The Highlands At Owasso is a nursing home community in Owasso, OK.
Information last verified:
10098 North 123 East Avenue, Owasso, OK 74055
For more information about senior living options: (866) 208-4318
3.3 from 115 reviews
5 stars
61
4 stars
5
3 stars
3
2 stars
4
1 stars
42
Overall Review of The Highlands At Owasso
caveat22 reviews mention this
Care response and staffing vary
Some residents and families report slow responses or missed care tasks.
Multiple reviews describe delays getting help when residents need assistance, including long waits for PT or help with the restroom and call buttons. A number of accounts also point to staffing shortages, with staff reportedly hanging around the desk or using phones instead of attending to patients. Several negative reviews connect these gaps to outcomes like worsening comfort, hygiene issues, or delayed rehab progress.
caveat14 reviews mention this
Rehabilitation progress is inconsistent
Reviews are mixed on how much therapy residents actually receive.
Some reviewers say therapy made a noticeable difference, describing daily therapy sessions and improved mobility over a short stay. Others report far fewer therapy hours than expected, including cases where PT time was minimal or didn’t match the prescribed plan. A few reviews also describe difficulties transitioning care needs and not receiving the right follow-through to support recovery.
common18 reviews mention this
Dining quality draws strong reactions
Residents and families have clear opinions about meals and meal prep.
On the positive side, some reviews mention decent food, options at meals, and meals that support residents who need food cut up. On the negative side, several reviews describe meals served cold, bland or poorly prepared, and in some cases specific complaints about food textures or overall quality. The community also offers special dietary restrictions, which aligns with residents’ discussions around individualized meal needs.
common19 reviews mention this
Cleanliness and upkeep get mixed feedback
Many reviewers comment on cleanliness, while others describe major issues.
A recurring theme is that the facility appears clean and well-kept, with some reviews praising the environment and how it looks day to day. At the same time, multiple critical reviews describe unpleasant conditions such as odors, dirty rooms or carpets, pest sightings, and hygiene-related concerns. That contrast shows up strongly across the review set rather than being limited to one type of complaint.
common28 reviews mention this
Staff compassion stands out
Many reviewers describe staff members as kind and attentive.
Even among reviews that criticize other parts of the stay, families frequently mention staff members who are caring, professional, or responsive when they get the chance to help. Positive accounts emphasize dignity, communication with families, and staff going out of their way to address needs or comfort. The community also supports planned activities and organized daily programming, which several reviews tie to a more engaging day-to-day experience.
differentiator4 reviews mention this
Food options reflect care needs
Dining includes support for specific dietary restrictions.
Beyond general meals, the community lists diabetes diet and special dietary restrictions as part of dining support. Some reviewers also discuss individualized food preparation needs, such as cutting food up, which suggests meals are adjusted for resident abilities. Where reviews criticize meals, those comments are about quality and temperature rather than the absence of tailored dietary support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
105 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Tulsa International (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
St John Owasso (0.2 miles)
St John Outpatient Radiology (0.2 miles)
Claremore Indian Hospital (11.7 miles)
Physicians
St Johns Medical (0.2 miles)
Owasso Pediatrics (0.3 miles)
Restoration Foot & Ankle (0.3 miles)
Surgery (0.3 miles)
Pediatric Eye Associates of Family Eye Care (0.7 miles)
Bailey Medical Center (1 miles)
Bailey Bariatrics (1 miles)
Cafes
Panera Bread (0.3 miles)
Daylight Donuts (6.3 miles)
Tally's Good Food Cafe (11.4 miles)
Restaurants
Panda Express (0.3 miles)
Bricktown Brewery (0.3 miles)
Los Cabos (0.4 miles)
Braum's (0.5 miles)
Wings To Go (0.6 miles)
Hideaway Pizza (0.6 miles)
Whataburger (0.6 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (0.6 miles)
Walgreens (1.4 miles)
Walmart Pharmacy (1.4 miles)
Walmart Pharmacy (1.8 miles)
Walgreens (1.9 miles)
Walgreens (9.3 miles)
Places of Worship
First Baptist Church of Owasso (0.8 miles)
Rejoice Church (1.1 miles)
Freedom Church (3.4 miles)
TU Masjid / Mosque (11.5 miles)
Southern Baptist Convention (12.2 miles)
Family Worship Center of Skiatook (12.3 miles)
Parks
Centennial Park (2.4 miles)
Curtis Conley Memorial Park Splash Pad (9.2 miles)
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
The Highlands At Owasso photos
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105 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Tulsa International (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Kind, attentive staff and engaging activities.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
Managing Nursing Home Expenses After Medicare Coverage Ends
