Leisure Village Health Care Center
Save2154 South 85Th East Avenue, Tulsa, OK 74129
For more information about senior living options: (844) 490-3973
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The collection of experiences people have had at this facility paints a picture of a place that can feel like two different worlds at once. On one hand there are heartfelt endorsements and grateful memories of staff who went above and beyond, and on the other there are damning criticisms about upkeep, staffing, and communication. Several reviewers singled out the administrator in charge as a standout: a woman described as the nicest, most caring, and most encouraging leader who truly fought to get a loved one home with all the needed supports. Her dedication and the responsiveness of the front desk staff, especially a person named Faye who answered the phone with kindness and follow-through, left lasting impressions of warmth and diligence. In these accounts, when things were going well, the facility felt like a small, supportive community where staff treated residents with dignity and families felt heard.
There are also vivid, positive portrayals of the facility at its best. One writer who currently or recently lived there described a "homelike environment" with an enclosed courtyard, easy access to outdoor spaces, and "Courtyard Rooms" that offered a sense of independence within a safe, accessible setting. They spoke highly of nurse aides who were attentive and treated residents like family, and they emphasized the importance of a compassionate atmosphere during the pandemic, noting that the staff helped make a difficult time more bearable. For some families, the place felt safe and comforting, underscoring the reality that when care is steady and the routine is predictable, residents can thrive and feel secure, even amid the broader challenges of aging and illness.
Yet the other side of the story is marked by serious concerns. A recurring theme is the facility's age and condition: reviewers describe an older building that feels dirty and carries a persistent odor, with complaints that do not align with the comforting, homey image some staff try to convey. One reviewer recounted that the environment was "very old" and in need of cleaning, with a sense of neglect that extended to daily routines such as showers - or the lack thereof. The two-day-per-week shower schedule was cited as especially problematic, highlighting a broader worry about consistent personal care. Food quality was another frequent gripe, described as unrecognizable or inappropriate for residents with specific needs like GERD, with references to high-fat, starchy meals and acidic drinks that could aggravate medical conditions.
Staffing and day-to-day care emerge as a central point of contention. Several accounts emphasize a stark difference between what happens at night and what occurs during the day. Night CNAs were described as amazing and caring, while daytime aides were accused of rudeness or indifference. There are specific, troubling anecdotes about call buttons being mishandled, being tossed, or even used in ways that harmed the person waiting for help. Reports of lost belongings - dentures, clothing, and other personal items - paired with claims of under-staffing and overwhelmed employees paint a picture of a facility stretched too thin to meet basic expectations. One particularly distressing memory involved a staff member reportedly throwing a resident into bed and then shirking responsibility when confronted, with supervisors deflecting blame onto residents rather than accepting fault. The sense that residents with cognitive impairments or mobility challenges bear the brunt of staffing gaps is a recurring thread.
Communication and transparency appear as another major fault line. Several reviewers describe poor phone access: calls not answered, being placed on hold for long periods, or being redirected without meaningful information. Families recount a lack of timely updates, especially during crises, including not being informed about a loved one's COVID-19 status. In some reports, when families did gain access to leadership, issues were addressed in a way that felt reactive rather than proactive, with staff sometimes blaming residents or external factors rather than owning lapses in care. The stress of navigating these communication gaps is clear, and it's clear that some families learned to "just show up" at varying times to try to ensure their loved one was receiving adequate attention.
In the midst of the criticisms, there are still affirmations that some reviewers consider Leisure Village a place with real strengths, especially when the right people are at the helm and the right moments appear. A number of people spoke to a genuine sense of warmth from certain staff members, with some describing caregivers who were kind, patient, and respectful. A specific sentiment echoed by multiple reviewers is that the facility can feel safe, clean, and well-kept when leadership and frontline staff are aligned, working collaboratively, and attentive to residents' needs. For some families, this is exactly what they experienced: a supportive environment where loved ones felt valued, cared for, and allowed to keep a degree of independence and dignity.
Taken together, the stories reveal a facility with a striking dichotomy: moments of exceptional care and heartfelt connection, counterbalanced by significant concerns about cleanliness, staffing, and communication that can undermine even the best intentions. The strongest threads emphasize how crucial leadership, adequate staffing, and dependable communication are to the experience of residents and their families. For anyone considering this place, the takeaway is clear: do thorough, on-the-ground research, visit at different times of day, speak with multiple staff across shifts, observe how call lights are handled, examine cleanliness and maintenance, and request detailed information about staffing levels, patient safety incidents, and how concerns are documented and followed up. It is possible to find both comfort and discord within the same building, and the real-world outcome for a loved one may hinge on the consistency of the care team and the effectiveness of the facility's leadership in maintaining a truly patient-centered, well-coordinated environment.
Leisure Village Health Care Center in Tulsa, OK is a vibrant and comprehensive assisted living community. Our residents enjoy a wide range of amenities and care services designed to enhance their overall well-being.
For recreation and relaxation, we offer various amenities such as a beauty salon, gaming room, small library, and outdoor space. Our residents can stay connected with the world through our Wi-Fi/high-speed internet access and cable or satellite TV. Additionally, they can take advantage of our fitness room and wellness center to maintain their physical health.
Our dining options are exceptional, with restaurant-style dining available in our spacious dining room. We cater to special dietary restrictions and provide diabetes diet plans. Our dedicated kitchenette ensures that residents can prepare meals at their convenience.
At Leisure Village Health Care Center, we prioritize the care of our residents. We have 24-hour call systems and supervision to ensure their safety and security at all times. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that our residents receive their prescribed medications on time.
We understand the importance of mental wellness, which is why we offer a mental wellness program for our residents' emotional well-being. Planned daily activities and resident-run activities keep our residents engaged and active throughout the day. For those who wish to explore outside the community, we provide transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Leisure Village Health Care Center is conveniently located near various amenities in Tulsa. With 5 cafes, 3 parks, 18 pharmacies, 17 physicians nearby, there are plenty of options for entertainment, shopping, and healthcare needs.
Join us at Leisure Village Health Care Center for an enriching assisted living experience where your loved one's comfort and well-being come first.
Leisure Village Health Care Center is located at 2154 South 85Th East Avenue, Tulsa, OK 74129 in Tulsa County, Oklahoma
Leisure Village Health Care Center on seniors.fyi includes 13 photos including images showing dining, landscaping, bedroom, decor, interior, vegetables, building, lighting, and more.
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