Madison Heights/Kelley Place Memory Care Communities

Pros

• Kelly's place has provided a great experience for families, with residents being engaged in activities showcased on social media.
• The small-town setting and size of Madison Heights/Kelly Place memory care was appreciated by families seeking care for their loved ones.
• Residents enjoy the planned activities and meals, and the staff is described as super nice and friendly.
• Families have noticed improvements in their loved ones’ well-being and social engagement since moving to Madison Heights.
• The cleanliness of the facility is highly rated, with residents always appearing well-maintained.
• Recent renovations have improved the aesthetics of the facility, making it visually appealing.
• The activity program is well organized, offering a variety of options for residents to stay engaged.

Cons

• The facility suffers from high staff turnover, leading to inconsistency in care and services.
• The quality of food is poor and unappealing to residents.
• Night staff are not reliable, contributing to concerns about resident safety and care.
• Residents' belongings are often lost or misplaced in the wrong rooms.
• The facility is frequently short-staffed, resulting in overworked employees and diminished care quality.
• Management is difficult to reach, which hinders communication regarding resident care and changes.
• Medications were adjusted without consulting family members, indicating a lack of communication and respect for familial input.
• There are currently no activities available due to issues with hiring an activity director.
• Some areas of the facility appear dirty, such as baseboards not being cleaned adequately.
• A recent tour revealed disrespectful behavior from staff towards residents during interactions.

Review

Madison Heights/Kelly Place has garnered a mixed reputation among families seeking memory care for their loved ones. While some families express appreciation for the nurturing environment and activities offered, others highlight significant concerns about staff turnover, food quality, and management communication. This variability in experience underscores the complexities of choosing an appropriate memory care facility.

For many families, the sense of community and engagement provided at Kelly Place stands out as a major selling point. Several reviews commend the small-town setting and intimate size of the facility, which accommodates only 16 residents, allowing for more personalized care. Residents benefit from actively scheduled activities every day, designed to keep them engaged and socially active—a crucial element for individuals grappling with dementia or Alzheimer’s disease. One family noted that they appreciated how the staff made efforts to get residents out of their rooms and into social settings, combating feelings of isolation so commonly experienced in other facilities.

On a positive note, reviews frequently mention the cleanliness of both resident living spaces and communal areas within Madison Heights. Families have consistently observed that the environment is well-maintained and free from unpleasant odors—important factors for comfort when selecting a home for loved ones with complex needs. The presence of special services such as on-site podiatry and hair styling also earned praise from residents' families, suggesting that attention to personal care goes beyond just meeting basic health requirements.

However, despite these positive attributes, several significant challenges persist at Kelly Place. High staff turnover emerged as a critical issue mentioned across various reviews. Although families reported that aides and nurses were generally friendly during their tenure, they found instability in staffing disruptive to their loved one's continuity of care. Reports indicate that management often struggles with effective communication regarding important changes affecting residents’ care plans; decisions around medication adjustments occurred without sufficient consultation with family members.

Food quality at Kelly Place was another repeated concern among reviewers; many described meals as poor in quality and unappealing to residents. This aspect can be particularly challenging given how integral nutrition is to overall well-being—especially for older adults—and highlights another area where improvements may be necessary. Families expressed disappointment not only over meal offerings but noted those who manage dining experiences seem disconnected from residents’ preferences.

Further complicating matters are issues surrounding engagement opportunities due to shortages in activity programming staff. Reviews indicated times when there were no planned activities because an activity director could not be retained; this negatively impacted residents who thrive on structured engagement throughout their days. Some families felt frustrated about learning critical updates regarding staffing changes only after they had occurred rather than being informed proactively by management.

In conclusion, while Madison Heights/Kelly Place boasts viable strengths—particularly related to its clean environment and personalized interaction—the facility faces pressing challenges regarding staff consistency, effective communication with families, quality food provisions, and maintaining robust activity programming for its memory care residents. As prospective clients evaluate options within memory care environments, each family must weigh these aspects based on individual needs and expectations while navigating what can be a highly emotional decision-making process.

This part of Enterprise, Alabama, offers a variety of amenities and services that would be convenient for seniors looking to settle down in the area. There are several restaurants nearby, offering a mix of casual dining options such as White Oak Ale House and more fast-food choices like Church's Chicken and Bojangles'. For healthcare needs, there are multiple physicians offices including Wiregrass Dental and Hillside Family Practice, as well as pharmacies like Holley Pharmacy and Bryars-Warren Drug Co. In case of emergencies, both South Alabama Outpatient Services and Medical Center Enterprise hospitals are within close proximity. Additionally, there are cafes like Downtown Donuts for leisurely outings and parks like Enterprise Recreational Complex for outdoor activities. Places of worship like Church On Boll Weevil Circle cater to spiritual needs while transportation options such as Enterprise Rent-A-Car and Windwalker Aviation provide easy access for travel. Overall, this part of Enterprise provides a range of essential services for senior residents in a convenient location.

Restaurants

• White Oak Ale House (0.3 miles)
• Church's Chicken (0.4 miles)
• Touchdown Burgers (0.6 miles)
• The Craft Bar and Grill (0.6 miles)
• Cutts Restaurant (0.8 miles)
• Milky Moo's (1.1 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.1 miles)

Physicians

• Wiregrass Dental (0.5 miles)
• Digestive Health Specialists (0.6 miles)
• Hillside Family Practice (0.7 miles)
• Dr Malone (0.7 miles)
• Southeastern Ent (0.7 miles)
• Enterprise Children's Center (0.8 miles)
• Wiregrass Urology (0.8 miles)

Pharmacies

• Holley Pharmacy (0.6 miles)
• Bryars-Warren Drug Co. (1 miles)
• Martin-Colley Drugs (1.3 miles)
• Bryant Pharmacy (1.5 miles)
• Bryan Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• Center Drugs of Enterprise (1.9 miles)

Hospitals

• South Alabama Outpatient Services (0.7 miles)
• Medical Center Enterprise (0.8 miles)

Cafes

• Downtown Donuts (0.9 miles)
• Panera Bread (1.2 miles)
• Boldly Going Coffee Shop (2.3 miles)

Parks

• Enterprise Recreational Complex (1.1 miles)
• Parks And Recreation-Enterprise (1.3 miles)
• Johnny Henderson Family Park (1.4 miles)
• Bowden Terrace Neighborhood Center Playground (8.6 miles)

Places of Worship

• Church On Boll Weevil Circle (1.8 miles)
• Iglesia Cristiana Torre Fuerte (1.9 miles)
• Pleasant Shade Baptist Church (1.9 miles)
• Refuge Church (2.4 miles)
• Calvary Baptist Church (3.4 miles)
• Southern Baptist Convention (5.1 miles)
• Bethany Baptist Church (5.1 miles)

Transportation

• Enterprise Rent-A-Car (2.2 miles)
• Windwalker Aviation (2.8 miles)
• Enterprise Municipal Airport ETS (3.3 miles)
• Cairns Army Airfield (OZR) (9.1 miles)
• U-Haul Neighborhood Dealer (10.8 miles)
• Knox Army Heliport (11 miles)