Village Apts

Pros

• The HUD Section 8 Housing Authority is conveniently located near grocery stores and a hospital.
• Residents can walk to and from work from this location.
• Rent is described as affordable, at 30% of a resident's income.
• The program provides monthly inspections and free pest removal assistance.
• Management and staff are described as friendly.
• Phyllis and the HUD staff are appreciated for their assistance during difficult times.
• Apartments are noted as nice with an exceptional location in Mountain City.

Cons

• The complex is described as terrible.
• The apartments are roach-infested and run-down.
• The customer service is rude.
• There is drug activity and trouble reported in the area.
• Residents feel they are charged for items that do not belong to them, and some neighbors are described as troublesome.
• Signage is poor and the property is not ADA compliant, making it hard to find units.
• The playground needs updating.
• The area is described as trashy at times.

Review

The stories about this HUD Section 8 housing community reveal a mixed and multifaceted living environment. On the one hand, residents point to a highly convenient location that makes daily life easier: close to grocery stores and a hospital, with enough freedom to walk to work without a car. The financial arrangement is clearly a bright spot for many, with rent described as a manageable 30 percent of income and a system of regular, monthly inspections meant to ensure residents can stay as long as they meet the standards. In this view, the process for dealing with pests is straightforward and free - residents report infestations and the housing authority steps in to assist with pest removal, a policy many appreciate.

There are positive personal notes that add warmth to the overall picture. Several residents commend the management and staff as approachable and friendly, and even describe the apartments as affordable and nice with plenty of space. The sentiment "I love it" and "not a bad place to live" crop up repeatedly, suggesting that when the environment aligns with an individual's needs and expectations, the experience can be quite pleasant. Lives connected to the complex - family members like nephews and nieces, or residents who have stayed for years - help illustrate a sense of community that some people find welcoming and stable.

Yet the flip side of the story is equally present. A number of reviews convey serious shortcomings in the physical condition of the property. Roaches and other pests are repeatedly cited, painting a picture of a place that struggles with sanitation and maintenance challenges. The apartments are described as run-down by some, with references to old box springs and broken furniture lying around and the playground in need of updating. A few comments highlight the broader condition of the grounds and living spaces, stressing that there is a sense of neglect in parts of the complex.

Safety and harmony within the community emerge as another point of tension. Several reviewers mention drugs and trouble nearby, with neighborly conflicts and "childish" behavior in certain units. The sense of unease is amplified by reports of fights and disruptive activity, suggesting that the surrounding social dynamics can affect daily life and residents' peace of mind. A recurring request is for clearer signage and better ADA compliance - difficulties finding apartment numbers at night and general accessibility concerns indicate gaps between the living environment and residents' practical needs.

Management and service quality are also portrayed as a mixed bag, with some residents calling the staff rude and others praising their friendliness. This inconsistency seems to mirror the broader experience: for some, customer service adds to a positive impression of affordability and accessibility, while for others it has left a sense of frustration or neglect. The tension between feeling supported by management and feeling overlooked by the same team appears to be a defining theme for many residents.

Maintenance capacity is flagged as a systemic constraint. The property is described as being serviced by a single apartment maintenance worker, with a clear call for additional hires to handle ongoing upkeep and repairs more promptly. While the pest-control policy is a strength, the limited staffing underscores a reality: timely improvements and consistent maintenance are difficult to sustain when resources are stretched. The capacity of the management to respond to multiple needs - from routine repairs to urgent pest control - seems to shape several residents' overall satisfaction.

Interwoven with the practical concerns are moments of personal memory and resilience. The tribute to Phyllis - an individual who clearly left an impact on the community - adds a human dimension to the narrative, reminding readers that real people and relationships are at the heart of the housing experience. Other anecdotes reflect a sense of belonging: long-standing residents who have watched generations grow up in the complex, people who appreciate the location and consider the apartments to be a decent option within Section 8 housing. These voices reflect both nostalgia and appreciation for stability amid unavoidable challenges.

Taken together, the collection of reviews paints a landscape of a housing complex that offers significant advantages in location, affordability, and routine oversight, while struggling with maintenance, pest control, safety concerns, and inconsistent service. The everyday reality for residents seems to hinge on where their unit sits within the community - the presence of responsive management, a clean and safe environment, and proactive maintenance - versus a broader pattern of infestation, noise, and resource gaps that can erode the overall experience. The narrative speaks to a housing option that can be very good for some, while presenting clear and persistent hurdles for others, depending on individual circumstances and the level of support they receive.

Located in Mountain City, Tennessee, this area offers a variety of amenities and services for seniors looking to settle down in a peaceful and welcoming community. With pharmacies such as Epic Pharmacies and Boone Drugs located within close proximity, access to medication and healthcare is convenient. The area also boasts a selection of restaurants like El Paso Restaurante and Lois's Country Cafe for dining options. Nearby hospitals like Johnson County Hospital provide easy access to medical care in case of emergencies. Additionally, there are parks such as Ralph Stout Park and Backbone Rock Recreation Area for leisurely walks or outdoor activities. Places of worship like Southern Baptist Convention and Nelson Chapel Baptist Church offer spiritual support and community engagement. With several physician offices nearby, including Watauga Lake Family Medicine and Highlands Pediatrics, residents have access to healthcare services in the area. Overall, this part of Mountain City provides a peaceful and supportive environment for seniors looking to retire in a close-knit community.

Pharmacies

• Epic Pharmacies (0.3 miles)
• Boone Drugs (0.5 miles)
• Walgreens (1.1 miles)
• Laurel Family Drug (11.9 miles)
• Highland Community Pharmacy (18.7 miles)
• Northgate Pharmacy (18.8 miles)
• Healthplus & Pharmacy (19 miles)

Restaurants

• El paso restaurante (0.4 miles)
• Lois's Country Cafe (1.2 miles)
• Suba's (1.6 miles)
• Neva General (5.2 miles)
• La Cucina Italian Kitchen (6.1 miles)
• Damascus Eats (11.7 miles)
• Wicked Chicken Winghouse (11.7 miles)

Hospitals

• Johnson County Hospital (0.6 miles)
• Johnston Memorial Hospital (18.6 miles)
• Johnston Memorial Hospital (19.1 miles)

Transportation

• U-Haul Neighborhood Dealer (0.7 miles)
• Sportsman's Choice Taxidermy (12.4 miles)

Theaters

• Heritage Hall (1 miles)

Parks

• Town of Mountain City Recreation Building (1 miles)
• Ralph Stout Park (1.3 miles)
• Backbone Rock Recreation Area (7.4 miles)
• Damascus Town Park (12 miles)
• Backbone Rock, Cherokee National Forest (19.1 miles)

Places of Worship

• Southern Baptist Convention (1.3 miles)
• Hale Community Ministries (1.7 miles)
• Roan Creek Baptist Church (2.1 miles)
• Nelson Chapel Baptist Church (2.2 miles)
• Southern Baptist Convention (2.5 miles)
• General Conference Of Seventh-Day Adventists (2.9 miles)
• Pleasant Grove Baptist Church (3.9 miles)

Physicians

• Mountain Youth Academy (3.2 miles)
• Watauga Lake Family Medicine (14.8 miles)
• Whitetop Community Health (15.5 miles)
• Plastic Surgery Specialists (18.8 miles)
• Armstrong Paul C MD - Mountain States Medical Group (18.8 miles)
• Leticia Dr - Leticia Peltzer Peltzer MD (18.9 miles)
• Highlands Pediatrics (18.9 miles)

Cafes

• The Girl & The Raven (19.6 miles)
• Camella's Remember When (19.7 miles)
• The Spring House (19.7 miles)