Heartis Mid Cities Independent Living

Pros

• The staff at Heartis Mid Cities is consistently described as friendly, helpful, and caring, creating a welcoming environment for residents and their families.
• Residents appreciate the cleanliness and beauty of the facility, highlighting its appealing aesthetics and well-maintained spaces.
• Family members express gratitude for the attentive care provided by specific staff members, noting their dedication to ensuring the health and comfort of residents.
• Many reviews mention enjoyable activities offered at the community, such as card games, arts & crafts classes, and social meals with new friends.
• The dining experience is positively mentioned by several residents, who enjoy the restaurant-style dining room and find the food to be good.
• Families feel reassured by the responsive management when they voice concerns about their loved ones’ care or needs.
• Heartis Mid Cities is recognized for allowing residents to maintain their independence while providing necessary support close to family members.
• Overall impressions reflect satisfaction with both the quality of service and living conditions at Heartis Mid Cities, resulting in positive experiences for residents and their families.

Cons

• The memory care residents are only given one food option, which is often fried foods served with plastic utensils, and they are left unsupervised while eating.
• There are concerns about dehydration as residents receive only a small cup of water or punch each day.
• One resident has declined significantly since moving in, possibly due to being overly medicated and lethargic for most of the day.
• The food quality is lacking, with a repetitive menu that doesn't match what was shown during the tour, resulting in cold meals due to slow service.
• Although the facility is beautiful, there is little engagement in activities for residents, leading to a quiet atmosphere that may not stimulate them mentally.
• Some staff training is needed to improve accountability and ensure better care for the residents.

Review

Heartis Mid Cities has garnered a range of reviews that collectively paint a picture of a facility that is both welcoming and beautiful, yet comes with its share of operational challenges. Many reviewers have praised the cleanliness and modernity of the facility, highlighting its well-maintained environment and appealing aesthetics. Visitors frequently remark on how neat and organized Heartis Mid Cities is, creating a pleasant atmosphere for residents and their families alike. The friendliness and helpfulness of the staff also stand out prominently in multiple accounts, making the often-difficult transition to assisted living feel significantly more manageable.

Despite the positive aspects surrounding the atmosphere and facility management, some reviews express concern regarding certain care procedures within memory care services. For instance, one reviewer noted discrepancies concerning meal options provided to those in memory care—indicating that residents were offered only limited choices rather than the two previously promised. This lack of variety extended to concerns about nutritional quality and hydration levels among residents, with specific mentions of inadequate beverage offerings which may contribute to fears over dehydration. These points highlight an essential area for improvement within Heartis—ensuring that all dietary needs are met comprehensively while maintaining oversight during meals.

The feedback further illustrates a mixed experience when it comes to dining services at Heartis Mid Cities. While some residents enjoy restaurant-style dining and appreciate having various meal options available at each sitting, others have pointed out inconsistencies in food quality and temperature upon service—often serving cold dishes due to delays in dining service. One review emphasized that snacks are available throughout the day but lamented their limited selection—a sentiment shared by those looking for higher culinary standards overall.

In addition to these critiques, several heartfelt testimonials emphasize how much residents value their community experiences within Heartis Mid Cities. Residents have reported engaging in numerous activities—such as card games, arts & crafts classes, and social meals—which contribute positively to their overall quality of life. Some family members expressed gratitude for how quickly their loved ones adapted to life at Heartis; one reviewer recounted her mother’s joy at celebrating Christmas with fellow residents by decorating a shared tree—a gesture that exemplifies community spirit cherished by many families connected with Heartis.

The staff clearly play an integral role in shaping these experiences; particularly notable individuals such as Jonathan Moore, the Director of Health Services, have been commended for going above and beyond in their caregiving duties. His commitment has left lasting impressions on families navigating this challenging journey alongside their loved ones—increasing trust in both personal relationships with care providers as well as satisfaction regarding medical attention received by residents.

Overall, while there are commendable qualities surrounding Heartis Mid Cities—from exceptional staffing interactions fostering emotional connections to vibrant community activities—the feedback indicates areas where enhancements could significantly benefit resident experiences further still. As echoed by various reviewers who appreciate transparency about challenges faced during transitions into assisted living environments: With continued dedication towards improving meal nutrition standards alongside expanding recreational activities catered explicitly towards seniors’ mental health; Heartis Mid Cities can continue establishing itself not just as a place for lodging but as truly nurturing homes filled with compassion and vibrancy for all its members.

Located in the heart of Bedford, Texas, this neighborhood offers a range of amenities for senior living. With multiple parks nearby such as Bedford Bark Park and Capp Smith Park, residents can enjoy outdoor activities and leisurely strolls. There are also several pharmacies conveniently located within a few miles for easy access to medication and healthcare needs. A variety of physicians' offices and hospitals are in close proximity, providing quality medical care within a short distance. Additionally, there are plenty of dining options ranging from fast food to fine dining, ensuring seniors have diverse choices for meals. For those who enjoy a good cup of coffee or tea, cafes like Roots Coffeehouse offer a cozy environment to relax and socialize. The area also features places of worship for those seeking spiritual fulfillment. Transportation options are readily available with car rental services and nearby airport terminals for any travel needs. Overall, this part of Bedford provides a comfortable and convenient setting for seniors looking to settle down in a vibrant community with easy access to essential services.

Parks

• Bedford Bark Park (0.3 miles)
• Capp Smith Park (6.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Market Street Pharmacy (2.4 miles)
• Walgreens (2.7 miles)

Physicians

• Kaner Medical Group (1.2 miles)
• Texas Orthopedic Specialists (1.5 miles)
• Texas Eye and Laser Center (1.8 miles)
• Cook Children's Pediatrics (2.7 miles)
• Max Health Family Medicine (2.9 miles)
• Fem Centre (3.1 miles)
• Lighthouse Family Medicine (3.5 miles)

Hospitals

• Texas Health Harris Methodist Hurst-Euless-Bedford (1.7 miles)
• SwiftCare (3.3 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (6.1 miles)
• Methodist Southlake Hospital (7 miles)

Restaurants

• Sonic Drive-In (1.7 miles)
• Turning Point Beer (1.9 miles)
• NAPA Thai Asian Cuisine (2 miles)
• Lazy Dog Restaurant & Bar (2.6 miles)
• Rosa's Cafe (2.7 miles)
• In-N-Out Burger (2.8 miles)
• Taste of Pakistan (3.8 miles)

Cafes

• Roots Coffeehouse (3 miles)
• Starbucks (5.2 miles)
• Starbucks (5.8 miles)

Places of Worship

• New Life Family Church (3.9 miles)
• Gateway Church (4.3 miles)
• Wellspring Church (4.5 miles)
• Gateway Church (6.6 miles)
• St Elizabeth Ann Seton Catholic Church (7 miles)

Transportation

• Avis Rent A Car (6 miles)
• Rental Car Center (6.1 miles)
• National Car Rental (6.1 miles)
• Hertz Rent A Car (6.1 miles)
• Terminal D (6.2 miles)
• American Airlines Flagship Lounge (6.2 miles)
• The Centurion Lounge by American Express (6.2 miles)