Haven Memory Care

Pros

• The staff at Haven Memory Care is consistently described as caring, professional, and dedicated to the well-being of residents.
• Many residents experience improved physical and emotional health while receiving care at the facility.
• The facility is noted for its clean, homey environment and pleasant atmosphere, making it inviting for both residents and visitors.
• Residents enjoy a variety of engaging activities, including arts and crafts, movie nights, and exercise routines, fostering a sense of community.
• Families appreciate the strong relationships that form between staff and residents, providing peace of mind about their loved ones' care.
• New management has significantly improved the quality of care compared to previous experiences.
• Many families express satisfaction with the value received in terms of care quality relative to cost.

Cons

• The facility does not adequately address fall risks, leading to residents being asked to leave.
• New management has caused a decline in care quality, resulting in filthy rooms and poor laundry practices.
• Communication with nursing staff is frustrating, as calls often go unanswered.
• There are serious staffing issues that affect the quality of care provided, including high staff turnover.
• Residents have been sent away when their conditions worsened, which raises concerns about the facility's commitment to long-term care.
• Some residents feel neglected and believe staff show little concern for their loved ones' well-being.
• Overall negative experiences have led to dissatisfaction with the level of personal attention and care given to residents.

Review

Haven Memory Care has garnered a range of opinions and experiences from family members of residents, presenting both positive highlights and concerning criticisms regarding the facility’s care, management, and overall environment. By examining the reviews closely, it becomes evident that while some families have experienced significant satisfaction, others have faced distressing challenges.

One recurring theme among the reviews is the varying quality of care provided at different times. For instance, one reviewer highlighted their sister-in-law’s positive experience during a respite stay, praising the staff's caring attitude and the facility's small size for its one-on-one attention. They appreciated activities like movie nights and card games as beneficial engagements for residents. However, contrasting this experience are multiple accounts from families who reported concern about inadequate care—specifically referencing instances where loved ones were found in alarming conditions due to poor supervision or hygiene practices. Situations like dirty rooms and unreturned laundry reflect a worrying downturn in cleanliness and resident dignity.

In terms of staffing, many reviewers expressed concerns over high turnover rates which led to inconsistent care for their loved ones. Families noted that new management altered the quality of service significantly compared to when they first moved their relatives into Haven Memory Care. Complaints about rude management combined with reports of agency staff not providing adequate support raised alarm bells for those trying to ensure their family members received appropriate attention. One reviewer shared a deeply troubling experience regarding their relative being sent to a psychiatric hospital without proper communication from the staff at Haven, citing a pattern where escalating health issues led to dismissive actions rather than comprehensive support.

However, amidst these critiques emerged several voices commending Haven Memory Care for its nurturing atmosphere and quality treatment received by residents. Positive remarks highlighted efficient staff members who consistently demonstrated compassion towards residents’ needs. Some families felt reassured knowing that there was always someone from nursing on duty and appreciated scheduled activities that encouraged participation among residents. This duality presents a complex view: while some families found solace in their loved ones’ care regimes at Haven, others seemed unable to find any stability or reliability in services rendered.

The layout and facilities themselves also received varied feedback; on one hand, some mentioned that room sizes were spacious and decor welcoming while lamenting higher costs associated with living there when compared with previous facilities visited. Residents reportedly enjoyed various recreational activities organized by staff which contributed positively to their well-being but also voiced dissatisfaction regarding promised amenities that were not delivered consistently over time.

Despite the mixed reviews surrounding staffing changes and individual incidents of inadequate care, several families were adamant about recommending Haven Memory Care based on personal experiences where their loved ones thrived under attentive care models operated by dedicated staff members committed to enhancing residents' quality of life each day. It is crucial for prospective clients considering this facility to conduct thorough research while weighing past experiences shared by current caregivers against recent developments within management alterations affecting operations at this memory care center.

Overall, it's clear that while some aspects of Haven Memory Care shine brightly—such as community feel fostered among staff-resident relationships—the glaring discrepancies in service standards cannot be overlooked easily either; potential residents must approach with careful consideration before entrusting their loved ones' wellbeing into this complex milieu marked by both commendable attributes and necessary areas for improvement.

This part of Gulf Shores, Alabama offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of dining options such as Safari Club, Island Wing Company, and Cactus Cantina, residents can enjoy delicious meals nearby. Access to medical care is convenient with General Practice PC, E Gaylon Mccollough, and Ferrell Family Dental Pc located within close proximity. Additionally, there are pharmacies like Medistat Rx for easy access to medication. For leisure activities, seniors can visit Cobb Pinnacle 14 Cinemas or relax at Beach Girl Coffee or The Southern Grind Coffee House. The area also features Our Lady of the Gulf Catholic Church for spiritual support and Alabama Gulf Coast Urgent Care for immediate medical attention. Overall, this neighborhood in Gulf Shores provides a comfortable and convenient living environment for seniors.

Restaurants

• Safari Club (1 miles)
• Island Wing Company (1 miles)
• Cactus Cantina (1.3 miles)
• The Galley (1.7 miles)
• El Toro Mexican Restaurant (2 miles)
• Gulf Shores Diner (2 miles)
• Culver's (2.9 miles)

Physicians

• General Practice PC (1.3 miles)
• E Gaylon Mccollough (1.3 miles)
• Ferrell Family Dental Pc (1.3 miles)
• McCollough Institute For Appearance and Health (1.4 miles)
• McCollough Institute - Jordan L Wallin MD (1.4 miles)
• McCollough Plastic Surgery Clinic (1.4 miles)
• SunRays Optical Boutique (1.5 miles)

Pharmacies

• Medistat Rx (1.3 miles)
• Gulf Shores Family Pharmacy (3.7 miles)
• Walmart Pharmacy (3.9 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.7 miles)
• Winn-Dixie (4.8 miles)
• Medistat (5.2 miles)

Theaters

• Cobb Pinnacle 14 Cinemas (1.7 miles)

Cafes

• Beach Girl Coffee (2.2 miles)
• Starbucks (3.6 miles)
• The Southern Grind Coffee House (3.8 miles)
• The Happy Pappys (4 miles)
• Bahama Bobs Beach Side Cafe (5.5 miles)
• The Copper Kettle Tea Bar (5.7 miles)

Transportation

• Jack Edwards Airport (JKA) (2.5 miles)

Places of Worship

• Our Lady of the Gulf Catholic Church (3.3 miles)

Hospitals

• Alabama Gulf Coast Urgent Care (3.9 miles)
• South Baldwin Regional Medical Center (7 miles)

Parks

• Gulf State Park (5.5 miles)