $3,318 and is also lower than Arizona's overall average of $3,345. This pricing structure reflects The Sanctuary's commitment to providing quality care at an accessible price point within the region.

Floor plansThe Sanctuary of PhoenixMaricopa CountyArizona
Semi-Private$2,800$2,801$2,820
Private$3,200$3,318$3,345

Overall Review

Pros

  • pro The caregivers, Irene and Charlie, are genuinely caring and make the residents feel happy and entertained.
  • pro The facility is very clean and provides a pleasant atmosphere for residents.
  • pro Anette, a staff member at The Sanctuary of Phoenix, was helpful, polite, and provided thorough answers to questions regarding the care schedule and meals.
  • pro Residents receive excellent care, leading families to feel satisfied and content with their loved ones’ well-being.
  • pro Families appreciate the friendly environment that makes it feel like visiting family when entering the facility.
  • pro The food served at the facility is reported to be good, contributing to residents' overall happiness.
  • pro The community is responsive and willing to work with families to meet their loved ones' needs effectively.

Cons

  • pro The owners are refusing to take calls or texts regarding the return of a $1900 deposit, four months after the resident's death.
  • pro There is concern about whether the resident used other people's toothbrushes during their short stay, as they returned home with multiple toothbrushes.
  • pro A review mentioned that although the facility is clean and well cared for, it has an old-looking and stark aesthetic.
  • pro Some caregivers were noted as being better than others, implying inconsistency in care quality.
  • pro The review indicates a lack of clarity regarding activities offered, with one resident having only been there for a week without further information.

Review

The Sanctuary of Phoenix has garnered a range of feedback from families and residents, showcasing the positive aspects of its caregiving staff and environment, while also highlighting some areas that have raised concerns. With a general impression of warmth and care, many reviewers express satisfaction with their experiences in the facility.

One shining aspect mentioned consistently across various reviews is the quality of care provided by caregivers like Irene and Charlie. Families describe them as compassionate, friendly, and genuinely invested in the well-being of the residents. Their approach not only provides essential support but also creates a vibrant atmosphere where laughter and joy abound. One reviewer explicitly noted that these caregivers significantly aided in navigating the complex processes involved in transitioning to assisted living, offering education and guidance during an otherwise challenging time. This kindheartedness contributes to an overall positive experience for both residents and their families.

Reviewers commonly remark on the cleanliness and welcoming ambiance of The Sanctuary of Phoenix. Many have described walking through its doors as akin to visiting family, appreciating how fresh it smells and how well-kept the facilities are overall. Despite certain reservations regarding aesthetics—one observer felt that while well-maintained, the decor was somewhat outdated—the overarching sentiment remains one of comfort and homeliness. These factors play an essential role in ensuring that residents feel at ease in their surroundings.

However, not all experiences were without challenges; issues surrounding property management surfaced for some families after moving loved ones out of the facility. One reviewer detailed frustrations regarding a delayed return of their mother’s deposit four months post her demise, noting that repeated calls went unanswered by management—a stark contrast to the caring experience encountered during residency. Clear communication from management regarding financial matters appears crucial in maintaining trust and satisfaction among families transitioning their loved ones into care.

Concerns about hygiene practices also emerged from reviews focused on shorter stays within The Sanctuary. One family expressed discomfort when their mother returned home with several toothbrushes, leading them to question whether she had used others' personal items during her three-day stay there. While they appreciated staff attentiveness otherwise, this incident caused apprehension about shared hygiene among residents—a concern worth addressing for facilities catering to vulnerable populations.

Beyond concerns related to personal belongings or management communication issues lies a consensus about the core mission at The Sanctuary: providing excellent care tailored uniquely to each resident's needs rather than resorting solely to medication-based solutions. Reviewers who mentioned other facilities often did so favorably when comparing them with The Sanctuary's tailored approach, which emphasizes individual care strategies alongside daily activities designed for engagement.

In conclusion, The Sanctuary of Phoenix stands out for its nurturing caregivers who cultivate a warm community atmosphere amidst clean surroundings that make families feel right at home upon entering its doors. However, like any establishment providing care services, it must remain vigilant against operational inefficiencies or lapses in hygiene practices while ensuring effective communication surrounding finances—elements critical not just to success but also peace-of-mind for those relying on such facilities during times filled with uncertainty.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Phoenix Sky Harbor International (15 miles away) Phoenix Sky Harbor International (15 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

The Sanctuary of Phoenix is an assisted living community located in Phoenix, AZ. It specializes in providing Memory Care for seniors who may be living with Alzheimer's disease or other forms of dementia.

Residents at The Sanctuary of Phoenix can enjoy a range of amenities designed to enhance their comfort and well-being. These amenities include spacious private rooms with private bathrooms, allowing for personal privacy and relaxation. The community also offers bath tubs and wheelchair accessible showers for ease and convenience. A beautician is available on-site to provide styling services to residents, making it easy to look and feel their best.

For those seeking spiritual fulfillment, devotional services are held on-site, creating a nurturing environment where residents can explore their faith and find solace. Indoor common areas provide opportunities for socialization and relaxation, while outdoor common areas allow residents to enjoy the fresh air and sunshine.

Short-term stays are offered for respite care needs, providing temporary relief for caregivers or when additional support is needed during recovery from illness or surgery.

Care services provided at The Sanctuary of Phoenix include high acuity care for individuals with complex medical needs, as well as assistance with incontinence management and medication administration. This ensures that residents receive the necessary support to maintain their health and well-being.

Dining at The Sanctuary of Phoenix is provided, with nutritious meals served regularly. Vegetarian options are available to accommodate different dietary preferences or restrictions.

In terms of activities, Christian services and devotional activities are offered on-site to cater to the spiritual needs of residents. Additionally, there are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters that provide ample opportunities for entertainment and engagement in the local community.

Overall, The Sanctuary of Phoenix provides a caring and supportive environment for seniors requiring Memory Care services in Phoenix, AZ. With its range of amenities and care services tailored to meet individual needs, residents can enjoy a comfortable lifestyle while receiving the assistance they require.

Nearby Places of Interest

This area of Phoenix, Arizona, is located in a convenient and accessible neighborhood with a variety of amenities nearby. There are multiple places of worship for spiritual enrichment, as well as several healthcare facilities including clinics and specialists for various medical needs. The presence of parks provides opportunities for outdoor activities and relaxation, while the abundance of cafes offers social gathering spots for enjoying coffee or tea. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants, catering to different culinary preferences. Pharmacies are conveniently located for easy access to medications and health care products. Lastly, there are theaters close by for entertainment options such as movies and shows. Overall, this area provides a comfortable and well-rounded environment suitable for senior living.

Places of Worship

  • Pure Heart Christian Fellowship (0.7 miles)
  • St Thomas More Parish (4.1 miles)
  • Open Door Fellowship Church (5 miles)
  • Church of Jesus Christ of Latter Day Saints (5.4 miles)

Physicians

  • Northwest Clinic For Children (0.8 miles)
  • West Valley Ear Nose & Throat (1.6 miles)
  • Banner Thunderbird Surgery Center (2.3 miles)
  • Arizona Center for Hematology and Oncology (2.4 miles)
  • AOC: Arizona Otolaryngology Consultants (2.5 miles)
  • ABC Children's Eye Specialists (2.5 miles)
  • Arrowhead Health Centers (2.7 miles)

Parks

  • Conocido Park (1.2 miles)
  • Foothills Park (3.3 miles)
  • Moon Valley Park (3.6 miles)
  • Royal Palm Park (5.1 miles)
  • Paseo Highlands Park (5.2 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (1.7 miles)
  • Dutch Bros Coffee (2.7 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.8 miles)

Restaurants

  • Whataburger (1.4 miles)
  • Valle Luna (1.5 miles)
  • Don Ruben's Mexican Restaurant (1.9 miles)
  • Bruster's Ice Cream (2 miles)
  • McDonald's (2.4 miles)
  • Chipotle Mexican Grill (2.6 miles)
  • Chick-Fil-A (2.7 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • Walgreens (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)

Theaters

  • AMC Deer Valley 30 (3.3 miles)
  • AMC Arrowhead 14 (5.1 miles)

Frequently Asked Questions

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