Emerald Care Center Tulsa

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  • Interior

    A bright office space with tables, chairs, and plants near the windows.

  • Outdoors

    A serene garden area with well-manicured grass and trees, featuring a pathway leading to a building.

  • Decor

    A serene hospital room designed for patient comfort, featuring a bed, seating area, and natural light from the window.

  • Building

    A view of a hospital corridor, illustrating the clean and sterile environment typical in healthcare facilities.

  • Bedroom

    A cozy and modern bedroom featuring a single bed, television, and natural light from the window.

  • Windows

    A well-lit exercise room with fitness equipment and plants.

  • Dining

    An inviting dining hall featuring modern decor with turquoise accents and a grand piano.

  • Lighting

    A modern reception area featuring sleek design and branding.

  • Seating Area

    A modern waiting area featuring stylish gray furniture and decorative wall art.

  • Exercise Equipment

    A well-equipped physical therapy clinic with treatment tables and exercise machinery.

  • Bright Lighting

    A spacious and well-lit classroom or community workspace featuring various furniture arrangements.

Emerald Care Center Tulsa

2425 South Memorial, Tulsa, OK 74129

For more information about senior living options: (844) 490-3973

2.8 from 72 reviews
5 stars
26
4 stars
6
3 stars
3
2 stars
5
1 stars
32

Skilled Nursing Facility

Overall Review of Emerald Care Center Tulsa

Pros

  • pro The facility has made great changes in the past few months.
  • pro Julie and Kim are very helpful to residents and answer questions.
  • pro The facility smells good and is clean.
  • pro The business office staff are very helpful and resolve problems.
  • pro The therapy services are phenomenal.
  • pro The team is committed to providing excellent care.
  • pro The administrator and clinical team go beyond to meet residents' needs.
  • pro The facility is beautiful with lovely staff and high standards.
  • pro The activities director is caring and helps provide joy for residents.

Cons

  • pro They describe the facility as understaffed, with residents not receiving timely care or medications.
  • pro They report residents are left in wet beds all night with no help and sheets not changed.
  • pro They allege staff refuse to assist, leave residents unattended, and show overall poor care.
  • pro They note rooms are dirty, outdated, and sometimes smell of urine; pest concerns are mentioned.
  • pro They claim call lights go unanswered for long periods and pain medications are delayed.
  • pro They report residents found naked or left in soiled conditions without proper supervision.
  • pro They say staff seem distracted by phones and outside smoking rather than caring for residents.
  • pro They describe mismanagement and a focus on corporate concerns over patient care.
  • pro They allege meals are poor, cold, and that some residents are not fed or given medications.

Review

Emerald Care Center Tulsa is best suited for families seeking rehabilitation and longer-term care in a setting that has shown tangible leadership-driven improvements and a therapy-focused approach. The current trajectory features a cleaner, more welcoming environment and a dedicated front-line team that can shepherd residents through rehab plans. Positive threads run through several reviews: staff such as Julie and Kim are praised for answering questions and walking families through the process; Sarah in the business office is repeatedly described as helpful; and the facility itself comes across as well-kept and orderly. For families prioritizing structured therapy, visible administrative attention, and a pleasant atmosphere that supports recovery, Emerald remains a reasonable starting point.

However, this community is not right for every situation. Those needing constant, high-intensity medical oversight - complex wound care, unstable chronic conditions, or reliable 24/7 nursing coverage - should consider alternatives. The reviews consistently flag understaffing and episodic gaps in care, especially on weekends and night shifts, with lingering concerns about delayed call lights and unaddressed needs. Some residents have endured unresolved medical issues, untreated bedsores, or lapses in medication administration. Prospective families must be candid about care goals, and verify staffing ratios, response times, and the availability of skilled nursing around the clock before committing.

The strongest offset to the concerns lies in the quality of therapy and the improving clinical leadership. Multiple accounts describe therapy services as effective and transformative, with residents reporting meaningful progress and a path back to independence. Admin and operations have earned praise for turning around prior shortcomings, and several staff members - ranging from administrators to the ADON and DON - are cited as genuinely committed to resident welfare. The cleanliness and pleasant ambiance also help reduce stress for families and residents during sensitive recovery periods, reinforcing the sense that this is a place that can support rehabilitation when care teams stay consistently engaged.

Yet the cons remain loud enough to demand vigilance. Repeated threads describe uneven care quality, with some days feeling disorganized or understaffed, front-desk and communications frustrations, and reports of neglectful behaviors during shifts with fewer aides. Specific red flags include residents left without timely assistance, delays in pain management, and incidents of improper room upkeep or unsanitary conditions reported by families. Several reviews point to outdated rooms, shared bathrooms on certain units, and a perception that the facility's emphasis on cost containment and corporate structure can overshadow immediate patient needs. These patterns do not vanish with isolated staffing wins; they recur enough to require serious scrutiny.

A practical decision framework emerges from balancing improvements against persistent risks. For families considering Emerald, it is essential to schedule comprehensive tours, including weekend and evening hours, to observe staffing dynamics firsthand. Request to speak with the DON or ADON about wound-care protocols, med-pass processes, and how call-light escalations are managed after hours. Probe concrete metrics: staff-to-resident ratios, average response times, recent state inspections, and the plan to address recurring concerns like room cleanliness and food quality. If those answers demonstrate consistency, the facility can be a solid rehab and long-term option; if not, alternatives with stronger staffing guarantees and more transparent operations deserve serious consideration.

In the end, Emerald Care Center Tulsa offers a candid mix: meaningful therapeutic gains and a facility that has shifted toward steadier leadership, paired with persistent questions about staffing stability and routine care. Families prioritizing robust rehab services and a clean, friendly environment may find it a workable match - provided due diligence confirms reliable 24/7 care and consistent responsiveness. For those whose benchmarks include unwavering, around-the-clock medical attention, consistently prompt med administration, and rigid infection-control practices, the prudent path is to look elsewhere or to demand very explicit assurances before placing a loved one here. The choice hinges on whether the current improvements can be sustained long enough to outpace the recurring gaps that have marked past reviews.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tulsa International (5 miles away) Tulsa International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Emerald Care Center Tulsa in Tulsa, OK is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely and welcoming atmosphere where seniors can enjoy their golden years.

Residents at Emerald Care Center Tulsa have access to numerous amenities, including a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fully furnished living space to make them feel at home. There is also a gaming room, small library, and outdoor spaces for recreation and relaxation. The on-site fitness room and wellness center promote physical well-being.

The dining experience at Emerald Care Center Tulsa is top-notch with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to cater to individual needs.

The care services provided ensure that residents receive round-the-clock assistance and supervision. A 24-hour call system is available for any emergencies or immediate attention. Trained staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Specialized diets like diabetes diet are offered as required. Transportation arrangements for non-medical purposes as well as to doctors' appointments are provided.

Emerald Care Center Tulsa offers an extensive range of activities to keep residents engaged and entertained. Concierge services are available to assist with planning day trips and resident-run activities are organized regularly. Fitness programs promote physical wellness while scheduled daily activities cater to various interests.

The community's location adds convenience with several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters. This makes it easy for residents to access necessary services or enjoy leisurely outings.

Overall, Emerald Care Center Tulsa provides a nurturing environment where seniors can receive personalized care while enjoying an active lifestyle surrounded by modern amenities in the heart of Tulsa, OK.

Nearby Places of Interest

Parks

  • Terrace Park (0.4 miles)
  • Florence Park (3.2 miles)
  • Leake Park (4.7 miles)

Restaurants

  • Fiesta Cozumel (1.1 miles)
  • McDonald's (1.1 miles)
  • Braum's (1.2 miles)
  • McDonald's (2 miles)
  • Whataburger (2.1 miles)
  • Taco Bueno (2.3 miles)
  • Coney I-Lander (2.4 miles)

Pharmacies

  • Walgreens (2.1 miles)
  • Health Mart Pharmacy (2.2 miles)
  • Qualitycare Pharmacy (2.3 miles)
  • Walgreens (2.3 miles)
  • Reasor's Foods (2.3 miles)
  • Reasor's Foods (2.5 miles)
  • Walgreens (2.6 miles)

Cafes

  • Starbucks (2.2 miles)
  • Tally's Good Food Cafe (2.5 miles)
  • Dutch Bros Coffee (3.3 miles)
  • Starbucks (4.2 miles)
  • Cha Bubble Tea (4.7 miles)
  • Coffee House (4.9 miles)

Theaters

  • AMC Southroads 20 (2.4 miles)
  • Cinemark Tulsa (5.1 miles)

Places of Worship

  • Islamic Society of Tulsa (2.6 miles)
  • Christ United Methodist Church (3.2 miles)
  • TU Masjid / Mosque (3.8 miles)
  • Brookside Baptist Church (5.1 miles)

Physicians

  • Ou Physicians (2.8 miles)
  • Tulsa Bone & Joint Associates (2.9 miles)
  • Tulsa Bone & Joint Orthopedic Urgent Care (2.9 miles)
  • Urologic Specialists of Oklahoma (2.9 miles)
  • Ranch Acres Audiology (3.5 miles)
  • Tulsa Endoscopy Center (3.5 miles)
  • Oklahoma Men's Clinic (3.5 miles)

Transportation

  • Tulsa Airport Baggage Claim (4.3 miles)
  • American Airlines Ticket Counter (4.3 miles)
  • United Airlines Ticket Counter (4.3 miles)
  • Baggage Claim (4.3 miles)
  • Tulsa International Airport (TUL) (4.3 miles)
  • Atlantic Aviation (4.5 miles)

Hospitals

  • St John Medical Center (4.5 miles)
  • Health Design (4.6 miles)
  • Hillcrest Specialty Hospital (4.7 miles)
  • Hillcrest Medical Center Same Day Surgery (4.8 miles)
  • Hillcrest Medical Center (4.8 miles)

Frequently Asked Questions

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