Fieldstone Apartments
Save301 Fieldstone Lane, Blacksburg, VA 24060
For more information about senior living options: (844) 490-3973
Fieldstone in Blacksburg presents itself as a beautifully designed place to live, with well-kept grounds, appealing amenities, and a generally pleasant impression when you first visit. A number of residents highlight the positive side: light maintenance requests were handled promptly and professionally, and the staff in the office can be courteous, helpful, and welcoming. There are accounts of clean, spacious apartments and affordable utility costs, along with praises for the location being convenient for families or people connected to nearby universities. A few families even point to the proximity to schools and work centers as a significant plus, and several reviews celebrate dependable maintenance when issues arise, describing technicians as courteous and efficient and the work as completed without delay.
However, beneath that attractive surface runs a much more divided lived experience. A recurring theme across many reviews is management turnover and its ripple effects on accountability and consistency. Several tenants note that in a short span of time the management team has changed multiple times, sometimes as many as four turnovers within two years. This turnover is repeatedly tied to a broader sense of disorganization: difficulties reaching anyone in the office, unreturned calls and voicemails, and a general feeling that the team does not consistently follow through on promises or enforce community guidelines. In short, the changes in leadership appear to have fractured reliability and left residents feeling unsure about who is in charge and how problems will be solved.
Maintenance emerges as a paradoxical area of experience. On one hand, some residents recount quick, effective service - emergency calls answered promptly, repairs completed efficiently, and a sense that a competent maintenance team can keep the property in good shape. On the other hand, there are persistent complaints about slow or nonexistent responses to routine work orders, with repairs dragging on for weeks and little to no communication about timelines. A number of residents feel that maintenance is often unreachable, or that office staff do not return messages in a timely fashion. One review mentions a maintenance worker who stood out for their competence, while others describe maintenance as unreliable or overwhelmed, contributing to a broader sense that timely, transparent communication about repairs is not consistently provided.
Noise and enforcement of community rules are another point of tension. Some residents describe a peaceful and respectful living environment where quiet hours are observed and the complex feels safe and well-managed. Others, however, report that noise violations, particularly from loud and unsupervised children, are not adequately addressed. Several reviewers claim that even when noise was reported or proof was provided, the leasing office did not take decisive action or enforce guidelines, leading to frustrations about safety and the overall quality of life for families, especially those with children. A few reviews even cast doubt on the reliability of surveillance cameras or security-related systems as a deterrent or corrective tool.
The experience with staffing and customer service is equally mixed. A number of comments praise certain team members by name for their warmth, responsiveness, and willingness to help, with several residents specifically naming staff who assisted with move-ins, guided them through the qualification process, or answered questions promptly. Conversely, other accounts describe the office as difficult to reach by phone or email, with some staff perceived as unprofessional or uninterested in tenant concerns. One reviewer even mentions a casual, unprofessional atmosphere in the office, which contributes to a sense that tenants are not valued or prioritized. The overall sentiment, then, ranges from "staff are amazing and go above and beyond" to "the office is terrible to work with and unresponsive."
Value for money is another area of strong divergence. A subset of residents emphasizes affordability and high value for the price, noting generous layouts, modern features, and low utilities in comparison to other markets. They describe Fieldstone as a good deal for families or seniors looking for budget-friendly options with desirable amenities. Yet other reviewers push back against the price, alleging inconsistent rent charges, miscommunications about fees, and even accusations of unfair billing practices. Some warn newcomers that the price can come with an unstable experience in management and maintenance, suggesting potential hidden costs or a struggle to secure reliable service as a trade-off for the lower rent.
Taken together, the reviews paint a complex portrait: a property that is physically appealing and, in some cases, exceptionally well-run with responsive maintenance and friendly staff, but one that also struggles with instability at the management level, unreliable communication, and inconsistent enforcement of rules. For some residents this translates into a positive, even ideal living situation - clean grounds, solid amenities, and a sense of community. For others, it translates into ongoing frustration with office accessibility, slow repairs, and perceived neglect of noise and safety concerns. In a market where both the aesthetics of the property and the maintenance of daily life matter, Fieldstone's reputation appears highly variable, influenced significantly by which staff are on duty, how promptly issues are addressed, and how consistently governance and enforcement are carried out. The end result is a place that can be wonderful for the right tenant in the right circumstances, but one that potential renters should investigate carefully, weighing the current management team's stability and responsiveness alongside the undeniable physical appeal of the property.
Fieldstone Apartments is an assisted living community located in Blacksburg, VA. Our community offers independent living for seniors who are looking to maintain their independence while receiving some assistance with daily activities.
Residents at Fieldstone Apartments enjoy a variety of amenities designed to make their lives comfortable and convenient. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are provided to keep apartments clean and tidy.
Our community features a beautiful outdoor space and garden where residents can relax and enjoy the fresh air. For meals, residents can dine in our restaurant-style dining room which offers delicious, chef-prepared meals. Special dietary restrictions can also be accommodated.
We offer a range of care services to meet the individual needs of our residents. Our 24-hour call system ensures that help is always just a phone call away. Assistance with dressing, medication management, and meal preparation are provided as needed. We also have a mental wellness program in place to support the emotional well-being of our residents.
At Fieldstone Apartments, we believe in promoting an active lifestyle for our residents. We offer resident-run activities and scheduled daily activities to keep everyone engaged and entertained.
Our location in Blacksburg provides easy access to various amenities nearby. There are 7 cafes, 5 parks, 2 pharmacies, 27 physicians' offices, 27 restaurants, and 1 place of worship within close proximity to our community. Additionally, there are 2 hospitals nearby for any medical needs.
If you're looking for a vibrant assisted living community that offers comfort, convenience, and care services tailored to your needs, Fieldstone Apartments is the perfect choice.
Fieldstone Apartments is located at 301 Fieldstone Lane, Blacksburg, VA 24060 in Montgomery County, Virginia
Fieldstone Apartments on seniors.fyi includes 9 photos including images showing floor plan, building, windows, architecture, brick, landscaping, porch, trees, and more.
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