Franklin Park DeSoto

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  • Interior

    A cozy living room with elegant furniture and warm decor.

  • Outdoors

    A sunny outdoor swimming pool area with lounge chairs and a pergola.

  • Decor

    A warmly lit entryway with a chandelier, potted plants, and double French doors.

  • Architecture

    A cozy brick house with a well-maintained front yard and pathway leading to the entrance.

  • Windows

    Suburban residential house with a driveway under a clear blue sky.

  • Seating

    A well-equipped home theater room with multiple rows of plush seating and a large screen.

Franklin Park DeSoto

431 West Wintergreen Road, De Soto, TX 75115

For more information about senior living options: (844) 490-3973

2.7 from 7 reviews
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Independent Living

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    Overall Review of Franklin Park DeSoto

    Pros

    • pro The property is nice.
    • pro The units are nice.

    Cons

    • pro The property is described as too small with a horrible entrance and exit.
    • pro The leasing staff are unaccommodating and unresponsive to prospective tenants.
    • pro The management is criticized for poor customer service, especially toward seniors.
    • pro Neighbors are described as messy.
    • pro A loyal resident was told to move after two years to make room for new tenants.
    • pro Rent increases are characterized as extortion of elderly tenants, with increases of $20 the first year and $40 the second year.

    Review

    There's a property that presents itself with the polish of well-kept grounds and modern-looking units, but the stories that circulate about it paint a very different picture. The threads of complaint weave through attempts to get information for a family member, experiences with the leasing office, and the day-to-day life of longtime residents. Taken together, these accounts cast a spotlight on gaps between appearance and experience, especially around accessibility, responsiveness, and ongoing affordability.

    One thread centers on trying to help a veteran relative. In this account, a person sought information about availability for a veteran uncle and was met with a specific timeline: "6-9 months until availability." The speaker notes agreement with a more recent review, indicating a persistent issue with timing and responsiveness. The unit was described as "too small anyways," and the entrance and exit were characterized as "horrible," with the overall sentiment that there was "nothing to miss" about missing out on this particular offering. The impression is that even when a potential occupant's needs are clear, the response falls short of practical help or usable guidance.

    A separate, highly concrete critique focuses on a visit to the property that was supposed to be a straightforward showing. The reviewer labeled the property as "nice," with "nice units," yet faulted the leasing staff as "unaccommodating." A poignant scenario involved a sister bringing a 77-year-old handicapped mother from Houston specifically to view the property. The local practice seemed to contradict the information in the property's advertised hours: the website stated open Sundays from 1 to 5, but the caller on a Saturday afternoon was told that showings end at 4:45 and that nothing could be arranged until Monday. Despite explaining the situation, the reviewer reports no accommodation was offered, leaving a strong impression of limited willingness to adapt to special circumstances. The message, expressed with emphasis, was that this might reflect a broader pattern of poor customer service toward tenants and seniors alike, summed up with a blunt, "WHAT A SHAME!"

    The third set of observations shifts from prospective tenants to current life at the property. Neighbors are described as "very messy," and there is a visible sense that the community's social life has dimmed - "No more interesting activities!!" After two years of residence, the narrator says they were told to move to make space for someone else, implying a process that favored new arrivals over loyal residents. Rent increases are cataloged in a troubling way: the first year brought a $20 rise, the second year a $40 jump, with the caveat that some elderly residents live on fixed incomes and do not receive annual raises. The reviewer frames this as "extortion of the elderly by the owner," a charge that underscores concerns about dignity, fairness, and the sustainability of long-term tenancy for vulnerable residents.

    Across these accounts, there's a consistent tension between the outward appeal of the property - its looks, its units, and its location - and the friction that seems to accompany interaction with staff and with the surrounding community. The initial impression of a well-maintained physical space clashes with a perceived lack of flexibility in scheduling, responsiveness to special needs (particularly for seniors or those with handicaps), and the sense that residents on fixed incomes face rising costs with limited protections or justification.

    The experiences described here also raise questions about the broader culture of the property management. To some, the leasing office appears slow to respond and reluctant to accommodate extenuating circumstances, especially for prospective tenants who bring caregiving responsibilities or mobility constraints into the picture. To others, the property's social environment feels unsettled or unrewarding, with a sense that building life has become less engaging over time and that neighborly camaraderie is no longer a given. The repeated emphasis on age and vulnerability - elderly residents, handicapped family members, fixed incomes - amplifies the emotional stakes, making the stakes of affordability and access feel even more acute.

    For anyone considering this property, these accounts suggest a careful weighing of two parallel realities: the cosmetic and functional appeal of the units themselves against the practicalities of what life there may actually require. If you or a loved one rely on flexible scheduling, special accommodations, or predictable, reasonable rent growth, it may be wise to verify current practices and talk to multiple residents about day-to-day experiences. While the physical environment may attract, what matters most in the long run is whether the management team can translate that appeal into reliable service, genuine accessibility, and financial predictability that considers those most vulnerable in the community.

    Features

    Housing

    • 240 resident community capacity 240 resident community capacity

    Types of Care

    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (16 miles away) Dallas Love (16 miles away)
    • Dallas-Fort Worth International (22 miles away) Dallas-Fort Worth International (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Franklin Park DeSoto in De Soto, TX is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. Our community is designed to provide a comfortable and inviting environment, where seniors can maintain their independence while receiving the assistance they need.

    Our amenities are tailored to meet the needs and preferences of our residents. We offer a beauty salon for those who enjoy pampering themselves, cable or satellite TV for entertainment, and a fully furnished living space for convenience. Our community operated transportation makes it easy for residents to get around town, whether it's running errands or attending social activities. A computer center allows residents to stay connected with loved ones and explore the online world.

    Meals at Franklin Park DeSoto are a delightful experience, with restaurant-style dining available in our spacious dining room. Special dietary restrictions are accommodated to ensure that every resident can enjoy delicious and nutritious meals.

    Engaging activities are an essential part of life at Franklin Park DeSoto. From concierge services to assist with planning outings and events, fitness programs to help residents stay active and healthy, resident-run activities that encourage socialization and creativity, and scheduled daily activities to keep everyone entertained - there is something for everyone to enjoy.

    Our care services prioritize the well-being of our residents. A 24-hour call system ensures that help is always just a button press away. Assistance with dressing is provided as needed, along with medication management for those who require it. Our mental wellness program focuses on promoting emotional well-being among our residents.

    Located in the heart of De Soto, TX, our community benefits from its proximity to various amenities in the area. With 5 cafes nearby, 15 pharmacies within reach, 13 physicians available for medical needs, 18 restaurants offering diverse cuisines, and 2 hospitals nearby for any emergencies – residents have easy access to everything they need.

    At Franklin Park DeSoto, we strive to create a warm and welcoming environment where seniors can enjoy their golden years to the fullest. Come and join our community and experience the fulfilling lifestyle we offer.

    Nearby Places of Interest

    This part of De Soto, Texas offers a range of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several physicians' offices nearby, including the MomPremier Eye Institute and Southwest Urology Associates, residents have access to quality healthcare options. Additionally, there are various pharmacies in the area such as Walgreens and CVS Pharmacy for easy prescription refills. The proximity to Methodist Rehabilitation Hospital provides peace of mind in case of emergency medical care needs. For dining options, popular restaurants like Chili's Grill & Bar and Chick-Fil-A are within a short distance, ensuring convenient dining choices. The presence of Starbucks cafes allows for leisurely outings or meeting with friends over coffee. Access to parks like Kiest Park and Cedar Hill State Park offers recreational opportunities for outdoor activities and relaxation. Various places of worship in the vicinity provide spiritual fulfillment for those seeking religious community involvement. Overall, this part of De Soto provides a well-rounded living environment with essential services and recreational offerings suitable for senior residents.

    Physicians

    • MomPremier Eye Institute (0.5 miles)
    • POA Happy Teeth Today (1.3 miles)
    • Methodist Charlton Medical Center - Azhar A Kazi MD (2 miles)
    • Southwest Urology Associates (2 miles)
    • CareNow (2.1 miles)
    • Raymond S Khouw (2.1 miles)
    • Texas Oncology (2.2 miles)

    Restaurants

    • Pollo Regio - 200 (1.5 miles)
    • Chili's Grill & Bar (2 miles)
    • Chick-Fil-A (2.1 miles)
    • Domino's Pizza (2.1 miles)
    • Cracker Barrel (2.3 miles)
    • McDonald's (2.5 miles)
    • Taco Cabana (2.9 miles)

    Pharmacies

    • Walgreens (1.7 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (2 miles)
    • Ike Okolocha Square Pharmacy (2.4 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.6 miles)

    Hospitals

    • Methodist Rehabilitation Hospital (2 miles)
    • Medical Center At Lancaster (3.2 miles)
    • ER at Grand Prairie (10.7 miles)

    Cafes

    • Starbucks (2.6 miles)
    • Starbucks (2.6 miles)
    • Starbucks (3.1 miles)
    • Panera Bread (4.3 miles)
    • Starbucks (4.6 miles)
    • Tops Cafe (6.6 miles)
    • Starbucks (9 miles)

    Parks

    • Kiest Park (6.6 miles)
    • Cedar Hill State Park (6.7 miles)
    • Valley Ridge Park (9.4 miles)
    • Kidd Springs Park (9.4 miles)
    • Kessler Parkway Trail (10.2 miles)

    Places of Worship

    • Greater Mount Hebron Baptist Church (6.7 miles)
    • Matthew Road Baptist Church (9.9 miles)
    • Rccg House On The Rock (10 miles)

    Frequently Asked Questions

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