Westside Terrace Health & Rehabilitation Center

Pros

• The facility is ultra clean and well-maintained, with no unpleasant odors.
• The management and staff, including the receptionists, are very friendly and accommodating.
• The rehabilitation staff is highly regarded for their support and assistance.
• There are a variety of activities scheduled for residents, which help keep them engaged and entertained.
• Residents generally seem happy with the amenities available to them.
• The nursing staff is primarily attentive and helpful when addressing questions or concerns from family members.

Cons

• The facility struggles with phone accessibility, as someone is rarely available to answer calls, leaving families without necessary updates.
• Several residents and family members have criticized the food, describing it as cold, tasteless, and generally unacceptable for the residents' enjoyment.
• While most of the nursing staff is good, there are a few aides who appear to be unhappy in their jobs and exhibit grumpy behavior.
• There are concerns about the adequacy of accommodations for individuals with dementia, as levels of care are not adequately segregated based on resident needs.
• The rooms are reported to be small, leading to dissatisfaction regarding living conditions for long-term stays rather than just rehabilitation.

Review

Westside Terrace Health & Rehabilitation Center has garnered mixed reviews from families of residents, reflecting both commendations and concerns. The facility is generally recognized for its cleanliness and well-maintained environment, which is a significant factor for many families when choosing a care facility. Visitors often note the absence of unpleasant odors, suggesting that the management puts considerable effort into maintaining hygiene standards. This aspect contributes positively to the overall impression of Westside Terrace, with many labeling it as one of the best facilities in Dothan and potentially in the entire area.

In terms of staffing, most reviews indicate that the personnel at Westside Terrace are accommodating and attentive. The management and reception staff are commended for their kindness, creating a welcoming atmosphere. Nursing staff is described as mostly competent and responsive, although some complaints arise about certain aides who appear less enthusiastic about their roles. It's evident that while there are occasional lapses in service quality from specific staff members, the majority are dedicated to providing care and support to residents. Families appreciate when nurses take the time to respond to inquiries about their loved ones' wellbeing; however, achieving consistent communication can sometimes be a challenge.

One recurring issue across multiple reviews pertains to communication barriers with the facility regarding updates on residents’ health and status. Family members express frustration over difficulty reaching staff by phone and receiving timely information about their loved ones. This lack of communication can exacerbate anxiety for families who want to stay informed about changes or developments concerning their relatives’ health status. Improved responsiveness on the part of staff could alleviate some of this stress for family members who feel disconnected from the daily lives of those they care for at Westside Terrace.

When it comes to dining experiences within Westside Terrace, feedback appears overwhelmingly negative. While several reviewers mentioned that meals resemble typical hospital food, others were particularly perturbed by its poor quality—describing it as tasteless or cold upon serving. A consensus among many family members indicates that food plays a crucial role in residents' enjoyment during their stay; thus, substantial improvements in meal offerings might enhance overall satisfaction rates among residents and their families alike. It seems clear that until these culinary concerns are addressed properly, some visitors may struggle to rate Westside Terrace as an excellent facility despite other favorable attributes.

Comments also highlight various social activities offered at Westside Terrace which aim to promote engagement among residents. Activities such as church services, bingo games, monthly birthday celebrations for residents, and other organized events contribute positively to fostering community within the nursing home environment. However, critiques mention a potential mismatch between available activities and resident needs—especially concerning individuals living with dementia who may require more tailored engagement strategies than what is currently provided. The likelihood of meeting diverse requirements through structured programming remains an important conversation amongst families seeking optimal rehabilitation experiences for their loved ones.

Lastly, while some patients find accommodations adequate for short stays like rehab sessions—albeit small—the general sentiment leans towards needing better grouping based on cognitive levels among residents to ensure appropriate interactions among peers facing similar challenges. Families appreciate structured activity schedules but desire more targeted approaches so every resident can benefit meaningfully from participation without feeling overwhelmed or under-stimulated based on differing abilities or conditions.

In summary, Westside Terrace Health & Rehabilitation Center presents strengths primarily in cleanliness and attentive staffing but faces significant hurdles in food quality and effective communication with families regarding updates on resident wellbeing—both areas critical for ensuring positive experiences within such facilities—a dichotomy echoed throughout numerous familial testimonials illuminating both sides of life within this nursing home setting.

This part of Dothan, Alabama is a bustling medical hub with several physician offices and hospitals located within close proximity. Flowers Hospital and Southeast Alabama Medical Center provide comprehensive healthcare services to the community. There are also pharmacies nearby for easy access to medications. In terms of dining options, there are fast-food restaurants as well as sit-down establishments like IHOP and Olive Garden. For those who enjoy coffee, there is a Starbucks and Panera Bread conveniently located within a short drive. Additionally, there are places of worship in the area for spiritual needs. Overall, this neighborhood offers a mix of healthcare services, dining options, and religious institutions making it a convenient and potentially suitable option for senior living.

Physicians

• Dothan Behavioral Medicine Clinic (0.1 miles)
• Flowers Medical Group - Family Medicine Medical Drive (0.1 miles)
• Bedsole Russell Lee MD Internal Medicine Association Dothan (0.1 miles)
• Aventa Specialized Women's Care- OBGYN (0.2 miles)
• Womens Medical Center (0.2 miles)
• Gulf Coast Dermatology (0.2 miles)
• Aqua Medical Spa (0.2 miles)

Hospitals

• Flowers Hospital (0.3 miles)
• Flowers Hospital Radiology (0.4 miles)
• Surgery Center South (2.5 miles)
• SE Alabama Medical Center - SAMC (3.4 miles)

Restaurants

• Subway in Flowers Hospital (0.3 miles)
• Hardee's (0.6 miles)
• Sonic Drive-In (0.6 miles)
• McDonald's (0.6 miles)
• Papa John's Pizza (1.2 miles)
• IHOP (1.4 miles)
• Olive Garden (1.5 miles)

Pharmacies

• Westside Pharmacy (0.5 miles)
• Doctors Center Pharmacy (0.6 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• Winn-Dixie (1.8 miles)
• Northcutt Drug Company (2.5 miles)
• Northcutt Drug Co. (2.5 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.4 miles)
• Bethlehem Baptist Church (2 miles)
• Harvest Church (2.6 miles)
• First Missionary Baptist Church (3.5 miles)
• Southern Baptist Convention (4.5 miles)

Cafes

• Starbucks (1.6 miles)
• Panera Bread (1.7 miles)
• Mural City Coffee Company (3.9 miles)

Transportation

• Enterprise Rent-A-Car (2.1 miles)