Good Sheperd Retirement Ctr

Pros

• Ashlan Village provides excellent care and staff go out of their way for residents and families.
• The staff at Ashlan Village are knowledgeable, helpful, and caring.
• The facility is clean, beautifully decorated, and feels like home.
• Ashlan Village offers a pleasant atmosphere with active programming and social opportunities.
• Residents at Ashlan Village are well cared for and appear happy.
• It is considered one of the nicest facilities in the upstate and is highly recommended.
• The community offers trips, events, and concerts for residents.
• Loved ones have a wonderful experience at Ashlan Village, with families expressing enjoyment and satisfaction.
• Staff are kind, respectful, and treat residents like family.
• Administration at Ashlan Village is friendly and understanding and responsive to residents' needs.

Cons

• One reviewer described the facility as corrupt and management as toxic, advising to move a loved one out and even to install a camera in their room.
• Another reviewer stated that staff promised a callback after four calls but never returned the call.
• A third reviewer criticized upper management as rude and not welcoming, noting a gap between promises on the website and the actual experience after move-in.

Review

Ashlan Village comes through in the stories families tell about it - an almost universal sense of warmth, active living, and hands-on care that makes a difficult transition feel a little easier. One caregiver gushes about a mom who has been there for more than four years, calling the place "10 stars" and "excellent care," with staff who have "gone out of their way for me and her." Another resident or family member consistently recommends Ashlan Village, saying they would absolutely recommend it and that the care is truly outstanding. The tone across these reflections is one of gratitude for a community that has earned the trust of both residents and their loved ones over time.

From longtime visitors to new families, the sentiment remains consistently positive. People who stop by to visit friends at Ashlan Village over the years describe it as "always amazing," with a steady rhythm of activities that keep residents engaged. They emphasize the cleanliness of the facility and the cheerful, helpful nature of the staff. It's not just the routines of daily life that stand out; it's the sense of energy that pervades the place - an environment where staff members are described as genuinely kind and eager to assist, and where the mood feels upbeat and uplifting for those who call Ashlan Village home.

The environment itself is repeatedly painted as a bright, welcoming space that feels like home. Reviewers describe a very pleasant atmosphere and a place that is "very beautiful." The decor is highlighted as tasteful and inviting, contributing to a sense that residents aren't just living somewhere they're cared for, but somewhere they belong. The overarching impression is that residents are kept in a setting that honors dignity while fostering happiness, a balance that many families say made a real difference for their loved ones' daily lives.

A robust program of activities and social opportunities also comes through clearly in the narratives. People note trips, outings to special places to eat, and frequent concerts or other events that keep residents connected to the wider world. The vitality of Ashlan Village is repeatedly tied to how active its resident community remains, with multiple accounts of residents feeling engaged, valued, and included in meaningful experiences. Cleanliness and a well-maintained environment are consistently paired with these social offerings, reinforcing a picture of a place where staying busy and forming connections is a key part of the resident experience. Even staff members themselves speak to the culture positively, with one note of pride: "Wonderful place for your loved ones. Kind and respectful staff who care for the residents with love as their own family! I enjoy working here."

Behind the scenes, the care quality is the thread that ties many of these stories together. Reviewers characterize the staff as knowledgeable, helpful, and genuinely caring. They repeatedly commend the level of attention residents receive and the way staff go beyond the basics to help families feel supported. The administration is described in very positive terms by some, with notes that leadership is friendly and understanding. In one particularly heartfelt sentiment, a staff member says the place is a "Wonderful loving community with amazing staff," underscoring a sense of shared purpose and pride in the caregiving role.

Not every review reflects an entirely flawless experience, however. There are concerns voiced about communication and management. One reviewer describes a frustrating outreach experience: "Called 4 times and they said someone would call me back with no return call," a situation that left them wondering about the responsiveness of the team and their ability to facilitate a tour or provide information in a timely manner. In another cautionary note, some readers hear that upper management can come across as rude or not as welcoming as one might hope, accompanied by worries that promises seen on the website do not always translate into lived experiences once a loved one moves in. These points serve as reminders that, even in well-regarded places, the process and the human dynamics of leadership can leave different impressions on different families.

Interwoven with praise and caution are the harsher statements that exist in any complex caregiving landscape. One review takes aim at corruption and toxic management, urging readers to pull their loved one out if they can and even suggesting the installation of a camera in a room. Such claims are stark, and they stand in sharp contrast to the overwhelmingly positive feedback about care, activity, and atmosphere. It's a reminder that, while Ashlan Village is widely celebrated for its caring community and vibrant life for residents, there are voices that perceive significant problems in governance and resident safety.

Taken together, the impression left by these reflections is that Ashlan Village is a place of warmth and activity, a community where many residents thrive under attentive, often enthusiastic care. Families repeatedly describe excellent care, a home-like atmosphere, and a calendar filled with meaningful activities and social events. The staff is repeatedly praised for kindness, dedication, and a sense of family toward residents. Yet the same collection of stories also acknowledges that communication and management dynamics can be a source of frustration for some families, and that there are more pointed criticisms that cannot be ignored. For prospective residents and their loved ones, Ashlan Village appears to offer a compelling blend of warmth, activity, and care, with a caution to ask direct questions about tours, communication expectations, and the leadership culture before making a decision. In the end, many families appear to feel that Ashlan Village has become a trusted home - though, as with any choice of care, it is worth exploring all facets to ensure it aligns with individual needs and expectations.

This part of Lyman, South Carolina offers a range of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Lyman Cafe and El Molcajete Mexican Restaurant, residents can enjoy convenient dining options. For medical care, there are reputable physicians like Orthopaedic Associates PA and New Horizon Family Health Services within a reasonable distance. Access to pharmacies like Walgreens and Professional Pharmacy of Greer ensures easy medication management. The proximity to transportation hubs like Greenville-Spartanburg International Airport and Spartanburg Downtown Memorial Airport provides convenient travel options. Additionally, the presence of hospitals such as Greer Memorial Hospital and Village Hospital offers peace of mind in terms of healthcare accessibility. Nearby parks like Big Air Trampoline Park provide opportunities for recreation, while places of worship like Liberty Baptist Church offer spiritual fulfillment. Overall, this area in Lyman provides a well-rounded environment for seniors seeking a comfortable and accessible living experience.

Restaurants

• Lyman Cafe (0.1 miles)
• El Molcajete Mexican Restaurant (2.5 miles)
• Demetre's Gourmet Grille & Bar (2.6 miles)
• McDonald's (2.7 miles)
• Chick-Fil-A (3.2 miles)
• Taco Bell (3.3 miles)
• El Primo (3.5 miles)

Physicians

• Orthopaedic Associates PA: Rollins Gerald L MD (3.5 miles)
• New Horizon Family Health Services (5.7 miles)
• Warren Keith Stafford (6.2 miles)
• Dr Degarmo (6.3 miles)
• Pediatric Associates (6.3 miles)
• Greer Pediatric Center (6.4 miles)
• Inman Family Practice (6.4 miles)

Pharmacies

• Walgreens (5.6 miles)
• Professional Pharmacy of Greer (6.3 miles)
• Walgreens (6.4 miles)
• Ingles Market (6.9 miles)
• Drug Plastic & Glass Co. (7 miles)
• Smith Drug Company (7.1 miles)
• Ingles Market (7.5 miles)

Transportation

• TSA Pre (6.8 miles)
• Concourse B (6.8 miles)
• Escape Lounges (6.9 miles)
• Greenville-Spartanburg International Airport (GSP) (6.9 miles)
• Baggage Claim (6.9 miles)
• Concourse A (6.9 miles)
• Spartanburg Downtown Memorial Airport (SPA) (9.7 miles)

Theaters

• Regal (7 miles)

Hospitals

• Greer Memorial Hospital (7.2 miles)
• Village Hospital (8.3 miles)
• Surgery Center At Pelham (8.4 miles)
• Spartanburg Regional (8.4 miles)
• AFC Urgent Care - Bon Secours - Greer (8.5 miles)

Parks

• Big Air Trampoline Park (7.3 miles)
• East Riverside Park (8.6 miles)

Places of Worship

• Liberty Baptist Church (7.3 miles)
• Gateway Baptist Church (9.8 miles)
• Green Pond Baptist Church (9.9 miles)

Cafes

• Panera Bread (7.6 miles)
• Starbucks (7.6 miles)
• Junto Coffee (9.6 miles)
• Starbucks (9.9 miles)