3437 West Acoma Drive, Phoenix, AZ 85053
For more information about senior living options: (844) 490-3973
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The review only expresses dissatisfaction and does not commend any aspect.
They let My Aunt perish. Lots of inconsistency and no professionalism. That Chuck individual seemed like he was hiding something.A troubling account emerges from a family's experience that centers on a serious claim of failure and loss. The reviewer opens with a blunt, emotionally charged statement: "They let My Aunt perish." The words carry the weight of grief and anger, signaling that the writer believes the care or service in question fell far short of what was needed during a critical time. The tone sets the stage for a larger critique of how the situation was handled, suggesting that avoidable mistakes, delays, or gaps in responsibility contributed to a devastating outcome. The opening lines imply a narrative of abandonment and preventable tragedy, inviting readers to consider not just isolated incidents but a pattern of care that felt incompatible with the needs of a vulnerable family member.
From the outset, the reviewer emphasizes pervasive issues with reliability and conduct. The core complaint centers on what is described as "lots of inconsistency and no professionalism." This phrase captures a sense of erratic service, where plans, schedules, and communications appeared to shift without notice or clear justification. The reviewer's language conveys a perception that the staff lacked a coherent approach to patient needs, resulting in a confusing and unsettling experience for the family. The critique suggests that the facility or team did not demonstrate the steadiness or quality one would expect when a loved one requires attentive, consistent support.
A key figure in the narrative is named explicitly in the reviewer's account: "That Chuck individual seemed like He was hiding something." This line introduces a personal element to the criticism, aligning the reviewer's distrust with a specific staff member. The description implies more than just professional missteps; it hints at secrecy, evasiveness, or a reluctance to disclose information that would be essential to the family's ability to make informed decisions. The portrayal of Chuck as potentially concealing facts or withholding a straightforward explanation adds a human dimension to the broader critique of care quality, suggesting that trust was undermined at a fundamental level.
The emotional resonance of the review deepens as the family reflects on the consequences of inconsistent care. The sense of abandonment and fear for a loved one's safety appears to be a central thread, reinforced by the belief that critical moments were mishandled or mishandled repeatedly. When care teams are inconsistent, families often feel compelled to fill gaps themselves, which can lead to mounting stress and a perception that professionals are not fully protecting the person in their care. The reviewer's narrative communicates the distress of watching a loved one navigate care without the assurance that a coordinated, transparent approach is in place.
Beyond individual behavior, the review alludes to systemic shortcomings within the service. The repetition of "inconsistency" alongside "no professionalism" hints at a broader pattern rather than a single incident. Families facing such dynamics frequently encounter cascading effects: miscommunications multiply, documentation becomes unreliable, and escalation processes appear slow or unclear. The implication is that the organization lacked robust protocols, accountability, and a culture of patient-centered communication. In turn, these gaps can leave families feeling powerless at critical moments and unsure where to turn for answers or redress.
The closing reflections loom with a mix of disappointment, caution, and a plea for improvement. The reviewer's experience is framed as a warning to others who might consider relying on the same service, emphasizing the human cost of systemic flaws. The narrative invites readers to scrutinize care providers more carefully, to demand clarity, and to insist on consistent, professional standards. The sense is that trust, once fractured, is hard to rebuild, and that families deserve proactive, compassionate, and transparent support - especially when a loved one's health or life is at stake. The account ends with a somber reminder that accountability and a genuine commitment to quality care are not optional, but essential protections for those who depend on professionals in their most vulnerable moments.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Acoma Assisted Living Home in Phoenix, AZ offers a comfortable and compassionate living environment for seniors in need of assistance with daily activities. This board and care home provides a range of care services, including assistance with bathing, dressing, transfers, and coordination with healthcare providers. The dedicated staff at Acoma Assisted Living Home ensures that residents receive the necessary support to maintain their independence and well-being.
The community boasts an array of amenities designed to enhance the quality of life for its residents. The fully furnished living spaces provide a cozy and welcoming atmosphere, while the dining room offers delicious meals prepared according to special dietary restrictions. Housekeeping services are included, ensuring that residents can enjoy a clean and well-maintained environment at all times.
Outdoor enthusiasts will appreciate the garden and ample outdoor space available for relaxation or leisure activities. Additionally, Wi-Fi/high-speed internet is provided for residents to stay connected with loved ones or engage in online activities.
Acoma Assisted Living Home understands the importance of maintaining social connections and engagement. Therefore, they offer scheduled daily activities for residents to participate in, promoting overall health and happiness.
Conveniently located near various amenities within close proximity, Acoma Assisted Living Home allows residents to easily access cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. Transportation arrangement is also provided for medical appointments.
Overall, Acoma Assisted Living Home is dedicated to providing personalized care in a warm and welcoming environment. Their comprehensive services and amenities cater to the unique needs of each individual resident while fostering a sense of community and belonging.
This area of Phoenix, Arizona is a diverse and convenient location with a range of amenities to support senior living. With several physicians' offices nearby, including Northwest Clinic For Children and West Valley Ear Nose & Throat, healthcare services are easily accessible. Places of worship such as Pure Heart Christian Fellowship and St Thomas More Parish provide opportunities for spiritual engagement. The abundance of parks like Conocido Park and Moon Valley Park offer tranquil settings for outdoor activities. Pharmacies like Walgreens and CVS Pharmacy are within close proximity for medication needs. Additionally, cafes such as Starbucks and restaurants like Valle Luna and Don Ruben's Mexican Restaurant cater to various culinary preferences. The AMC Deer Valley 30 theater provides entertainment options for residents looking to enjoy movies within the vicinity. Overall, this part of Phoenix offers a well-rounded environment that can cater to the needs of seniors looking for a comfortable and convenient lifestyle.
Acoma Assisted Living Home is located at 3437 West Acoma Drive, Phoenix, AZ 85053 in Maricopa County, Arizona
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