Westside Terrace Health & Rehabilitation Center

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Westside Terrace Health & Rehabilitation Center

501 North Woodburn Drive, Dothan, AL 36303

For more information about senior living options: (844) 490-3973

3.4 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is ultra clean and well-maintained, with no unpleasant odors.
  • pro The management and staff, including the receptionists, are very friendly and accommodating.
  • pro The rehabilitation staff is highly regarded for their support and assistance.
  • pro There are a variety of activities scheduled for residents, which help keep them engaged and entertained.
  • pro Residents generally seem happy with the amenities available to them.
  • pro The nursing staff is primarily attentive and helpful when addressing questions or concerns from family members.

Cons

  • pro The facility struggles with phone accessibility, as someone is rarely available to answer calls, leaving families without necessary updates.
  • pro Several residents and family members have criticized the food, describing it as cold, tasteless, and generally unacceptable for the residents' enjoyment.
  • pro While most of the nursing staff is good, there are a few aides who appear to be unhappy in their jobs and exhibit grumpy behavior.
  • pro There are concerns about the adequacy of accommodations for individuals with dementia, as levels of care are not adequately segregated based on resident needs.
  • pro The rooms are reported to be small, leading to dissatisfaction regarding living conditions for long-term stays rather than just rehabilitation.

Review

Westside Terrace Health & Rehabilitation Center has garnered mixed reviews from families of residents, reflecting both commendations and concerns. The facility is generally recognized for its cleanliness and well-maintained environment, which is a significant factor for many families when choosing a care facility. Visitors often note the absence of unpleasant odors, suggesting that the management puts considerable effort into maintaining hygiene standards. This aspect contributes positively to the overall impression of Westside Terrace, with many labeling it as one of the best facilities in Dothan and potentially in the entire area.

In terms of staffing, most reviews indicate that the personnel at Westside Terrace are accommodating and attentive. The management and reception staff are commended for their kindness, creating a welcoming atmosphere. Nursing staff is described as mostly competent and responsive, although some complaints arise about certain aides who appear less enthusiastic about their roles. It's evident that while there are occasional lapses in service quality from specific staff members, the majority are dedicated to providing care and support to residents. Families appreciate when nurses take the time to respond to inquiries about their loved ones' wellbeing; however, achieving consistent communication can sometimes be a challenge.

One recurring issue across multiple reviews pertains to communication barriers with the facility regarding updates on residents’ health and status. Family members express frustration over difficulty reaching staff by phone and receiving timely information about their loved ones. This lack of communication can exacerbate anxiety for families who want to stay informed about changes or developments concerning their relatives’ health status. Improved responsiveness on the part of staff could alleviate some of this stress for family members who feel disconnected from the daily lives of those they care for at Westside Terrace.

When it comes to dining experiences within Westside Terrace, feedback appears overwhelmingly negative. While several reviewers mentioned that meals resemble typical hospital food, others were particularly perturbed by its poor quality—describing it as tasteless or cold upon serving. A consensus among many family members indicates that food plays a crucial role in residents' enjoyment during their stay; thus, substantial improvements in meal offerings might enhance overall satisfaction rates among residents and their families alike. It seems clear that until these culinary concerns are addressed properly, some visitors may struggle to rate Westside Terrace as an excellent facility despite other favorable attributes.

Comments also highlight various social activities offered at Westside Terrace which aim to promote engagement among residents. Activities such as church services, bingo games, monthly birthday celebrations for residents, and other organized events contribute positively to fostering community within the nursing home environment. However, critiques mention a potential mismatch between available activities and resident needs—especially concerning individuals living with dementia who may require more tailored engagement strategies than what is currently provided. The likelihood of meeting diverse requirements through structured programming remains an important conversation amongst families seeking optimal rehabilitation experiences for their loved ones.

Lastly, while some patients find accommodations adequate for short stays like rehab sessions—albeit small—the general sentiment leans towards needing better grouping based on cognitive levels among residents to ensure appropriate interactions among peers facing similar challenges. Families appreciate structured activity schedules but desire more targeted approaches so every resident can benefit meaningfully from participation without feeling overwhelmed or under-stimulated based on differing abilities or conditions.

In summary, Westside Terrace Health & Rehabilitation Center presents strengths primarily in cleanliness and attentive staffing but faces significant hurdles in food quality and effective communication with families regarding updates on resident wellbeing—both areas critical for ensuring positive experiences within such facilities—a dichotomy echoed throughout numerous familial testimonials illuminating both sides of life within this nursing home setting.

Features

Housing

  • 165 resident community capacity 165 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dothan (5 miles away) Dothan (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westside Terrace Health & Rehabilitation Center in Dothan, AL is a thriving assisted living community that offers a wide range of amenities and care services for its residents. The center prioritizes the well-being and comfort of each individual, providing a warm and inviting environment for them to call home.

Residents at Westside Terrace have access to an array of amenities to enhance their daily lives. A beauty salon ensures that they can maintain their personal grooming needs conveniently on-site. Cable or satellite TV is available in each room, allowing residents to stay entertained and connected to the outside world. Community-operated transportation is provided for outings and appointments, making it easy for residents to explore the local area. A computer center offers opportunities for learning and staying in touch with loved ones.

The dining experience at Westside Terrace is exceptional, with restaurant-style dining available in a spacious dining room. Resident preferences and special dietary restrictions are taken into consideration when preparing meals, ensuring everyone's needs are met.

Care services provided by the compassionate staff include 24-hour call systems for immediate assistance, 24-hour supervision to ensure safety, assistance with daily activities such as bathing and dressing, as well as medication management. A mental wellness program focuses on promoting emotional well-being among residents.

In terms of nearby amenities, residents have plenty of options within close proximity to the community. There are three cafes nearby offering additional dining options. Nine pharmacies provide convenient access to medications and healthcare supplies. Those in need of medical attention will find comfort knowing that there are four hospitals located nearby.

At Westside Terrace Health & Rehabilitation Center, residents can look forward to an engaging lifestyle filled with various activities and programs tailored to their interests. Planned day trips allow for exploration beyond the community's grounds, while resident-run activities foster a sense of community involvement and creativity.

Overall, Westside Terrace Health & Rehabilitation Center offers a vibrant assisted living community where residents can receive personalized care services while enjoying numerous amenities and engaging activities.

Nearby Places of Interest

This part of Dothan, Alabama is a bustling medical hub with several physician offices and hospitals located within close proximity. Flowers Hospital and Southeast Alabama Medical Center provide comprehensive healthcare services to the community. There are also pharmacies nearby for easy access to medications. In terms of dining options, there are fast-food restaurants as well as sit-down establishments like IHOP and Olive Garden. For those who enjoy coffee, there is a Starbucks and Panera Bread conveniently located within a short drive. Additionally, there are places of worship in the area for spiritual needs. Overall, this neighborhood offers a mix of healthcare services, dining options, and religious institutions making it a convenient and potentially suitable option for senior living.

Physicians

  • Dothan Behavioral Medicine Clinic (0.1 miles)
  • Flowers Medical Group - Family Medicine Medical Drive (0.1 miles)
  • Bedsole Russell Lee MD Internal Medicine Association Dothan (0.1 miles)
  • Aventa Specialized Women's Care- OBGYN (0.2 miles)
  • Womens Medical Center (0.2 miles)
  • Gulf Coast Dermatology (0.2 miles)
  • Aqua Medical Spa (0.2 miles)

Hospitals

  • Flowers Hospital (0.3 miles)
  • Flowers Hospital Radiology (0.4 miles)
  • Surgery Center South (2.5 miles)
  • SE Alabama Medical Center - SAMC (3.4 miles)

Restaurants

  • Subway in Flowers Hospital (0.3 miles)
  • Hardee's (0.6 miles)
  • Sonic Drive-In (0.6 miles)
  • McDonald's (0.6 miles)
  • Papa John's Pizza (1.2 miles)
  • IHOP (1.4 miles)
  • Olive Garden (1.5 miles)

Pharmacies

  • Westside Pharmacy (0.5 miles)
  • Doctors Center Pharmacy (0.6 miles)
  • Walgreens (1.5 miles)
  • Walgreens (1.7 miles)
  • Winn-Dixie (1.8 miles)
  • Northcutt Drug Company (2.5 miles)
  • Northcutt Drug Co. (2.5 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.4 miles)
  • Bethlehem Baptist Church (2 miles)
  • Harvest Church (2.6 miles)
  • First Missionary Baptist Church (3.5 miles)
  • Southern Baptist Convention (4.5 miles)

Cafes

  • Starbucks (1.6 miles)
  • Panera Bread (1.7 miles)
  • Mural City Coffee Company (3.9 miles)

Transportation

  • Enterprise Rent-A-Car (2.1 miles)

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