The Adriana

Pros

• The Adriana is a secure senior apartment building with multiple layouts and desirable amenities, including two elevators, a roof garden, a game room, a small gym, and a large common room.
• The building is spotless and beautifully decorated, reflecting management's care.
• Neighbors are welcoming and kind, and there are always fun community events.
• Management is outstanding and handles issues efficiently and with care.
• Residents feel at home, welcomed, and happy in this warm, inviting community.
• The location offers convenient walking access to Des Moines Marina, parks, shops, and restaurants.
• Maintenance is prompt and thorough, with staff who are friendly, helpful, and courteous.
• The community is ideal for adults 55 and over, with many layouts offering good views.
• Front desk staff are professional and knowledgeable, contributing to a positive experience.
• The overall environment provides peace of mind and is pleasant to look at.

Cons

• One reviewer gave it one star because negative stars aren't available.
• Some reviewers say the building has a bad reputation and many old, negative comments.
• A commenter warned that parking in the garage or surrounding area could result in vandalism or theft at night.
• A resident reported that a car was damaged and broken into several times, with nothing stolen.
• Bed bugs were present in a unit for about a year before the issue was addressed.
• Trash chutes were locked on several floors, forcing disposal through elevators and hallways.
• The water had a smell and caused dry skin until a filtration and softening system was added.
• The Adriana is described by a reviewer as not a safe building and advises against living there.
• Tenants meetings were interrupted by staff.
• Early front desk staff were aggressive and negligent; one was fired.

Review

Residents and families paint a vivid picture of The Adriana Senior apartments, a community that many describe as welcoming, well located, and thoughtfully maintained. Across multiple observations, the building is portrayed as clean, nicely decorated, and cared for by a management team that prioritizes a pleasant living environment. A newcomer who moved in about two weeks ago gushed about the moment they met Jeanne and the staff: they felt instantly welcomed, the common areas are spotless, and the building's overall appearance signals that management truly cares. The neighborhood sense of community is also highlighted, with neighbors being friendly and frequent community events helping to foster connection. The location itself gets high marks, with easy access to the Des Moines Marina, amenities, and local shops and parks within walking distance.

Longer-tenured residents reinforce a similar sentiment, emphasizing the advantages of not just the apartment but the surrounding neighborhood as well. One resident notes that the coastline-adjacent area features expensive condos, small shops, restaurants, parks, and the marina - an ideal backdrop for an active, amenity-rich senior living experience. They describe The Adriana as a secure building offering a variety of layouts, many with nice views, plus practical features: two elevators, a roof garden, a game room, a modest gym, and a large common room. Laundry options are flexible, with some units equipped with washers and dryers and other laundry facilities available on-site. The couple also mentions that their apartment is a perfect fit for two, including a dog, underscoring the pet-friendly and homey vibe of the place.

Several responses highlight that management and staff consistently rise to the occasion. People repeatedly laud the high level of service, noting that issues are addressed efficiently and with care. A tour experience is described as positive, with the staff being engaging and courteous and residents speaking highly of the community's warmth. Grandchildren and family members alike express peace of mind knowing maintenance and management are attentive. The sentiment extends to personal endorsements: the community is described as warm and welcoming, a great place to live with supportive neighbors, and a setting where a sense of safety and comfort can be felt daily. The overall tone suggests that the Adriana provides not just housing but a supportive living environment.

The praise is complemented by explicit commendations of the building's ongoing maintenance and operations. References to "outstanding" service, prompt handling of maintenance concerns, and staff who listen and strive to meet residents' needs recur across accounts. The building is recognized for keeping up with repairs in a timely fashion and for staff who engage respectfully with residents. For some families, this reliability translates into real peace of mind; one commenter notes that maintenance and management prove themselves whenever called, reinforcing trust in the team's ability to respond to issues effectively. The sentiment about staff is highly positive, with several mentions of Jeanne, the front desk associate, and the manager as demonstrating professionalism, knowledge, and a commitment to resident satisfaction.

Nevertheless, a chorus of caution and critique threads through the reviews as well. Some comments acknowledge that no building is perfect and that older posts contain complaints that have since been addressed. A few voices raise concerns about past issues - security, vehicle safety, and moments of resource strain - that have led to frustration and negative impressions for some. One resident describes frequent car vandalism or theft around the garage and describes a sense that security gates may not be consistently engaged or functional. A separate, more critical voice expresses serious doubt about safety, stating that the Adriana isn't a safe place and that the building's security and management were lacking in the past. The combination of these views suggests that while many residents feel secure and supported, there are elements of risk that some perceive as ongoing or lingering from earlier periods.

In a substantial response from a on-site maintenance representative, a concerted effort to address the negative feedback emerges. This individual asserts that the building has faced and continues to address several longstanding issues, including bed bugs, water quality, trash chute problems, and customer service. They recount a history in which initial challenges were mitigated - such as a prior bed bug incident involving a hoarding situation, which was resolved with professional treatment and ongoing monitoring. They explain that the water concerns stemmed from changes in the broader area's water treatment practices, leading to the installation of filtration and softening systems that significantly improved water quality. Regarding the trash chute, the narrative describes a brief closure caused by improper items being discarded, followed by a rapid resolution, with the chute subsequently kept accessible and well managed. The staff member emphasizes that frontline team members - who were at times described as abrasive or negligent in older postings - have been replaced or improved, and that Jeanne and the current leadership now provide vastly better customer service. The maintenance voice portrays a team that is passionate about their residents and proud of the improvements made, while acknowledging that some complaints stem from external factors or misunderstandings of policy.

Taken together, the body of feedback depicts The Adriana Senior as a vibrant, location-forward community that many current and former residents hold in high regard. For many, the building's strengths lie in its clean, attractive presentation; its array of amenities; its strong sense of community; and a responsive management and maintenance team that has, over time, tuned in to residents' needs and concerns. Yet the reviews also reflect real tensions and worries: legitimate fears about safety and security, memories of past incidents, and the reality that no property can be entirely free of issues. The dominant thread across these varied voices is a belief that The Adriana offers a solid, livable home for seniors, especially those who value a welcoming community and a proactive, resident-focused staff - while acknowledging that ongoing diligence and transparent communication remain essential to sustaining the trust of all residents and their families.

This area of Des Moines, Washington offers a variety of amenities and conveniences that make it a suitable option for senior living. With several restaurants nearby, such as Auntie Irene's Coffee Shop and Denny's, residents can enjoy a range of dining options. The proximity to pharmacies like Bartell Drugs and Walgreens ensures easy access to medications and healthcare needs. Additionally, the area boasts several parks, providing opportunities for outdoor activities and relaxation. For transportation, Angle Lake Station is conveniently located nearby. There are also cafes like Floret and multiple theaters for entertainment options. Places of worship such as Holy Spirit Parish are available for spiritual comfort. In terms of healthcare, there are medical facilities like St. Francis Hospital within close reach for any medical emergencies or routine check-ups. Overall, this part of Des Moines offers a well-rounded community with various resources to support a comfortable and fulfilling senior living experience.

Restaurants

• Auntie Irene's Coffee Shop (0.1 miles)
• Denny's (2.9 miles)
• Sharps Roasthouse (3 miles)
• Seattle Taproom (3.2 miles)
• 13 Coins (3.2 miles)
• Azteca Mexican Restaurants (4.4 miles)
• Wendy's (4.7 miles)

Pharmacies

• Bartell Drugs (1.4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)
• A&H Pharmaceutical Service (4.3 miles)
• Bartell Drugs (4.8 miles)
• Walgreens (5 miles)
• Angel Pharmacy (5.4 miles)

Parks

• Saltwater State Park (1.6 miles)
• Johnson Pit #30, Earthworks Park (2.1 miles)
• Steel Lake Park (5.5 miles)
• French Lake Off-Leash Dog Park (5.6 miles)
• Ed Munro Seahurst Park (5.7 miles)
• North SeaTac Park (6.2 miles)
• Dash Point State Park (6.7 miles)

Transportation

• Angle Lake Station (2.1 miles)
• South Satellite (2.9 miles)
• International Arrivals Facility (3 miles)
• Club at SEA (3 miles)
• Concourse A (3.1 miles)
• Concourse B (3.1 miles)
• Delta SkyClub A-B (3.2 miles)

Cafes

• Floret (3.2 miles)
• Starbucks (5 miles)
• Starbucks (6.7 miles)
• Dutch Bros Coffee (7.2 miles)
• Starbucks (7.3 miles)
• Starbucks (7.5 miles)
• Starbucks (7.6 miles)

Physicians

• Three Tree Women's Clinic (4 miles)
• Kosnoski Eye Care (5.6 miles)
• Federal Way Dental (5.8 miles)
• Lateef J Harper MD | Kaiser Permanente (5.9 miles)
• Northwest Foot And Ankle Center, PS (6 miles)
• Kent Eye Clinic (6.4 miles)
• King LASIK (6.4 miles)

Theaters

• AMC Kent Station 14 (4.4 miles)
• Regal Auburn (8 miles)

Places of Worship

• Holy Spirit Parish (4.5 miles)
• St Theresa's Church (7.1 miles)

Hospitals

• St Francis Sleep Disorders Clinic (7.4 miles)
• St. Francis Hospital (7.4 miles)
• St Francis Hospital (7.5 miles)
• Federal Way Community Dialysis (7.6 miles)