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Gateway Care and Retirement Center in Portland, OR

Gateway Care and Retirement Center is an independent living community in Portland, OR.

Information last verified: May 13, 2026

10141 E Burnside St, Portland, OR 97216

For more information about senior living options: (866) 208-4318

2.9 from 37 reviews

5 stars

11

4 stars

6

3 stars

1

2 stars

5

1 stars

14

Gateway Care and Retirement Center Costs & Pricing

Gateway Care and Retirement Center stands out as a cost-effective option for senior living, particularly when compared to the broader market in Multnomah County and throughout Oregon. For instance, the monthly fee for a studio apartment at Gateway is $1,625, significantly lower than the county average of $3,455 and the state average of $3,815. Similarly, their one-bedroom units are priced at $1,875, which again offers substantial savings compared to Multnomah County's average of $3,402 and Oregon's overall average of $3,904. This pricing strategy not only makes Gateway an attractive choice for individuals seeking quality care without the financial strain but also underscores their commitment to providing accessible and affordable living options for seniors in the community.

Floor plans	Gateway Care and Retirement Center	Multnomah County	Oregon
Studio	$1,625	$3,455	$3,815
1 Bedroom	$1,875	$3,402	$3,904

Overall Review of Gateway Care and Retirement Center

caveat 7 reviews mention this

Staff responsiveness and communication

Many residents and families describe slow or dismissive responses from staff.

Several reviews report delays in getting help after using the call button, including times when requests for basic items or pain medication were not handled promptly. Others describe staff as rude or unapproachable, with leadership and frontline team members dismissing concerns rather than working toward solutions. A family member also describes a nurse as having a negative attitude while responding to questions, which made the experience more stressful. While a few reviewers praise individual staff, the most consistent negative thread is that responsiveness can fall short when help is needed.

caveat 6 reviews mention this

Safety and care gaps raised

Some reviews raise concerns about basic care quality and safety outcomes.

A number of reviews describe situations that families view as neglectful, including accounts of patients left without adequate care and concerns about staffing levels. Residents in rehab settings are specifically mentioned in relation to limited therapy frequency and skin issues such as bedsores. Other reviews describe medication concerns, falls, and a decline in independence during the stay, along with frustration that issues raised to staff were ignored. Separately, one review describes hygiene and room conditions as worsening comfort and cleanliness, reinforcing the safety and care concerns some families voiced.

common 4 reviews mention this

Dining quality seems mixed

Dining reviews range from praised meals to complaints about food quality.

Some residents describe the food positively, including comments about meals being pretty good and good overall. At the same time, other reviewers describe dining more negatively, including a complaint about lousy food. One review also discusses dietary instructions not being followed and frustration with food and supplement choices during a rehab stay. Overall, reviews suggest dining quality is inconsistent, even though the community states it provides meals and restaurant-style dining.

differentiator 4 reviews mention this

Admissions and leadership support

Families often highlight admissions and administrators who advocate and communicate clearly.

Multiple reviews credit named staff in admissions and administration for being helpful, responsive, and focused on residents’ rights and options. Families describe admissions coordination as attentive, and one review specifically praises an administrator for advocating during a recovery and pointing the family to resources. Another nurse reviewer describes a smooth experience with check-in and screening, and also notes knowledge, care, and coordination during rehab. These comments emphasize that the buying and transition experience can feel organized and supportive.

common 2 reviews mention this

Smaller size can feel personal

Reviewers who prefer a smaller setting describe more personalized attention.

Two reviews specifically mention the community’s smaller scale as a reason they felt more connected, including being able to get to know the people taking care of them and fellow residents. One review also notes that the small atmosphere was appealing and made it easier for a loved one to socialize. While other reviews focus on staffing and care concerns, these comments frame size and familiarity as a potential upside for some families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

Independent Living

Amenities

Activities off-site
Activities on-site
Air-conditioning
Ground floor units
Indoor common areas
Kitchenette
Outdoor common areas
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Portland International (4 miles away)

Care Services

Ambulatory care
Incontinence care

Dining

Meals provided
Restaurant style dining

Activities

Activities off-site
Activities on-site
Art classes
BBQs or picnics
Cooking classes
Day trips and outings
Gardening club
Happy hour
Holiday parties
Live musical performances
Trivia games
Wii bowling

Nearby Places of Interest

This part of Portland, Oregon, offers a convenient and diverse range of amenities for senior living. With multiple physicians, pharmacies, hospitals, and places of worship nearby, residents can easily access essential healthcare services. Additionally, there are various dining options such as Jim Dandy Drive-In and Taqueria Queretaro for enjoyable meals out. Access to parks like Mt. Tabor Park and Normandale Park provides opportunities for outdoor recreation and relaxation. Public transportation options like the TriMet Hollywood/NE 42nd Ave Transit Center are available for easy mobility around the city. The presence of theaters like the Hollywood Theatre offers entertainment options within close proximity. Overall, this area provides a well-rounded environment with essential services and recreational activities for seniors to enjoy a comfortable lifestyle in Portland.

Physicians

The Oregon Clinic (1 miles)
Eye Health Northwest (1.7 miles)
Adventist Medical Pavilion (2.1 miles)
ZoomCare (3.1 miles)
Family Medical Group, PC (3.7 miles)
Richmond Family Health Center (4.3 miles)
Legacy Medical Group (4.6 miles)

Restaurants

Jim Dandy Drive-In (1.1 miles)
Escape Bar and Grill (1.1 miles)
Park City Pub (1.4 miles)
Taqueria Queretaro (1.8 miles)
Roscoe's (2.1 miles)
Bipartisan Cafe (2.2 miles)
Element Lounge (2.8 miles)

Pharmacies

Walgreens (1.4 miles)
Herbalist Farmer (1.6 miles)
Walgreens (1.9 miles)
Fred Meyer Pharmacy (2.3 miles)
Rite Aid (2.9 miles)
Walgreens (3.8 miles)
CVS Pharmacy (3.8 miles)

Cafes

Starbucks (1.7 miles)
Panera Bread (1.9 miles)
Dutch Bros. Coffee (2.7 miles)
Common Grounds Coffee House (3.8 miles)
Peet's Coffee and Tea (4.7 miles)
Keeper Coffee Co. (4.9 miles)
Starbucks (5.2 miles)

Hospitals

Adventist Medical Center (2.2 miles)

Parks

Normandale Park (2.6 miles)
Mt. Tabor Park (2.9 miles)
Mt. Tabor Park - Off Leash Area (3 miles)
Laurelhurst Park (3.8 miles)
Lents Park (4 miles)
Oregon Park (4.1 miles)
Heritage Park (4.7 miles)

Places of Worship

St Rose Catholic Church (2.6 miles)

Transportation

TriMet Hollywood/NE 42nd Ave Transit Center (3.3 miles)
Portland Airport Rental Car Center (3.6 miles)
Concourse E (3.7 miles)
Portland International Airport (PDX) (3.7 miles)
Alaska Airlines Lounge - PDX (3.7 miles)
Concourse C (3.7 miles)
TSA Checkpoint A/B/C - Portland International Airport (3.7 miles)

Theaters

Hollywood Theatre (3.3 miles)
Century 16 Eastport Plaza (3.6 miles)

Frequently Asked Questions

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