Angels for the Elderly

Pros

• The staff at Angels For The Elderly is caring and attentive, providing a positive environment for residents.
• The dining area is well-maintained, serving hot meals and accommodating residents' needs before mealtime.
• Many residents engage in activities and socialize with each other, contributing to a vibrant community atmosphere.
• The facility is clean and organized, with pleasant outdoor spaces like a patio and Florida room for residents to enjoy.
• Overall satisfaction with the facility and its value for the cost makes it a recommended option for families seeking care for their loved ones.

Cons

• The facility felt cramped and small, with narrow hallways and only one room apartments, which could lead to residents feeling isolated.
• Some staff members did not go out of their way to welcome new families or engage with them.
• There was a lack of communication regarding activities and residents were often seen sitting in the hallways without clear engagement.
• Residents reportedly did not receive adequate care, including issues with medication management and personal hygiene.
• The administrator's absence during crucial times led to a feeling of neglect and poor response to family inquiries.
• There were complaints about the overall atmosphere being dull, lacking warmth, and some rooms appearing dated.
• Families found it difficult to reach staff via phone, indicating poor communication, especially during critical times when visits were restricted due to the pandemic.
• Negative experiences included financial issues such as difficulty obtaining receipts for payments and disputes over medications that continued to be ordered after a resident moved out.

Review

The reviews for Angels For The Elderly present a mixed picture of the facility, revealing a range of experiences from different residents and their families. On one hand, many reviewers express satisfaction with the quality of care provided by the staff, emphasizing their caring nature and attentiveness to residents' needs. One reviewer highlights the importance of hot meals served in a spacious dining area where residents are comfortably placed before meals. This aspect is deemed a significant advantage for an elderly living facility. There’s also appreciation for the activities organized by the activities director, which encourages social interaction among residents. For those who may initially be reserved about engaging with others—such as one resident’s father—the ability to connect socially seemed to improve over time.

However, a recurring theme across several reviews is the desire for more variety in resident activities. While some families found Angels For The Elderly generally commendable and noted that they would recommend it to others, they concluded that there could be more options available to keep residents engaged and entertained. Activities appear to be grouped rather than varied enough to cater to diverse interests, suggesting a potential area for improvement in programming that could enhance overall resident satisfaction.

Contrasting sharply with positive testimonials are accounts reflecting disappointment and dissatisfaction with the facility's operations, particularly concerning communication and staff responsiveness. Some families report serious lapses in care that led them to question whether their loved ones were receiving adequate attention or assistance navigating health-related challenges. One reviewer recounted a distressing experience involving difficulty reaching staff members by phone during important decision-making moments regarding their family member’s care. Such instances underscore concerns about staffing levels or processes at Angels For The Elderly that may hinder timely communication or support.

Another concerning narrative highlighted how frustrations escalated when attempts were made to resolve issues through corporate channels; reviewers felt responses were dismissive or inadequate. Issues related to medication management were prominently featured. There were reports of medications not being correctly monitored after moving out of the facility—a situation leading to additional financial burdens on families due to unreturned medications filled at an outside pharmacy without proper coordination.

Equally troubling were reports from individuals who had witnessed a decline in service quality following changes in management or ownership structure; specifically, references made regarding Atlas Senior Living indicated considerable concern over operational standards post-transition. Long-term residents mentioned that what was once a supportive environment deteriorated significantly under new management practices leading up to neglectful conditions—incidents such as miscommunication regarding medical needs during critical times became alarmingly common.

Despite these negative experiences voiced by some reviewers—ranging from feelings of discomfort due to cramped quarters within individual rooms, lackluster shared spaces devoid of warmth, absence of visible staff engagement outside scheduled activities—it appears there remains goodwill toward individual caregivers who genuinely strive despite systemic shortcomings attributed possibly more towards broader operational inefficiencies than personal negligence.

In conclusion, while many families appreciate essential services like meal provision and housekeeping offered at Angels For The Elderly alongside instances of meaningful engagement fostered by specific attentive staff members; contrasting experiences speak volumes about gaps needing urgent address—from variability or perceived inadequacies in structured programs through medication oversight all encapsulated within broader administrative challenges faced during transitions between leadership models impacting overall resident experience directly speaking towards each facility’s unique character defining optimal elder care service representation.

This part of Montgomery, Alabama, offers a convenient and well-established location for senior living. With a variety of healthcare facilities nearby, including Family Practice physicians, the Montgomery Cancer Center, and Central Alabama Kidney & Hypertension Center, residents can easily access medical care. Additionally, there are several pharmacies such as Walgreens and Adams Drugs within a short distance for medication needs. Places of worship like Dalraida United Methodist Church and Eastern Hills Baptist Church provide spiritual support, while parks like Hyde Park offer opportunities for outdoor recreation. The area also includes dining options like Zaxby's and Sol Restaurante Mexicano & Taqueria for meals out. Overall, this neighborhood provides a combination of essential services and amenities that cater to the needs of older adults considering senior living in Montgomery.

Physicians

• Family Practice (0.1 miles)
• J Michael Karst (0.6 miles)
• Itec (1.7 miles)
• Montgomery Cancer Center (1.7 miles)
• Professional Pediatrics (1.8 miles)
• Central Alabama Kidney & Hypertension Center PC (1.8 miles)
• Capital City Gastroenterology (1.8 miles)

Restaurants

• Zaxby's (0.2 miles)
• Sol Restaurante Mexicano & Taqueria (0.3 miles)
• IHOP (1.8 miles)
• Waffle House (1.9 miles)
• Krystal (2 miles)
• Burger King (2 miles)
• Chick-Fil-A (2.1 miles)

Pharmacies

• Walgreens (0.5 miles)
• Adams Drugs Perry Hill Place (2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3 miles)
• Winn-Dixie (3.2 miles)
• Good Neighbor Pharmacy (3.3 miles)
• Walgreens (3.4 miles)

Hospitals

• Central Alabama Veterans Health Care System West Campus (0.5 miles)
• Baptist Hospital (3.6 miles)
• Baptist Health (3.6 miles)
• Baptist Health Breast Health Center (3.7 miles)
• Baptist Medical Center East (3.8 miles)

Places of Worship

• Dalraida United Methodist Church (0.6 miles)
• Eastern Hills Baptist Church (1 miles)
• Morningview Baptist Church (1.7 miles)
• First Baptist Church (3.5 miles)

Parks

• Hyde Park (2.5 miles)
• Blount Cultural Park (3.5 miles)

Cafes

• Starbucks (2.5 miles)