The Highlands At Owasso
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10098 North 123 East Avenue, Owasso, OK 74055
For more information about senior living options: (844) 490-3973
The Highlands is described as providing wonderful care and a loving, home-like environment. Administrators and nursing leaders round daily and share their personal numbers to ensure care is absolutely perfect. Families report that therapy and nursing staff are knowledgeable, caring, and encouraging, helping residents regain mobility. The facility is praised for being beautiful, clean, and well-maintained. Staff are noted for going above and beyond, showing compassion and dedication to residents and families. The Highlands is highly recommended for skilled nursing and rehabilitation, with many residents able to return home after therapy. Birthdays and other thoughtful details are cited as personalized touches that make care feel special. Families express gratitude for staff who support transitions and coordinate care with dignity and respect. The Highlands is seen as a place where care quality and residents' happiness are prioritized. Positive outcomes include improved independence and strength resulting from therapy.
They described the care as very poor, with little physical therapy and patients left waiting for help. They reported horrendous food and an overwhelming, unpleasant odor throughout the facility. They described neglect leading to bedsores, inadequate hygiene, and patients not being turned or assisted regularly. They noted staff were often on their phones and slow to respond to call lights. They raised safety concerns such as an unsecured front door, lack of visitor logs, and staffing shortages. They criticized billing practices as erroneous with promises to correct charges that were never kept.The Highlands at Owasso is best suited for families seeking strong skilled rehabilitation and a warm, home-like environment where attentive leadership can translate into highly personalized care. When the administration and nursing leadership are actively involved - rounding daily, sharing direct contact numbers, and coordinating closely with families - the facility can deliver meaningful gains in mobility and independence. Positive experiences consistently hinge on a culture of accessibility and a therapy-focused mindset, with staff who treat residents with genuine care and a sense of family. For families prioritizing rehab outcomes and a residence that can feel like a supportive community, Highlands can be a compelling option.
That said, alternatives deserve consideration for those whose non-negotiables include consistent staffing, reliable day-to-day care, and transparent communication. The most troubling accounts center on delayed responses, uneven attention to therapy, and gaps in care that leave residents waiting for help, inconsistent medication management, and meals that disappoint. Several families report hygiene lapses, weight or health drawdowns, and even safety concerns, including unsecured entrances or staff disengagement during shifts. If stability, predictable staffing patterns, and rigorous oversight are top priorities, it may be prudent to explore other facilities with steadier records and fewer red-flag signals in daily operations.
The Highlands' strongest positives - robust rehabilitation programs, competent nursing when properly staffed, and a compassionate, engaged team - can offset the downsides when those resources are reliably in place. Families praising therapists and nurses highlight tangible progress: patients leaving with improved strength, better balance, and renewed confidence. The vibe of care also matters: accessible administrators, accountable wound and therapy teams, and activity programming that keeps residents engaged contribute to a sense of safety and belonging. In short, when the rehab team is steady and the leadership is present, Highlands demonstrates the potential to deliver much-needed recovery and quality-of-life gains.
Yet the main cons recur with enough frequency to signal real risk for certain residents. Chronic understaffing, especially on weekends and late shifts, translates into slow call-light responses and sporadic assistance with basic needs. The combination of occasional medication mismanagement, PT delays, and repeated hygiene or safety lapses creates a pattern that has led families to question ongoing safety and reliability. Food quality and meal-service inconsistencies appear alongside concerns about cleanliness and even pest issues in some wings. While some residents and families report excellent experiences, these wide-ranging reports suggest care quality can swing dramatically depending on staff coverage, shift, and leadership in place at any given time.
For families moving forward, a practical decision framework helps separate the transient bumps from systemic risks. First, verify staffing stability: ask for current nurse-to-resident ratios, weekend coverage, and the schedule for physical therapy - how often residents receive therapy, who supervises it, and how orders are tracked. Second, drill into care transparency: request specifics on how med administration is managed, how often vitals and labs are reviewed, and who the point person is for day-to-day concerns. Third, audit the daily living basics: dining service reliability, room cleanliness, hygiene routines, and the facility's process for responding to call lights. Finally, verify leadership accessibility and accountability: identify the director of nursing and administrator, their turnaround times for calls or concerns, and a plan to address any past concerns with measurable improvements.
Bottom line: The Highlands at Owasso can be a strong choice for rehab-focused families who can actively engage and demand accountability, especially when the administrator and therapy teams are reliably present and responsive. It is less suitable for those who require unwavering, high-level consistency across all shifts and who cannot tolerate variable experiences that hinge on which staff is on duty. For families unsure, adopting a targeted screening - tours with care leaders, conversations with current residents' families, and possibly a short-term rehab trial - can illuminate whether Highlands will meet expectations. In the right circumstances, Highlands delivers meaningful recovery and a supportive atmosphere; in others, it reverberates with the very concerns that drive families to seek alternatives.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tulsa International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Highlands At Owasso in Owasso, OK is a premier assisted living community that offers a wide range of amenities and care services to seniors. The community is designed to provide a comfortable and vibrant living environment for residents, with fully furnished apartments and private bathrooms for their convenience.
Residents can enjoy a variety of amenities within the community, including a beauty salon for grooming needs, a gaming room for entertainment, and a small library for relaxation and reading. There is also a fitness room and wellness center where residents can engage in fitness programs and maintain their physical well-being.
Dining at The Highlands At Owasso is top-notch, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that residents have nutritious and satisfying meals.
The community also provides various care services to meet the individual needs of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers is available around the clock. Medication management and diabetes diets are provided to ensure that residents maintain their health effectively. A mental wellness program is also available to support the emotional well-being of residents.
In terms of activities, the community offers concierge services to cater to any special requests or needs of residents. Planned day trips are organized regularly for residents to explore nearby attractions. Resident-run activities allow individuals to showcase their talents or share hobbies with fellow residents. Additionally, there are scheduled daily activities that keep everyone engaged and entertained.
The Highlands At Owasso benefits from its convenient location near various establishments such as cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians’ offices. Transportation arrangements can be made for non-medical purposes or for doctors' appointments as needed.
Overall, The Highlands At Owasso provides seniors with an exceptional assisted living experience through its extensive amenities and care services while ensuring they remain connected to the surrounding community resources.
The Highlands At Owasso is located at 10098 North 123 East Avenue, Owasso, OK 74055 in Tulsa County, Oklahoma
The Highlands At Owasso on seniors.fyi includes 3 photos including images showing architecture, building, water, landscaping, nature, trees, and more.
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