Hillview Terrace in Montgomery, AL
SaveInformation last verified:
100 Perry Hill Road, Montgomery, AL 36109
For more information about senior living options: (844) 490-3973
The staff are helpful and kind. Hillview’s team is friendly and attentive, making the environment feel warm. They took excellent care of him, and the facility is clean with good meals. The staff are the nicest, most professional, caring, and hardworking people. Admissions and nursing staff were great, with proactive communication. The facility is clean, visually appealing, and the staff are knowledgeable and compassionate. The rehab program is top-notch and the therapy department is outstanding. The administrator is nice, professional, and responsive.
The staff ignored the patient's pain and neglected basic needs. The facility neglected a family member, leaving her unkept and with severe sores that required hospitalization. The nurses were unprofessional and negligent. A family member died after being left in horrific conditions and receiving inadequate care during COVID. The center withheld necessary treatment, claiming the doctor hadn’t authorized it. The building is filthy and smells of urine; rooms are not well maintained. The call button is useless and residents are left waiting for help. The administrator dodges phone calls and refuses to communicate with families.Hillview Terrace in Montgomery, Alabama is best suited for families seeking a rehab-forward environment where a warm, personable front-line staff can translate into real daily care and meaningful recovery progress. The strongest fit is for short-term or post-acute residents who respond to aggressive therapy and frequent staff interaction, and for long-term residents whose families prize approachable administration and a home-like atmosphere. Those considering alternatives should note that Hillview may not be the right match for anyone needing consistently ironclad safety, pristine infection control, or highly structured dementia care; families who cannot tolerate variable staffing levels, uneven communication, or concerns about cleanliness will want to look elsewhere.
On the upside, the facility earns praise for a caregiving culture that many families report as genuinely caring. Numerous reviews point to a therapy staff that fights for progress, daily nurse presence, and an admissions process that minimizes friction and keeps families informed about health conditions. Specific staff members are repeatedly cited as memorable and dedicated, and the overall environment, clean appearance, courtyard space, and amenities like a beauty salon, adds to day-to-day quality of life. When operations are running smoothly, Hillview delivers visible recovery gains and a sense that residents are more than just patients.
Yet the record is deeply polarized, and the negative experiences command serious attention. There are repeated, substantiated claims of neglect, untreated wounds, and infections that escalated into hospitalizations, with families describing raw or missing care between shifts. Delays in pain management, missed or inappropriately timed medications, and inconsistent response to call bells recur in several accounts. Communication gaps, between shifts, between staff and families, and between administration and residents, leave families feeling out of the loop. Concerns about cleanliness, odor, and overall facility upkeep appear in a sizable portion of reviews, and a few accounts describe troubling financial and administrative perceived missteps, including distrust of staff and management.
Those pros can offset some cons when Hillview operates with full staffing, engaged leadership, and transparent processes. In the best case, a skilled rehab team produces measurable functional gains, a proactive nursing team catches issues early, and administrators who are accessible and responsive keep families informed and reassured. The presence of strong therapy programs and attentive, personable staff can temper the anxiety of an unfamiliar environment and deliver tangible improvement for residents. However, the offset is not universal. When staffing declines, communication frays, or infection control lapses occur, the same strengths become fragile under pressure, and the risk-to-benefit balance shifts sharply toward caution.
Family decision-making should approach Hillview with a concrete plan and a healthy degree of skepticism. Prospective residents and their teams should schedule multiple visits at varying times, request candid conversations with the administrator and the nursing supervisor, and walk through a current care plan with therapists and nurses. Inspect rooms for cleanliness and odor, test the responsiveness of call lights, and verify med-pass reliability and dosing accuracy. It is essential to see documented evidence of daily physician or nurse practitioner rounds and up-to-date wound-care protocols. Ask about staffing levels on weekend shifts, turnover rates, and the facility’s process for handling appeals or complaints. If the responses feel vague, or if red flags reemerge, delays in essential care, unresolved wounds, or reluctance to disclose incidents, consider alternatives with stronger, more consistent safety and accountability.
In the end, Hillview Terrace is not a one-size-fits-all choice. It can be a solid option for families prioritizing robust rehab services, immediate access to caring staff, and a nurturing environment, provided there is active oversight and strong communication, and provided that concerns about cleanliness and safety can be mitigated through diligent supervision. For families prioritizing predictable safety, rigorous infection control, and uniformly reliable staffing, especially for residents with complex medical needs or dementia care, the balance of evidence suggests exploring other communities first. The prudent path is a careful, comparative evaluation: visit, verify, and validate, then choose a community whose day-to-day operations align with the elder’s needs and the family’s expectations for safety, transparency, and respect.
143 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Montgomery Regional Apt (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillview Terrace in Montgomery, AL is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can get their hair done, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents who need help getting around.
For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining and special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are kept clean and tidy.
Residents can stay active in the fitness room or take part in gaming and resident-run activities. For those who prefer a quieter activity, there is a small library where residents can relax with a book. Outdoor space and gardens provide opportunities for fresh air and relaxation.
Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available for those who need it, along with diabetes diet support and assistance with meal preparation and service.
The community also offers transportation arrangements for non-medical needs as well as transportation to doctors' appointments. A wellness center provides resources for maintaining mental wellness.
In terms of nearby amenities, Hillview Terrace has two cafes, three parks, 13 pharmacies, 37 physicians' offices, 35 restaurants, four places of worship, and six hospitals nearby.
Overall, Hillview Terrace provides a comprehensive range of services and amenities to support the comfort and wellbeing of its residents in Montgomery, AL.
This part of Montgomery, Alabama, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies such as Walgreens and Adams Drugs Perry Hill Place nearby, accessing necessary medications is easily manageable. In terms of spiritual well-being, there are various places of worship like Dalraida United Methodist Church and Eastern Hills Baptist Church within close proximity. Additionally, there are numerous dining options including Sol Restaurante Mexicano & Taqueria and Chick-Fil-A, catering to various culinary preferences. For medical needs, there are reputable hospitals like Central Alabama Veterans Health Care System West Campus and Baptist Medical Center South nearby. The presence of physicians' offices such as Family Practice and Capital City Gastroenterology ensures accessible healthcare services. Furthermore, the area boasts serene green spaces like Hyde Park and Blount Cultural Park for leisurely walks or relaxing outings. Overall, this part of Montgomery provides a well-rounded environment for senior living with essential services readily available in the vicinity.
Hillview Terrace is located at 100 Perry Hill Road, Montgomery, AL 36109 in Montgomery County, Alabama
Hillview Terrace on seniors.fyi includes 5 photos including images showing building, chandelier, healthcare, nurse, entrance, awning, architecture, living room, and more.
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