Emerald Care Center Tulsa

Pros

• The care provided to the sister was exceptional, and the staff built a strong, loving relationship with her.
• The facility organized enjoyable activities before COVID, such as bingo and live music, which the residents appreciated.
• The residents enjoyed special events like car parades that allowed family members to connect during the lockdown.
• The meals served at the facility were of good quality and well-received by the residents.
• A few staff members demonstrated decent care and attentiveness to the patients' needs.

Cons

• The facility's rooms were very small, and sharing a bathroom with four people created significant discomfort.
• Residents had to take showers in a public area, which many found unpleasant.
• During COVID-19, the care provided was limited and did not meet previous standards of engagement and activity.
• There were issues with cleanliness, as the staff struggled to manage shared bathroom conditions effectively.
• The level of care provided to patients was often lacking, leading to instances of neglect, such as leaving a resident in a dirty diaper for extended periods.
• Requests for timely assistance were frequently ignored or met with excuses about being understaffed.
• Some staff members showed indifference toward residents' needs, resulting in emotional distress for those who required support.
• Families felt compelled to take shifts at the facility due to inadequate staffing and attention from caregivers.

Review

Emerald Care Center Tulsa has garnered mixed reviews from family members of residents, reflecting both commendable aspects and significant concerns regarding the quality of care provided within the facility. One common theme is the exceptional level of personal care received by some residents, particularly when it comes to the relationships fostered between staff and patients. For example, one reviewer praised the affection between their sister and the caregivers at Emerald Care Center, highlighting that she loved them and they loved her back. This emotional connection is crucial in such environments, providing comfort and companionship for residents during challenging times.

However, despite this positive interaction with the staff, several issues emerged regarding the physical conditions of the facility itself. A stark concern raised was about the cramped living arrangements; specifically, rooms were described as very small where multiple residents had to share a bathroom without a shower. The lack of personal space can greatly affect a resident's comfort and overall satisfaction with their living situation. The same reviewer noted that her sister was forced to take showers in a public area—a scenario she detested—indicating how much more could be done to enhance privacy and dignity for each resident within these shared facilities.

The impact of COVID-19 on activities available to residents also came up in feedback from family members. Prior to pandemic restrictions, Emerald Care Center organized various engaging activities such as bingo games and live music performances for its residents. These events not only helped stimulate mental engagement but also provided opportunities for socialization among residents. With COVID-19 lockdowns implemented, these enriching activities came to a halt. In response to this challenge, families adapted by staging car parades outside the facility—a creative way for families to maintain connections while adhering to safety protocols during difficult times.

Quality of meals served at Emerald Care Center was another aspect highlighted positively by reviewers. Despite other shortcomings regarding physical accommodations or activity offerings, there seems to be an acknowledgment that meals were well-prepared and enjoyable for many residents—a small but significant factor in maintaining morale within long-term care settings.

On a more troubling note, another reviewer expressed grave concerns regarding their father's experience during his rehabilitation stay following a stroke at Emerald Care Center. They reported alarming instances where basic needs were neglected due to understaffing issues within the facility; specifically mentioning that there were occasions when he remained in a dirty diaper for over five hours without any attendant checking on him or addressing his needs adequately. Such reports paint a concerning picture of patient care practices in certain instances at Emerald Care Center.

Additionally, there appeared to be variability in staff performance; while some employees demonstrated decent levels of attentiveness toward patients' needs, others reportedly lacked both compassion and urgency when it came time to provide necessary assistance. Family members felt compelled to take shifts throughout each day just so their loved ones would not be left alone or unattended—for instance, one family member recounted coming into contact with their crying sister who had wet herself due to being unsuccessful in getting timely help from staff members.

In summary, while Emerald Care Center Tulsa might boast moments of genuine connection between caregivers and patients along with well-prepared meals offered consistently, critical areas requiring improvement cannot be overlooked—particularly concerning inadequate room space sharing arrangements amidst poor hygiene maintenance practices observed during stays therein by some individuals requiring rehabilitative services or long-term care assistance overall. As such experiences shared here suggest clearly illustrate essential improvements needed if they wish entirely positive testimonials moving forward from current patrons going forth!

Parks

• Terrace Park (0.4 miles)
• Florence Park (3.2 miles)
• Leake Park (4.7 miles)

Restaurants

• Fiesta Cozumel (1.1 miles)
• McDonald's (1.1 miles)
• Braum's (1.2 miles)
• McDonald's (2 miles)
• Whataburger (2.1 miles)
• Taco Bueno (2.3 miles)
• Coney I-Lander (2.4 miles)

Pharmacies

• Walgreens (2.1 miles)
• Health Mart Pharmacy (2.2 miles)
• Qualitycare Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• Reasor's Foods (2.3 miles)
• Reasor's Foods (2.5 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (2.2 miles)
• Tally's Good Food Cafe (2.5 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (4.2 miles)
• Cha Bubble Tea (4.7 miles)
• Coffee House (4.9 miles)

Theaters

• AMC Southroads 20 (2.4 miles)
• Cinemark Tulsa (5.1 miles)

Places of Worship

• Islamic Society of Tulsa (2.6 miles)
• Christ United Methodist Church (3.2 miles)
• TU Masjid / Mosque (3.8 miles)
• Brookside Baptist Church (5.1 miles)

Physicians

• Ou Physicians (2.8 miles)
• Tulsa Bone & Joint Associates (2.9 miles)
• Tulsa Bone & Joint Orthopedic Urgent Care (2.9 miles)
• Urologic Specialists of Oklahoma (2.9 miles)
• Ranch Acres Audiology (3.5 miles)
• Tulsa Endoscopy Center (3.5 miles)
• Oklahoma Men's Clinic (3.5 miles)

Transportation

• Tulsa Airport Baggage Claim (4.3 miles)
• American Airlines Ticket Counter (4.3 miles)
• United Airlines Ticket Counter (4.3 miles)
• Baggage Claim (4.3 miles)
• Tulsa International Airport (TUL) (4.3 miles)
• Atlantic Aviation (4.5 miles)

Hospitals

• St John Medical Center (4.5 miles)
• Health Design (4.6 miles)
• Hillcrest Specialty Hospital (4.7 miles)
• Hillcrest Medical Center Same Day Surgery (4.8 miles)
• Hillcrest Medical Center (4.8 miles)