The Willow House by New Reflections RCH

Pros

• The owner, Jane, is highly regarded and known for her warm, caring nature.
• The staff at New Reflections is consistently friendly and accommodating.
• Other residents appear content and receive excellent care at The Willow House.
• The environment in the house is clean and inviting, creating a welcoming atmosphere.
• Residents with private rooms, like the reviewer's mom, experience exceptional care at New Reflections.

Cons

• Some residents may not find the owner, Jane, to be warm or caring.
• It is possible that some staff members may not always be friendly or accommodating.
• Not all residents may be happy or well taken care of at The Willow House by New Reflections.
• There is a chance that some individuals may not find the house clean and welcoming.
• It is possible that some residents may not receive excellent care at New Reflections.

Review

In December 2013, I made the decision to move my mother into The Willow House, a remarkable assisted living facility managed by New Reflections. From the very start, I realized that I had found an exceptional place for my mother's needs. Jane, the owner of The Willow House, exudes warmth and genuine care for all residents. It was clear that she goes above and beyond to ensure their happiness and well-being.

Not only is Jane a pleasure to deal with, but her dedicated staff reflects her friendly and accommodating nature. They consistently provide top-notch care for all residents, making sure their needs are met promptly and with utmost professionalism. It is evident that they genuinely care about each individual who calls The Willow House home.

One aspect that truly impressed me was the positive environment within the facility. The other residents appeared content and well-cared for, radiating a sense of happiness and fulfillment. This atmosphere speaks volumes about the quality of care provided at New Reflections. The staff's dedication and commitment undoubtedly contribute to this uplifting ambiance.

Upon entering The Willow House, one can immediately feel a sense of cleanliness and welcome. The entire facility is impeccably clean, creating an environment where residents can thrive in comfort and safety. It is evident that great emphasis is placed on maintaining hygienic conditions throughout the premises.

My mother was fortunate enough to have her own private room at New Reflections, which has truly made all the difference in her experience there. Having this personal space allows her to feel secure while also having easy access to the attentive care provided by the staff. Her room provides a cozy haven where she can relax and enjoy her newfound home.

All in all, I cannot recommend New Reflections enough based on my experience with The Willow House. From Jane's warm demeanor as the owner to the exceptional care provided by the staff, every aspect of this assisted living facility surpasses expectations. The cleanliness of the house further enhances the overall ambiance, creating a welcoming environment for residents. Most importantly, my mother receives excellent care at New Reflections and has found solace and comfort in her new home.

This part of Glendale, Arizona offers a convenient and accessible location for senior living with various healthcare facilities including physicians, pharmacies, and imaging centers in close proximity. There are also a variety of dining options ranging from casual pub fare to Italian and Mexican cuisine. Places of worship are nearby for those seeking spiritual fulfillment, and cafes like Starbucks and Dutch Bros Coffee provide opportunities for socializing and relaxation. The area is surrounded by several parks where residents can enjoy outdoor activities and stay active. Additionally, there are movie theaters within a short drive for entertainment options. Overall, this part of Glendale provides a well-rounded community with amenities that cater to the needs and interests of seniors looking for a comfortable living environment.

Physicians

• HonorHealth Medical Group - West Union Hills - Primary Care (0.2 miles)
• SimonMed Imaging (0.2 miles)
• Arrowhead Endoscopy & Pain Management Center (0.2 miles)
• Arrowhead Hospital - Bryan Ficarra, DO (0.2 miles)
• Paseo Family Physicians (0.8 miles)
• Kevin Turner (0.9 miles)
• Arrowhead Health Centers (1.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• Walgreens (3.1 miles)
• Albertsons Pharmacy (3.1 miles)
• Walgreens (3.2 miles)

Restaurants

• Heroes Pub and Grub (0.7 miles)
• Zipps Sports Grill (1 miles)
• Oregano's Pizza Bistro (1 miles)
• Macayo's Mexican Table (1.1 miles)
• Babbo Italian Eatery (1.1 miles)
• Portillo's Hot Dogs (1.9 miles)
• Bruster's Ice Cream (2 miles)

Places of Worship

• St Thomas More Parish (0.7 miles)
• The Church At Arrowhead (1.8 miles)
• Phoenix Arizona Temple (3.5 miles)
• Pure Heart Christian Fellowship (3.8 miles)
• CCV Childrens Building (3.9 miles)
• Christ's Church of the Valley (3.9 miles)

Cafes

• Starbucks (0.8 miles)
• Dutch Bros Coffee (1.3 miles)
• Starbucks (2.2 miles)
• Starbucks (3.6 miles)
• Starbucks (3.8 miles)
• Dutch Bros Coffee (3.8 miles)
• Starbucks (4.7 miles)

Parks

• Foothills Park (0.9 miles)
• Fletcher Heights Park (2.6 miles)
• Thunderbird Park (2.9 miles)
• Rio Vista Community Park (4.1 miles)
• Mountain Ridge Park (4.4 miles)
• Conocido Park (4.4 miles)

Theaters

• AMC Arrowhead 14 (1.7 miles)
• Arrowhead Fountains 18 (2.7 miles)
• AMC Deer Valley 30 (4.4 miles)