Westside Terrace Health & Rehabilitation Center in Dothan, AL
Save501 North Woodburn Drive, Dothan, AL 36303
For more information about senior living options: (844) 490-3973
The therapy staff was great and the nurses on the hall, especially the patient care attendants, were highly regarded. The staff is described as nice and helpful. The facility is ultra clean and there is never a bad scent, with the management, business staff, and receptionists described as the nicest people. The rehab staff is described as super and the nursing staff as generally very good. The center provides regular activities such as church services, bingo, and monthly birthday parties, offering residents engaging events. The facility is an excellent rehab facility and is willing to admit loved ones. It is open 24 hours a day, year-round. The location is favorable for families choosing Westside Terrace for rehab.
They say the administration communicates poorly, with questions ignored and phone calls not returned. They say the facility promotes abuse and neglect and should be shut down. They say families should not send their loved ones there because it is not loving or kind. They say associates are uncaring, with some aides who hate their jobs and are grumpy. They say the food is horrible, cold, and tasteless. They say there are safety concerns, including residents being found on the floor and bruises from falls. They say visitation policies are not aligned with CMS/CDC guidelines, restricting family visits. They say updates about residents' progress are rarely provided.Westside Terrace Health & Rehabilitation Center in Dothan is best suited for families prioritizing a rehab-forward environment with clean, well-staffed public areas and dependable therapy services. The facility earns its strongest points from a capable therapy team and attentive nursing staff on the hall, with multiple reviewers noting that the rehab experience can be a positive, even effective, pathway back to independence after a fracture or surgery. The building itself reads as well-kept and functional, with 24/7 access and a layout that supports small, winged dining and activity spaces. For families seeking a practical, goal-oriented rehab stay in a clean, organized setting, Westside Terrace delivers reliable value.
But there are clear red flags that should push families to consider alternatives. Administrative communication is repeatedly highlighted as a weak link: questions going unanswered, phone calls not returned, and a sense that updates after care planning meetings are inconsistent or delayed. For loved ones relying on timely information about progress, medication changes, or shifting goals of care, this gap can transform the experience from therapeutic to exhausting. Reception and oversight come bearing mixed reviews, with some families feeling left in the dark at critical junctures of a loved one's recovery. If transparent, proactive communication is nonnegotiable, this facility warrants scrutiny or comparison with peers.
The strongest offset to these concerns is the facility's clinical core. Therapy teams garner frequent praise for competency and diligence, and several reviews commend the overall nursing care and patient attendants on the floor. When the rehab trajectory goes well, families see tangible gains: mobility returning, independence inching back, and a sense that clinical staff are responsive to day-to-day needs. The facility's 24/7 operation and consistent cleanliness - no strong odors, tidy common areas, and a calm environment - helped many residents recover with less daily stress than might be found elsewhere. For families who can align around a robust rehab plan and a steady therapy cadence, these positives can significantly outweigh intermittent administrative friction.
Nevertheless, the cons are not incidental. Food quality is a frequent grievance, ranging from tasteless or cold meals to a perception that nourishment is not a focus. For residents who rely on meals as a daily comfort or as a motivator to participate in activities, this issue can undermine otherwise solid clinical care. Staffing realism is another concern: reviewers note a leaner workforce at times, with some aides appearing disengaged or slow to respond, which can strain families who are highly involved in daily routines or who must coordinate multiple specialists. For residents with complex needs - such as dementia or higher fall risk - the call for consistent, well-matched supervision across shifts is especially salient, and gaps there can undermine safety and progress.
In addition, visitors and care coordination have produced polarized experiences. A handful of accounts describe restrictive or uneven visitation practices and, in rare cases, alarming anecdotes about neglect or insufficient attention to safety. While not universal, these stories rightly prompt due diligence: inquire about current visiting policies, insist on regular family updates, and seek specific assurances about fall risk management, transfer protocols, and post-acute care planning. For families prioritizing a highly transparent, family-centered culture, these reports suggest a need for careful vetting and a clear, written agreement on communication standards before admission.
The practical path for families weighing Westside Terrace is straightforward. Schedule a candid tour focused on rehab outcomes, ask to meet the therapy director, and request a transparent cadence for family updates - ideally tied to weekly progress notes and care-plan meetings. Probe the dining program and menu options to ensure nutrition aligns with the resident's preferences and medical needs. Check dementia care capabilities and whether there is a clear separation of levels to prevent mismatched staffing for residents with different cognitive needs. Finally, compare with nearby options known for stronger administrative communication and more consistent family engagement. If the verdict hinges on dependable updates, responsive administration, and a robust dining program, exploring alternatives may be prudent; if the draw is proven rehab efficacy in a clean, professionally run setting, Westside Terrace remains a serious contender worth pursuing.
165 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dothan (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westside Terrace Health & Rehabilitation Center in Dothan, AL is a thriving assisted living community that offers a wide range of amenities and care services for its residents. The center prioritizes the well-being and comfort of each individual, providing a warm and inviting environment for them to call home.
Residents at Westside Terrace have access to an array of amenities to enhance their daily lives. A beauty salon ensures that they can maintain their personal grooming needs conveniently on-site. Cable or satellite TV is available in each room, allowing residents to stay entertained and connected to the outside world. Community-operated transportation is provided for outings and appointments, making it easy for residents to explore the local area. A computer center offers opportunities for learning and staying in touch with loved ones.
The dining experience at Westside Terrace is exceptional, with restaurant-style dining available in a spacious dining room. Resident preferences and special dietary restrictions are taken into consideration when preparing meals, ensuring everyone's needs are met.
Care services provided by the compassionate staff include 24-hour call systems for immediate assistance, 24-hour supervision to ensure safety, assistance with daily activities such as bathing and dressing, as well as medication management. A mental wellness program focuses on promoting emotional well-being among residents.
In terms of nearby amenities, residents have plenty of options within close proximity to the community. There are three cafes nearby offering additional dining options. Nine pharmacies provide convenient access to medications and healthcare supplies. Those in need of medical attention will find comfort knowing that there are four hospitals located nearby.
At Westside Terrace Health & Rehabilitation Center, residents can look forward to an engaging lifestyle filled with various activities and programs tailored to their interests. Planned day trips allow for exploration beyond the community's grounds, while resident-run activities foster a sense of community involvement and creativity.
Overall, Westside Terrace Health & Rehabilitation Center offers a vibrant assisted living community where residents can receive personalized care services while enjoying numerous amenities and engaging activities.
This part of Dothan, Alabama is a bustling medical hub with several physician offices and hospitals located within close proximity. Flowers Hospital and Southeast Alabama Medical Center provide comprehensive healthcare services to the community. There are also pharmacies nearby for easy access to medications. In terms of dining options, there are fast-food restaurants as well as sit-down establishments like IHOP and Olive Garden. For those who enjoy coffee, there is a Starbucks and Panera Bread conveniently located within a short drive. Additionally, there are places of worship in the area for spiritual needs. Overall, this neighborhood offers a mix of healthcare services, dining options, and religious institutions making it a convenient and potentially suitable option for senior living.
Westside Terrace Health & Rehabilitation Center is located at 501 North Woodburn Drive, Dothan, AL 36303 in Houston County, Alabama
Westside Terrace Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, outdoor, bedroom, patio, garden, building, flag, entrance, and more.
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