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3.8 from 60 reviews
5 stars
29
4 stars
14
3 stars
3
2 stars
2
1 stars
12
NHC Place at Cool Springs Costs & Pricing
NHC Place at Cool Springs offers a range of living options with monthly costs that slightly exceed the averages for both Williamson County and the broader state of Tennessee. For instance, a studio apartment is priced at $3,840, which is above the county's average of $3,740 and notably higher than Tennessee's average of $3,485. The pricing continues along this trend with one-bedroom apartments costing $4,680 compared to Williamson County's $4,261 and Tennessee's $3,592. Semi-private rooms are available for $5,130 - again surpassing both the county and state averages - while private rooms are priced at $5,480. Two-bedroom units reflect a similar pattern at $6,420. Overall, while NHC Place at Cool Springs presents higher costs relative to its surrounding areas, these prices may be reflective of the quality of care and amenities provided in this esteemed facility.
Floor plans
NHC Place at Cool Springs
Williamson County
Tennessee
Studio
$3,840
$3,740
$3,485
1 Bedroom
$4,680
$4,261
$3,592
Semi-Private
$5,130
$4,125
$3,162
Private
$5,480
$4,085
$3,696
2 Bedrooms
$6,420
$5,019
$3,962
Overall Review of NHC Place at Cool Springs
caveat8 reviews mention this
Pricing feels high to many
Multiple families say the community is very expensive for what they received.
Several reviewers call out the price as expensive, including comments that it can be difficult to sustain long term. Others describe paying for additional assistance or medication administration on top of the base rate. A few residents also mention dissatisfaction with value when it comes with staffing or discharge concerns, even while noting some aspects of care went well.
caveat7 reviews mention this
Staffing varies, affecting responsiveness
Some residents and families report short staffing and slow responses.
A recurring concern in reviews is that getting timely help can be difficult, including call lights going unanswered for hours. Some reviewers connect delays in unscheduled requests to understaffing, while others describe broader gaps in care and coordination. A few negative reviews also describe inconsistent medication or supervision, which they attribute to the staffing situation.
common9 reviews mention this
Food quality and nutrition come up
Food and nutrition are a frequent point of both praise and criticism.
Several families say the food is a positive, including comments about enjoying meals and dietary support. Others describe problems with nutrition—such as concerns about meal planning, desserts, or meals not matching individual needs. There are also complaints that residents may not be getting help around meals when they need assistance.
common12 reviews mention this
Rehab and therapy support is noted
Rehab experience and therapy support are a key reason people mention this place.
Many reviews describe skilled-nursing rehab after falls or surgeries, and several specifically mention therapy helping residents improve. Multiple reviewers also describe coordination of medical follow-up during rehab, and some highlight in-facility therapy and doctor involvement. A few others contrast that with discharge or care-process problems, but they still treat rehab as a core offering residents arrived for.
common24 reviews mention this
Caring, attentive staff is widely praised
Many reviewers say staff members are kind, attentive, and responsive.
Across both assisted living and skilled nursing accounts, families often highlight staff kindness and helpful communication, including department updates and coordinated care. Several reviews describe staff treating residents with respect and providing hands-on support during recovery. Even some readers who were unhappy overall still singled out that many individual staff members were great.
caveat2 reviews mention this
Memory care support is debated
Memory care experiences are mixed in reviews.
One review advises against choosing the memory care option, describing a lack of compassionate support. Another reviewer says they believe the memory care setup was preferable to another facility they toured, even while keeping expectations cautious. Together, the feedback suggests families should confirm the specific memory care approach before moving forward.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
108 resident community capacity
Types of Care
Assisted Living
Memory Care
Skilled Nursing Facility
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Nashville International (15 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Kosher
Meals provided
Special dietary restrictions
Vegetarian
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Devotional activities on-site
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in Franklin, Tennessee, this area offers a variety of amenities that cater to seniors looking for a convenient and comfortable living environment. With multiple physician offices nearby such as Pinnacle Dermatology and Franklin Orthopaedics & Sports Medicine, residents have easy access to medical care. In addition, there are several restaurants including Shake Shack and Culver's within close proximity for dining options. Pharmacies like Walmart Pharmacy and Walgreens are also conveniently located for medication needs. For spiritual fulfillment, there are places of worship like Church of the City and St Philip Catholic Church nearby. Parks such as Pinkerton Park provide opportunities for outdoor recreation and relaxation. Overall, this part of Franklin offers a well-rounded community with essential services that cater to senior living needs.
Physicians
Pinnacle Dermatology - Franklin (0.3 miles)
Huffnagle James Dr (0.3 miles)
Skn Physiques (0.4 miles)
Franklin Orthopaedics & Sports Medicine (0.4 miles)
Toyos Clinic (0.7 miles)
Coolsprings Family Medicine (0.8 miles)
Vanderbilt Interventional Pulmonology Franklin (1.7 miles)
Restaurants
Shake Shack (0.6 miles)
Culver's (0.8 miles)
Chick-Fil-A (0.8 miles)
Chuy's (0.8 miles)
Drake's (0.8 miles)
Burger King (1.4 miles)
The Cheesecake Factory (1.6 miles)
Pharmacies
Walmart Pharmacy (0.7 miles)
Walgreens (0.8 miles)
CVS Pharmacy (1.2 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.1 miles)
Walgreens (2.1 miles)
Walgreens (2.2 miles)
Cafes
Starbucks (1.5 miles)
Starbucks (2 miles)
Starbucks (2.2 miles)
Frothy Monkey (2.4 miles)
Starbucks (6.5 miles)
Starbucks (6.8 miles)
Starbucks (7.6 miles)
Places of Worship
Church of the City (2.1 miles)
St Philip Catholic Church (2.2 miles)
Fellowship Bible Church - Brentwood Campus (3.9 miles)
NHC Place at Cool Springs offers a range of living options with monthly costs that slightly exceed the averages for both Williamson County and the broader state of Tennessee. For instance, a studio apartment is priced at $3,840, which is above the county's average of $3,740 and notably higher than Tennessee's average of $3,485. The pricing continues along this trend with one-bedroom apartments costing $4,680 compared to Williamson County's $4,261 and Tennessee's $3,592. Semi-private rooms are available for $5,130 - again surpassing both the county and state averages - while private rooms are priced at $5,480. Two-bedroom units reflect a similar pattern at $6,420. Overall, while NHC Place at Cool Springs presents higher costs relative to its surrounding areas, these prices may be reflective of the quality of care and amenities provided in this esteemed facility.
NHC Place at Cool Springs incorporates a range of tailored features that significantly enhance the quality of memory care for residents dealing with dementia or Alzheimer's disease. Assistance with dressing not only fosters independence but also helps establish a daily routine, while medication management ensures compliance and addresses potential confusion about prescriptions. Meal preparation and service provide nutritious options, catering to dietary needs and preferences which are crucial for overall health. Activities of daily living assistance empowers residents to engage in personal tasks with guidance, promoting dignity and self-esteem. Support during bathing and transfers enhances safety, mitigating risks associated with mobility challenges. Furthermore, 24-hour supervision offers peace of mind for both residents and families by ensuring immediate assistance is available when needed. Incontinence care is handled sensitively, promoting comfort and reducing distress among residents navigating these challenges. Together, these features create a supportive environment that prioritizes the well-being and dignity of individuals facing cognitive decline.
Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.
Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
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108 resident community capacity
Assisted Living
Memory Care
Skilled Nursing Facility
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Nashville International (15 miles away)
Community operated transportation
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Medication management
Special dietary restrictions
Concierge services
Planned day trips
Cheerful, caring staff and a strong sense of community with engaging daily activities.
An In-Depth Look at Reminiscence Therapy in Dementia Care
Dementia-Related Hallucinations: Causes, Experiences, and Practical Approaches
Illuminating Insights About Alzheimer's Disease: Ten Crucial Realities