First Light Home Care of the Wiregrass

Pros

• The caregiver Jamecia is efficient, knowledgeable, and provides seamless care.
• The staff at the agency take good care of the reviewer's mother and provide light house cleaning.
• The caregivers from First Light Home Care go above and beyond for the reviewer's loved one.
• The company is well-run and delivers on their promises.
• The cleanliness of First Light Home Care is highly praised, although there may be some minor organizational issues.
• The staff provide great companionship to the reviewer's loved one and are there for emergencies.
• Debra from First Light Home Care is reliable and takes care of the shopping and cleaning needs of the reviewer's parents.
• The management at First Light Home Care is attentive and concerned about addressing any issues or concerns raised by clients.

Cons

• The rotating door of inexperienced caregivers has been a problem for Mrs. Rammelkamp's family.
• Some of the caregivers have not been able to come in without detailed instructions.
• One caregiver left the mother-in-law alone in the shower with the bathroom door shut.
• Another caregiver could not handle the patient comfortably and left dirty dishes.
• It is shocking that some of the caregivers passed the interview and/or recommendations.
• Sometimes, items are not put back where they were taken from, causing difficulty for the mother-in-law.
• The services provided by First Light Home Care of Wiregrass are more of assisted care, rather than nursing or medical assistance.
• Out of several people who have been in their house, some were not so good at their job.
• Although not professionals, it is acknowledged that the screened caregivers are generally pretty good but not registered nurses.

Review

Finding the right caregiver for a loved one can be a challenging task. For Mrs. Rammelkamp, it has been a frustrating experience with a rotating door of inexperienced caregivers. However, there is one caregiver, Jamecia, who stands out as being efficient and seamless in her care. She possesses the necessary professional knowledge to meet Mrs. Rammelkamp's needs effectively. It is alarming how some of the caregivers have passed the interview process despite their lack of competence.

On the other hand, another reviewer shares a positive experience with home care services for their mother. The staff not only assists with basic needs but also provides light house cleaning and upkeep. As meals are provided by Meals on Wheels, there is no need for meal preparation. The friendliness and personable nature of the caregivers make this agency highly recommended.

In an emergency situation, having reliable caregivers by your side can bring immense relief. One family expresses gratitude towards their caregiving team who went above and beyond expectations during an unforeseen incident. They accompanied their loved one to the hospital and even made arrangements for someone else to stay with them when they couldn't be present.

First Light Home Care of Wiregrass is commended for its cleanliness standards by another reviewer. However, there are occasional issues where items are not put back in their original places, making it difficult for the client to find them again. In terms of activities and care services, this agency receives high ratings but should not be mistaken as providing nursing or medical assistance.

For an elderly couple receiving home care three times a week, having a reliable and trustworthy caregiver like Debra makes all the difference in their lives. Debra takes care of various household chores and errands, giving peace of mind to the couple knowing that their needs will be met.

Lastly, communication with management plays a crucial role in ensuring satisfaction with home care services. A customer mentions that while they have had both good and not-so-good caregivers, the management at First Light Home Care has been responsive and concerned. The main focus for this family is to have a companion who can keep their loved one safe.

In conclusion, the search for dependable and knowledgeable caregivers can be challenging, but it is possible to find success in finding the right fit. From positive experiences with caring and personable staff to issues with cleanliness and organization, these reviews highlight the importance of communication with management and clear expectations when seeking home care services.

This part of Dothan, Alabama offers a range of amenities and services that cater to seniors looking for convenience and accessibility. With pharmacies such as Westside Pharmacy and Doctors Center Pharmacy nearby, residents have easy access to medications and healthcare needs. There are also several reputable physicians' offices like Cardiology Associates and Primecare of Dothan for regular medical check-ups. Flowers Hospital is conveniently located within walking distance, providing excellent healthcare services in case of emergencies. In terms of dining options, there is a Subway at Flowers Hospital along with other popular chains like Hardee's and McDonald's for quick meals. Additionally, there are cafes like Panera Bread and Starbucks nearby for those looking for a cozy place to relax. Overall, this area offers a mix of essential services and dining options that cater to the needs of seniors looking to settle down in a bustling yet well-equipped community.

Pharmacies

• Westside Pharmacy (0 miles)
• Doctors Center Pharmacy (0.4 miles)
• Walgreens (1.5 miles)
• Walgreens (2.1 miles)
• Winn-Dixie (2.2 miles)
• Brannon Stand Drugs (2.3 miles)
• Northcutt Drug Company (2.6 miles)

Physicians

• Cardiology Associates, PA (0 miles)
• Feagin & Owen Plastic Surgery (0.1 miles)
• 21st Century Oncology of Flowers Hospital (0.1 miles)
• Wiregrass Surgical Associates PC (0.2 miles)
• Flowers Medical Group - Dothan Neuro-Spine-Pain (0.2 miles)
• Primecare of Dothan (0.3 miles)
• Aventa Specialized Women's Care- OBGYN (0.3 miles)

Hospitals

• Flowers Hospital Radiology (0.1 miles)
• Flowers Hospital (0.1 miles)
• Surgery Center South (2.4 miles)
• SE Alabama Medical Center - SAMC (3.5 miles)

Restaurants

• Subway in Flowers Hospital (0.1 miles)
• Hardee's (0.2 miles)
• McDonald's (0.3 miles)
• Sonic Drive-In (0.3 miles)
• Papa John's Pizza (1.2 miles)
• Loyless Donuts Circle West (1.7 miles)
• Olive Garden (1.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.6 miles)
• Bethlehem Baptist Church (2 miles)
• Harvest Church (2.5 miles)
• First Missionary Baptist Church (3.7 miles)
• Southern Baptist Convention (4.1 miles)

Cafes

• Panera Bread (2 miles)
• Starbucks (2 miles)
• Mural City Coffee Company (4.1 miles)

Transportation

• Enterprise Rent-A-Car (2.4 miles)