Brookwood Apartments in Owasso, OK

Seniors.FYI Elite Community Awards

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Pros

• Brookwood is a wonderful place to call home.
• Hope and Mike are friendly, approachable, and quick to resolve any issues.
• The maintenance team is excellent and consistently helpful.
• The community is welcoming, safe, and family-friendly.
• Brookwood on 86th has outstanding management and staff who listen and respond.
• Donna Matlack is an outstanding manager who makes residents feel welcomed.
• Amenities like the pool, playgrounds, and enclosed dog park are well-regarded.
• Rent includes all utilities and wifi, which many residents appreciate.
• The area is quiet and well-maintained with regular improvements and updates.
• Neighbors are friendly and supportive; staff go above and beyond.
• Monthly community events help residents get to know each other.
• The property has trees and a nice, charming environment.

Cons

• They state there is no security and no cameras, with frequent car break-ins, calling the property the ghetto of Owasso.
• They report mold and water leaks throughout units, including mold under sinks and in HVAC closets.
• They say maintenance is slow and often unresponsive, with office availability scarce.
• They describe pest problems—roaches, mice, and bed bugs—that persist despite treatments.
• They claim rent is overpriced for the size and condition of the apartments, with high service fees and utilities.
• They accuse management of ghosting tenants and failing to address complaints, sometimes threatening to break leases.
• They generally discourage renting here, labeling the management and experience as horrible.

Review

Brookwood Apartments in Owasso is best suited for families with pets who want an all-in-one, budget-conscious living option in a community-oriented setting. The property consistently earns praise for approachable, hands-on management and maintenance teams, and for offering a welcoming, neighborly atmosphere where children and dogs can thrive. Residents repeatedly point to the dog park, playgrounds, and a relatively tranquil, tree-lined environment as real assets. For households prioritizing value, social connection, and a sense of safety, Brookwood delivers.

That said, some prospective renters should consider alternative options. Units with a history of persistent maintenance delays, mold, or pest concerns will want to shop elsewhere or insist on a current, documented remediation plan before signing. Prospective tenants who require robust security measures, visible cameras, gated entries, or consistently staffed offices, may find the property’s older footprint and sporadic security features lacking. Families seeking ultra-modern interiors, in-unit washers/dryers, garages, or on-site fitness facilities may prefer newer properties with adjacent amenities. In short, Brookwood is a solid fit for value- and community-oriented living, but not for those chasing pristine, worry-free, luxury-grade apartments.

The key positives strongly align with Brookwood’s value proposition. Rent frequently includes all bills and even internet access, which simplifies budgeting and reduces surprise costs. Maintenance staff are praised for responsiveness, with several tenants noting rapid fixes and courteous service, even when volumes are high. The management team, especially the standout local managers and the maintenance crew, consistently earns credit for accessibility, clear communication, and a genuine willingness to address concerns. The community events and the social fabric, conversations with neighbors, kid-friendly activities, and supportive staff, help residents feel anchored, especially families and long-term renters.

These strengths offset the main drawbacks in several practical ways. The “all bills paid” model directly combats the sticker shock that often accompanies Owasso rents, making Brookwood appear more affordable than peers with separate utilities. A responsive maintenance culture, when it’s functioning well, means issues are resolved quickly, reducing disruption for households trying to juggle family life and work. The ongoing efforts by managers to cultivate a sense of community, publicizing events, maintaining a warm lobby, and keeping lines of communication open, tend to smooth over occasional operational hiccups. Even when past reviews mention turnover, many current tenants describe a noticeable shift toward more attentive, reliable management.

Nevertheless, the most credible cautions center on durability and consistency. Mold, leaks, and pests show up in a subset of units and can transform a routine repair into a longer ordeal if not managed with transparent remediation and verification. Several accounts reference recurring odor, water intrusion, and insect or rodent activity, sometimes accompanied by slow returns to fully functional systems. Security gaps and a perception of uneven enforcement of rules have also appeared in feedback, along with complaints about office visibility and pest control cadence. Finally, there are persistent reminders that some residents face noise and odor pull-through, from neighbors smoking or from thin walls, which can erode the sense of calm for families with light sleepers.

For families weighing Brookwood, the verdict hinges on priorities. If value, a welcoming community, and all-inclusive billing trump the desire for cutting-edge finishes and flawless pest-free living, Brookwood delivers a practical, relentlessly approachable option. Conduct a diligent tour of the unit you’ll call home, explicitly request the latest mold and pest remediation history for that building, and confirm the current maintenance schedule and response times. Speak with multiple residents about management responsiveness and incident histories, and verify the exact scope of the “all bills included” package to avoid surprises. If these conditions align with the family’s tolerance for risk and desire for community, Brookwood stands out as a compelling choice. If not, exploring newer, more tightly controlled properties with modern interiors and stronger security measures may be the prudent alternative.

Pharmacies

• Walgreens (0.5 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walmart Pharmacy (3.2 miles)
• Walgreens (3.4 miles)
• Walgreens (7.9 miles)

Physicians

• Pediatric Eye Associates of Family Eye Care (0.9 miles)
• St Johns Medical (1.7 miles)
• Bailey Medical Center (1.7 miles)
• Owasso Pediatrics (1.7 miles)
• Restoration Foot & Ankle (1.7 miles)
• Surgery (1.7 miles)
• Bailey Bariatrics (1.7 miles)

Restaurants

• Braum's (1 miles)
• Bricktown Brewery (1.2 miles)
• Zaxby's (1.3 miles)
• Los Cabos (1.3 miles)
• Panda Express (1.4 miles)
• Wings To Go (1.5 miles)
• Whataburger (1.7 miles)

Cafes

• Panera Bread (1.5 miles)
• Daylight Donuts (6.2 miles)
• Tally's Good Food Cafe (9.9 miles)
• Coffee House (11.7 miles)

Hospitals

• St John Owasso (1.6 miles)
• St John Outpatient Radiology (1.6 miles)
• Hillcrest Specialty Hospital (11.2 miles)
• Hillcrest Medical Center (11.2 miles)
• Hillcrest Medical Center Same Day Surgery (11.2 miles)

Places of Worship

• First Baptist Church of Owasso (1.9 miles)
• Rejoice Church (2.6 miles)
• Freedom Church (4.3 miles)
• TU Masjid / Mosque (10.1 miles)
• First Baptist Church of Tulsa (11.5 miles)

Parks

• Centennial Park (2.9 miles)
• Curtis Conley Memorial Park Splash Pad (8.8 miles)
• Owen Park (10.9 miles)
• Terrace Park (11 miles)
• Florence Park (11.3 miles)

Transportation

• Gundy's Airport (4 miles)
• United States Aviation Fbo (4.9 miles)
• American Airlines (5.1 miles)
• Atlantic Aviation (6.4 miles)
• Tulsa International Airport (TUL) (6.5 miles)
• United Airlines Ticket Counter (6.5 miles)
• Baggage Claim (6.5 miles)