The Broadmoor

Pros

• The staff at The Broadmoor are described as outstanding, friendly, and accommodating, creating a welcoming environment for residents.
• Residents appreciate the spacious apartment sizes, with well-maintained facilities that feel new and comfortable.
• The community offers a variety of engaging activities, such as bingo and movie nights, which residents enjoy participating in.
• Many reviewers highlight the cleanliness of the community and the quality of meals served in a pleasant dining area.
• Residents value the responsive nature of the staff and their willingness to assist with special needs and laundry services.
• Overall, many reviewers express strong satisfaction and recommend The Broadmoor to others seeking similar living arrangements.

Cons

• The Broadmoor was sold shortly after the reviewer moved in, leading to a decline in quality and care.
• Staff members lacked proper training and often did not want to provide direct patient care.
• The response time to residents’ calls for assistance was unacceptable, with long delays before help arrived.
• Meals served at the facility were frequently cold, and menu changes happened last minute.
• There were few activities available for residents, and scheduled events were often delayed or canceled.
• Communication from management was poor, with significant delays in returning calls from concerned family members.
• Despite being friendly, some staff members were rude at times during interactions with residents.
• Overall dissatisfaction led to disappointment regarding the promises made by the facility prior to moving in.

Review

The Broadmoor, a retirement community that has garnered opinions ranging from highly positive to critically negative, presents a complex picture for potential residents and their families. The experience of residents appears to vary significantly based on individual circumstances and expectations. Many reviewers highlight the state of the facility at the time of their loved ones’ residency and subsequent changes that seemed to have both good and bad impacts on the quality of care provided.

One reviewer expressed deep concern about their loved one’s experience at The Broadmoor, noting that shortly after they moved in, the community was sold. This change led to what they perceived as a decline in quality; meals were poor, and overall conditions deteriorated. They reported instances where staff members were short-staffed or unresponsive, often leaving their loved one without assistance even when her call light was activated for extended periods. These troubling accounts pointed towards a lack of direct patient care training among the team, which left family members feeling helpless and frustrated. It was particularly alarming how difficult it became to communicate with management during critical moments, suggesting systemic issues within the operational framework of the community.

In stark contrast, several other reviews presented an optimistic view of The Broadmoor. Many respondents praised its appearance, indicating that it is well-maintained with spacious apartments offering features like large walk-in closets—elements deemed important by families seeking comfortable living spaces for their loved ones. Staff friendliness stood out consistently across reviews as a positive aspect; people noted how accommodating employees were in ensuring comfort and satisfaction among residents. Such attributes matter greatly when choosing a facility because they contribute to an overall supportive environment essential for elder care.

Despite these commendations regarding service staff and facilities, some reviewers indicated areas where The Broadmoor could improve its offerings—primarily food variety and activity scheduling. Though many residents enjoyed daily activities such as bingo nights or movie screenings organized by the staff, reports emerged about inconsistent scheduling where events could be delayed or canceled without notice. Additionally, while some appreciated three hot meals served daily in an appealing dining area, others noted that menu options frequently felt repetitive which might lead to dissatisfaction over time.

The multidimensional nature of feedback on The Broadmoor extends into discussions about pricing and comparable value against other retirement communities in the area. Some families found it reasonably priced given what is offered—balancing affordability with quality care features like laundry services and responsive staff willing to assist as needed—whereas others may have felt disillusioned by unmet promises surrounding resident comfort following management changes.

While there are mixed experiences reported from different perspectives concerning living at The Broadmoor—from those advocating its beauty and friendly atmosphere to others highlighting administrative shortcomings—the collective sentiment indicates that potential residents should weigh these factors cautiously before making a decision. As each review illustrates distinct aspects that characterizes life within this retirement community—the importance of consistent staffing levels for direct patient care versus resident amenities—it ultimately points toward deeper systemic considerations necessary for sustaining high-quality eldercare environments.

In conclusion, whether viewed through a critical lens highlighting significant operational flaws or through an appreciative perspective celebrating aesthetic appeal and warm personnel culture—The Broadmoor undeniably serves as a case study in understanding contemporary challenges facing assisted living facilities today. Families must navigate through these nuanced experiences thoughtfully as they seek appropriate long-term housing solutions tailored to specific needs while striving for personal peace amidst complex decisions around elder care.

This part of Tulsa, Oklahoma boasts a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With several parks nearby, such as Terrace Park and Leake Park, residents can enjoy outdoor activities and leisurely walks. The area also offers a range of dining options, from fast food chains like McDonald's to sit-down restaurants like Fiesta Cozumel. Additionally, there are pharmacies, cafes, theaters, places of worship, physicians' offices, transportation hubs including the Tulsa International Airport, and hospitals like St John Medical Center and Hillcrest Medical Center within a short distance. Overall, this area provides easy access to essential services and recreational opportunities that could enhance the quality of life for seniors looking to settle in Tulsa.

Parks

• Terrace Park (0.6 miles)
• Florence Park (3.3 miles)
• Leake Park (5 miles)

Restaurants

• Fiesta Cozumel (1.1 miles)
• Braum's (1.2 miles)
• McDonald's (1.2 miles)
• McDonald's (1.9 miles)
• Taco Bueno (2 miles)
• Whataburger (2.2 miles)
• Coney I-Lander (2.6 miles)

Pharmacies

• Health Mart Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• Qualitycare Pharmacy (2.5 miles)
• Reasor's Foods (2.5 miles)
• Reasor's Foods (2.7 miles)
• Walgreens (2.9 miles)

Cafes

• Tally's Good Food Cafe (2.4 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (4.5 miles)
• Coffee House (4.9 miles)
• Cha Bubble Tea (5 miles)

Theaters

• AMC Southroads 20 (2.6 miles)
• Cinemark Tulsa (5.3 miles)

Places of Worship

• Islamic Society of Tulsa (2.9 miles)
• Christ United Methodist Church (3.4 miles)
• TU Masjid / Mosque (3.7 miles)
• Brookside Baptist Church (5.3 miles)

Physicians

• Tulsa Bone & Joint Associates (3 miles)
• Ou Physicians (3.1 miles)
• Tulsa Bone & Joint Orthopedic Urgent Care (3.1 miles)
• Urologic Specialists of Oklahoma (3.1 miles)
• Ranch Acres Audiology (3.7 miles)
• Oklahoma Men's Clinic (3.8 miles)
• Tulsa Endoscopy Center (3.8 miles)

Transportation

• Tulsa Airport Baggage Claim (4 miles)
• American Airlines Ticket Counter (4 miles)
• United Airlines Ticket Counter (4.1 miles)
• Baggage Claim (4.1 miles)
• Tulsa International Airport (TUL) (4.1 miles)
• Atlantic Aviation (4.3 miles)

Hospitals

• St John Medical Center (4.6 miles)
• Health Design (4.6 miles)
• Hillcrest Specialty Hospital (4.7 miles)
• Hillcrest Medical Center Same Day Surgery (4.8 miles)
• Hillcrest Medical Center (4.8 miles)