The Manor At Steeplechase

Pros

• The community provides a cheerful environment, ensuring residents feel at home and happy as they age.
• Staff members are described as friendly, helpful, and genuinely caring about the well-being of residents.
• Many residents appreciate the variety of activities available throughout the day, contributing to an engaging lifestyle.
• The facility is praised for its cleanliness and the constant efforts of housekeepers to maintain a pleasant atmosphere.
• Residents enjoy the convenience of having their primary care doctor and other services available in one building.
• The strong sense of community fosters friendships among residents, enhancing their overall quality of life.
• Families feel supported by staff in managing their loved ones' care and transitions into the community.
• The apartments offer beautiful views and outdoor spaces, providing residents with a comfortable living experience.

Cons

• The food quality is often considered basic and repetitive, leading to dissatisfaction among residents.
• There is inconsistent cleaning of apartments, and some residents feel that the laundry service is overpriced.
• Staff turnover and management issues have negatively impacted the community's overall atmosphere and services.
• Communication can be challenging due to language barriers, affecting some residents' experiences.
• Dining service can be time-consuming, with long waits for meals that disrupt residents' schedules.
• Some residents have expressed disappointment over unfulfilled promises regarding prizes and contests managed by the general manager.
• The community could benefit from more activities and updates to resident rooms and common areas.
• Phone reception in the facility is poor, causing frustration for residents trying to communicate with loved ones.

Review

The Manor at Steeplechase has garnered a mix of positive and critical feedback from residents and their family members, reflecting a community that offers both compassionate care and areas for improvement. Many individuals appreciate the warm, family-like atmosphere that fosters connections among staff and residents. From the very first visit, newcomers often sense this nurturing environment, which is especially comforting for loved ones as they transition into assisted living or independent living settings. The supportive staff has been highlighted repeatedly; their dedication to care creates an experience that many describe as exceptional.

One key aspect that stands out in the reviews is the control families have over the care of their loved ones. As health situations change, caregivers can tailor care approaches accordingly, making it easier to involve various services such as primary care and personal care within the same building. This arrangement offers peace of mind, knowing that essential amenities are just steps away from residents’ doors. Furthermore, activities such as hairdressing services add a touch of normalcy to daily life in the community.

The environment itself is described as cheerful and inviting. Residents enjoy access to beautiful outdoor spaces, including balconies with views of serene gardens—a significant selling point for many who seek a vibrant backdrop to their daily lives. However, while most residents find comfort in these surroundings, some improvements have been suggested regarding updates to resident rooms and common areas. A few reviews expressed concerns about cleanliness standards and overall upkeep, indicating that there may be inconsistencies in how frequently apartments are cleaned or maintained.

Dining experiences remain one of the more contentious points among reviewers. While some praise meal quality—stating they enjoy nutritious options—others criticize the food as basic or repetitive. The dining service's structure also came under scrutiny; patrons voiced opinions on how time-consuming mealtimes can be due to procedures around ordering meals at specific times rather than accommodating open dining hours. For those with specific dietary needs or preferences, this could present challenges if they miss designated ordering windows.

Staff turnover has emerged as another concern for some residents who note fluctuations in service quality associated with changing personnel dynamics. Despite this issue, many still commend the friendly disposition of remaining staff members, who strive diligently to maintain a welcoming environment even when faced with staffing shortages or transitions during management changes.

Overall impressions indicate a strong appreciation for community activities offered throughout each day—an important factor contributing to sustained engagement among residents. Despite concerns about certain amenities or aspects of service delivery like phone reception issues or limited laundry options at reasonable prices, many express gratitude for the support they've received since moving into The Manor at Steeplechase.

In closing, testimonies reveal this facility's impact extends beyond mere housing; it serves as a home where friendships flourish amid supportive structures designed for aged individuals' well-being. Reviews encapsulate a blend of happiness alongside constructive feedback—a testament not only to its current state but also to its potential growth through attentive management listening closely to both resident needs and suggestions alike.

This part of Franklin, Tennessee offers a diverse range of amenities and services that cater to individuals looking for senior living options. With a variety of physicians, pharmacies, restaurants, cafes, places of worship, parks, and even a hospital in close proximity, residents have easy access to healthcare facilities and the essentials for daily living. The presence of reputable medical practices like Franklin Orthopaedics & Sports Medicine and Pinnacle Dermatology provides assurance that quality healthcare is readily available. Additionally, the abundance of dining options such as Shake Shack, Chick-Fil-A, and The Cheesecake Factory offer convenient dining choices. Parks like Pinkerton Park and Crocket Park provide opportunities for leisurely walks or outdoor activities in a picturesque setting. Overall, this area in Franklin offers a balanced mix of convenience and recreational opportunities that make it an attractive option for senior living.

Physicians

• Skn Physiques (0.1 miles)
• Franklin Orthopaedics & Sports Medicine (0.3 miles)
• Toyos Clinic (0.5 miles)
• Pinnacle Dermatology - Franklin (0.6 miles)
• Huffnagle James Dr (0.6 miles)
• Coolsprings Family Medicine (0.6 miles)
• Harpeth Obstetrics and Gynecology (1.6 miles)

Restaurants

• Shake Shack (0.4 miles)
• Culver's (0.5 miles)
• Chick-Fil-A (0.5 miles)
• Chuy's (0.6 miles)
• Drake's (0.6 miles)
• Burger King (1.2 miles)
• The Cheesecake Factory (1.4 miles)

Pharmacies

• Walmart Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (1.9 miles)
• Starbucks (2 miles)
• Frothy Monkey (2.6 miles)
• Starbucks (6.5 miles)
• Starbucks (6.8 miles)
• Starbucks (7.6 miles)

Places of Worship

• Church of the City (2.1 miles)
• St Philip Catholic Church (2.4 miles)
• Fellowship Bible Church - Brentwood Campus (3.8 miles)
• Brentwood United Methodist Church (6.3 miles)

Parks

• Pinkerton Park (2.3 miles)
• Crocket Park (4.2 miles)
• Owl Creek Park (7.4 miles)
• Percy Warner Park (8.6 miles)
• Whitney Park Playground (9.4 miles)

Hospitals

• Vanderbilt University (3.2 miles)